Retail TouchPoints

JANUARY 15, 2024

Based on the findings of the studies, two AI truths become clear: Retailers are looking to AI to offset a plethora of current challenges and drive operational efficiency ; and Executives see generative AI specifically as a transformational technology that will change the face of retail communications and experiences.

Retail 301

Retail Customer Experience Technology Operations 301

Retail TouchPoints

OCTOBER 24, 2023

Pandemic-driven buying trends led to an explosion of new challenges, from a surge in online returns to the rise of curbside pickup to supply chain delays. For CPGs, it’s become clear that there are process and technology gaps involved in servicing D2C demand.

Retail 262

Retail Supplies Operations Technology 262

Retail TouchPoints

NOVEMBER 17, 2022

This strategic web-based transportation intelligence platform offers shippers a streamlined technology targeted to three categories: energy, freight and sustainability solutions. CleanMile: Actively turns transportation data and insights into effective sustainability initiatives to help make real progress toward scope 3 emissions reduction.

Shipping 230

Shipping Retail Supplies Recommendation 230

Retail TouchPoints

JUNE 13, 2023

Customer-focused digital transformation is important for any retail business, but the pandemic-induced volatility and fast pace of change in the industry means that such transformations need to occur in all areas of the enterprise, from product design to planning and supply chain.

Supplies 225

Supplies Customer Experience Technology Omnichannel 225

RTP blog

NOVEMBER 11, 2019

By Garry Church, Inmar Retailer buying decisions on technology are all too often influenced by the latest trends and reflect the “flavor of the month.” The customers who spend their hard-earned income with them should be a retailer’s North Star when assessing retail technology options.

Technology 150

Technology Retail POS PayPal 150

Retail TouchPoints

JUNE 21, 2023

These reasons are why retailers consistently turn to technology for help. Some ways retailers have turned to technology for shrink reduction include RFID tags on products to cut down on theft, robots in aisles to check labels and automated pickers in the warehouse to lower the risk of damaging products.

Technology 220

Technology Supplies Recommendation Mobile 220

Retail TouchPoints

SEPTEMBER 24, 2021

About seven out of 10 people would mention that, presumably, the powerful technology may replace humans and dramatically disrupt the labor market. “To resolve the notorious ‘black-box problem’ it is vital to instill trust in advanced technologies among the end users,” said Sambit Bhattacharya from Fayetteville University.

Retail 246

Retail Supplies Recommendation Technology 246

Retail TouchPoints

JANUARY 30, 2024

For retail businesses, integrating Gen AI is about navigating a path that harmonizes cutting-edge technology with ethical stewardship, ensuring that AI deployments enrich the retail experience without compromising on core business values. Here are six fundamental aspects of crafting a robust Gen AI strategy for businesses.

Retail 317

Retail Customer Experience Technology Customer Data 317

Retail TouchPoints

DECEMBER 2, 2022

The ongoing global logistics disruptions continue to impact businesses, and many of them recognize the need to better equip their supply chains by identifying alternative trading partnerships and developing a broader list of suppliers across the globe. Global Sourcing. Getting Up-to-Date Insights.

Supplies 256

Supplies Presentation Operations Travel 256

Pivotree Blog

MARCH 7, 2023

Pivotree selected by global retail brand to provide change management strategy and improve supply chain capabilities TORONTO, Tuesday, March 7 , 2022 – Pivotree Inc. Headquartered in Toronto, Canada with offices and customers in the Americas, EMEA, and APAC, Pivotree is widely recognized as a high-growth company and industry leader.

Supplies 59

Supplies Retail Recommendation Management 59

RetailMinded

JANUARY 4, 2022

With changes in digital marketing, technological trends have emerged and have proven to be beneficial in helping retailers thrive. . So, you might need the help of a reliable technological innovation that streamlines your workload and eases your marketing processes. . Retail marketing isn’t easy. Customer Service Robots .

Technology 98

Technology Retail Social Media Reference 98

Retail TouchPoints

JUNE 12, 2023

Walmart uses it to analyze what customers are buying and adjust inventories and supply chains automatically. Amazon’s legendary machine learning algorithms drive revenue by recommending products based on customers’ behavior. This technology is offered by top cloud vendors and companies that provide product recommendation-as-a-service.

