Retail TouchPoints

AUGUST 31, 2022

While recent market trends have led many consumers online, in-person retail remains the bedrock of the global economy. Among the businesses that most often use location data are consumer packaged goods brands. Unsurprisingly, then, location data is widely recognized as a valuable tool for unlocking growth.

Small Business Retail 289

Small Business Retail Information Point of Sale Consumer 289

Retail TouchPoints

MAY 11, 2021

5 billion pounds of returned goods end up in landfills and 15 million metric tons of carbon dioxide are emitted in the transportation of returns, according to research conducted by reverse logistics solution provider Optoro. Return rates for goods bought online can be as much as 3X higher than those bought in stores, according to Optoro.

Retail 312

Retail eCommerce Consumer Events 312

Wiser

APRIL 18, 2024

In the dynamic world of Consumer Packaged Goods (CPG), brand management is a critical function that navigates complex landscapes to connect products with consumers. This is particularly challenging when considering the diverse channels and regions through which products must be marketed.

Channel 78

Channel Management Social Media eCommerce 78

Retail TouchPoints

SEPTEMBER 16, 2022

While some brands claim to completely understand what these consumers really want, there are many times when Gen Z shoppers’ thoughts and behaviors don’t quite match up. The day-long event hit on various hot topics closely linked to these digitally native consumers, including authenticity, sustainability, mental health and wellness.

Social Media 328

Social Media Retail Games Consumer 328

Retail TouchPoints

JANUARY 11, 2022

It’s a good start, and we understandably can’t expect food systems transformation to take place overnight. The good news is there are strategies that can be implemented by the food supply chain today that will make a significant impact on climate goals. But the science is clear on one thing: we need more action, and we need it faster.

Retail 257

Retail Supplies Improvements Travel 257

Retail TouchPoints

FEBRUARY 9, 2021

An Astound Commerce survey conducted in May found that 60% of consumers made online purchases weekly or more often since the onset of the pandemic. Bolstering that finding is research by eMarketer which indicates that direct-to-consumer (D2C) ecommerce sales will expand to $18 billion in 2021. McKinsey confirms that 75% of U.S.

Food and Beverages 306

Food and Beverages Omnichannel Social Media Consumer 306

Retail TouchPoints

JANUARY 16, 2022

The need to fit easily into consumers’ lives is likely why businesses that reimagine the services their customers already know and love will be more successful in achieving CSR objectives while driving the bottom line. The Climate Pledge made by Amazon is a good example of keeping it simple.

Merchant Services 295

Merchant Services Beauty and Health Supplies Consumer 295

lateshipment

APRIL 21, 2023

The concept of sustainability branding has sparked an interest among consumers. These sustainability initiatives today include developing, sustaining and presenting a brand that gives sustainability benefits to both consumers and the environment. Their jeans currently include up to 40% post-consumer recycled cotton in them. “The

eCommerce 130

eCommerce Fashion Shipping Travel 130

Retail TouchPoints

JULY 14, 2020

That assumption seems to be confirmed by research published by Cotton Incorporated via their Consumer Response Surveys. This same survey also showed that since the pandemic began, 55% of consumers placed a buy online, pick up in store (BOPIS) order, with 25% doing so for the first time. The good news for BOPIS continued in April.

Fulfillment 285

Fulfillment Payment Services Outdoor eCommerce 285

Retail TouchPoints

MAY 6, 2021

Yet as pundits ponder the death of the department store, the industry is racing to reimagine where and how it sells goods. The problem became even more acute amid the pandemic, with consumers increasingly coming to expect free delivery and returns. Digital commerce platforms are becoming a must-have for most sellers. In the U.S.,

Fulfillment 344

Fulfillment Department Stores Supplies Financial Services 344

Retail TouchPoints

JANUARY 5, 2021

XRC Labs , an accelerator focused on the retail technology and consumer packaged goods sectors, has launched XRC Elevate, a fellowship program that aims to bring resources and tools to underrepresented startup founders of color.

Technology 178

Technology Management Consumer Other 178

Retail TouchPoints

APRIL 8, 2022

These days it takes about everything businesses have just to get goods on shelves. Goods are held up by shipping container shortages, congested ports and a long-simmering lack of truck drivers that’s worsened with unprecedented resignation and retirement rates. Product inventories have fallen to historic lows.

Shipping Costs 279

Shipping Costs Shopping Carts Supplies Shipping 279

Retail TouchPoints

APRIL 19, 2023

Most smaller retailers — those with 150 sites or less — typically don’t have the right resources and skills to operate this type of program, so they look for a vendor for help. Todd Gulbransen serves as SVP and General Manager, Consumer Programs and Marketing, at PDI Technologies.

