Retail TouchPoints

SEPTEMBER 15, 2023

Regardless of your personal opinions of Amazon , the corporate entity, one thing is undeniable — the Amazon platform has offered access and opportunity to entrepreneurs and inventors in a way that possibly no other company before it has. Stories of underserved communities being seen and served. million jobs in the U.S. alone in 2022.

Gifts 254

Gifts Small Business Retail Fulfillment Sporting Goods 254

Retail TouchPoints

MAY 12, 2022

With all the grandiose statements made about the metaverse in the past year, many small- to medium-sized businesses (SMBs) aren’t exactly sure where they fit in. Not everyone has the resources that multi-billion dollar global corporations like Facebook or Microsoft do, so how can SMBs possibly hop on the metaverse bandwagon?

Marketing 314

Marketing Social Media Games Small Business Retail 314

Retail TouchPoints

OCTOBER 21, 2022

Embedded finance has become big business: McKinsey estimated that the sector reached $20 billion in revenue in the U.S. With those kind of numbers in play, it’s no surprise that competition in the space is fierce, and retail is a central battleground. Example of a Venmo business profile. Denise Leonhard, VP and GM, Venmo.

Payments 296

Payments Merchant Services Payment Services PayPal 296

BigCommerce

OCTOBER 31, 2017

Thinking about launching an ecommerce business, but don’t know where to start? Well, an ecommerce business idea would be helpful. While you can peruse books and guides on how exactly to start a successful, long-term online store –– every entrepreneur every where has to start at the exact same place.

eCommerce 839

eCommerce Shipping Costs Beauty and Health B2B 839

Kissmetrics

SEPTEMBER 11, 2020

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. What would you do with ten extra hours a month? You’d probably work on growing your business, right? Perhaps you’d take half a day off to spend time with your family.

Payment Services 356

Payment Services Small Business Retail Payments Management 356

Retail TouchPoints

FEBRUARY 10, 2022

Supplier diversity programs are nothing new, but recent attention to gender and race inequities have prompted many businesses to prioritize and update their initiatives on the supplier front. Small Business Administration, have come a long way in recent years. Kellogg Co., Consumers Want Transparency. Along those lines, U.S.

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Supplies Small Business Retail Management Consumer 226

Retail TouchPoints

MARCH 16, 2023

[Editor’s note: This is the third article in our series on AI in retail. Since OpenAI debuted ChatGPT a little over three months ago , “generative AI” has become a hot topic and no industry has been left untouched — least of all retail. Being scared doesn’t help anybody, it just means your competitor’s outdoing you.”

SEO 313

SEO Retail Merchant Services Social Media 313

Retail TouchPoints

FEBRUARY 15, 2024

Mindless scrolling and ‘lurking’ were linked to negative emotional outcomes, whereas digital communication with other people yielded a small net positive. The question remains — how do we increase that positive impact? These complex interactions are your proving ground for a more connected customer experience.

Live Chat 212

Live Chat Social Media eCommerce Consumer 212

BigCommerce

SEPTEMBER 5, 2018

For a tradition that only dates to 2010, you have to hand it to Small Business Saturday. And research shows that hundreds of millions of shoppers now turn out for Small Business Saturday each year. And research shows that hundreds of millions of shoppers now turn out for Small Business Saturday each year.

Small Business Retail 399

Small Business Retail Social Media Shipping Costs Mobile 399

Kissmetrics

AUGUST 27, 2020

Some years ago, POS systems were a luxury reserved for only big enterprise businesses. . But, with too many options came a new challenge: Choosing the best POS system that’s right for your business is now an uphill battle. It’s why we created this guide to help you make a better and more effective decision. Ease of Use.

POS 306

POS Payment Services Vend Payments 306

Retail TouchPoints

NOVEMBER 13, 2023

While the core product value proposition is still very much intact, like many other brands that started solely online, Brooklinen’s growth story has evolved. A new sub-brand and wholesale partnership with Walmart: With Marlow, Brooklinen is officially in the pillow business.

Omnichannel 232

Omnichannel B2B Channel Customer 232

Retail TouchPoints

JULY 26, 2021

If you’re a wholesale retailer or brand owner and you haven’t already launched a direct-to-consumer sales channel, you’d better be thinking about it. Whether you add these functions in-house or outsource them, you should have a clear understanding of the skills and infrastructure you’ll need, and how to get them.