Retail 249

Retail Technology Games Recommendation 249

Retail TouchPoints

AUGUST 30, 2022

That has really performed well versus customers who have not been delivered those personalized recommendations.”. “We’re Now that the salons it sells to have reopened, Davines is navigating industry challenges in growing consumer loyalty such as the negative impacts of inflation and frustration stemming from supply chain challenges.

Recommendation 271

Recommendation Mobile eCommerce Technology 271

Retail TouchPoints

JUNE 7, 2023

In the wake of OpenAI’s explosion in popularity, every other ecommerce and marketing technology company appears to be hitting the market claiming to have an artificial intelligence solution. But AI and ML allow brands to analyze large amounts of data in real time, such as competitor prices, supply chain costs and customer demand patterns.

eCommerce 230

eCommerce Technology Supplies Blog 230

Retail TouchPoints

APRIL 27, 2021

What’s less well-known is that thousands of other retailers are using Amazon technology to power their businesses. Real-time, personalized product recommendations on StockX ? But by developing this role as a technological enabler for the industry, Amazon has placed itself squarely at the center of retail innovation. That’s AWS.

Retail 331

Retail Technology Recommendation eCommerce 331

Retail TouchPoints

FEBRUARY 15, 2022

The supply chain crisis means an out-of-stock crisis for grocers, and empty shelves means unhappy and disloyal customers. They were made painfully obvious by the growth of online grocery and will only get worse with the supply chain crisis. Merchandise assortments will shrink dramatically.

Shipping Costs 310

Shipping Costs Payment Services Multi-channel Mobile Payments 310

Retail TouchPoints

MARCH 21, 2022

Or a customer receives immediate, personalized product promotions and recommendations the moment they walk in a store, creating a truly customized experience. Imagine a retail location where customers using an AR-powered mirror can see how clothing looks on them without ever entering a changing room. 5G can Drive Consumer Engagement.

Payment Services 252

Payment Services Small Business Retail Retail Customer Experience 252

Liveintent

FEBRUARY 12, 2020

5 Data Technology Resolutions for Retail Marketers in 2020. And over one-third say they can’t integrate their data technologies. It’s no surprise, then, that retail professionals have big goals for improving campaign intelligence and data technology. Integrate technology solutions.

Technology 90

Technology Home Furnishings Marketing Retail 90

Retail TouchPoints

OCTOBER 27, 2021

Retailers’ health and safety policies and innovative technologies can help consumers feel more comfortable in stores. Inventory intelligence solutions can deliver accurate, real-time insights that help retailers assess and adapt processes and supply chain flows to ensure items are stocked appropriately.

Consumer 255

Consumer Supplies Fulfillment Technology 255

Retail TouchPoints

DECEMBER 23, 2022

Adapting to our current economic realities is no different — it will require a mix of creativity, technology and agility. These first-generation technologies are being outpaced with third-generation technologies built around AI. With consumers pulling back on spending due to rising prices, retailers must evolve as well.

eCommerce 211

eCommerce Shipping Costs Retail Recommendation 211

Retail TouchPoints

JANUARY 23, 2024

The positive vibe of the show was largely driven by retail executives’ obvious eagerness to explore which new technologies would help them maximize customer retention and business growth in 2024. Artificial Intelligence (AI) It should come as no surprise that AI was the “golden child” of this year’s Big Show. Is it the real deal?

ACH 234

ACH Multi-channel Technology Customer Retention 234

Retail TouchPoints

SEPTEMBER 1, 2023

Top priorities include updating store interiors; integrating new technology to support associates; enhancing digital capabilities; and optimizing supply chain and merchandising operations. “Right now, we have less than $500 million in debt, and we will not be taking on any additional debt to fund or to pay for this investment,” Rosen explained.

POS 210

POS Merchant Services Supplies Improvements 210

GetElastic

OCTOBER 25, 2017

In their recent report, Gartner analyzed several emerging digital commerce technologies. Commerce has gone beyond the storefront with the emergence of new touchpoints and technologies. The three-dimensional technology is particularly useful in travel, real estate, engineering and esthetic medicine. API-based digital commerce.

Technology 146

Technology Customer Experience Games Recommendation 146

365 Retail

MARCH 3, 2023

Former Chairman and CEO of sports and fashion retailer, JD Sports, Peter Cowgill, is confirmed as a keynote speaker for the Retail Technology Show , taking place on 26 & 27 April 2023 at London’s Olympia.

