Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Even Amazon , the trendsetter in fast fulfillment, isn’t immune to higher labor costs.

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Shipping Costs Fulfillment Shipping Customer Loyalty 265

Retail TouchPoints

JULY 22, 2022

At the end of 2021, the editors of Retail TouchPoints took a stab at predicting what would happen in ecommerce in 2022. 2022 certainly isn’t turning out how anyone thought it would. 2022 certainly isn’t turning out how anyone thought it would. Not to toot our own horn, but we hit the nail on the head with this one.

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Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

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Shipping Costs Payment Services Merchant Services Payments 263

Retail TouchPoints

OCTOBER 31, 2022

Ross Stores has opened 28 Ross Dress for Less and 12 dd’s DISCOUNTS locations across 21 states during September and October, meeting its forecasted growth of opening nearly 100 stores during FY 2022, which ends Jan. billion in Q1 2022, which prompted the retailer to revise its forecast for the remainder of the year. billion to $4.6

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Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

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Retail TouchPoints

FEBRUARY 21, 2022

Virtually every aspect of the enterprise, from product development and analytics to operations and marketing, will need to evolve in parallel with the modern market; retailers need to rethink their cross-functional operations to thrive as they progress into the future. Expediting delivery with last-mile capabilities.

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Consumer Merchant Services Apparel Supplies 284

Retail TouchPoints

MARCH 9, 2022

With the potential for new COVID variants, record levels of inflation and evolving consumer preferences, 2022 retail design will change more in the next year than it has in the past decade. Brands will continue to need the physical presence as a direct, in-person connection to customers and to remain in the foreground of their market.

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Retail TouchPoints

APRIL 18, 2024

It’s already happening, as AI-powered marketing systems digest vast amounts of data on each individual shopper, develop a unique strategy to grow value and engagement, and generate true 1:1 promotions and pricing to achieve each strategy — all in an automated process that takes minutes for millions of shoppers at scale. That sounds good.

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Technology Retail White Paper Fulfillment 270

Retail TouchPoints

JULY 19, 2023

Using its 1,700+ stores to support fast fulfillment, Lowe’s has expanded same-day delivery services across the U.S. The retailer began piloting same-day delivery with OneRail in select markets in 2022. The retailer began piloting same-day delivery with OneRail in select markets in 2022. in partnership with OneRail.

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Fulfillment Omnichannel Mobile Customer 218

Retail TouchPoints

MARCH 24, 2022

With 2022 in contention to be the year things “finally, actually” return to “normal” (if we even remember what that looked like!), Pitney Bowes Global Ecommerce offers ecommerce fulfillment, parcel delivery, returns management and cross-border logistics and technology.

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eCommerce Shipping Costs Gifts Merchant Services 312

Retail TouchPoints

APRIL 5, 2024

s Mosaic District in April 2023 following a December 2022 pilot in Miami. This is just the latest effort by Uber Eats to expand autonomous deliveries. The company began offering robotic sidewalk food deliveries in Fairfax, Va.’s Worth Metroplex in January 2024 , and Uber Eats competitor DoorDash debuted drone deliveries in Christiansburg, Va.

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Retail TouchPoints

MARCH 14, 2024

The retailer already has opened similar pro-focused hubs across the country and expects to have 17 top pro markets equipped with new capabilities by the end of this year. Over the last several years, we have been investing to deliver a faster, more convenient, differentiated experience for our pros.

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Retail TouchPoints

NOVEMBER 9, 2021

The retailer already has phased in the $15 per hour minimum wage across several markets and plans to hit this target nationally for both new and current associates by May 2022.

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Books Omnichannel Retail Customer 295

Groove

DECEMBER 5, 2022

Groove Commerce initially partnered with Caragh Nursery to migrate them to HubSpot Service Hub & Marketing Hub. Wanting to take their marketing efforts to the next level using HubSpot, our team knew it was time for Caragh Nursery to add email marketing to their toolbox. The Challenge. Who is Caragh Nursery? Our Solution.

