Retail TouchPoints

APRIL 18, 2024

Gopuff has partnered with Misfits Market , an online grocer dedicated to reducing food waste that delivers to Gopuff’s microfulfillment centers nearly every day, while Grubhub will work with Mercato , an online marketplace for independent grocery stores with more than 950 retailers across the country.

Small Business Retail 253

Small Business Retail Banking Fulfillment Supplies 253

Retail TouchPoints

APRIL 9, 2024

The retailer also is working with Google Cloud and Accenture to develop new AI-powered tools for its frontline associates. Finally, Best Buy is working with Google Cloud and Accenture to develop an AI-driven assistant specifically for its frontline employees. As early as late summer, Best Buy customers in the U.S.

Customer 281

Customer Subscription Customer Experience Technology 281

Retail TouchPoints

APRIL 18, 2024

By being able to shelf our THC products on highly reputable retailers, this creates a new level of comfort for our customers and even our competitors’ customers as we all dive into this space together,” said Jake Hill, CEO and Co-founder of Hill Beverage Co. in a statement. “I’d

Customer 298

Customer Retail Customer Experience Fulfillment 298

Forrester eCommerce

OCTOBER 30, 2023

Dynamic changes are occurring in the technology infrastructure landscape, impacting the data center, remote work, edge environments, and connectivity. Learn more in our 2024 technology infrastructure predictions.

Technology 427

Technology Customer 427

Forrester eCommerce

OCTOBER 24, 2023

Forrester’s Predictions 2024 for Europe show a dynamic year ahead, with new technologies, reporting requirements, and ways of working. Read our predictions for Europe.

Technology 419

Technology Customer 419

Retail TouchPoints

APRIL 25, 2024

Innovation and continually enhancing our idyllic shopping atmosphere, along with our collection of the most desirable brands, is what excites Woodbury Common’s shoppers, and we look forward to enhancing our guest service experience with our luxurious VIP Suite,” said Mark Silvestri, President of Development at Simon in a statement.

Customer Experience 230

Customer Experience Fulfillment Omnichannel Events 230

Retail TouchPoints

MARCH 11, 2024

“America’s love of the outdoors deserves to be met with an appreciation for the workers who make our adventures possible,” said Marc Perrone, President of UFCW International in a statement. Whether in retail, rock climbing or beyond, all workers deserve to have representation on the job.

Outdoor 295

Outdoor Department Stores Retail Other 295

Retail TouchPoints

APRIL 25, 2024

“We’re excited to partner with Shopsense AI as its exclusive Spanish-language media partner, enhancing the overall viewing experience for our audience and providing an engaging opportunity for them to connect through big moments in music, sports and more,” said Donna Speciale, President of U.S.

Mobile 236

Mobile Technology Other Marketing 236

Retail TouchPoints

JANUARY 12, 2024

Since the founding of Coachtopia, we’ve been working closely with a wide range of inspiring young leaders through our Beta Community — and we have heard how frustrating fashion’s lack of transparency can be to this generation,” said Joon Silverstein, SVP of Global Marketing and Sustainability at Coach, and Head of Coachtopia, in a statement.

Fashion 303

Fashion Channel Operations Consumer 303

Retail TouchPoints

FEBRUARY 8, 2024

Content created with Meta ’s generative AI tools already automatically receives an “Imagined with AI” label, but the company has shared how it is working to create technical standards and signals to notify users on its platforms when any of the content they see has been created using AI. “As We’ll keep collaborating with our industry peers.

Technology 306

Technology Information Social Media Customer Experience 306

Forrester eCommerce

OCTOBER 4, 2022

Forrester’s recent experiment in hybrid delivery Two-thirds of companies have adopted some form of anywhere-work. A majority have implemented hybrid work, a version of anywhere-work in which employees come into the office at least weekly.

Customer Experience 362

Customer Experience Management Technology Customer 362

Retail TouchPoints

APRIL 23, 2024

“Building a net-zero emissions future will require a massive transition in our world’s energy and transport systems, materials and infrastructure. A more resilient supply chain isn’t just better for our business, it’s better for people, communities and the planet.”

Supplies 234

Supplies Blog Operations Improvements 234

Retail TouchPoints

APRIL 22, 2024

Her relatively brief time as President — she took on the role in January 2023 — has been eventful, with the rollout of a new marketing approach , multiple product expansions and a rebrand in which the company dropped the word “Arrangements” from its name, as well as a new store concept in the works. And that’s exactly what happened.