Technology 52

Technology Retail Events Outdoor 52

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. But the value of laying a robust foundation for technological adoption extends beyond times of crisis.

Payment Services 202

Payment Services Operations Banking Technology 202

Retail TouchPoints

JANUARY 13, 2023

With my background in business and economics, here’s what I would recommend for boosting your top line and bottom line this year. AI-powered product discovery tools have emerged as must-have technologies. At least 49% of consumers have purchased a product they didn’t plan to after receiving a personalized product recommendation.

Shipping Costs 261

Shipping Costs Retail Recommendation Consumer 261

Retail TouchPoints

FEBRUARY 19, 2024

Based on our campaign performance, here are our recommendations for Cyber Week marketing in 2024: Start Cyber Week Campaigns in October For our ecommerce clients, total app installs peaked during Cyber Week because most of our clients’ budgets targeted iOS devices.

eCommerce Marketing 253

eCommerce Marketing eCommerce Marketing Mobile 253

Retail TouchPoints

MARCH 30, 2023

The improvements will not be limited to technology. The company plans to update its website with more personalized product recommendations, improved search and better visuals, and add more in-depth ratings and reviews to better educate customers about its products. They will include improvements to our processes and ways of working.

Mobile 255

Mobile Social Media Operations Events 255

lateshipment

APRIL 28, 2024

If you look at it, hyper-personalization is just an advanced way of doing personalization using technologies that keep taking e-commerce by storm to create highly relevant experiences by understanding customer behavior in real-time. Businesses that fail to adapt to technological advancements risk falling behind.

Customer Experience 130

Customer Experience eCommerce Customer Merchant Services 130

Retail TouchPoints

APRIL 29, 2021

The global onset of the pandemic further accelerated the speed and depth of transformation in the retail landscape as shoppers flocked online, supply chains were crippled, shopper price sensitivity soared and shopper baskets changed dramatically. A newly emerging area of opportunity is in private label products.

Retail 278

Retail Recommendation Supplies Technology 278

Groove

SEPTEMBER 5, 2023

It was a period of rapid industrialization, fueled by advancements in technology and automation. Concerns and Benefits of Automation As with any significant technological advancement, the introduction of automation brought about concerns and fears. AI and machine learning are poised to revolutionize the eCommerce industry further.

Presentation 195

Presentation eCommerce Merchant Services Technology 195

Retail TouchPoints

NOVEMBER 22, 2023

In today’s rapidly evolving retail landscape, generative AI is the latest technology transforming the way retailers reach and engage shoppers. But lukewarm consumer sentiment around generative AI as a creative tool complicates the picture, and requires that brands strike a balance in their messaging in order to meet people where they are.

Marketing 248

Marketing Food and Beverages Retail Consumer 248

Retail TouchPoints

APRIL 15, 2022

percent in Q1 compared to the same time last year, have been able to leverage technology to continue growing. Innovations in data collection and technology are allowing businesses to rethink and redesign the in-person shopping experience. As a result, the customer journey is in the midst of a complete overhaul.

Technology 218

Technology Social Media Recommendation Omnichannel 218

Retail TouchPoints

SEPTEMBER 18, 2023

With respect to optimizing employee efficiencies, generative AI could be used by store associates on handheld devices to think up product recommendations when advising customers, and AI will hopefully be deployed in order to achieve the most ideal sales floor schedules.

Retail 280

Retail Gifts Recommendation Consumer 280

Retail TouchPoints

JANUARY 8, 2024

One of the first criticisms leveled at online apparel sellers was customers’ inability to try products on prior to purchase — and despite many advances in technology, that fact remains a major ecommerce challenge. However, Amazon is using AI to try to close the appearance vs. reality gap in multiple ways.

Apparel 147

Apparel Beauty and Health Recommendation Fashion 147

Retail TouchPoints

FEBRUARY 24, 2022

Technology can make the brand experience personalized and provide for interchange between consumer and brand, but it has to be implemented correctly. Revieve, for example, found that 80% of Gen Zers who completed our AI Skin Advisor experience, which provides analysis of uploaded selfies, opted to subsequently receive product recommendations.

Technology 209

Technology Social Media Presentation Recommendation 209

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. .

Customer Loyalty 196

Customer Loyalty Customer Retail Shipping Costs 196