Payment Services 271

Payment Services Fulfillment Web Design B2B 271

Retail TouchPoints

NOVEMBER 9, 2023

“Right before we launched, I had a panic attack when I did the math of how many customers we would need to survive,” recounted Andy Hunter, Founder and CEO of Bookshop.org in an interview with Retail TouchPoints. “It and Hunter estimates that the site has saved as many as 400 bookshops from going out of business. “In

Small Business Retail 291

Small Business Retail Books Shipping Costs eCommerce 291

Retail TouchPoints

NOVEMBER 7, 2022

Kara Trousdale was the woman to know during the pandemic — she managed the consumables supply chain business at Amazon at the height of COVID, meaning she had the keys to the kingdom when it came to paper towels, toilet paper, hand sanitizer and all those humble essentials that were in such short supply.

Beauty and Health 264

Beauty and Health Supplies Consumer Social Media 264

Wiser

JULY 25, 2023

Starting and running a small business is one of the most rewarding experiences that anyone can have. But even with all this in place, it can still be difficult for small or local businesses to get noticed and stand out from the competition. Here’s what you need to know. What Is a Promotions Strategy?

Small Business Retail 147

Small Business Retail Social Media PPC Events 147

Retail TouchPoints

SEPTEMBER 5, 2022

Retailing is about maximizing return on the cost of assets — primarily products and service. But one of the biggest line items for retailers — the physical space that houses their business — is usually under-monetized. And they are not alone: nine of the top 10 largest retailers in the U.S. have their own media network.

Outdoor 240

Outdoor Magazine Subscription Retail 240

Retail TouchPoints

JUNE 15, 2023

According to Nikkia Reveillac, Netflix ’s Director of Consumer Insights, it’s something that any company can do with the right approach and focus. The aperture for innovation and what could be next is led by this obsession of understanding people and how they’re using their time.

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Consumer Marketing Presentation Customer 255

Kissmetrics

MARCH 12, 2021

However, if you think creating an app is an easy way to get rich, you are setting yourself up for failure. Luckily, there are tons of resources to get you started—including this guide. Below, I’ll walk you through how to build out your app idea and then share five resources to help you launch your app.

Payments 321

Payments eCommerce Payment Services Subscription 321

Ecommerce Platforms

JANUARY 17, 2023

Learning how to start an online business in Canada requires a reputable ecommerce platform , niche product ideas, and a suitable business structure for managing your business in the long term. If you’re thinking about learning how to start a business in Canada, this is your guide.

Payment Services 197

Payment Services Payments Merchant Services Shipping Costs 197

Ecommerce Platforms

JANUARY 17, 2023

Learning how to start an online business in Canada requires a reputable ecommerce platform , niche product ideas, and a suitable business structure for managing your business in the long term. . If you’re thinking about learning how to start a business in Canada, this is your guide.

Payment Services 197

Payment Services Payments Merchant Services Shipping Costs 197

Kissmetrics

JANUARY 31, 2022

Online retailers can sell just about anything—from shoes or baked goods to software and coaching sessions. Most e-commerce store owners have no idea how to effectively market their business. The same strategies local businesses use just aren’t as effective. There are an estimated 12 to 24 million e-commerce stores.

eCommerce Marketing 263

eCommerce Marketing eCommerce Social Media Marketing 263

Retail TouchPoints

NOVEMBER 27, 2023

This is Part 3 of The Holiday Readiness Series, which will feature tactical tips and takeaways from experts that retailers can still apply to rev up their sales results. Looking for even more data and insights to power your approach? Everyone comes to the table with ideas and backs them with data.

Social Media 240

Social Media Gifts Omnichannel Consumer 240

Retail TouchPoints

MARCH 22, 2022

But for all its somewhat terrifying clout, questionable business practices and stories about its founder’s yacht-within-a-yacht , there is one thing that cannot be denied — Amazon has been an incredible launching pad for thousands of entrepreneurs. If Amazon is doing it, it needs to be on your radar. “If

Small Business Retail 282

Small Business Retail Retail Shopify eCommerce 282

Retail TouchPoints

SEPTEMBER 27, 2023

It started with COVID, and it hasn’t stopped — consumer shopping behaviors continue to rapidly shift even as the pandemic moves into the realm of memory. For brands and marketers, it’s hard, nigh impossible, to keep up with how and where consumers are shopping today, but media planning and buying platform Infillion tried.

