Retail TouchPoints

FEBRUARY 7, 2023

Higher-income consumers are less impacted by inflation and, while aware of higher food, home and transportation costs, still have the funds to drive luxury sales and luxury growth,” said Marie Driscoll, Managing Director, Luxury and Retail at Coresight Research in an interview with Retail TouchPoints.

Payments 280

Payments Omnichannel Payment Services Consumer 280

ROI Revolution

MAY 20, 2021

Brick-and-mortar stores shut down, and customers flocked online to get the items they needed. For consumer packaged goods (CPG) brands, in particular, this change in the way consumers shop necessitated a different approach: omnichannel. Director, GM of Omnichannel at BigCommerce. and make changes accordingly.”.

Omnichannel 109

Omnichannel Payment Services Social Media BigCommerce 109

Retail TouchPoints

DECEMBER 7, 2021

Direct-to-consumer (DTC) brands have a unique advantage in that they own the entire customer experience — and perhaps most important, all the data that is generated along with it. You can consume a video on social media, or ask your favorite influencer a question live, and be able to press a button to buy it instantly.”

Consumer 206

Consumer Channel eCommerce Customer Experience 206

Retail TouchPoints

APRIL 24, 2024

A full run of sizes is sprinkled throughout the store, so consumers can grab and step into their sizes without having to wait for an associate. Customers also can easily order shoes in-store and have them delivered to their homes so they don’t have to lug their purchases around the city.

Fashion 149

Fashion Technology Retail Customer 149

Retail TouchPoints

JULY 12, 2022

Walmart is also on that list, but it stands out because Walmart has the ability to introduce the power of AR to more consumers than almost any other retailer given its massive global reach. Every week approximately 220 million customers visit Walmart-owned banners across 24 countries and websites.

Apparel 361

Apparel eCommerce Toys Omnichannel 361

Retail TouchPoints

NOVEMBER 11, 2021

Curious about how consumer attitudes and behaviors are evolving? What consumers really want from brands and retailers. EY (Ernst & Young) has been tracking changing consumer sentiments since the onset of COVID-19 and will soon launch its 8 th Future Consumer Index. 17 from 12 to 12:30 p.m. Join the discussion on Nov.

Merchant Services 293

Merchant Services Cryptocurrencies Payments Payment Services 293

Retail TouchPoints

SEPTEMBER 29, 2022

With this, brands have leveraged AR to give consumers a new way to connect with content, a new lens by which to see the world and ultimately, a new form of commerce.”. New research from Snap and Ipsos predicts that by 2025, nearly 75% of the global population and almost all people who use social/communication apps will be frequent AR users.

Social Media 233

Social Media Consumer Events Technology 233

Retail TouchPoints

JULY 22, 2021

When the economy is growing, consumers flock to stores. On the other hand, when a recession is imminent, consumers and their wallets generally stay put and are more conservative. This situation has forced retailers worldwide to adapt to a slew of new consumer demands while juggling a precarious supply chain. Cyber threats.

eCommerce 305

eCommerce Retail Payment Services Social Media 305

Retail TouchPoints

DECEMBER 4, 2023

We are committed to procuring 100% renewable electricity in our stores, offices and fulfillment centers by 2025. At Tapestry we are dedicated to lasting, sustainable change, consistently analyzing our environmental footprint across emissions, water use and waste, and renewable energy adoption across our operations. labor market is very tight.

Fulfillment 234

Fulfillment Jewelry Operations Technology 234

Retail TouchPoints

NOVEMBER 7, 2022

Kara Trousdale was the woman to know during the pandemic — she managed the consumables supply chain business at Amazon at the height of COVID, meaning she had the keys to the kingdom when it came to paper towels, toilet paper, hand sanitizer and all those humble essentials that were in such short supply.

Beauty and Health 264

Beauty and Health Supplies Consumer Social Media 264

Retail TouchPoints

MAY 6, 2024

Rebecca Minkoff: Our anniversary is technically February of 2025, but being that the fashion industry is always a season ahead, we’re going to start messaging it and talking about it this September. RTP: It’s an exciting opportunity, because there is such a hunger for nostalgia for both older and younger consumers.

Social Media 147

Social Media Books Fashion Consumer 147

GetElastic

NOVEMBER 9, 2021

Let’s take a quick look at some of the survey’s key statistical findings: By 2025, 75% of B2B manufacturers will sell to their customers directly via digital commerce. By 2023, 75% of organizations selling directly to consumers will offer subscription services, but only 20% will succeed in increasing customer retention.

B2C 146

B2C B2B Customer Retention Subscription 146

GetElastic

APRIL 11, 2023

Mobile-first Strategy A mobile-first strategy is becoming increasingly important, regardless of your industry, in order to maximize both ease of use for your customers and revenue for your brand. This results in a personalized shopping experience, boosting conversion rates and increasing personalization for the consumer.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Retail TouchPoints

JULY 11, 2023

From the network to the applications, data analytics aids in real-time operational decisions, better understanding of user behavior and engagement and seamless business application delivery for an optimized customer experience. Despite the convenience of online, brick-and-mortar retail is still preferable for the majority of consumers.