Food and Beverages 225

Food and Beverages Gifts eCommerce Fulfillment 225

Retail TouchPoints

MARCH 15, 2024

“I have a deep belief in our purpose, and I look forward to working with the leadership team and our partners to continue strengthening our business, driving profitability through operational discipline and execution that will improve growth, drive margin and generate cash to create shareholder value.

Retail 257

Retail Operations Management Customer Experience 257

Retail TouchPoints

APRIL 22, 2024

Next gen production is the future — we’re excited to expand our community of partners working to build a better future for our planet.” Signing up to the Pack4Good initiative is a truly positive step forward on our journey to ensuring all of our paper-based packaging is from a more sustainable source.”

Clothing 241

Clothing Fashion Workshop Shipping 241

Retail TouchPoints

MARCH 27, 2024

M&S: Dress the Nation (working title) will see 10 candidates compete in a series of design competitions over the course of six weeks, with the winner securing an in-house junior design role at M&S. The series will be hosted by fan-favorite TV presenters AJ Odudu and Vernon Kay.

Fashion 262

Fashion Clothing Presentation Marketing 262

Retail TouchPoints

NOVEMBER 20, 2023

working his way up through various positions. working his way up to be named SVP of Retail Operations in 2022. “We Current CEO Todd Jones has been named Executive Chairman, and all these changes will take effect on Jan. All three executives are long-time Publix veterans: Murphy began in 1984 as a front service clerk in Margate, Fla.,

Operations 254

Operations Retail Customer 254

Retail TouchPoints

MARCH 8, 2024

It was such a great way to grow up; it really helped me develop a work ethic. If I wanted that $60 Chanel bronzer that I’d seen in Allure , I had to work an entire summer. I got to work with Dr. Robb, one of the co-founders, to create formulations, and then the engineers. It’s what kept me going. Do you have an adult with you?”

Beauty and Health 256

Beauty and Health Games Consumer Travel 256

Retail TouchPoints

APRIL 2, 2024

While the song itself isn’t really about poker, it certainly brought the game to the front of our cultural consciousness. Poker, like baseball, is one of those competitive events we love to use as a metaphor in our daily lives, mostly because it simplifies both our problems and their solutions. For consumers, a lot. Absolutely.

Retail 228

Retail Games Marketing Channel 228

Retail TouchPoints

FEBRUARY 27, 2024

Wawa worked with Publicis Groupe’s Publicis Sapient , Epsilon and CitrusAd to create the new offering. This new opportunity will help connect our customers with new and relevant offers from brands they love while allowing us to increase visibility for our product partners.”

Retail 249

Retail Mobile Customer Management 249

Retail TouchPoints

JANUARY 9, 2024

This means that CPG advertisers that work with Instacart can now activate Google Shopping ads powered by Instacart’s first-party data and closed-loop insights to reach consumers searching for products on Google. Today, our team works with more than 5,500 brand partners to help them grow their businesses and drive incremental sales.

Shopping Carts 263

Shopping Carts Consumer Retail Marketing 263

Retail TouchPoints

SEPTEMBER 6, 2023

At the same time, the company will “continue to test the program with new store types and in new locations to scale our work across our retail footprint,” explained Al Iannuzzi, VP of Sustainability for ELC in an interview with Retail TouchPoints. Iannuzzi: We have several vehicles and champions for this work.

Retail 265

Retail Supplies Consumer Webinar 265

Retail TouchPoints

APRIL 11, 2024

That was our pivot point where we shifted our focus, how we entertain the customer when they come on site, and changing how people use the space.” How can we make this work?’ And our calendar really runs the gamut from family-friendly events to more adult-focused entertainment.”

Retail 263

Retail Events Consumer Merchant Services 263

Groove

APRIL 18, 2024

Referrals Recommendations and referrals are a large part of inbound business for Groove, most coming from our past clients and partners we have worked with. They work with all types of agencies to implement their solution on ecommerce websites. Is your entire team in-house and do you offshore any work?

Magento 195

Magento Document Travel Recommendation 195

Retail TouchPoints

JANUARY 12, 2024

The purchase amount is automatically deducted from the employee’s payroll account, a major benefit for doctors, nurses and other staff people who often don’t carry wallets or purses while they’re working. Once we evaluate its impact post-launch, we will determine how this technology might be utilized on our other campuses.”

