Retail TouchPoints

APRIL 17, 2024

Within the world of B2B and B2C commerce, where understanding consumer behavior is key, this change has spurred a quest for innovative solutions. By identifying that people are searching for low-calorie wines or high-end tequilas, companies have the ability to enhance customer data platforms for more targeted marketing.

Social Media 309

Social Media B2C B2B Customer Data 309

365 Retail

JANUARY 4, 2024

Whether you’re a small boutique or a large chain, these insights will help you stay competitive and connect better with your customers. Top 5 Strategies for 2024 #1 Focus More on Your Target Audience Understanding and focusing on your target audience is crucial in 2024.

Payment Services 52

Payment Services Retail Supplies Mobile Payments 52

Retail TouchPoints

JANUARY 5, 2024

As part of its Privacy Sandbox initiative, Google plans to phase cookies out for all Chrome users during the second half of 2024. Google’s move, along with increased privacy regulations (particularly in the EU), have put a premium on zero- and first-party data.

Recommendation 306

Recommendation Consumer Information Customer 306

Retail TouchPoints

JANUARY 16, 2024

Li was a panelist at the NRF 2024 session, Digital Strategies to Decode Gen Z. Customer Engagement at McDonald’s , also noted the seeming contradictions that define Gen Z. Loyalty programs have long been a key tool for retailers to gather customer data, and that hasn’t changed. Another panelist, Caleb Pearson, VP of U.S.

Customer Data 288

Customer Data Customer Experience Fashion Customer 288

Retail TouchPoints

JANUARY 2, 2024

Since the pandemic, seven in 10 consumers have used mobile devices and apps for shopping, and it’s not just millennials and Gen Z; Gen X and baby boomers are 68% and 56% more likely, respectively, to use their mobile device to make purchases than they were a few years ago. of ecommerce sales in 2024.

Improvements 274

Improvements Retail Mobile Customer Experience 274

Retalon

FEBRUARY 14, 2024

They offer a competitive advantage by delving into consumer behavior and operational insights. The push for personalization is evident as 80% of consumers show a preference for purchasing from retailers that offer personalized experiences Accenture. This kind of personalization can increase customer loyalty significantly.

Retail 41

Retail Operations Management Improvements 41

365 Retail

APRIL 20, 2024

Join them at the Retail Technology Show at London’s Olympia on April 24 & 25, 2024, where they will demonstrate pioneering solutions designed to transform customer engagement. This can be challenging in the case of in-store customers who might not be opted in to email newsletters or other communications.

Technology 59

Technology Retail Customer Retention Customer Data 59

Retail TouchPoints

APRIL 4, 2024

Retail media experienced massive growth in 2023 and shows no sign of slowing in 2024. The final guidelines were released in February 2024, but this is just the beginning. So there are a lot of different ways you can measure in stores while maintaining consumer privacy.” “My The culprit? Heat mapping can also be really useful.

Retail 278

Retail X-cart Banking Definition 278

Wiser

APRIL 11, 2024

The 2024 outlook underscores a strategic pivot toward crafting loyalty programs that not only incentivize but also personalize the shopping experience, drawing on trust and engagement as key drivers. The insights from Wiser underscore the industry’s movement toward a more sophisticated, data-driven approach to loyalty programs.

Retail 78

Retail Toys Consumer Presentation 78

Retail TouchPoints

FEBRUARY 1, 2024

Even though inflation has been easing in recent months, a majority ( 70% ) of retail CFOs say they plan to raise prices in 2024 — although 60% said the price hikes would be slight rather than significant, according to the 2024 Retail CFO Outlook Survey from consulting firm BDO.

Games 217

Games Retail Definition Management 217

Retalon

APRIL 26, 2024

A Milestone in Customer Data Security [TORONTO, March 24, 2024] — Retalon, an award-winning provider of predictive analytics and AI solutions for the retail industry, is proud to announce that it has successfully achieved SOC 2 Type II compliance.

Customer Data 41

Customer Data Supplies Operations Improvements 41

UpSellIt

AUGUST 23, 2023

Personalization has become a key element for ecommerce brands to stand out and create meaningful connections with their customers. With ever-evolving technologies and shifting consumer behaviors, it’s crucial to implement effective targeting tactics to maximize your sales potential. What is Ecommerce Personalization?

eCommerce 126

eCommerce Recommendation Omnichannel Customer Data 126

Retalon

FEBRUARY 15, 2024

Emerging trends in retail analytics for 2024, such as the increased use of generative AI, present both new opportunities and challenges for retailers. Predictive algorithms analyze patterns and trends within historical data to project what might happen next.

