Groove

DECEMBER 7, 2023

What Do I Need To Know About Etail West 2024? If you’re a retailer, technology partner, or systems implementer looking for a place to showcase your products and network, then mark your calendars! Etail West 2024 is the go-to event for staying on top of the constantly changing eCommerce world.

Events 195

Events Social Media Workshop Download 195

Retail TouchPoints

APRIL 25, 2024

Mall operator Simon revealed big plans to expand its Woodbury Common Premium Outlet center in Fall 2023, including the addition of 155,000 square feet of retail stores and restaurants, a 200 -key luxury hotel, a second parking facility and upgraded amenities. powered AI technology to assist shoppers during the 2023 holiday season.

Customer Experience 243

Customer Experience Fulfillment Omnichannel Events 243

Retail TouchPoints

MAY 12, 2023

Nearly 25% of construction workers are older than 55 — a growing trend that may see an industry short of over 340,000 workers by 2024. Field service companies shouldn’t discount technology to help address staffing shortages. Predictive analytics, the Internet of Things (IoT) and AI run new technologies like management software.

Customer Experience 336

Customer Experience Customer Travel Technology 336

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. Navigating this shifting terrain requires a tailored approach rather than a universal solution for future-proofing retail businesses.

Payment Services 99

Payment Services Retail Supplies Omnichannel 99

Retail TouchPoints

APRIL 30, 2024

The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years, all of which have sought to meet the same goal: improving the customer experience. consumers ages 15-69 anticipate going to a show in 2024, a jump from the 36% who attended one in 2023.

Retail 251

Retail Clothing Events Games 251

Retail TouchPoints

MARCH 6, 2023

Walmart Health plans to open 28 new locations in 2024, bringing the total number of sites to more than 75 and expanding its footprint into two new states — Missouri and Arizona. We’ve also integrated modern equipment and technology to enable our providers and patients alike to experience best-in-class healthcare technology.

Electronics 300

Electronics Omnichannel Technology Customer Experience 300

Retail TouchPoints

JANUARY 11, 2024

Tens of thousands of retail professionals from all over the world will fill New York City’s Javits Center for Retail’s Big Show from Jan. 13 to 16, 2024. Other retail execs sharing their secrets and success stories represent brands including Crocs, Claire’s, Sephora, Pacsun, The Vitamin Shoppe and L.L.Bean.

Workshop 244

Workshop Supplies POS Presentation 244

Retail TouchPoints

JANUARY 11, 2024

Generative AI has put the retail industry at yet another inflection point. 2023 was a period of experimentation for retailers, and many thoroughly assessed where this new technology could have the biggest impact. But for many retailers the question remains, “Where can this new technology best help my organization now?”

Retail 247

Retail eCommerce Technology Social Media 247

iVend

DECEMBER 11, 2023

For the world of retail technology, 2024 looks set to be an exciting year. As consumer demands continue to evolve, and competition is hotter than ever, retailers are embracing innovative solutions to stay ahead. All retail processes iVend helps retailers to stay ahead of retail technology trends.

Payment Services 59

Payment Services Technology Payments Retail 59

Retail TouchPoints

MAY 8, 2024

Today, it is hard to imagine any sector where AI has yet to be deployed in some capacity, including, increasingly, retail, which has turned to AI for everything from streamlining the supply chain to personalizing shopping experiences. The potential utility of biometric data to retailers is wide-ranging.

Payment Services 284

Payment Services Retail Outdoor Technology 284

TalkingRetail

JANUARY 2, 2024

The UK’s small retailers plan to invest in new technology in the year ahead as part of strategies to drive business growth and improve customer experience, according to the latest research from American Express.

Retail 94

Retail Customer Experience Technology Improvements 94

Retail TouchPoints

APRIL 22, 2024

Ingka Group , parent company of Ikea Retail , has set ambitious targets for boosting the AI literacy of its organization, including AI training for approximately 3,000 employees and 500 executives. Additionally, Ikea is developing various proprietary AI tools in-house or jointly with suppliers. Our vision is clear.

Games 259

Games Technology Presentation Retail 259

Retail TouchPoints

JANUARY 18, 2024

The rumor that every NRF speaker was contractually obligated to mention artificial intelligence (AI) at least once per presentation is definitely untrue, but you’d be forgiven for thinking that was the case because AI worked its way into almost every conversation and presentation at the 2024 NRF Big Show.

