Retail TouchPoints

FEBRUARY 3, 2023

The platform’s microservices-based design and open architecture can accommodate new tools and services, allowing retailers to quickly adapt to shifting customer and business demands. “In In recent years, what constitutes a great retail experience has changed dramatically,” said Ron Edwards, COO of Cole Haan in a statement.

Specialty Retailers 189

Specialty Retailers Point of Sale Department Stores POS 189

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 235

Shipping Costs Improvements Live Chat Retail 235

Retail TouchPoints

FEBRUARY 5, 2021

Post-holiday season for retailers is a period of recovery centered around understanding what happened during the holiday and how to move forward with the transaction cycle, while also preparing for ongoing omnichannel business. Post-Holiday Omnichannel Success. Post-Holiday Challenges.

Omnichannel 179

Omnichannel Payment Services Specialty Retailers Customer Loyalty 179

Retail TouchPoints

JULY 3, 2023

We’ve grown accustomed to these various retail touch points, and as a result, we’ve started to notice omnichannel inconsistencies that might never have occurred to us before — raising our own expectations of our favorite brands and retailers. And these functions can be seamlessly incorporated across touch points.

Consumer 244

Consumer Omnichannel Retail Technology 244

Retail TouchPoints

OCTOBER 30, 2023

DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Retailers offering DCC should collaborate with trusted payment processors that provide a best-rate guarantee. Benefits for Retailers 1. As evidenced by the data showing U.S.

Payment Services 261

Payment Services Merchant Services Payments Point of Sale 261

Retail TouchPoints

JUNE 29, 2021

DTC retailer Faherty Brand is implementing the NewStore Omnichannel Platform to unify its digital and physical retail operations as the company plans to expand its brick-and-mortar footprint across the U.S. Our brand is a true labor of love,” said Alex Faherty, Co-founder and CEO of Faherty Brand in a statement. “As

Omnichannel 163

Omnichannel POS Fulfillment Operations 163

Retail TouchPoints

SEPTEMBER 18, 2023

This holiday season, though prices are still high and purse strings remain tightened, there’s slightly more stability inherent in the current retail environment that will bring more clarity to the numbers. Retailers will leverage this moment to focus on operational efficiencies and consumer connection.

Retail 300

Retail Gifts Recommendation Consumer 300

Retail TouchPoints

DECEMBER 13, 2023

So it’s no surprise that 47% of executives believe that store design and experience have become more critical to their brand strategy over the past year, according to Retail TouchPoints research. I think a lot of the time people are looking for brands and retailers to just stand behind something.

Sporting Goods 289

Sporting Goods Technology Omnichannel Operations 289

Retail TouchPoints

MAY 30, 2023

The PredictSpring solution includes both stationary and mobile POS applications along with clienteling, omnichannel commerce and inventory management capabilities. Bouclair has rolled out a new POS platform in its 54 stores across Canada.

Home Furnishings 271

Home Furnishings POS Omnichannel Fulfillment 271

Retail TouchPoints

AUGUST 20, 2021

In the ecommerce realm, we’ve seen retail media networks emerge and accelerate. Jay Hutton , President and CEO, VSBLTY ; Maroun Ishac , Director of Business Development, Retail Solutions Division, Intel Corp. ; Retailers have created Retail Media Networks to compete with the Amazons, Facebooks and Googles,” Brown explained.

Retail 321

Retail Supplies Webinar Omnichannel 321

Retail TouchPoints

DECEMBER 21, 2023

It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their purchase. After all, “conversion rate optimization” is one of the more common catchphrases in today’s retail industry. No two shoppers are the same.

Payments 260

Payments Retail Shipping Costs Social Media 260

iVend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Learn how it could enhance your retail business. Read more The use of mobile POS is growing, as retailers are increasingly understanding the value it can bring. Sell anywhere.

