Retail TouchPoints

AUGUST 1, 2023

The underwater VIP space, which can only be unlocked with an email login or Lacoste NFT, features an exclusive co-created UNDW3 collection developed in collaboration with UNDW3 community members back in March 2023.

Outdoor 206

Outdoor Accessories Customer Loyalty Clothing 206

Retail TouchPoints

APRIL 14, 2023

The deal marks the first joint acquisition made by WHP Global and Express since finalizing their strategic partnership earlier in 2023. 28, 2023, fell 14% to $514.3 This is a compelling addition to our brand portfolio, and I expect the transaction will be accretive to operating income and free cash flow positive in fiscal 2023.”

Omnichannel 208

Omnichannel Customer Loyalty Operations Definition 208

Forrester eCommerce

OCTOBER 25, 2022

However, there will be bright spots for these emerging technologies. In the face of economic slowdown, Forrester predicts a winter season for metaverse and NFTs that will chill the market. Learn more.

Marketing 195

Marketing Technology Customer Loyalty B2C 195

UpSellIt

AUGUST 23, 2023

Personalization has become a key element for ecommerce brands to stand out and create meaningful connections with their customers. With ever-evolving technologies and shifting consumer behaviors, it’s crucial to implement effective targeting tactics to maximize your sales potential. What is Ecommerce Personalization?

eCommerce 126

eCommerce Recommendation Omnichannel Customer Data 126

Retail TouchPoints

APRIL 25, 2024

However, there is a growing need for technological advancement in this market, particularly in terms of improved targeting and data strategy. The unique advantage of retail media, which includes access to customer transaction data, provides advertisers with reliable data, closed-loop measurement and proven performance for their ad spend.

Retail 189

Retail Customer Loyalty Technology Marketing 189

365 Retail

MAY 5, 2023

In-depth research of 351 UK based pure-play and omnichannel retailers with a turnover of £1m+, conducted on behalf of Scurri, reveals the increasing importance of post-purchase experience in 2023.

Customer Loyalty 52

Customer Loyalty Customer Retail Omnichannel 52

365 Retail

OCTOBER 25, 2022

The good news is that Halloween retail expenditure continued to grow in 2021 to £607 million, is forecast to increase to £687 million this year , and is set to rise to a whopping £777m by 2023! Now the third biggest UK retail event in the calendar, Halloween presents a huge opportunity for brands to grow customer loyalty and boost sales.

Customer Loyalty 52

Customer Loyalty Shipping Costs Customer Shipping 52

Retail TouchPoints

FEBRUARY 27, 2024

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.

Payment Services 229

Payment Services Retail POS Operations 229

RetailMinded

DECEMBER 21, 2022

As we look ahead into 2023, there are many opportunities, challenges and experiences to anticipate in the New Year. Keeping these key points in mind, let’s look into 2023 with some predictions of what we can expect. Factoring in omni-channel to the best practices of agility and customer care should not be overlooked, either.

Retail 52

Retail Merchant Services Marketing Supplies 52

365 Retail

MARCH 8, 2023

Roland Palmer, General Manager, UK, Benelux & Nordics, Alibaba Group Looking to 2023, here are the top five emerging e-commerce trends that are likely to gain traction. Market research firm Forrester predicts a fifth of B2C brands in China will use digital idols to improve consumers’ shopping experiences in 2023.

eCommerce 73

eCommerce Outdoor eCommerce Marketing Hobbies 73

Dynamic Action

JUNE 27, 2023

How is The Customer Experience Evolving in 2023? Customer Loyalty is More Important than Ever As inflation and rising living costs continue to increase, customer loyalties are being tested as purchases become more considered and restricted to essentials. McKinsey & Co. Interested in learning more?

Consumer 62

Consumer Customer Retail Customer Loyalty 62

Retail TouchPoints

JUNE 8, 2023

Nearly half ( 49% ) of global CEOs in a 2022 PwC survey said that technology disruptors like AI, the metaverse and blockchain will impact profitability over the next 10 years. The D2 Summit: Retail Edition is a co-located conference at the Retail Innovation Conference & Expo , which is taking place June 13-15, 2023 in Chicago.