Retail 41

Retail Operations Information Customer Loyalty 41

Retail TouchPoints

AUGUST 30, 2023

Building a relationship beyond just transactions will prevent customers from purchasing based solely on discounts, which can ultimately hurt a retailer’s bottom line. Companies with loyal customers understand their customers’ needs and deliver personalized experiences. Tip 6: Allow customers to shop where they are.

Shipping Costs 259

Shipping Costs Improvements Live Chat Retail 259

Dynamic Action

APRIL 25, 2024

Understanding consumer behavior and preferences through data analysis is crucial for successful market entry and expansion. billion in 2024. One of the main challenges for international brands is capturing and translating consumer preferences into their assortment.

Marketing 62

Marketing Retail Apparel Technology 62

365 Retail

FEBRUARY 21, 2024

However, while discount-driven consumers are flocking to sign-up to access member-only offers, there remains shopper concern around the use of their data and the fairness of a dual-pricing system. Register for free to attend the industry’s flagship event which brings the magic of retail to life, here.

Technology 76

Technology Retail Events Magazine 76

Smile.io

APRIL 30, 2024

You can use email retargeting to reach potential customers at various stages of the buyer's journey, nurturing leads and encouraging them to take the desired action. You might refocus consumers' attention on the products they left behind and urge them to finish the transaction using discounts or other incentives like free shipping.

Customer 60

Customer Shopping Carts Shipping Costs Subscription 60

CPC Strategy

APRIL 25, 2024

Amazon How Amazon Marketing Cloud (AMC) Works [2024 Update] By Emily Sullivan Apr 25 2024 Amazon Advertising kicked off 2021 by announcing the beta release of Amazon Marketing Cloud , a measurement and analytics solution designed to help marketers measure performance across different media channels.

Marketing 78

Marketing Subscription Blog Events 78

ROI Revolution

JUNE 7, 2021

Marketing to consumers in a post-pandemic world. Sending the right communication to the right customers only became more important with the pandemic as brands and consumers alike struggled to adjust to a rapidly shifting marketplace. 65% express the need for more frequent communication with customers. million from 72.8

eCommerce 78

eCommerce Payments Mobile Mobile Payments 78

PERQ

OCTOBER 19, 2023

At the same time, use your website to collect valuable self-reported prospect data that can help you create powerful personalized nurture outreach to potential renters. Since your teams can’t be available 24/7, consider automating prospect communication across channels with the latest in machine-learning AI chat technology.

Multi-channel 36

Multi-channel Channel Marketing Social Media 36

365 Retail

OCTOBER 4, 2023

So companies not only satisfy regulatory requirements but also foster a higher level of trust with their consumers. Try Out Alternative Data Management Solutions: The below data management solutions are custom-fit for the changing landscape.

Retail 65

Retail Customer Data Channel Improvements 65

ESW

MAY 17, 2023

A growing number of business buyers are digitally native but experience a disconnect between the way they buy personal consumer goods and how they are forced to make business purchases. The rise of ecommerce has revolutionised the way people shop, from consumers to business buyers.

B2B 78

B2B Payment Services Consumer Electronics Payments 78

Retail TouchPoints

APRIL 23, 2021

billion by 2024. Searching for documents in the office drawer creates a lag in solving crucial issues like resolving customer complaints. Using workflow automation software, one can digitize invoices, forms, employee and customer data, inventory and more. Removing the Automation Stigma in Retail.

Retail 255

Retail Operations Customer Retention Order Fulfillment 255

ESW

AUGUST 10, 2020

Another study by Juniper Research estimates online merchants will lose more than $25 billion to fraud in 2024, up from $17 billion in 2020. This is despite improved security technology like secure customer authentication. The better you can resolve problems, the less likely customers will complain.

Payment Services 148

Payment Services Merchant Services eCommerce Shipping Costs 148

Smile.io

MARCH 20, 2024

Find out the top loyalty program features of 2024, how to select the best software, and how to implement a program designed for success.    All-in-One Solutions vs. Best-of-Breed Software: (2024) Discover the pros and cons between an all-in-one solution vs. a best-of-breed software for your ecommerce business in 2024.

