Retail TouchPoints

OCTOBER 22, 2020

The all-important holiday season always demands retailers’ full engagement and energy, but the 2020 holiday season presents unique challenges. Retailers and their shoppers are whiplashed accordingly. Retailers and their shoppers are whiplashed accordingly. Speaking of Online and In-Store Channels….

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Retail TouchPoints

JANUARY 25, 2021

Additional results for the 2020 holiday season are coming in, and the outlook is rosy despite the unprecedented challenges: Adobe Analytics pegged year-over-year online shopping growth at 32.2% , totaling $188.2 growth over all channels, reaching $789.4 Even with these factors in mind, not all retailers fared equally.

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Retail TouchPoints

FEBRUARY 5, 2021

Holiday season 2020 has come to an end, so what now? Post-holiday season for retailers is a period of recovery centered around understanding what happened during the holiday and how to move forward with the transaction cycle, while also preparing for ongoing omnichannel business. Post-Holiday Omnichannel Success.

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Retail TouchPoints

MAY 20, 2022

Prior to that Natori was a 100% wholesale business, selling into retailers such as Saks , Neiman Marcus , Nordstrom and Bloomingdale’s , but the company’s willingness to innovate has served it well, particularly throughout the COVID pandemic. That’s not to say that the Natoris weren’t a bit nervous about making the move into ecommerce.

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Retail TouchPoints

JANUARY 27, 2021

We were on a strong growth trajectory heading into 2020 and, fortunately, we’ve been able to accelerate our momentum and grow both our sales and our brand community this year despite all the challenges,” Shokrian said in an interview with Retail TouchPoints. How 2020 has shaped Shokrian as a business leader.

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Retail TouchPoints

FEBRUARY 25, 2022

In today’s world brands need to be omnipresent, having digital footprints across several channels. A recent study found that 68% of Gen Z shoppers planned to use non-traditional channels for Black Friday and Christmas shopping, with Instagram (47%) taking the lead as a holiday shopping platform. Retailers Going Live.

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Retail TouchPoints

NOVEMBER 18, 2021

Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. Nine out of ten US consumers say they will abandon a retailer’s website if it is too slow ( Retail Systems Research (RSR ).

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Retail TouchPoints

JULY 29, 2021

Carolyn Bojanowski has been with Sephora since the days when “Friendster was the social media channel of choice,” as she puts it. In that time, Bojanowski has seen her fair share of shifts and transformations in the business, but even still 2020 stood out, as it did for many retail executives.

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Retail TouchPoints

MARCH 5, 2021

The beverage alcohol company, which has operated as a traditional distributor-based wholesale business for decades, is currently in the process of building out standalone websites for its key brands as it moves toward becoming a customer-centric omnichannel operation. A Key Acquisition Helps Shape the Future of Constellation’s Business.

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Retail TouchPoints

JULY 19, 2022

Google has yet to officially do away with third-party cookies after announcing their removal from its Chrome browser in early 2020 , but the clock is ticking toward the final expiration date of tracking codes as a means to target and measure ads online. Here’s a three-step blueprint for creating an impactful retail media network.

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Retail TouchPoints

APRIL 23, 2021

Retail TouchPoints and design:retail have selected the next class of the 40 Under 40 — the top 40 professionals in the retail industry under the age of 40 who are paving the way for the next era of retail. The 2021 winners of Retail TouchPoints’ and design:retail ’s 40 Under 40 are: Liz Aiello , Senior Associate , MG2.

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Retail TouchPoints

MAY 17, 2024

Despite a successful holiday shopping season, retailers face numerous hurdles in the year ahead. of retail sales, and, worryingly, 13.7% As a result of this burgeoning problem, retailers have started to incorporate return fees. Here are a few ways innovative technologies can help in the quest to reduce retail returns.

