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Amazon Powers its Way Onto Dow Jones Industrial Average

Retail TouchPoints

and world economies, Amazon will join the exclusive “club” of 30 companies that make up the Dow Jones Industrial Average (DJIA), replacing Walgreens Boots Alliance. Uber’s ascension allows the Transportation Index to “gain exposure to the ride sharing industry,” according to the statement. Walmart will remain in the DJIA.

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2023 Canada Net Promoter Score (NPS) Rankings: Industries Lose Gains Made in 2022

Forrester eCommerce

Forrester just published The Canada Net Promoter Rankings, 2023 report, which includes the Net Promoter Score℠ (NPS) and industry rank for 100 brands across nine industries.

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GenAI Will Shatter And Reconstruct Every Company And Industry

Forrester eCommerce

Brian Hopkins, Julie Mohr, Julie Ask, and I are investigating how genAI will change the face of business and industry. We are doing research into the long view of WHAT, WHY, and HOW genAI will break down and rebuild how businesses work; how consumers live; how knowledge and reality patterns shift; and how companies, industries, […]

Consumer 251
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5 CBD Industry Predictions for 2022

BigCommerce

There’s no doubt that the CBD industry has exploded quickly since hemp first became federally legal in 2018. With the…

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The B2B Digital Commerce Playbook for Manufacturers

Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned.

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40 Under 40: The New Retail Leaders Driving Industry Progress

Retail TouchPoints

The New Retail Leaders Driving Industry Progress The retail industry is changing rapidly, and a new collective of leaders are helping shape the future of commerce and omnichannel experience. Meet the 40 professionals we believe are making a big impact within the four walls of their businesses…and beyond.

Retail 234
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Industry 5.0? No Thanks!

Forrester eCommerce

Industry 4.0 has been a big idea in manufacturing for the past decade or so, but moves are unfortunately afoot to prematurely crown a successor: Industry 5.0. Industry […].

Customer 195
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Retail's Next Frontier: Exploring and Proving the Value of AI

Then, explore use cases of AI in various industries and how it can quickly impact sales, conversions, and customer experience. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

In this session we’ll cover: A pulse check on retailers’ priorities heading into 2024 Cross-channel personalization and cracking frictionless omnichannel CX AI and the potential for personalization Our recommendations based on the state of the industry Don’t miss out and sign up today!

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Evaluate Total Cost of Ownership in the Composable Commerce Era

Led by industry experts from commercetools and Orium , you'll get the information you need to ensure you’re able to accurately assess and make the most of your investment. This course will walk you through how to evaluate the TCO of a modular framework, looking at both the costs and the savings a curated headless tech stack can create.

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The Future of Customer Loyalty: Rewards, Retention, Appreciation, and More

Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Real-World Success Stories and Future-Forward Practices: Be inspired by the success of industry leaders who’ve harnessed these strategies and gain insight into the trends shaping the future of retail. Dive into retention tactics, encompassing dynamic rewards, discounts, and innovative ways to show appreciation.

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How to Overcome the Pain Points of Your CRM

Leveraging research and commentary from industry analysts, this eBook explores how your sales team can get back valuable time by overcoming some pain points with your CRM, such as low adoption rates, integrations, and data quality.

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Best Practices for a Marketing Database Cleanse

Multiple industry studies confirm that regardless of industry, revenue, or company size, poor data quality is an epidemic for marketing teams. As frustrating as contact and account data management is, this is still your database – a massive asset to your organization, even if it is rife with holes and inaccurate information.

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How ZoomInfo Helps Overcome the Top Pain Points of Inside Sales

With more access to user reviews, analyst opinion, and industry research, decision-makers are more informed than ever while navigating what is now known as the “buyer’s journey.”. Recent digital transformation has shifted the B2B landscape by ushering in the era of buyer empowerment.

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The New GTM Playbook: 18 Ways to Future-Proof Your Sales Team

Go-to-market teams of every size, in every industry, are grappling with these challenges firsthand. Longer sales cycles. Increasingly discerning buyers. More meetings. Intensifying competition. Economic uncertainty. Thankfully, there’s an answer.