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Marketing Accessories Management Customer 370

Ecommerce Platforms

APRIL 11, 2022

Everything is bigger in Texas, so it makes sense that ecommerce warehousing, distribution, and fulfillment have become commonplace in the Lone Star state. Not only is there an incredible amount of space for fulfillment companies to set up warehouses in Texas, but the state has its benefits when it comes to taxes and real estate costs.

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Fulfillment Shipping Costs Merchant Services Shopify 104

Retail TouchPoints

MAY 13, 2022

Instacart has moved closer to a planned IPO after confidentially submitting a draft registration statement with the SEC on May 11, 2022, although specific details were not revealed. Instacart, in a statement to CNN Business , said that the reduction was due to new market conditions. “[We

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Retail TouchPoints

JUNE 16, 2022

The company will end operations in New York City and Boston after June 19, 2022 and lay off approximately 50 of its 950 global office staff members. fulfillment centers. The company has approximately nine fulfillment centers servicing its two U.S. markets and about 200 worldwide.

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Retail TouchPoints

JULY 5, 2022

As consumers have turned to more sources to shop, retailers have diversified their commerce and marketing strategies. In fact, Retail TouchPoints has seen the number of channels used to conduct business grow year after year in its annual Omnichannel and Fulfillment Benchmark Survey.

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ChannelAdvisor

JUNE 10, 2022

Prime Day 2022 is on its way and promises to be even bigger than last year’s event , which boasted success metrics such as: $11.2 Ensuring a successful Prime Day 2022 means preparing everything from enticing promotions to reliable fulfillment. Prepare for the big day by focusing on three key areas: Marketing. Fulfillment.

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Shipping Costs Fulfillment Events Electronics 95

lateshipment

OCTOBER 31, 2022

The holiday season is always a golden time for eCommerce store owners – online holiday spending broke records in 2021 and is poised to go even higher in 2022. We’ll cover the tactics your small eCommerce businesses can implement to dominate the 2022 holiday season, ensuring your customers are eager to do business with you. .

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Shipping Costs Fulfillment eCommerce Shipping 130

Retail TouchPoints

APRIL 21, 2023

The demand for robotics and automation across retail logistics is pushed further by the ever-growing global fashion and ecommerce market value. As the data states, by the end of September 2022, the largest increases in job openings were in transportation, warehousing, and utilities (+111,000). The latest labor data from the U.S. ,

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Marketing Fashion Order Fulfillment Shipping Costs 263

Ecommerce Platforms

MARCH 3, 2022

Whether your company is in Canada or you'd like to ship to Canadian customers, it's important to find a Canada-focused fulfillment service that provides fast shipping, high-quality storage environments, and affordable rates. The goal of this article is to identify fulfillment services with a solid presence inside Canada. Advantages.

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Shipping Costs Merchant Services Fulfillment Shipping 104

ROI Revolution

JANUARY 12, 2022

Published January 12, 2022. What digital strategies should retail marketing professionals implement in 2022 for scalable success? In this article, we’ll dive into some unique problem-solving opportunities as well as industry predictions for 2022 to help you dive into the new year with confidence. Supply Chain Strain.

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Shipping Costs Marketing eCommerce Social Media 78

Retail TouchPoints

MAY 18, 2023

SHEIN generated $23 billion in revenue and net profits of $800 million in 2022, people close to the company told WSJ. In 2022, SHEIN opened three new distribution centers, in Poland, Italy and the United Arab Emirates, bringing the total number of SHEIN “nearshoring bases” in EMEA to eight.

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Events Marketing Apparel Fashion 247

Retail TouchPoints

NOVEMBER 29, 2022

stores, to distribution center-based fulfillment of large items like riding mowers, grills and furniture. The retailer’s legacy distribution model had stores operating as nodes in the fulfillment process. Lowe’s kicked off the transition to the market delivery model in 2021 in its Florida and Ohio Valley regions.

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Supplies Fulfillment Omnichannel Customer Experience 273

Retail TouchPoints

JULY 6, 2023

Yoga, running and training apparel and accessories will be sold in 12 countries via the Zalando Partner Program, with orders fulfilled by Zalando Shipment Solutions. Last month , Lululemon announced an international expansion strategy that included plans to open 50 net new stores this year, 30 to 35 of which will be international locations.