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Retail TouchPoints

JANUARY 5, 2021

Preliminary holiday 2020 results have proven unsurprising so far: analysts expect modest year-over-year growth fueled by a massive increase in ecommerce activity across a longer-than-usual season. Retail sales grew 3% during the extended holiday season (Oct. 24, 2020), or 2.4% 11 through Dec. during the traditional Nov.

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Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. Many stores, including retail giants Walmart, Target, Best Buy, DICK’S Sporting Goods and Urban Outfitters, introduced or expanded game-changing buy online, pick up in-store (BOPIS) capabilities in 2020.

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Retail TouchPoints

OCTOBER 22, 2020

The all-important holiday season always demands retailers’ full engagement and energy, but the 2020 holiday season presents unique challenges. Retailers and their shoppers are whiplashed accordingly. Retailers and their shoppers are whiplashed accordingly. Speaking of Online and In-Store Channels….

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Retail TouchPoints

DECEMBER 4, 2020

Black Friday 2020 was harsh for brick-and-mortar retailers, with traffic down an estimated 49% compared to 2019 according to data from Sensormatic Solutions. Discount retail is going to be strong too, because people are still cost-conscious due to the environment that we’re living in right now.

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Retail TouchPoints

APRIL 26, 2021

Besides trying to keep their stores sufficiently stocked, the biggest challenge for many grocery retailers in 2020 was trying to determine what shopper behaviors would remain in place post-pandemic. This makes it essential that retailers continue to invest in creating a seamless omnichannel shopper experience.

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ROI Revolution

MAY 20, 2021

In 2020, the pandemic significantly impacted the entire retail industry. For consumer packaged goods (CPG) brands, in particular, this change in the way consumers shop necessitated a different approach: omnichannel. Director, GM of Omnichannel at BigCommerce. So what exactly is an omnichannel strategy?

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Retail TouchPoints

AUGUST 2, 2021

Eurostar, which Foot Locker will acquire for $750 million , will diversify the retailer’s product mix and help it serve a wider range of price points through its WSS stores. with a $360 million price tag, will give the retailer a foothold in Japan as well as access to the atmos brand. Text Trading Company, K.K.,

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Retail TouchPoints

JULY 8, 2021

Up to 70% of people still agree that the coronavirus situation concerns them “hugely,” a slight drop from 79% in April 2020. Retail TouchPoints (RTP): Kantar’s survey revealed that online shopping is the number-one increased behavior worldwide. However, in the U.S.,

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Retail TouchPoints

JANUARY 11, 2021

Without question, the COVID-19 pandemic proved to be quite a disruptor for retailers, as in-store sales dropped and other options, like ecommerce and buy online, pick up in-store (BOPIS) surged. Even with new vaccines potentially coming on the market in the months ahead, it’s likely the trends we’ve seen in 2020 will continue into 2021.

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Omnisend

DECEMBER 15, 2020

The challenge for ecommerce businesses is the average customer uses ten different channels, including contact forms, social media profiles, live chat, and email—making it hard for companies to know where to focus their efforts. What is Omnichannel Support? Benefits of Omnichannel Customer Support. Learn more!

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Retail TouchPoints

JULY 23, 2021

Before they’ve even started, the 2020 2021 Olympic Games have already made history. And while no host city will ever face this same confluence of events again, the shifts that are taking place in viewership behavior, fan engagement tactics and retail sales could very well have a lasting impact on what the Olympics look like going forward.

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Retail TouchPoints

MAY 18, 2021

Retailers across the spectrum posted exceptional results in the latest quarter as U.S. Walmart’s biggest booster was online sales, which grew a healthy 37% across all channels. The retailer’s ecommerce sales have more than doubled over the last two years. Walmart ’s Q1 2022 revenue rose 2.7% Walmart ’s Q1 2022 revenue rose 2.7%

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Retail TouchPoints

JULY 6, 2022

has named Reliance Retail Ltd. as its official retailer across all channels in India. Partnering with regional experts, like Reliance Retail in India, allows us to deliver our relevant, purpose-driven brand to customers around the globe, while continuing to diversify our business portfolio through our partner-based model.”.

