Remove shoppers
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Shein Shoppers can Now Make Returns at Forever 21

Retail TouchPoints

.” “Forever 21 is looking forward to offering an easy customer experience for Shein shoppers looking to return their items while also introducing our brand to an even broader audience,” added Winnie Park, CEO of Forever 21 in a statement.

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Transforming Retail Spaces for Today’s Generation of Shoppers

Retail TouchPoints

This retail renaissance is not just a return to traditional shopping spaces but also signifies a shift in the shoppers’ culture, expectations and behaviors. At the core of this comeback, malls of today are responding to the evolving expectations of shoppers with sustainability, experience and personalization.

Retail 302
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Reports: Forman Mills Avoids Bankruptcy with Sale to Shoppers World

Retail TouchPoints

Discount retailer Forman Mills , which had been warning of a potential bankruptcy, has been purchased by Shoppers World , according to reporting in The Philadelphia Inquirer. A request for comment from Shoppers World had not been received as of press time. Shoppers World operates 37 stores, primarily in the Northeast and Midwest.

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Redefining the Post-Checkout Moment to Build Shopper Loyalty

Retail TouchPoints

A whopping 80% of shoppers believe there’s room for serious improvement in the post-purchase experience, while only 18% of those at the retail helm feel this way. The Unseen Costs of a Poor Post-Purchase Journey Bad customer experiences can lead to shoppers leaving your business, even if they love your brand. In the U.S.,

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Embrace Business Complexity With Real-Time Inventory Data

Topics include: How accurate inventory visibility can help overcome the inherent complexities of a multi-variable product set, particularly for the in-store shopper How routing logic and network-driven fulfillment can optimize your supply chain for efficiency How a real-time view of inventory empowers both associates and customers

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Meet the Next Generation of Shoppers: 3 New Shopper Archetypes Retailers Should be Aware of

Retail TouchPoints

COVID, Brexit, and more recently the war in Ukraine, along with a cost-of-living crisis have caused 80% of shoppers to change their purchasing behavior. Unsurprisingly, this has dramatically changed the shopper marketing landscape, and as a result, retail brands are being forced to rethink how they interact with consumers.

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Walmart Makes Shopper Insights Available Via its Connect Retail Media Platform

Retail TouchPoints

For the first, Walmart is bringing together its data insights tool Luminate — which surfaces the retailer’s transaction, supply chain and shopper behavior data for its suppliers — with its Connect retail media business.

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The Future of Customer Loyalty: Rewards, Retention, Appreciation, and More

Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Mastering Loyalty in Modern Retail: Explore the art of loyalty and promotional strategies that engage today’s shoppers. Key Insights: Retail Agility with Composable Solutions: Learn how adopting a composable approach can help your business thrive, through the holiday frenzy and the entire year of 2024.

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The Marketer's Guide to Surviving Black Friday & Cyber Monday

Speaker: Jonathan Meyer, Danielle Erwin, Jeremey LaDuque, Nathan Hedley & Nils De Moor

Every eCommerce merchant has the potential to succeed with the help of BFCM shoppers, but only if they first set themselves up for success. Black Friday and Cyber Monday are the two biggest shopping days of the year.

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This Coming Holiday Season is Shaping Up to Have the Most Spending in History

That early shopping is important because 34% of shoppers expect to spend more this year too. As for what shoppers most want to buy in store, you'll have to read Klarna's “The State of Smoooth: 2021 Holidays Unwrapped” report to find out. This year, 2 in 5 people are starting holiday shopping earlier than they did last year.

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Realizing ROI in an Omnichannel Rich Retail 4.0 Environment

This is the land of opportunity where retailers connect with shoppers and drive sales in a way like never before. Welcome to Retail 4.0. With this eBook, you’ll learn about the advanced technologies that are available to create a seamless integrated omnichannel experience.

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The Complete Guide to Marketplace Success

79% of marketplace shoppers are Millennials – the biggest cohort buying from marketplaces. That being said, the success and growth of these online shops doesn’t show signs of slowing down. Consider this: 43% of consumers said their online shopping now happens on marketplaces. 92% of U.S.

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Post-Pandemic eCommerce Growth: Leverage Product Data, Market Research & Shopping Trends

Speaker: Phil Irvine, VP & Director of Audience Intelligence

This session will dive into how organizations can still leverage historical customer and product data, but also think about how to augment development of strategies with marketing research and other shopper signals to efficiently drive e-Commerce growth. August 26th, 2021 at 11:00 am PDT, 2:00 pm EDT, 7:00 pm GMT

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Learn Today, Sell Tomorrow: Increasing ROI & Conversions Through Search Metrics

On average, seven out of ten online shoppers utilize a website's search bar. Website owners not using their search bars to their full capabilities are missing out on prime opportunities to boost their conversion.