Retail TouchPoints

DECEMBER 12, 2023

Worker Adjustment and Retraining Notification (WARN) filings in Washington State , Nevada and Ohio confirm that the company is planning to close its Seattle headquarters as well as its warehouses in McCarran, Nev. District Court in Seattle, Zulily claims that anticompetitive practices by Amazon played a large part in its demise.

Retail 261

Retail Online Retail Operations Management 261

Retail TouchPoints

JANUARY 23, 2023

Amazon has brought its dedicated air cargo network, Amazon Air, to India — the third market for the service after the U.S. We’re thrilled to launch Amazon Air in India to ensure we can provide our growing customer base with great selection, low prices and faster deliveries,” said Sarah Rhoads, VP of Amazon Global Air in a statement.

Shipping Costs 317

Shipping Costs Fulfillment eCommerce eCommerce Marketing 317

Retail TouchPoints

JULY 7, 2023

Amazon will invest an estimated $7.8 billion by 2030 to expand its data center operations in Ohio, marking the second-biggest private sector company investment in the state, according to Ohio Governor Mike DeWine. Amazon is currently the second-largest cloud vendor globally in terms of total revenue after Microsoft’s Azure division.

Telecommunications 262

Telecommunications Operations Technology Other 262

Retail TouchPoints

OCTOBER 4, 2023

Amazon has opened a new Amazon Go store in the Tacoma suburb of Puyallup, Wash., 26, 2023, comes despite Amazon CEO Andy Jassy’s February 2023 announcement that the retailer would halt expansion of its Amazon Fresh and Amazon Go store footprints. according to reporting in Supermarket News and other outlets.

Apparel 254

Apparel Payment Services Technology Other 254

Retail TouchPoints

AUGUST 7, 2023

Continuing to expand its healthcare footprint, Amazon has made its Amazon Clinic telehealth offering available across the U.S. The service, which debuted in November 2022, now provides message-based consultations in 34 states and video visits nationwide. And, they can see the cost before they start the visit.”

Shipping Costs 224

Shipping Costs Subscription Shipping Mobile 224

Retail TouchPoints

APRIL 14, 2023

Amazon is adding convenient payment options to 11 Whole Foods Markets in the Denver area with the rollout of its Amazon One palm recognition solution. store will soon offer the Amazon Dash Cart, a smart shopping cart that lets shoppers skip the checkout line altogether. Additionally, the SouthGlenn, Colo.

Payment Services 260

Payment Services Shopping Carts Technology Mobile 260

Retail TouchPoints

JANUARY 18, 2024

billion merger of supermarket giants Kroger and Albertsons has faced pushback from federal regulators, state Attorneys General and labor unions practically from the moment it was first announced in October 2022. Senate committee in November 2023 , saying it was needed to compete with grocery giants including Walmart, Costco and Amazon.

Retail 252

Retail Operations 252

Retail TouchPoints

MARCH 14, 2022

Bipartisan members of the House Judiciary Committee sent a letter to Attorney General Merrick Garland alerting the Department of Justice to potentially criminal conduct by Amazon and its senior executives. He stated that “we do not use any seller data for — to compete with them.”

Document 283

Document Reference Marketing Other 283

Retail TouchPoints

NOVEMBER 2, 2023

Amazon Business has added a pay-over-time option for B2B customers via an expansion of its partnership with BNPL provider Affirm. Amazon Business will make the option available to all eligible sole proprietor businesses by Black Friday. Since launching on Amazon.com and the Amazon mobile app in 2021 , Affirm expanded to Amazon.ca

Payments 220

Payments Customer B2B Fulfillment 220

Retail TouchPoints

OCTOBER 26, 2022

16 opening, Starbucks will bring its Starbucks Reserve concept to three floors of the iconic Empire State Building. The company has been exploring new approaches to selling its coffee; in November 2021, it tested a new store concept, Starbucks Pickup + Amazon Go, on 59 th Street between Park and Lexington Avenues in New York City.

Food and Beverages 252

Food and Beverages Arts Technology Other 252

Algopix

FEBRUARY 18, 2024

With the e-commerce landscape continuously evolving, aspiring entrepreneurs are increasingly intrigued by the prospects presented by online platforms like Amazon. Governed by state laws, LLCs provide a versatile framework suitable for various industries and business sizes, offering a balance of protection and ease of operation.

eCommerce 106

eCommerce Document Operations Management 106

Retail TouchPoints

MARCH 17, 2023

Amazon is facing a class action lawsuit alleging that the retailer failed to alert Amazon Go customers in New York City that they were being monitored by biometric tracking technology, including facial recognition. However, Amazon holds that the claims made in the lawsuit are false. “We 7, 2023 but never received a response.