Retail 272

Retail Technology Information Management 272

RetailMinded

JANUARY 10, 2024

To help, consider the four, Retail Minded approved resources below. Resource #1: Faire If diversifying your storefront – whether it’s digital or brick and mortar – from marketplace competition is among your 2024 goals, then look to Faire to help. of consumers check their text notifications within five minutes of receiving a text.

Small Business Retail 86

Small Business Retail Shipping Costs Retail Multi-channel 86

Retail TouchPoints

OCTOBER 29, 2021

Myriad studies have pointed to the rise of “conscious consumers” or “values-driven consumers.” But as the market of sustainable, ethical and socially conscious goods continues to expand, brand leaders are realizing they need to find new paths to growth. I wanted it to taste good, perform well and be effective.

Retail 264

Retail Consumer Supplies Marketing 264

Kissmetrics

NOVEMBER 23, 2020

Without the ability to touch, feel, and test a product in real life, consumers look to reviews to determine whether or not an item will fit their needs. In fact, a survey by Dimensional Research found that reviews impact the buying decisions of 90% of consumers. They also offer data insights into consumer behavior, wants, and needs.

eCommerce 307

eCommerce Consumer eCommerce Platforms SEO 307

365 Retail

JULY 14, 2023

For the first time, Ocado customers will receive a 20p monetary reward for scanning and recycling their packaging using their smartphones, representing a significant transformation in the approach towards recycling, while offering unmatched convenience. respectively, which will be available for delivery nationwide from July 14th.

Vend 98

Vend Technology Consumer Banking 98

Retail TouchPoints

JANUARY 28, 2022

Given that many of these expectations were first set by customers’ experience with Amazon , it should come as no surprise that third-party marketplaces have become a key tool for many retailers to meet these consumer demands. consumers said they shopped exclusively, or a lot, on marketplaces. Why Consumers are Turning to Marketplaces.

Consumer 277

Consumer Customer Experience Customer Retail 277

Kissmetrics

APRIL 20, 2021

Here’s how the process works: Customers place the order: Shoppers purchase goods online through the retailer’s mobile app or website. Once packages are ready for pickup, shoppers can receive a notification through SMS or email. Once packages are ready for pickup, shoppers can receive a notification through SMS or email.

eCommerce 282

eCommerce Shipping Multi-channel Mobile 282

365 Retail

APRIL 29, 2022

Packaging sustainability influences the online shopping habits of more than half of Gen Zs, according to new research from packaging manufacturer and consultancy Duo. Findings from the research feature in a new report, ‘ The Recommerce Generation, How Gen Z will shape the future of packaging’.

Clothing 76

Clothing Download Fashion Consumer 76

Retail TouchPoints

DECEMBER 2, 2022

The recent Kroger-Albertsons merger announcement sent shock waves through the retail and consumer packaged goods (CPG) industries, with the move cornering approximately 19% of the U.S. For example, the typical CPG brand likely only has the resources to manage around seven to 10 retail ad networks at a time.

Retail 162

Retail Marketing Consumer Mobile 162

Retail TouchPoints

AUGUST 16, 2023

You wouldn’t want to spend thousands of dollars on something that won’t do you any good. If your brand doesn’t stand out or lacks a unique value proposition, it may be challenging to attract and retain prospective consumers. In Closing Rebranding requires a lot of effort and resources. You’ll need a rebranding strategy.

Small Business Retail 246

Small Business Retail Social Media Marketing Article 246

ESW

MARCH 20, 2024

The Complexity of Trying to Sell Fragrance Online Offering perfume and fragrances to online customer is complex because these types of products are considered dangerous goods due to their flammability and potential risks during transportation. Clothing, handbags and accessories generally do not carry a dangerous goods classification.

Payment Services 78

Payment Services Payments Customer Loyalty Shipping 78

BigCommerce

FEBRUARY 1, 2018

There are a lot of ecommerce resources that are publicly available. Some annotations may include quick and easy, must be done by me, not good at it, time consuming, and similar. Find out what your team is good at and delegate. Also think about the random tasks that consume too much of your time.

Social Media 374

Social Media BigCommerce Blog Shipping Costs 374

Retail TouchPoints

FEBRUARY 6, 2023

There are four distinct speed and precision personalities: Cost, Cost, Cost : Some consumers are extremely cost-sensitive and will take the slowest delivery service if it saves them money. The majority of goods, such as apparel and other smaller items, are delivered this way. For instance, a kitchen renovation purchase (e.g.,

Customer Loyalty 147

Customer Loyalty Improvements Customer Retail 147

ESW

JANUARY 6, 2020

There’s more than one good reason why so many brands are going green. Making eCommerce More Environmentally Friendly There are several ways eCommerce companies are making their businesses more environmentally friendly, but let’s start with a direct-to-consumer brand’s biggest and most important asset: its online storefront.