Shipping Costs 77

Shipping Costs Shopify Customer Loyalty Merchant Services 77

Omnisend

JANUARY 23, 2024

According to a survey by Statista , the lack of a branded email signature is among the top 3 reasons why consumers don’t engage with a brand. Additional data shows that a professional signature is among the top 3 reasons consumers trust an email from a company. Image via Marq That’s not all.

Social Media 88

Social Media Mobile Marketing Other 88

GetElastic

SEPTEMBER 2, 2021

With the pandemic hitting in 2020, it is not clear if this prediction came true, but eMarketer published a study last year that predicts double digit YoY growth of B2B eCommerce through 2024. This is where eCommerce can be a major ally to the account manager and enable the low effort buying experience customers want. Time = Money.

B2B 141

B2B Management eCommerce B2C 141

iVend

MAY 18, 2021

The popularity of thrift stores is the result of several consumer trends converging: the need for affordability; the desire to engage with purpose-led businesses; a move away from mass production and the appeal of the unique; and a strong environmental awareness and desire to be more sustainable.

Multi-channel 52

Multi-channel Retail POS Payment Services 52

MagentoBrain

FEBRUARY 21, 2023

Applying AI to digital marketing can effectively help optimize the consumer experience, increase consumers' favorability for the brand, and directly affect the brand's revenue. From the rise of UI/UX, we can see that many trends have emerged with only one purpose: to improve customer experience.

Customer Experience 52

Customer Experience Customer Marketing Payment Services 52

Retail TouchPoints

DECEMBER 8, 2022

By the end of 2024, IWSR predicts that the NA spirit, wine and beer market will grow another 31%. But Bodkins noted that interest in NA products is growing globally, and Boisson’s highly curated digital platform makes it easier for consumers to browse and buy from more than 125 NA brand options. It’s a fiercely personal thing.”

Food and Beverages 278

Food and Beverages Fulfillment Shipping Costs eCommerce 278

365 Retail

OCTOBER 16, 2023

The way consumers shop during the holidays has undergone a significant transformation in recent years. This situation places added pressure on brands to distinguish themselves during what is, hopefully, the most profitable season of the year — and not the biggest missed opportunity due to shortcomings in their data strategy.

Customer Data 65

Customer Data Consumer Webinar Events 65

Retail TouchPoints

DECEMBER 28, 2021

And yet despite this recent huge growth in ecommerce, physical retail still maintains a firm foothold: Forrester predicts that the vast majority of retail — 72% — will still take place offline as far out as 2024. Consumers Want More Options but Less Friction. And although [curbside] is No.

eCommerce 278

eCommerce Omnichannel Fulfillment Order Fulfillment 278

Smile.io

FEBRUARY 2, 2024

  Judge.me , Gorgias , and Little Data emphasize the importance of reviews, personalization, and first-party data and offer ecommerce predictions for 2024. has built up the world's largest dataset of loyalty and retention data. ” - Little Data Ecommerce predictions for 2024 Judge.me

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

Fabric

APRIL 20, 2023

According to Statista, the value of the US home decor market will reach $202 billion by 2024. For retailers, this presents a unique opportunity to tap into a growing market and offer consumers a wide variety of options to spruce up their living spaces. per consumer unit. The home decor market is booming.

Shipping Costs 147

Shipping Costs Retail eCommerce Arts 147

iVend

APRIL 22, 2024

Global sales in 2024 are at $1.046 trillion US dollars, and forecast to grow by $130 billion to $1.176 trillion by 2028. Of all the consumer electronics, the favourite by a mile is the smartphone. of total revenue in 2024, showrooming is a growing threat. Today’s ‘must-have’ device is tomorrow’s ‘has been’.

POS 52

POS Electronics Consumer Electronics Mobile 52

FastSpring

NOVEMBER 9, 2023

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. Ensure that your website has robust security measures in place to protect customer data. Customized by you, hosted by FastSpring.

Payment Services 78

Payment Services Customer Payments Subscription 78

365 Retail

SEPTEMBER 30, 2022

in October, the highest since September 1980, while the economy will contract until early 2024 and living standards will drop by 5% over the next two years. The rise in energy prices, combined with reduced consumer spending means margins will be tight, particularly for brick-and-mortar brands. Inflation is expected to peak at 13.3%

Customer Retention 69

Customer Retention Retail B2C Customer Loyalty 69