Blue Acorn

JUNE 8, 2017

While many of the speakers and attendees at IRCE 2017 seem to acknowledge the importance of creating incredible in-person experiences, the focus is on the role of digital. I learned how Perry Ellis International uses Amazon as a treasure trove of data, and I got a course on data science from Land’s End.

eCommerce 40

eCommerce Mobile Recommendation Technology 40

BigCommerce

FEBRUARY 13, 2018

From mobile shopping to online payment encryption and beyond, ecommerce encompasses a wide variety of data, systems, and tools for both online buyers and sellers. 2014 Apple Pay launches as a form of mobile payment. 2017 Instagram shoppable posts are introduced. 2017 Cyber Monday sales exceed $6.5B. is founded.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

eCommerce Training Academy

MAY 20, 2017

In case you want to attend upcoming eCommerce events, make sure to check out my list of eCommerce Conferences in 2017. In order to achieve long-term success in eCommerce and be able to meet customer expectations both online and offline, you’ll need to turn vendors into partners. Turn Vendors Into Partners. See you next year!

Events 48

Events Books Social Media Accessories 48

Retail TouchPoints

OCTOBER 14, 2021

When Target discovered that cybercriminals had managed to infiltrate its corporate network, within weeks executives called in a third-party forensic team to investigate the cause of the breach, removed malware from its store registers, and then notified customers that their credit and debit card information may have been compromised.

Retail 182

Retail BigCommerce Information Customer Data 182

BigCommerce

OCTOBER 20, 2017

Just by the end of 2017, Forrester expects B2B ecommerce to reach $889 billion and represent 11% of total B2B sales in the U.S. Avoid the Doom Loop and Go Mobile Already! Freund Container’s B2B ecommerce strategy taps into the power of customer data to better serve their existing B2B customers and gain net new.

B2B 251

B2B eCommerce Payment Services Multi-channel 251

BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. Let me give you an example: 2017 has been the year of Facebook Advertising. Community Building, Customer Engagement & CRM. Mobile Optimization. Mobile Optimization.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

RTP blog

MAY 22, 2019

Many retailers already get this: “Software developer” was the third-most-common job in retail in 2017, rising from the eighth most common in 2013, according to LinkedIn data.

Retail 150

Retail Technology Travel Books 150

Optimizely

MAY 15, 2018

In this session, you can learn about the latest developments in social commerce, the technologies that underpin these advancements, and how you best take advantage of this to help improve your customer retention strategies, and expand your business. Wednesday: June 06. Break Point: The Reality of US Ecommerce Today. 10:30 AM – 11:00 AM.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

ROI Revolution

MARCH 1, 2018

From the overhaul of standard text ads to an entirely new AdWords user interface , 2017 saw some dramatic changes in paid search marketing. Maintaining Mobile Momentum. The year of mobile has come and gone. For the first time ever, overall mobile paid search clicks have surpassed desktop based on our client data.

Search Marketing 60

Search Marketing Marketing Mobile Article 60

GetElastic

FEBRUARY 12, 2019

Such complexity places a lot of demand on their backend systems; in addition to ongoing challenges to analyze and leverage their product and customer data – Johnstone Supply realized it was time to reevaluate their existing commerce and customer experience technology stack. Exactly what Johnstone was looking for!

eCommerce Platforms 112

eCommerce Platforms Seminar eCommerce Marketing 112

Optimizely

JUNE 28, 2018

retail sales in 2017 coming from online stores. Average order value (AOV) – Tracks the average dollar amount spent each time a customer places an order; calculated by dividing the total number of sales revenue by the total number of order.

eCommerce 199

eCommerce Marketing Multi-channel Payment Services 199

Optimizely

DECEMBER 21, 2017

billion Facebook Messenger users in April 2017 ), brands and retailers have started to use artificial intelligence to power chatbots that allow shoppers to interact with brands in a conversational and immediate way. This could be mobile wallets or buy buttons on social networks — whatever provides a frictionless buying experience.

Customer Loyalty 191

Customer Loyalty Improvements Customer Merchant Services 191

Optimizely

JANUARY 30, 2018

But, according to the 2017 Ecommerce Holiday Report , 86% of ecommerce marketers have still not executed a full omnichannel marketing strategy for their brand. It then attempted to communicate with, inform and sell to customers across all these channels. True omnichannel marketing is tough to do well. Execute marketing across channels.