Merchant Services 287

Merchant Services Retail Definition Technology 287

Retail TouchPoints

JANUARY 3, 2024

The company has appointed Morrisons executive Matt Kelleher as its first Chief Digital Officer and plans to double the number of workshops it hosts this year in partnership with Girls in Data , an organization that encourages girls to consider careers in technology.

Workshop 246

Workshop Cryptography Presentation Technology 246

365 Retail

DECEMBER 15, 2023

Businesses are currently making plans to do better for their customers next year – with Forrester predicting that CX ratings will start to improve in 2024 for the first time in several years. Customer Experience expert and Goodays’ Strategist Raakesh Parmar shares his top three predictions.

Customer Experience 52

Customer Experience Customer Operations Events 52

365 Retail

MARCH 15, 2024

The Retail Technology Show has announced that Dr Nick Beighton, CEO of MATCHESFASHION and Chairman of Secret Sales, will join its headline speakers as part of its 2024 conference programme. Register for free to attend the industry’s flagship event which brings the magic of retail to life, here.

Technology 57

Technology Fashion eCommerce Retail 57

365 Retail

FEBRUARY 5, 2024

Nearly three quarters (74%) of consumers believe no matter how good AI becomes at improving customer experience (CX), there will always be a role for human interaction in retail, according to new research from the Retail Technology Show (RTS) , the industry’s leading event taking place on 24 & 25 April 2024 at London’s Olympia.

Technology 76

Technology Retail Fashion Events 76

Algopix

APRIL 14, 2024

As we step into 2024, it’s time to shine a spotlight on the 20 most influential eCommerce marketing leaders who are shaping the industry’s future. The 20 Most Influential eCommerce Marketing Leaders of 2024 1. LinkedIn 7. Her efforts have helped the brand maintain a dominant online presence and drive consumer loyalty.

eCommerce Marketing 114

eCommerce Marketing eCommerce Marketing Toys 114

Retail TouchPoints

MARCH 15, 2024

The retailer’s $11.2 3, 2024, was 9.8% 1, 2024 , including enhanced benefits for its 42.2 Additionally, the retailer has been innovating with the customer-facing technology in its stores, including piloting product sampling tech in October 2023 and new lash application technology in December 2023.

Operations 225

Operations Technology Customer Retail 225

Retail TouchPoints

JANUARY 23, 2024

Over five days and a growing portfolio of on- and off-site events, the National Retail Federation brought together more than 40,000 attendees and 1,000+ exhibitors in NYC. I’ve heard that we’re not seeing faster sales cycles, which means that [retailers] are eager to learn but not necessarily to make the changes that need to happen.”

ACH 251

ACH Multi-channel Technology Customer Retention 251

365 Retail

JANUARY 4, 2024

Staying ahead of the curve is essential if you want to succeed in retail. In this article, we’ll explore five key strategies that retailers should focus on to keep their businesses thriving. Top 5 Strategies for 2024 #1 Focus More on Your Target Audience Understanding and focusing on your target audience is crucial in 2024.

Payment Services 52

Payment Services Retail Supplies Mobile Payments 52

Retail TouchPoints

APRIL 5, 2024

LEGO House, in the company’s headquarters city of Billund, Denmark, already carries the KultureCity Sensory Inclusive certification, and the company plans to expand it to stores in more countries later in 2024. The retailer announced it would use its Inclusive Spaces Framework in all newly opened and renovated stores in February 2024.

Channel 264

Channel Technology Retail Other 264

SheerID

JANUARY 10, 2024

Retailers looking to adapt to evolving customer needs should consider incorporating MACH technologies into their strategy.

Customer Experience 88

Customer Experience Customer Retail Technology 88

365 Retail

DECEMBER 13, 2023

This year, AI has transformed the future of customer experience and is quickly becoming a key driver of growth and productivity across industries. The retail industry is no exception to this trend. To succeed in this new AI world, every retailer needs to be focused on leveraging their proprietary data safely and securely.