POS 52

POS Electronics Payment Services Point of Sale 52

Retail TouchPoints

APRIL 20, 2022

To capitalize on this expected growth, cannabis retailers are focused on building trust and, most of all, standing out. Now the retailers, with 25 and six brick-and-mortar locations respectively, are bringing their brands to the next level through highly immersive store experiences and a concentrated focused on store growth. “Our

Retail 354

Retail Social Media Technology Events 354

Retail TouchPoints

JULY 13, 2023

JD Sports , a global retailer with more than 3,000 stores worldwide, has adopted a suite of solutions designed to boost its growth in Canada, a market the retailer entered in 2021. The company currently operates 23 stores in Canada under the JD , size? The Retail Management Suite from Jesta I.S.

POS 227

POS Omnichannel Supplies Mobile 227

Retail TouchPoints

FEBRUARY 24, 2021

Spanish fashion retailer Encuentro Moda is deploying a radio frequency identification solution across its 125 stores, both to meet omnichannel requirements and to gain visibility into the stock availability at each store and throughout the supply chain. Adding Real-Time Inventory Data. D Cloud RFID inventory-management software.

Order Fulfillment 147

Order Fulfillment Retail Omnichannel Fashion 147

Retail TouchPoints

APRIL 10, 2023

Digital transformation isn’t easy for any brand, but for Pandora , with its 40 years of history and more than 6,400 points of sale across 100 countries, that effort is particularly complex. The ultimate goal is to deliver personalized, omnichannel experiences to customers in all of Pandora’s 100 markets.

Jewelry 246

Jewelry Omnichannel Operations Technology 246

iVend

MARCH 20, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Learn how it could enhance your retail business. Read more The use of mobile POS is growing, as retailers are increasingly understanding the value it can bring. Sell anywhere.

POS 52

POS Mobile Payment Services Point of Sale 52

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. Here are three examples of retailers already doing it today. You’re probably thinking: Norway?

eCommerce 263

eCommerce Electronics X-cart Point of Sale 263

Retail TouchPoints

MARCH 1, 2024

The retailer “will be removing physical media and updating our mobile, digital imaging, computing, tablets and smart home departments,” said Barry. “We The retailer added paid membership tiers to its program in May 2023 , and Barry reported that the two-tiered My Best Buy programs had 7 million members at the end of FY2024. “We

POS 272

POS Omnichannel Mobile Improvements 272

Retail TouchPoints

JULY 7, 2020

The global pandemic has accelerated the pace of change for the retail industry at a rate we have never before seen. Burlington Stores is grappling with its January decision to cut online sales altogether and the coronavirus may be the final blow that shutters JCPenney for good. And contactless is not limited to the point of sale.

Merchant Services 215

Merchant Services Payment Services Payments Small Business Retail 215

Retail TouchPoints

JANUARY 28, 2021

The Parisian fashion house has more than 350 points of sale across more than 30 countries throughout Europe, Asia and the U.S., Zadig & Voltaire is doing just that as they build a global, omnichannel-ready retail model.”. in addition to its website.

Omnichannel 210

Omnichannel Point of Sale Fashion Supplies 210

Retail TouchPoints

OCTOBER 17, 2023

The Vitamin Shoppe will update its point-of-sale and promotions capabilities chainwide with solutions from Jumpmind. The retailer will deploy Jumpmind Commerce, a cloud-native, mobile-first POS solution, and Jumpmind Promote, for unified promotions across both physical and digital experiences.

POS 225

POS Mobile Point of Sale Channel 225

365 Retail

DECEMBER 12, 2023

The world of retail has undergone significant changes in recent years, and the impact is being felt across the industry. To thrive in today’s fast-paced and dynamic retail environment, retailers must embrace the power of data and use it to bridge the gap between their customers’ needs and their business objectives.

Customer Data 52

Customer Data Customer Retail Omnichannel 52

RTP blog

APRIL 27, 2018

By Stephen Wakeling , Phobio The ubiquity of Amazon and recent announcement of the Toys ‘R’ Us closure offers a sobering glimpse of how the retail industry is radically shifting and transforming. The Omnichannel Shift Online retailers are changing how traditional brick-and-mortar retailers are going to market.