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Fashion Order Fulfillment Accessories Apparel 264

ChannelAdvisor

DECEMBER 22, 2021

But, as 2021 winds down, it’s time to think about the bigger picture and look at what we’ve seen and learned in e-commerce as we head into 2022. The marketplace has invested billions of dollars in fulfillment capacity from more warehouses to transportation. Trends for 2022. Focus on fulfillment. Lessons Learned.

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eCommerce Shipping Costs Fulfillment Supplies 98

Ecommerce Guru

JUNE 14, 2022

By taking the help of new and advanced technologies, all ecommerce businesses have a much easier time adapting their digital marketing statistics to these changes. If you know which ecommerce marketing trends are best for your business, then you have a bright chance of fulfilling the changing needs of your customers.

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eCommerce Marketing eCommerce Marketing Fulfillment 52

Retail TouchPoints

DECEMBER 16, 2022

Not too long ago, Wish was the top shopping app in the world , but eventually the very thing that helped it grow so large so quickly — shockingly cheap products — was also what caused it to lose favor with shoppers: when those products sometimes turned out to be cheaply made or deceptively marketed and took weeks to arrive.

Shipping Costs 305

Shipping Costs Shipping Fashion Fulfillment 305

ChannelAdvisor

DECEMBER 22, 2021

But, as 2021 winds down, it’s time to think about the bigger picture and look at what we’ve seen and learned in e-commerce as we head into 2022. The marketplace has invested billions of dollars in fulfillment capacity from more warehouses to transportation. Trends for 2022. Focus on fulfillment. Lessons Learned.

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eCommerce Shipping Costs Fulfillment Supplies 94

Retail TouchPoints

MAY 16, 2022

Target was a model of agility during the pandemic, quickly expanding BOPIS and curbside pickup operations, and leveraging its store network for online fulfillment. Gomez reported that the retailer will have quadrupled the number of Black-owned brands it sells by the end of 2022.

Food and Beverages 250

Food and Beverages Omnichannel Fulfillment Retail 250

Retail TouchPoints

MARCH 28, 2024

stores and distribution centers, comprehensive product offering, and extensive pro brands, provides the residential pro customer with more fulfillment and service options than ever before.” ” The Home Depot has been hyper-focused on the pro market as a growth lever for several years now. .

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Fulfillment Presentation Operations Customer 245

ROI Revolution

DECEMBER 1, 2022

Cyber Week 2022 was a record-breaking shopping event despite rising inflation rates, higher costs to advertise, and continued supply chain strain. In this article, get a clear picture of Cyber Week 2022 results with stats, trends, and data, plus insight into how current ecommerce concerns impacted the busiest shopping period of the year.

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Shipping Costs Electronics Toys Mobile 78

Retail TouchPoints

MARCH 21, 2023

Amazon’s average cut of each sale surpassed 50% in 2022, according to a study by Marketplace Pulse , which also found that sellers have been paying Amazon more per transaction every year for the past six years. More than half ( 52% ) of sellers said they plan expand to additional platforms in 2023, up from 30% in 2022.

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eCommerce Fulfillment Shopify Omnichannel 286

Retail TouchPoints

DECEMBER 29, 2021

Thanks to the latest technological developments, the warehouse-first marketing approach has been losing steam, and online purchases are taking the lead. Virtual reality functions and applications are emerging as innovative solutions to fulfill customers’ demands, playing a crucial role when facing the industry’s most pressing challenges.

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Hobbies Outdoor Technology Arts 277

365 Retail

JANUARY 6, 2022

Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built retail environment in the year to come. In 2022, we will see physical retail environments simplify in-person transactions. Tempur-Pedic (New York City).

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Retail Fulfillment Technology Operations 90

Retail TouchPoints

MARCH 23, 2022

Petco Health and Wellness Company unveiled a long-term financial framework outlining how the business will grow within the $119 billion pet goods industry for its 2022 Investor Day, held March 23. The pet retailer also reaffirmed its 2022 fiscal year guidance of net revenue ranging from $6.15 billion to $6.25

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