Technology 226

Technology Customer Loyalty Omnichannel Consumer 226

365 Retail

MARCH 3, 2023

In January 2023 grocery price inflation hit a record high of 16.7% Worried customers have already made adjustments to shopping patterns as shop sales fell by record numbers both in December and across the whole of last year as consumers cut spending. appeared first on 365 RETAIL | Retail Technology News.

Customer Loyalty 59

Customer Loyalty Customer Marketing Presentation 59

Retail TouchPoints

FEBRUARY 26, 2024

A September 2023 study that Acquia conducted with an independent research firm found that just 56% of customers trust that brands will handle their personal data appropriately, and only 17% think that their personal data is “very secure” in the hands of companies. This happens in an environment where consumer trust is already fragile.

Improvements 285

Improvements Payment Services Consumer Banking 285

365 Retail

APRIL 25, 2023

The human touch delivered by store staff is playing an increasingly important role in crafting customer experience in-store for shoppers, according to new research from the Retail Technology Show , retail’s golden ticket event taking place on 26 & 27 April 2023 at London’s Olympia.

Technology 52

Technology Retail Events Customer Experience 52

Retail TouchPoints

AUGUST 24, 2023

As retailers gear up for the 2023 holiday shopping season, predicted to be another big year, expect generative AI to influence consumer shopping and buying decisions. Preserving customer trust and privacy should be top-of-mind for retailers looking to make generative AI a bigger part of their holiday shopping strategy.

Toys 213

Toys B2C Social Media Accessories 213

MagentoBrain

MAY 25, 2023

Chatbot builder software has become increasingly popular in recent years as businesses seek to automate customer interactions and improve customer experience. In 2023, there are several chatbot builder software options available, each with its own unique features and capabilities. It is built with Node.js

Multi-channel 72

Multi-channel Payment Services eCommerce Social Media 72

Retail TouchPoints

SEPTEMBER 14, 2023

But just because we’re not yet stepping into transporters to beam us where we want to go doesn’t mean technology has no role to play in cutting fulfillment costs. Walmart added its second in-store fulfillment center in May 2023 at a store in its home town of Bentonville, Ark.

Shipping Costs 232

Shipping Costs Fulfillment Shipping Customer Loyalty 232

Retail TouchPoints

SEPTEMBER 7, 2023

Retailers are tackling pressing issues, from wavering customer loyalty to finding the next channel or platform they need to sell on. To juggle long- and short-term priorities, executives must address key questions, including: How can we prepare for shifts in customer behaviors? You can also incorporate automation within PLM.

Supplies 204

Supplies Arts Customer Loyalty Fulfillment 204

Smile.io

MARCH 8, 2024

billion in 2023. Each one of those users is a potential customer.    Another important factor is technology. Tech has developed in nearly every area, from call center systems technology to more sophisticated mobile devices.   Advertising revenue from TikTok was expected to rise by 55% in 2023.

Social Media 71

Social Media Customer Loyalty Customer Retention eCommerce 71

365 Retail

JUNE 6, 2023

ZigZag Global , a leading retail returns technology company and winner of the Customer Experience award at Deliver 2022 , will be unveiling its latest technology at this year’s event. Paid returns represented 35% of all ZigZag returns made in January 2023 compared to 26% the year before, and will continue to grow.

Gifts 52

Gifts Customer Experience Technology Customer Loyalty 52

Korona

JANUARY 30, 2023

Customer preferences shift, technologies advance, and shopping patterns evolve. Read on for more details regarding these noteworthy retail trends for 2023. Generating word of mouth marketing and establishing repeat customers have been goals of retailers for decades. But following up with texts and emails is a must.

Small Business Retail 59

Small Business Retail Payment Services Shipping Costs Retail 59

Retail TouchPoints

MARCH 31, 2023

The key advantage is that it offers a wide range of automated capabilities such as digital card usage, points conversion, retail vouchers, loyalty programs and buy now, pay later features. Loyalty Programs Loyalty programs are a big attraction, especially if they are tiered and multi-faceted. It’s reckoned that nearly 4.5

Financial Services 228

Financial Services Payment Services Payments Small Business Retail 228

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. Square POS is one of the better-known tools for companies in need of POS technology. Ease of use. Try Square POS. Square POS Review.