Payment Services 255

Payment Services Customer Technology Information 255

BigCommerce

JANUARY 11, 2018

Sales tax for Amazon FBA sellers is a bit more complex than it is for most other retailers. This guide is for Amazon FBA sellers who want the scoop on collecting and filing sales tax. We’ll explain: What sales tax is & why Amazon FBA sellers charge it. How to collect sales tax on Amazon FBA. Let’s get started.

Clothing 390

Clothing Payment Services Fulfillment Shopping Carts 390

Retail TouchPoints

APRIL 12, 2023

Amazon has reportedly instituted a new fee for certain returns at UPS stores as the ecommerce giant aims to reduce the impact of return costs, according to Seeking Alpha. The charge only occurs if return options at Whole Foods , Kohl’s or Amazon Fresh locations are closer, or just as far as, the nearest UPS store offering returns.

Supplies 260

Supplies eCommerce Retail Management 260

Retail TouchPoints

APRIL 18, 2024

The Battle to Create Retail’s Future The retail industry has surpassed the tipping point on Kurzweil’s law of accelerating returns, which states that the rate of technological process and innovation tends to accelerate exponentially over time. Yet we’ve passed an inflection point and the water is beginning to boil. How can others keep up?

Technology 270

Technology Retail White Paper Fulfillment 270

Retail TouchPoints

SEPTEMBER 26, 2023

A long-expected lawsuit has been filed by the Federal Trade Commission (FTC) and 17 state attorneys general against Amazon , alleging that the company uses “interlocking anticompetitive and unfair strategies to illegally maintain its monopoly power,” according to an FTC statement. But that’s not how competition works.

Small Business Retail 254

Small Business Retail B2C Electronics Fulfillment 254

Retail TouchPoints

DECEMBER 22, 2022

OSHA has cited Amazon during inspections at six warehouse facilities in five states for failing to properly record work-related injuries and illnesses, according to the Department of Labor. Amazon faces $29,008 in proposed penalties. They began in late July and early August and involved Amazon locations in Deltona, Fla.;

eCommerce 265

eCommerce Information 265

My Wife Quit Her Job

AUGUST 14, 2022

If you’re selling on Amazon in the United States and looking to expand your business to a new country, Canada is your best option. Even though selling on Amazon in Canada can seem intimidating, Amazon makes it convenient by handling the taxes for you and offering automated shipping and logistics with the NARF program(more below).

Shipping 229

Shipping 229

Retail TouchPoints

OCTOBER 16, 2023

That leaves mega-retailers Walmart, Amazon and Target as the last major retailers still offering these products. To state the obvious, the way we watch movies and TV shows is much different today than it was decades ago,” a Best Buy spokesperson said in a statement to Variety. consumer spending on these items was $753.89

Shipping 250

Shipping Consumer Retail Other 250

Retail TouchPoints

JUNE 29, 2023

In Amazon ’s latest moves to bolster its logistics and fulfillment network, the company has partnered with Staples to accept customer returns and is looking for 2,500 local business to join its new Hub Delivery network. Staples Joins Amazon’s Network of Returns Partners By July 31, 2023, all Staples U.S.

Small Business Retail 260

Small Business Retail Fulfillment Omnichannel eCommerce 260

Retail TouchPoints

OCTOBER 7, 2022

Amazon will end live testing of its Amazon Scout automated delivery robots but will not completely abandon the project. Amazon started testing of the fully-electric Scout in Washington State in early 2019 before expanding to Southern California, Georgia and Tennessee.

eCommerce 259

eCommerce Customer Retail Fulfillment 259

Retail TouchPoints

JANUARY 19, 2023

Department of Labor’s Occupational Safety and Health Administration (OSHA) has cited Amazon for workplace safety violations at three of its warehouses, a decision that Amazon said it will appeal. Amazon facilities in Deltona, Fla., Amazon facilities in Deltona, Fla., Waukegan, Ill. and New Windsor, N.Y. Waukegan, Ill.

Improvements 281

Improvements Shipping Other Retail 281

Retail TouchPoints

MARCH 22, 2023

Amazon has expanded its reach in the payments arena with the the launch of Express Payout for Amazon Pay merchants and the reported expansion of its cashierless checkout to 200 stores. The growth of Amazon’s cashierless technology reflects its rising payments capabilities.

Merchant Services 227

Merchant Services ACH Banking Technology 227

Retail TouchPoints

OCTOBER 20, 2022

Amazon is expanding its efforts to shut down fake review brokers by filing its first criminal complaint in Italy, filing its first civil lawsuit in Spain and launching another 10 lawsuits in the U.S. Amazon’s investigations have found that the company allegedly fully reimburses customers once they publish a fake five-star review.

