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Preparing for the Rise in Online Retail Returns

Retail TouchPoints

In 2021, returns cost retailers a whopping $761 billion , or almost 17% of total U.S. retail sales. How online retailers handle merchandising, use technology and approach return policies can mean the difference between waste and wins. Augmented reality (AR) has also become a star of the online retail world.

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2021 US Holiday Forecast — US Online Holiday Sales Will Approach $200 Billion In 2021

Forrester eCommerce

US online retail sales will grow by 10% for the 2021 holiday season, reaching just under $200 billion.

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Four Customer Experience and Commerce Trends That Will Define 2021

Retail TouchPoints

Another, a fashion brand with product stuck in closed retail locations, had to shift distribution models to meet a surge in online demand. So what are the customer experience and commerce trends that will continue, or become more fully realized, in 2021? Customer Experience and Commerce in 2021: Striking a Wait-and-See Balance.

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Six Things the Consumer of 2021 Really Wants

Retail TouchPoints

Culled from this agile, iterative survey data, here are six things we learned consumers want from retailers heading into 2021: 1. Retailers selling to the consumer of 2021 must pay careful consideration to their carrier strategy. More ecommerce, even post-pandemic (Advantage: all online retailers).

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Bridging the Online and Offline: How to Apply Product Thinking to Expanding Your eCommerce Business

Speaker: John Cutler, Product Evangelist and Coach at Amplitude

In a post-COVID world, online retailers are forced to reevaluate their position and address the challenge of adopting new customer experiences. October 7th, 2021 at 11:00 am PDT, 2:00 pm EDT, 7:00 pm GMT The reality is that with the new wave of digital considerations, navigating expansion can be a tricky subject.

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Top 2020 Retail Challenges and How To Future-Proof for 2021

Retail TouchPoints

However, a question mark still hangs over where they spent their money, as research showed that since the beginning of the pandemic, 49% of shoppers have been purchasing more online. And in the ecommerce world, that can only mean one thing: online retail giants such as Amazon continue to dominate the market.

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15 Best Tax Deductions for Ecommerce in 2021

ecomdash

What write-offs can ecommerce brands and online retailers use for their taxes in 2021? The post 15 Best Tax Deductions for Ecommerce in 2021 appeared first on Ecomdash. This guide lists the 15 best tax deductions for ecommerce companies.

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