Omnichannel 191

Omnichannel eCommerce Marketing Marketing eCommerce 191

GetElastic

SEPTEMBER 16, 2021

After all, that’s where the customers are, right? We’ve even recently seen the adoption of in-store mobile self-checkout and COVID-19 introduced the concept of curbside pickup. This means businesses can give customers a more seamless, frictionless experience. Why all businesses should consider a hybrid approach.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

After all, that’s where the customers are, right? We’ve even recently seen the adoption of in-store mobile self-checkout and COVID-19 introduced the concept of curbside pickup. This means businesses can give customers a more seamless, frictionless experience. Why all businesses should consider a hybrid approach.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

FastSpring

SEPTEMBER 11, 2018

A key catalyst behind the explosive growth of ecommerce stems from increased mobile phone usage. As mobile phones become more powerful and are able to support a variety of native apps, connecting to the internet and shopping online becomes more convenient for consumers around the world. How does Card Not Present (CNP) fraud happen?

Merchant Services 65

Merchant Services Presentation Payment Services Payments 65

Kissmetrics

MARCH 23, 2018

Use customer data to inform your business. Amazon collects data on every single customer of their 300 million customers. They do this to inform a lot of their marketing strategies and determine how to best serve their customers in other ways. Kindle book recommendations based on data from Goodreads.

eCommerce 210

eCommerce Shipping Costs Subscription Payment Services 210

BigCommerce

JUNE 27, 2017

An example of this would be adjusting the sequence of product categories to match a customer’s frequently viewed items. Unlike customization, which relies on customer input, personalization is automatic and is based on customer data. are projected to grow sixfold, reaching $117 billion USD annually in 2017.

Improvements 275

Improvements eCommerce Payment Services Merchant Services 275

Wiser

JUNE 23, 2020

Mobile payments and rewards, the drive to provide healthier options, and consumers’ demand for fast service without compromising on quality have affected every type of restaurant. Loyalty programs get even more effective when they’re combined with mobile payments. The undisputed master of successful loyalty programs is Starbucks.

Payment Services 78

Payment Services Mobile Payments Channel Marketing 78

Liveintent

OCTOBER 25, 2018

Ecommerce sales had a 17% year-over-year growth in 2017 and accounted for 13% of total retail sales in the United States. According to DMA Insight, 99% of consumers look at their personal emails daily and check their personal, work, and mobile inboxes an average of 20 times per day. These facts seem to be justified (#ripsears).

Customer 48

Customer Retail Technology eCommerce 48

PFS

JULY 14, 2017

Data: Most retailers have only basic customer data such as contact information and product purchases. Best-in-class sellers know their customers well enough to recommend purchases and predict preferences. They collect and refine customer data, building a single view of each online shopper.

Fulfillment 56

Fulfillment Technology eCommerce Technology Toys 56

BigCommerce

JUNE 5, 2018

The best overall ecommerce website design is awarded to sites that succeed in creating a great user experience, branding consistency, mobile responsive and friendly UX, and quick checkout. Exploring the skullcandy.com site, the ease and frictionless flow of the customer journey engages the user at every turn. New Chapter.

eCommerce 420

eCommerce BigCommerce Beauty and Health Customer Experience 420

PFS

AUGUST 23, 2017

Investment bank Credit Suisse estimates that 8,600 stores will close in 2017, and that one in every four shopping malls will be closed by 2022. Can you meet customer expectations that are ratcheting up rapidly or does it make sense to collaborate with a provider that can get goods to customers faster and more efficiently?

Home Furnishings 56

Home Furnishings Channel Apparel Consumer 56

ChannelAdvisor

JUNE 14, 2018

It’s even more critical on mobile devices where attention spans shrink and irrelevant ads are easily dismissed. By focusing on the behavior of the individual, we are able to tailor the advertising to their needs, regardless of how well that fits our perception of the “typical” customer. So what is personalized advertising? Skill Sets.

Marketing 56

Marketing eCommerce Fulfillment Consumer 56

Kissmetrics

FEBRUARY 14, 2018

Customer data : Find customers who have purchased the same or similar products as you’re promoting in the webinar. In 2017, one-third of all webinar attendees only watch an on-demand event. Pay attention to how they describe their challenges and read between the lines to find out what makes them tick.