Social Media 261

Social Media eCommerce Operations Improvements 261

Retail TouchPoints

AUGUST 18, 2022

An Amazon warehouse in Castleton, N.Y. The Amazon Labor Union, which led one successful and one unsuccessful unionization push at Staten Island, N.Y. Our employees have the choice of whether or not to join a union,” said Paul Flanagan, spokesperson for Amazon in an interview with Reuters. They always have.

eCommerce 279

eCommerce Retail 279

Retail TouchPoints

OCTOBER 1, 2022

Amazon will increase pay for U.S. Amazon will also introduce the Amazon Intelligence Initiative, which places employees in engineering roles within Amazon Web Services (AWS) with a focus on its Dedicated Cloud. In July, Amazon revealed that it would create more than 4,000 new corporate and technology positions in the UK.

Fulfillment 263

Fulfillment Operations Technology Improvements 263

Retail TouchPoints

JUNE 22, 2023

[Editor’s Note: This story was updated on June 22, 2023 at 3:00 pm to include Amazon’s response to Senator Sanders’ investigation.] In a statement shared with Retail TouchPoints, Amazon called the FTC’s claims “false on the facts and the law.”

Subscription 274

Subscription Reference Consumer Article 274

Retail TouchPoints

AUGUST 2, 2023

Amazon CEO Andy Jassy’s stated goal has been to “double down” on the company’s grocery business , and just how that will be accomplished is becoming clearer. However, Amazon Fresh has established some key differences to reaffirm the value of having a Prime membership. The most notable change? Phoenix; Portland, Ore.;

Shopping Carts 199

Shopping Carts Omnichannel Consumer Customer 199

Retail TouchPoints

OCTOBER 6, 2022

Amazon has announced that it hopes to hire 150,000 employees across its operations network for the holiday season, about the same amount as last year. but the states with the greatest number of available positions include California, Idaho, Illinois, Iowa, Michigan, Missouri, Oregon, Texas, Tennessee, Utah and Washington.

Operations 272

Operations Shipping Events Retail 272

Retail TouchPoints

JUNE 26, 2023

2, ahead of both Walmart and Amazon. Temu is responsible for millions of shipments that are sent to the United States each year through a network of tens of thousands of sellers on its online marketplace,” the committee added. China-based shopping apps Shein and Temu have found themselves in the crosshairs of the U.S.

Shipping 277

Shipping Fashion Operations Fulfillment 277

Groove

APRIL 23, 2020

According to TechCrunch, Amazon sales make up 49.1% of all eCommerce sales and 5% of all retail sales within the United States. If you’re a BigCommerce customer, selling on Amazon is now significantly easier with the native BigCommerce Amazon Integration. BigCommerce Amazon Integration: Fast Facts.

BigCommerce 370

BigCommerce Recommendation Fulfillment Channel 370

Forrester eCommerce

APRIL 17, 2020

Amazon Pay, Apple Pay, Google Pay; alternative payments are a hot topic. Forrester dove into 100 retailer sites to determine the state of alternative-payments acceptance in US online […]. And they are key to seamless checkout experiences, especially while consumers shop on their smartphones.

Merchant Services 321

Merchant Services Online Retail Retail Consumer 321

BigCommerce

JANUARY 11, 2018

You don’t think about the spreadsheets and the constant state updates. So, to make sure you are zipped up on everything you need to know to pay the right amount, charge the right amount and do it all in accordance with state and national laws, we’ve put together a comprehensive resource you can bookmark for future reference.

Merchant Services 419

Merchant Services BigCommerce Shipping Costs Definition 419

Retail TouchPoints

JULY 29, 2022

Employees at the Hadley location filed for a union election with the National Labor Relations Board in early June 2022, stating that it had support from more than 50% of the store’s workers. In June, the retailer stated that it would “welcome a fair vote and [is] prepared to hold a vote if more than 30% of the crew wants one.”.

Other 236

Other Retail Operations 236

Retail TouchPoints

MARCH 21, 2023

This was evident at Prosper Show in Las Vegas, March 13-15, 2023, an event originally developed for Amazon sellers. However, a shifting power dynamic became clear this year, driven by one simple fact — Amazon is no longer the only game in town. Without a doubt Amazon has been central to shaping ecommerce as we know it today.

eCommerce 286

eCommerce Fulfillment Shopify Omnichannel 286

Retail TouchPoints

FEBRUARY 15, 2022

Amazon also will reportedly remove its mask mandate for vaccinated employees, according to CBS and other sources. Walmart also will stop requiring daily health screenings at the end of February except in California, New York and Virginia, where they are required by state law.

Document 261

Document Recommendation Other eCommerce 261

Retail TouchPoints

AUGUST 16, 2022

A total of 200 individual ultra-fast chargers will be added to IKEA locations in 18 states starting in late 2022 and concluding by the end of 2023. A total of 200 individual ultra-fast chargers will be added to IKEA locations in 18 states starting in late 2022 and concluding by the end of 2023.

Travel 306

Travel Operations Customer Other 306