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Social Media Multi-channel Consumer Comparison Shopping 286

Retail TouchPoints

APRIL 18, 2024

It’s an experience common to almost every traveler — you stay at a hotel and fall in love with the mattress, the sheets, the lamp. Mint House Shop Your Stay page for its NYC location. We have a lot of fun showing our guests brands that they wouldn’t necessarily experience on their own.

Travel 221

Travel Banking Retail B2B 221

Retail TouchPoints

AUGUST 2, 2023

. — took the stage at The Lead Summit in Manhattan in July 2023 to talk about how they are adapting their strategies to meet the new realities of DTC retail. At the end of the day, regardless of the category, it ultimately comes down to, does the product solve a true problem and is this something that you would recommend to a friend?”

Omnichannel 220

Omnichannel Social Media Shopify Shipping Costs 220

Ecommerce Platforms

NOVEMBER 17, 2022

Looking for a complete ecommerce checklist that will help you to grow your online business? You’ve built your ecommerce store , found customers who enjoy your products, and accelerated operations, until…you hit a plateau. At some point, every small business and large business starts seeing sales slow down.

Social Media 249

Social Media Merchant Services Shipping Costs eCommerce 249

Retail TouchPoints

SEPTEMBER 22, 2023

With our Editors Perspectives column, you’ll get insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. I’m thrilled to see that’s starting to change, thanks to Gen Z and a small (but growing) number of business leaders who actually lead through vulnerability.

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Retail Books Management Other 217

Retail TouchPoints

MARCH 1, 2022

As it has for several years, Black History Month 2022 boasted a sizeable assortment of retailer programs designed to spotlight products made by Black- and BIPOC-owned companies. She noted that the new and urgent question for Black business owners (and for the retail industry at large) is, “How do you want to scale?

Beauty and Health 199

Beauty and Health Retail EDI Department Stores 199

Kissmetrics

OCTOBER 2, 2020

Researchers at Womply analyzed 200,000 small businesses in every state, looking at a few dozen industries. They found that businesses with more than 82 total reviews earn 54 percent more money. Businesses achieved moderate to large jumps in revenue from the simplest tasks. Claim your profile on at least four review sites?

Management 298

Management Small Business Retail Social Media SEO 298

Ecommerce Platforms

DECEMBER 4, 2017

Have you encountered a chance to move into the world of omnichannel selling? Chances are you have. A physical retail hardware store selling a handful of items online reflects that of an omnichannel experience. When you own an online or retail store, the question isn't if you're going to implement omni channel strategies.

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Channel Omnichannel Clothing WooCommerce 344

Retail TouchPoints

MARCH 29, 2021

consumers starting their online searches on Amazon, it essentially functions as a product search engine — and a very popular one at that. And all you’ve done is roll these companies together and hold on for dear life. I talked to a company that sold its business last year,” said Thomson. “In The Amazon Industry.

Multi-channel 340

Multi-channel eCommerce Fulfillment Accessories 340

Kissmetrics

OCTOBER 26, 2020

Are you ready? With the right preparation, ecommerce retailers can achieve double-digit conversion rates and consistent, year-over-year growth. Not sure how to achieve these results on your own? An ecommerce consultant can provide you with the step-by-step support you need to achieve these amazing results.

eCommerce 279

eCommerce Shipping Costs Reference SEO 279

Ecommerce Platforms

APRIL 7, 2022

A website that isn’t using ethical website analytics will collect data on where you are, how you use the site, and how often. If the website uses Google Analytics, for example, that data will then be sold to other businesses. Find out everything you need to know to make the switch here. Go to the top.

Payment Services 211

Payment Services Small Business Retail Recommendation Customer 211

Retail TouchPoints

MARCH 14, 2022

Just how much did the COVID-19 pandemic change people’s worldview? Meta looked at some of the top trending hashtags and community behaviors across its platforms and uncovered ways for retailers to create meaningful interactions even as their expectations and attitudes are changing. They just need a good reason to spend it on you.

Social Media 205

Social Media Retail Gifts Channel 205

Retail TouchPoints

OCTOBER 29, 2021

The way we think about it internally is we’re just trying to reach the little part of everyone who wants to do good in the world.” . We instead should be asking ourselves: How do we become values-driven brands ? What can we do as a company to make the world better? Harness the power of your community .

Retail 253

Retail Consumer Supplies Marketing 253

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). But despite the rush, retailers still have multiple opportunities to maximize both in-store sales and online conversions.

Shipping Costs 234

Shipping Costs Payment Services Merchant Services Payments 234