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Omnichannel Fulfillment, BNPL and Social Commerce Contributed to Holiday 2021’s Digital Success

Retail TouchPoints

Most experts expected holiday 2021 to be a digital success, and the season didn’t disappoint: global sales hit $1.14 As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. trillion , up from $1.1 trillion in 2020, while U.S. 18 and Dec. 18 and Dec. 18-31 window. “In

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Four Customer Experience and Commerce Trends That Will Define 2021

Retail TouchPoints

Commerce trends that were on the horizon were suddenly adopted at a brisk pace, including online food ordering, curbside pickup and BOPIS (buy online, pick up in-store). So what are the customer experience and commerce trends that will continue, or become more fully realized, in 2021? These are four with staying power: 1.

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Top 10 Contactless Trends to Watch in 2022

Retail TouchPoints

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. Buzek, who has studied and quantified retail technology for decades, shared the top 10 contactless trends to watch for in the coming months and years.

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2021 Holiday Shopping Ecommerce Stats & Trends [November 2021]

ROI Revolution

Published June 29, 2021 | Updated November 2, 2021. The 2021 holiday shopping season will be no exception, with consumers’ shopping habits and spending behaviors transformed by the events of the past several months. Bookmark and keep coming back so you’ll always be up-to-date with the 2021 holiday shopping landscape.

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2021 Holiday Shopping Ecommerce Stats & Trends [September 2021]

ROI Revolution

Published June 29, 2021 | Updated September 7, 2021. The 2021 holiday shopping season will be no exception, with consumers’ shopping habits and spending behaviors transformed by the events of the past several months. Bookmark and keep coming back so you’ll always be up-to-date with the 2021 holiday shopping landscape.

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Top 10 Trends Driving Retail Growth

Retail TouchPoints

There are 10 Trends unfolding before us right now, very much worth watching. And 2021 was itself a record year for foot traffic. It’s also why retailers are spending billions on new store openings, up 13% versus 2021. Buying groceries online peaked in March 2021, at $9.3 Shoppers are returning to stores, again.

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2021 Holiday Shopping Ecommerce Stats & Trends [October 2021]

ROI Revolution

Published June 29, 2021 | Updated October 5, 2021. The 2021 holiday shopping season will be no exception, with consumers’ shopping habits and spending behaviors transformed by the events of the past several months. Bookmark and keep coming back so you’ll always be up-to-date with the 2021 holiday shopping landscape.

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