Shipping Costs 147

Shipping Costs eCommerce Shipping Consumer 147

Wiser

DECEMBER 4, 2023

The Role of Retail Partners Retail partners serve as vital extensions of a brand manufacturer’s business, significantly amplifying its reach and exposure to consumers. Sales Data Analysis: Reviewing historical sales figures to identify trends, predict future sales, and gain insights into consumer behavior.

Retail 146

Retail Presentation Operations Management 146

Retail TouchPoints

AUGUST 20, 2020

That weapon is an immensely valuable yet often underappreciated asset: data capital, specifically around consumer insights and demand forecasting. In fact, it could be argued that data is even more valuable than oil — and, it’s a renewable resource. The Profit’s In The Data. Think that’s a reach? Data As A Service.

Retail 203

Retail Consumer Goods Omnichannel Mobile 203

Ecommerce Platforms

MAY 5, 2021

In light of that, we're reviewing Bluehost’s web hosting packages to help you get a better feel for whether they're the right choice for your WooCommerce store. Bluehost offers two plans for WooCommerce hosting : The standard or the premium package. . The Standard package is available for: $29.95 a month and $39.95

WooCommerce 198

WooCommerce Payment Services Shipping Costs Live Chat 198

Ecommerce Platforms

JULY 18, 2022

For would-be European business owners, a “POD” solution makes it simpler to create a range of custom products for consumers, without spending a fortune. Printful allows you to customize your packaging, purchase products with no order minimums, and leverage powerful design tools to bring your ideas to life. Good shipping speeds.

Shipping Costs 197

Shipping Costs Payment Services Arts Shipping 197

RetailMinded

APRIL 26, 2024

More than ever, consumers are searching for ecommerce companies that make delivery fast, affordable, and convenient. Shipping methods: While 80% of the products transported worldwide are shipped via ocean freight, there are various ways to transport your goods, from land freight to air freight.

Shipping Costs 52

Shipping Costs Shipping eCommerce eCommerce Software 52

Retail TouchPoints

JULY 26, 2021

If you’re a wholesale retailer or brand owner and you haven’t already launched a direct-to-consumer sales channel, you’d better be thinking about it. The good news is that your wholesale brand may actually have an advantage here. A good 3PL can help you with fulfillment operations, technology and logistics. Where do you Start?

Payment Services 279

Payment Services Fulfillment Web Design B2B 279

Retail TouchPoints

JULY 10, 2023

That task isn’t getting any easier, thanks to brand extensions, new colors, new flavors, new packaging, promotions, lite products, gluten-free everything, digital device releases and more. Consumers today are continuously looking for the best prices before making a purchase decision. Automatic price optimization.

Merchant Services 279

Merchant Services Shipping Costs Retail Social Media 279

Kissmetrics

FEBRUARY 22, 2021

This is crucial when you consider that, compared to advertising, consumers are much more likely to trust referrals from people they know. Improving your onboarding system isn’t just good for business; it also makes everyone’s job easier. When clients invest money and resources, they want to feel secure in that investment.

Customer Retention 279

Customer Retention Document Improvements Information 279

Retail TouchPoints

JUNE 5, 2020

Customer journeys have been disrupted by COVID-19 and acquisition costs continue to rise, making it increasingly difficult to connect with consumers. As consumers remove in-store shopping from their path to purchase, retailers need to shift in-store marketing efforts to online strategies. He can be reached at mkatz@ssaandco.com.

Marketing 172

Marketing Payments Payment Services Social Media 172

ESW

DECEMBER 28, 2020

There’s more than one good reason why so many brands are going green. Making eCommerce More Environmentally Friendly There are several ways eCommerce companies are making their businesses more environmentally friendly, but let’s start with a direct-to-consumer brand’s biggest and most important asset: its online storefront.

Shipping Costs 78

Shipping Costs eCommerce Shipping Consumer 78

Retail TouchPoints

AUGUST 5, 2021

It makes sense to both welcome and challenge technology, since organizations and consumers should only adopt solutions that help them improve and succeed. You go to the brand’s website or mobile chat and type in, “I haven’t received my package” or “My box isn’t here.” While this line of thinking makes sense, it’s not rooted in truth.

Customer Experience 246

Customer Experience Technology Customer Information 246