Omnichannel 150

Omnichannel Retail Toys Technology 150

Retail TouchPoints

SEPTEMBER 12, 2023

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop.

Merchant Services 261

Merchant Services Payment Services Multi-channel Shopify 261

Retail TouchPoints

JUNE 28, 2023

It’s not just about what’s hot, it’s about what’s effective,” said Brent Hollowell, Chief Marketing Officer of Volumental , a fit tech company that provides shoe recommendations based on 3D foot scans, retail purchase data and AI. But retailers have to invest in things that will make them not just different, but better and more relevant.

Technology 266

Technology Consumer Mobile Operations 266

Retail TouchPoints

JUNE 1, 2022

There are a lot of people making a good living forecasting what’s going to happen in retail. Things like ecommerce will soon eclipse brick-and-mortar, retail is facing an apocalypse or delivery to home will become the norm in grocery shopping. The fact is, when it comes to what’s ahead for retail, no one really knows.

Retail 298

Retail Games Magazine Demo 298

Retail TouchPoints

JANUARY 8, 2024

Ever since a bold, mob-style group ransacked a California Nordstrom , we’ve seen increasing news of retail theft and loss. We’ve also witnessed an increase in retail earnings reports that cite shrink and organized retail crime (ORC) as the cause for reduced profitability compared to previous quarters. Similarly, 57.8%

Recommendation 234

Recommendation Omnichannel Shipping Costs eCommerce 234

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Here Are The Ten Emerging Retail Trends We Predict For 2022. Personalization in the data mining age. New Look Stores.

Consumer 94

Consumer Retail Social Media Payment Services 94

iVend

JANUARY 17, 2023

In retail, 2023 is set to still be a time of challenge and flux as the world recovers from the disruption of the pandemic. Shoppers have limited disposable income, and are selective about where they spend it, meaning retailers have to compete hard to win wallet share. See how we’re implementing digital technology in retail stores.

Technology 85

Technology Retail Omnichannel Customer Experience 85

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly.

Payment Services 184

Payment Services Payments Retail Social Media 184

Retail TouchPoints

AUGUST 17, 2020

An agile operation means you are primed to adjust what you do, and are ready to jump and make the most of the opportunities that change brings. Sometimes it takes a fresh set of eyes and efficiency work study measurement to create fresh insight on your operation and a robust business case for change.

Retail 184

Retail Operations Travel Leisure 184

iVend

APRIL 14, 2021

Ask any retailer about the most important strategic imperative they have right now and the chances are that ‘Digital Transformation’ will be at the top of the priority list. Some retailers are already some way down the digital transformation path, whilst others are only just starting their journey.

Retail 98

Retail Point of Sale Technology Operations 98

Retail TouchPoints

MARCH 15, 2023

Nearly three-quarters ( 74% ) of retailers with mature EX strategies achieve double-digit revenue growth year over year , compared to only 49% of retailers with low-maturity EX strategies, according to Forrester research commissioned by WorkJam.

Operations 259

Operations Improvements Technology Management 259

Retail TouchPoints

JULY 27, 2020

COVID-19 has changed retail. Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. Smooth Operators Appeal Online And Off. Online retailers of daily necessities may be inundated with overspill from closed physical stores.

Payment Services 191

Payment Services eCommerce Small Business Retail Retail 191

365 Retail

OCTOBER 5, 2021

Spanish fashion retailer, Desigual , has increased employee engagement and streamlined operational efficiencies in partnership with YOOBIC , the digital workplace solution for frontline teams. We have better visibility of what’s going on at the point of sale, and communication is much more fluid.

Customer Experience 52

Customer Experience Operations Customer Point of Sale 52

iVend

MAY 20, 2020

Covid-19 has significantly affected the retail industry and it is more important than ever that you have a future-proof omnichannel business strategy. That’s why we’ve introduced iVend Cloud, so you can deliver on customer expectations with accuracy and agility, and manage your operations remotely and securely.

Management 90

Management Retail Magento Omnichannel 90