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Retail TouchPoints

FEBRUARY 17, 2021

Retail sales rose higher than expected in January, reaching a total of $568 billion , a 5.3% increase from December 2020, according to the U.S. increase from December 2020, although sales are still down significantly year-over-year. Retail has proven itself to be integral to our economy, its recovery and our communities.

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Retail TouchPoints

JULY 29, 2021

Toys ‘R’ Us once boasted a prime location in New York’s Time Square while also inhabiting many large out-of-town buildings in retail parks in key towns and cities in the U.S. million for its FY 2020, compared to a loss of more than $200 million the previous year. and abroad. In 2017, the U.S. business collapsed, saddled with debt.

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Retail TouchPoints

OCTOBER 13, 2021

Quotient internal reporting shows that 40% of shoppers who signed up for ecommerce services during the beginning of COVID (March – April, 2020) repeated their use of ecommerce in the following months. For brands and retailers, this means that there are more opportunities than ever to reach consumers across the path to purchase.

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Retail TouchPoints

JULY 12, 2021

retail scene. Nevertheless, in 2018 the party goods retailer went a step further and began selling on Amazon as well. The aim was to reach more consumers — particularly younger ones — even if that meant going outside Party City’s owned channels, said Vishwas Bharadwaj, the company’s VP of Marketplaces. “Our

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Retail TouchPoints

APRIL 20, 2022

billion worldwide in 2020, and thanks to a 27.25% compound annual growth rate, the budding industry (no pun intended) is expected to reach $54.41 To capitalize on this expected growth, cannabis retailers are focused on building trust and, most of all, standing out. The legal cannabis market was valued at $12.81

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Retail TouchPoints

MAY 18, 2023

“A well-crafted data strategy is the elixir to growth, especially for fast-growing brands with a strong omnichannel strategy,” Lisbona said in an interview with Retail TouchPoints. Building a Foundation for Growth With rapid buzz comes a distinct need to understand and respond to demand, especially as new sales channels launch.

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Retail TouchPoints

APRIL 27, 2022

Food retail demand has become fractured across multiple channels, with traditional brick-and-mortar formats losing out to the online medium. As labor scarcity increases, retailers are finding themselves in a battle for talent, leading to broader benefits packages and rising wages being offered. of total US grocery sales.

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lateshipment

OCTOBER 16, 2020

A question that is largely on the minds of retailers and consumers alike. With COVID-19 still at large, consumers will be making difficult shopping choices and retailers will be scratching their heads for a strategy that will bring them a great sale. What do retailers have in store for them? Retail’s new normal.

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Retail TouchPoints

OCTOBER 1, 2020

The platform’s capabilities are designed to help retailers offer personal customer interactions across email, mobile, social, SMS and the web at scale. The ultimate goal of the acquisition is to offer a solution that enables retailers to connect every part of their business to the shopper, including experience data.

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Retail TouchPoints

MAY 3, 2021

Besides trying to keep their stores sufficiently stocked, the biggest challenge for many grocery retailers in 2020 was trying to determine what shopper behaviors would remain in place post-pandemic. This makes it essential that retailers continue to invest in creating a seamless omnichannel shopper experience.

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Retail TouchPoints

MARCH 4, 2022

Fabletics will open 30 new store locations in 2022 as it continues building out its omnichannel presence. The retailer also will celebrate a series of belated Grand Re-Opening events on March 5 for the 21 Fabletics locations that have opened since early 2020 but had their festivities delayed due to the COVID-19 pandemic.

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Retail TouchPoints

MARCH 18, 2021

Tailored Brands emerged from Chapter 11 bankruptcy in late 2020 and received $75 million in new financing earlier in March 2021. “I believe in the power of our brands and am confident the hard work we have done together has put the company on a path toward long-term growth and success.

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