Webinar 223

Webinar Events Social Media Information 223

BigCommerce

AUGUST 8, 2018

In the United States, for instance, there were approximately 150 million workers in 2016, but only 235,000 data scientists. 15% of the working population for one of the most in-demand fields ( MIT Sloan Management Review , 2017). If you don’t have the right quality or quantity of data, the value of AI is limited. Social media.

eCommerce 231

eCommerce Payment Services Technology Recommendation 231

Kissmetrics

JULY 18, 2017

Now, just four years later, it’s the only baby and children’s clothing online store that was picked to be a part of Facebook’s 2017 U.S. We’ve given our customers nearly every conceivable way to buy from us. They can buy on their mobile phone. They know when new customer data is ‘leaking’ outside of their funnel.

Blog 205

Blog Clothing Multi-channel Shipping Costs 205

Ecommerce Platforms

OCTOBER 25, 2019

These days, the digital world, combined with mobile point of sale systems, easy eCommerce management options and a range of other tools means that it's easier than ever to launch your own business online. Mobile point of sale and flexible POS. WePay's POS strategy is highly mobile-oriented. Aren't we all? Integrated payments.

Merchant Services 80

Merchant Services Payment Services Payments POS 80

ROI Revolution

DECEMBER 2, 2021

million in 2017. Touchless transactions like proximity mobile payment, buy now pay later, & BOPIS all surged with COVID-19 and are continuing to see growth even as the pandemic subsides. 65% express the need for more frequent communication with customers. Mobile ecommerce + COVID-19 stats. growth this year.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

MagentoBrain

FEBRUARY 27, 2023

Most recently, at the beginning of 2017, a quarter of a billion dollars was invested in Magento to develop the Asian e-commerce market. Pros and cons of Magento Benefits of Magento Disadvantages of Magento Mobile integration and adaptability. These are both simple modules and advanced settings. Slow site speed.

Magento 59

Magento eCommerce Payment Services Payments 59

GetElastic

SEPTEMBER 9, 2019

Facebook may be losing its lustre, with 15 million US users defecting since 2017 — 11 million of them millennials. One of the most popular options, Chatfuel claims 46% of Facebook Messenger chatbots run on its platform, including Levi’s, Adidas and T-Mobile. Secure customer data. Why use your own chatbot.

Merchant Services 159

Merchant Services Payment Services Live Chat eCommerce 159

ROI Revolution

NOVEMBER 4, 2021

million in 2017. Touchless transactions like proximity mobile payment, buy now pay later, & BOPIS all surged with COVID-19 and are continuing to see growth even as the pandemic subsides. 65% express the need for more frequent communication with customers. Mobile ecommerce + COVID-19 stats. growth this year.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JANUARY 5, 2022

With consumers spending more time on mobile in light of the pandemic, mobile retail ecommerce revenue surged 26% to $338 billion last year. are seeing customers be less willing to pay full price. million in 2017. 65% express the need for more frequent communication with customers. Mobile ecommerce + COVID-19 stats.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ItemMaster

JULY 6, 2018

FMI Global Survey 2017 ). Smartphone apps that marry claims data with personal profiles and more are also facilitating personalization. According to Google, for five of the top ten trending functional foods, over 50% of the searches are on mobile. Shoppers are using their phones to search for items both in and out of the store.

Food and Beverages 20

Food and Beverages Consumer Recommendation Other 20

Wiser

MARCH 15, 2018

That is in sharp contrast to 9 percent of respondents who reported the same in 2017. So much of unified commerce has to do with personalization and acting on customer data properly. Pure play retailers miss out on this additional touchpoint that can be used to foster a stronger relationship with the customer. .

Shipping Costs 68

Shipping Costs Retail Clothing Shipping 68

Liveintent

SEPTEMBER 4, 2019

Did you highlight other ways companies can make it easy for customers to make a purchase? I said clients must be mobile-optimized in 2019. Wherever a user opens email – on desktop, mobile, laptop or tablet – that’s where we are. Importantly, unlike other platforms, we share customer data with clients.

Gifts 18

Gifts Shipping Costs PayPal Presentation 18

Kissmetrics

MAY 19, 2020

For example, during one quarter in 2017, my SEO traffic went up 39.52%, but my revenue from SEO went up only 4.29%. AMP pages load faster on mobile devices than non-AMP pages. In regions with poor Internet infrastructure, like Brazil, you’ll see a 10 to 15% lift in mobile SEO traffic by having AMP pages. Every single time.

SEO 363

SEO Blog Social Media Channel 363