Food and Beverages 253

Food and Beverages Payment Services Technology Apparel 253

Retail TouchPoints

MARCH 27, 2024

We are thrilled to work with Miniso to add to their U.S. These stores are becoming a destination for visitors to our properties and complement the dynamic mix of retailers, restaurants and entertainment they already offer.” Throughout the rest of 2024, stores will open at malls in Nashville and Chattanooga, Tenn.; Greensburg, Pa.;

Travel 280

Travel Operations Events Retail 280

Retail TouchPoints

FEBRUARY 27, 2024

DoorDash already works with a number of retailers in the pet supplies vertical, including Petco and Choice Pet. We’re thrilled to expand our selection further with the addition of Pet Supplies Plus to the marketplace.” “We’re thrilled to expand our selection further with the addition of Pet Supplies Plus to the marketplace.”

Supplies 252

Supplies Retail Customer Experience Fulfillment 252

Retail TouchPoints

MARCH 20, 2024

Timeless design and durability have always been core to our brand, and we’re passionate about offering resale to our U.S. ReWair is jut one of the ways we’re extending the life of our products as we work toward being Net-Zero by 2040.” According to ThredUp , the U.S. and $350 billion globally by 2027.

Technology 243

Technology Customer Marketing Retail 243

Retail TouchPoints

DECEMBER 28, 2023

Over the past two years, she and her team have worked to enhance the company’s digital customer experience and drive its ecommerce business. Jen has done a fantastic job leading our store fleet and I am proud of the work she has already done to improve our Custom Spaces conversion rates.

Social Media 267

Social Media Customer Experience eCommerce Management 267

Retail TouchPoints

APRIL 5, 2024

Our loyal for U members are at the heart of our business, and we are continuously working to help them bring more to the table and foster lifelong customer relationships,” said Sean Barrett, Chief Marketing Officer at Albertsons Cos. in a statement. “Our in a statement. per month.

Subscription 245

Subscription Operations Retail Customer 245

Groove

APRIL 22, 2024

You're constantly working to create an intuitive, simple, pleasant shopping experience for your customers, and our team is here to provide innovative solutions to take your business to the next level. Shopify has revamped the checkout process, making it easier than for your customers to complete purchases.

Shopify 195

Shopify Payment Services eCommerce Customer 195

Retail TouchPoints

NOVEMBER 30, 2023

From the cola brand in its name to Lay’s , Cheetos and even Quaker , these brands have not only quenched our thirst and satiated our appetites; they have helped define our culture. Matthews: One of the approaches we have at our disposal is pepviz , our proprietary data practice.

Food and Beverages 281

Food and Beverages Games Consumer Customer Retention 281

Retail TouchPoints

JANUARY 15, 2024

Workcloud Task Management software was implemented in Zebra TC5x mobile computers , giving Office Depot managers and associates a simple, streamlined way to plan and manage work. Zebra’s hardware and software have helped our stores execute at the next level and focus on what matters most: our customers.”

Technology 255

Technology Improvements Omnichannel Mobile 255

Retail TouchPoints

MARCH 12, 2024

Cat & Jack will be key in our kids assortment, and we know our customers will be excited that they can now get this loved brand in Canada.” . “We’re listening to customers and are very focused on delivering an assortment that is relevant and reflects what Canadian families are looking for. ” .”

Apparel 255

Apparel Clothing Fashion Customer 255

Retail TouchPoints

APRIL 23, 2024

So we set out to make the largest pair of our iconic 501 jeans, and I’m proud to say mission accomplished. We’re eager to see consumers get joy from interacting with them, snap their pictures, and welcome them to our beautiful stores while getting them fitted in their perfect denim-on-denim outfit.”

Apparel 200

Apparel Definition Consumer Retail 200

Retail TouchPoints

MARCH 13, 2024

Our goal is to build a platform where shopping is the entertainment of the experience ,” Beitler said. Retail is going to work in TikTok and YouTube and Instagram, because anywhere you have a huge group of people and a little bit of space, there’s always room for commerce. He has his own built-in focus group right at home. “

Home Shopping 274

Home Shopping Consumer Toys Social Media 274

Retail TouchPoints

JULY 3, 2023

The retailer “has implemented a work-from-anywhere model that allows Alex and Ani to hire talent all across the country,” according to CEO Scott Burger, and will explore “future alternatives for office space.” “Alex and Ani has been reimagining various aspects of our company over the past few years,” said Burger in a statement.

Operations 299

Operations Omnichannel Consumer Other 299