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Deloitte Shares Loyalty Trends and Best Practices for 2024

Retail TouchPoints

To drive customer retention and loyalty, most brands and retailers continue to rely on purchase discounts ( 77% ) and loyalty program points ( 61% ), according to Retail TouchPoints research. The hope is that you are driving traffic, driving attachment and other purchases that then drive up the lifetime value of that customer.”

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What is Purchase Frequency?

Omniconvert

Discover what purchase frequency (PF) is, how to calculate it and what you can do to improve this vital KPI for your retention efforts. The post What is Purchase Frequency? appeared first on Omniconvert Ecommerce Growth Blog.

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Smash-and-Grab Is Only One Part of a Retailer’s Loss Prevention Story

Retail TouchPoints

Yet despite the growing frequency of ORC, retailers would be remiss to focus their loss prevention efforts solely on these brazen, smash-and-grab scenarios. If this data wasn’t shocking enough, the same report also explained that 78% of retailers don’t count ecommerce loss when calculating shrink. Similarly, 57.8%

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Holiday Competition Is Going To Be Fierce, But Not For The Obvious Reasons

Retail TouchPoints

Here’s how to prepare now to make the most of this holiday season: Know your Sender Score. Here’s how to prepare now to make the most of this holiday season: Know your Sender Score. It is essential for senders to have an understanding of how MBPs see them. And now more than ever, email reigns supreme.

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How to get repeat customers: Proven strategies for success

Omnisend

Instead, you can build customer retention by nurturing solid relationships through: Excellent customer service Personalized interactions Attractive incentives In this article, we’ll look at effective strategies you can use to drive more repeat purchases for your business. Understanding how to get repeat customers can boost your revenue.

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What is a good open rate for email: A detailed guide for 2024

Omnisend

This guide will answer everything there is to achieve a good email open rate, including the factors that affect it and how to calculate it. This guide will answer everything there is to achieve a good email open rate, including the factors that affect it and how to calculate it. How to calculate email open rate?

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Choosing the Right eCommerce KPIs: A Guide for Sellers

Algopix

But with a myriad of data points to choose from, how do you know which eCommerce KPIs are the most important for your business? But with a myriad of data points to choose from, how do you know which eCommerce KPIs are the most important for your business? It’s a measure of how much money your online store is making.