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Leveraging Technology, Data, and Relationships in Category Management

Wiser

Category management in retail has evolved significantly over the past two decades, reflecting broader changes in technology, consumer behavior, and market dynamics. Ten to 20 years ago, category management was primarily focused on optimizing the assortment, shelf placement, and stock levels of products within physical stores.

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What Drives Store Ops Success? RTP Editors Weigh In

RTP blog

This sixth annual Retail TouchPoints Store Operations Survey examines the top challenges omnichannel retailers face in shoring up their brick-and-mortar locations, and reveals the strategies and technology solutions they are using to meet those challenges. Bottom line: Employees and store managers are the front line brand advocates.

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How Snipes’ Tech Base Enables it to Master AI and Manage ‘Black Friday Every Week’

Retail TouchPoints

stores and 12X digital revenue growth over the past few years — has required Snipes to reimagine the approach it took in Europe while powering operations with a strong technology stack. “ Generative AI Lets Copywriters Focus on the Human Element Technology has played a role in helping Snipes get its community-driven message across.

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CCS17 Webinars: Editors Pick Their Hot Topics

RTP blog

Debbie Hauss, Editor in Chief: Apparently Millennials fear credit and debt. Adam Blair, Executive Editor: Artificial intelligence is the latest buzzword in retail, but in this case there’s data behind the hype. The Retail TouchPoints editorial team reveals which sessions they’re looking forward to and why.

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The New Toolkit for Supply Chain Agility

Retail TouchPoints

To effectively respond to these challenges, retailers must bolster their processes and technology stacks to ensure shoppers have access to the products they want, when they want them. This, in turn, is driving warehouse and supply chain managers to seek out technologies that minimize costs and human touch points, while speeding up processes.”

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Why Tanger Outlets’ CEO Wants to be Less ‘Operator’ and More ‘Curator’

Retail TouchPoints

Yalof shared more insight into how Tanger Outlets has evolved and how it is using data and technology to support its focus on experience. RTP: Have you noticed increasing demand for omnichannel fulfillment following COVID, too? RTP: And how are you using data and technology to drive traffic and engagement?

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NRF 2023 Spotlights Profitability, Workforce Enhancements and Media Network Opportunities

Retail TouchPoints

The event also gives us business editors the chance to suss out the major trends that retail decision-makers will be grappling with in 2023. Workforce Management Retailers are seeing ROI from investments in associate technology, such as the apps for Lowe’s associates powered by Zebra: “Everything we do is to unlock productivity.