Retail 62

Retail Gifts Shipping Costs Customer Loyalty 62

365 Retail

MAY 14, 2024

A combination of bricks and mortar expansion, e-commerce improvements and greater investment in marketing are key priorities this year for UK retailers in efforts to boost sales, according to new research from American Express. Looking at large retailers* specifically, over half (53%) plan to open a new premises this year.

eCommerce 106

eCommerce Customer Retail Department Stores 106

Retail TouchPoints

JUNE 4, 2021

Voice recognition technology has moved beyond the realm of checking the weather and playing music. Pandemic-fueled digital commerce is rapidly increasing the use of voice recognition technology. Consumer preference for contactless retail experiences is expected to remain the norm post-pandemic. This year, there will be 4.2

Payment Services 164

Payment Services Payments Small Business Retail Technology 164

Retail TouchPoints

APRIL 24, 2024

Foot Locker has unveiled its new store format, which includes a communal sneaker try-on area to facilitate “sneaker culture” conversations and technology that provides store associates with omnichannel inventory availability data. The retailer plans to use learnings from this store, located in the Willowbrook Mall in Wayne, N.J.,

Omnichannel 254

Omnichannel Accessories Presentation Consumer 254

Retail TouchPoints

MARCH 20, 2024

As part of a trial program, customers can trade in their used Dr. Martens boots, shoes and bags at Abbot Kinney stores in Los Angeles and Portland, Ore., Technology to support the resale program is provided by Archive. receiving a voucher for $20 off the price of a new item. According to ThredUp , the U.S.

Technology 240

Technology Customer Marketing Retail 240

Retail TouchPoints

MARCH 12, 2024

In 2024 and beyond, we will see mood enter the limelight, with retailers catering to people’s day-to-day vibes and emotions. The most successful brands will connect emotionally to their customer base – and give them space and permission to experience a whole spectrum of feelings.

Consumer 240

Consumer Beauty and Health Retail Fashion 240

Retail TouchPoints

JANUARY 12, 2024

Sam’s Club is piloting technology designed to address one of the retailer’s biggest customer pain points: waiting in line at the store exit for an associate to check their receipts against the items in their cart. Additionally, AI operating in the background is designed to continually speed up the process.

Payment Services 255

Payment Services Mobile Payments Technology Mobile 255

Retail TouchPoints

DECEMBER 6, 2023

At-home gym brand Tonal is launching a trade-in deal targeting Lululemon customers stuck with Mirror technology that’s no longer being supported by the retailer. Tonal has been moving into traditional retail; Best Buy recently began offering its products to online shoppers. Beginning Dec.

Technology 279

Technology Consumer Customer Retail 279

Pivotree Blog

MAY 2, 2024

Join Pivotree at AutoCare Connect Week and B2B Online 2024 in Chicago to learn AI-assisted ways to transform data into revenue, productivity gains, and competitive advantage TORONTO, May 2, 2024 – Pivotree Inc.

Presentation 52

Presentation B2B Automotive Events 52

Retail TouchPoints

DECEMBER 18, 2023

American Freight , the budget-friendly furniture, mattress and appliance retailer, has unveiled a revamped store design and experience in two Denver-area stores. The retailer upgraded its Centennial, Colo. store and applied its format and design to its new Westminster location.

Technology 264

Technology Improvements Customer Retail 264

365 Retail

MARCH 26, 2024

Nearly half (45%) of UK consumers have been using savings accumulated during Covid-19 lockdowns to offset the cost-of-living crisis, according to new research from the Retail Technology Show (RTS), the industry’s leading event taking place on 24 & 25 April 2024 at London’s Olympia.

Consumer 104

Consumer Technology Events Banking 104

Retail TouchPoints

OCTOBER 10, 2023

Despite global economic concerns, consumer spending has remained robust throughout 2023, and retailers are looking forward to a blockbuster Q4 full of holiday spending. eMarketer expects retail mobile commerce sales to account for 43.4% of total retail ecommerce sales in 2023. For retailers, however, mobile is messy.

Mobile 247

Mobile Retail Social Media Payment Services 247

Fabric

MARCH 28, 2023

For example, building a third-party (3P) marketplace that allows third-party sellers to sell an “ endless aisle ” of products is commonly viewed as a profitable way for online retailers to “capture the long tail”. But what’s even more troubling are the calls for retailers to push through conservatism because “more sellers equals more GMV”.

Customer Experience 130

Customer Experience Customer eCommerce eCommerce Platforms 130

RetailMinded

JANUARY 3, 2024

Engaging in a retail business can be quite a merry-go-round affair. At the same time, you need to greet and meet every customer’s need and answer the lifestyle wants of your market as a whole. At the same time, you need to greet and meet every customer’s need and answer the lifestyle wants of your market as a whole.

Retail 52

Retail Social Media Customer Experience Games 52