POS 104

POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. Square POS is one of the better-known tools for companies in need of POS technology. Ease of use. Try Square POS. Square POS Review.

POS 104

POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

MARCH 14, 2023

For all industries, EverCommerce focuses on a selection of specific software solutions, like: Marketing technology: Integrate digital and offline marketing efforts to generate high-quality leads, increase repeat sales, provide more polished brand experiences, and increase your marketing return on investment.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

RetailMinded

NOVEMBER 8, 2022

But new technology could change the state of play. Emerging “computer vision” solutions use artificial intelligence that wasn’t possible in 1986, or even 2006, to identify products without requiring customers to scan barcodes. Amazon uses this Just Walk Out technology in its Amazon Go stores. star rating on Google Play and 2.8

Payment Services 97

Payment Services Customer Loyalty Download Technology 97

ecomdash

AUGUST 9, 2018

Blockchain technology is becoming the driving force for global financial transactions. With worldwide ecommerce revenue set to hit the $135 billion mark by 2023 , the adoption of blockchain technology isn’t just a passing idea anymore. But, how is blockchain technology shaping ecommerce? What is Blockchain Technology?

Payment Services 76

Payment Services Technology eCommerce Cryptocurrencies 76

365 Retail

AUGUST 7, 2023

That’s according to new research from Optimizely , the leading digital experience platform (DXP) provider, which reveals that while personalisation holds great potential for enhancing customer loyalty, the reliance on assumptions and outdated technology remain major obstacles.

Consumer 52

Consumer Customer Loyalty Technology Marketing 52

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 76

Customer Loyalty Customer Jewelry Social Media 76

Retail TouchPoints

JANUARY 3, 2024

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. In the rapidly expanding ecommerce market, projected to reach $3 billion in 2023, a significant 20% to 30% of online purchases end up being returned.

Retail 245

Retail Shipping Costs Improvements Customer Experience 245

Sailthru

JUNE 23, 2023

Millennials have come of age in a time of unprecedented technological growth and economic unrest. Millennial Consumer Trends Index 2023 explores some of the major shifts that are in play. Personalized communication is a must, and their affinity for technology helps shape how they shop. Millennials love loyalty programs.

Marketing 78

Marketing Social Media Customer Loyalty Banking 78

Retail TouchPoints

AUGUST 18, 2023

A panel at the June 2023 Retail Innovation Conference & Expo provided answers and insights in the session titled Gen Z and Gen Alpha: Creating Impactful Brands for the Next Wave of Consumers. For these retailers, SMS text is important for communication and push notifications, but it’s just one of many customer service technologies.

Mobile 209

Mobile PayPal Consumer Customer Loyalty 209

Retail TouchPoints

OCTOBER 4, 2023

Personalization is More Important Than Ever Solution: Leverage Data to Know Your Consumer Offering consumers this level of personalized connection and support is enabled (and perhaps in some ways even being driven) by technological advancements that have made it possible to understand and engage with consumers one-to-one, at scale.

Retail 222

Retail Consumer Shopping Carts Technology 222

365 Retail

NOVEMBER 23, 2021

Original research of over 60 senior UK marketing and eCommerce professionals in Wunderkind’s ‘ Countdown to 2023 ’ report indicates that two-thirds (65%) are nervous or concerned about platforms moving away from third-party cookies (3PCs).

Marketing 98

Marketing Customer Customer Loyalty Channel 98

365 Retail

MAY 17, 2022

Knowledge tops consumers’ expectations when it comes to store associates adding value to in-store shopping experiences, the latest research from Retail Technology Show , the new flagship event for retail, reveals.

Retail 52

Retail Technology Events Customer Experience 52

Retail TouchPoints

JULY 5, 2022

Combine this with supply chain challenges and rising consumer expectations, and there is a very real risk of losing customers if the right shelves aren’t stocked at the right time. Brands all over the country rely on demand forecasting to maintain customer loyalty, but it’s time to reconsider the standard way to approach data.

Shipping Costs 223

Shipping Costs Supplies Customer Loyalty Consumer 223