Payments 180

Payments Payment Services Retail Social Media 180

Omnisend

MAY 5, 2021

BOPIS works particularly well within an omnichannel strategy , so after choosing the right ecommerce platform to host your store, you can look into a marketing platform that offers advanced omnichannel capabilities. Omnichannel marketing puts customer data front and center to provide an immersive, seamless customer experience.

Shipping Costs 148

Shipping Costs Shipping Omnichannel Fulfillment 148

Retail TouchPoints

MAY 31, 2022

Source: Coresight Research “Building Blocks of the Metaverse: 5G” Both at a consumer and an enterprise level, 5G is still in its infancy, but it’s expected to grow quickly and become the dominant mobile access technology by 2027 reaching 90% penetration in North America within that time, according to Ericsson.

Merchant Services 345

Merchant Services Retail Mobile Food and Beverages 345

Retail TouchPoints

OCTOBER 18, 2022

(AEO) has invested heavily in winning the hearts, minds and dollars of Gen Z consumers. From Roblox to Snap, the retailer is dedicated to not just being where this consumer is but also creating compelling experiences that drive engagement.

Consumer 250

Consumer Operations Improvements Retail 250

365 Retail

FEBRUARY 23, 2022

An afternoon keynote panel discussion with Watch Shop CEO, Robin Phillips and JML’s CEO, Ken Daly, will also future gaze to what retailing will look like in 2025. . The evolution driving Ecommerce Growth & Omnichannel. An eye on Innovation & Technology. Shining a spotlight on Supply Chain & Delivery.

Technology 52

Technology Payment Services Retail Events 52

GetElastic

NOVEMBER 24, 2021

Customer experience is key to any online shopping scenario. Shopping behaviors dictate these experiences and if you’re paying attention to your bottom line there are a few rules to follow: 1. Omnichannel Experience: Allow your customers to shop any way they choose. Chat is good for business.

Customer 78

Customer Payment Services Shopping Carts Mobile Payments 78

Omnisend

MAY 18, 2021

With the coronavirus pandemic, more and more customers are turning to ecommerce. Consequently, CBD sellers need to boast strong direct-to-consumer skills and marketing strategies, and connect with consumers to offer in-depth knowledge about CBD to enhance sales. This should also be assisted by a strong omnichannel strategy.

eCommerce 78

eCommerce Marketing Food and Beverages eCommerce Platforms 78

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. billion in 2025, accounting for 9.6% from 2019 to 2020. It grew to $73.16 What is BOPIS?

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

Kibo

DECEMBER 14, 2021

Now, this generation is entering its prime spending years, and as millennials age into their 30s and 40s, they will be an increasingly important consumer group. trillion by 2025 , far surpassing other generations. Thus, many prefer the ease of an omnichannel customer experience to keep their business and attention.

Social Media 62

Social Media Retail Mobile Omnichannel 62

ROI Revolution

MAY 6, 2021

To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. An omnichannel approach can be a big revenue driver. An omnichannel approach isn’t new. Closing the Gap Between Online and Offline Experiences.

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

iVend

JULY 10, 2023

Currently 18% of all shopping is ecommerce*, and this is forecast to increase to almost 25% by 2025*. trillion** by 2025. Omnichannel integration Omnichannel integration is the key to retail success. In other words, offering an omnichannel experience. The global ecommerce market in 2023 is worth $5.5

Omnichannel 94

Omnichannel POS Magento Shopify 94

iVend

JULY 10, 2023

Currently 18% of all shopping is ecommerce*, and this is forecast to increase to almost 25% by 2025*. trillion** by 2025. Omnichannel integration Omnichannel integration is the key to retail success. In other words, offering an omnichannel experience. The global ecommerce market in 2023 is worth $5.5

Omnichannel 98

Omnichannel eCommerce POS Magento 98

Retail TouchPoints

MAY 18, 2022

Retailers are responding to new expectations for customer experiences and growing demand for ecommerce, but how are they keeping pace with evolving consumer expectations? As shoppers return to storefronts, they now incorporate a wider blend of online and offline shopping experiences. 75% of U.S. 75% of U.S.

Retail 256

Retail Customer Experience Omnichannel Channel 256

Retail TouchPoints

JUNE 3, 2022

Today’s landscape is vastly different because consumers demand a more curated experience wherever and whenever they shop. According to Accenture , social commerce is “the integration of social experiences and ecommerce transactions in a single path to purchase, enabled by a single platform.” Not anymore.

Social Media 260

Social Media Consumer Electronics Electronics Channel 260

Payoneer

FEBRUARY 22, 2023

However, despite the coronavirus pandemic’s boost, eCommerce in Nigeria faces several challenges, including inadequate logistics infrastructure, limited payment options, high shipping costs, and low consumer trust. The ability to process cross-border payments seamlessly is a critical component of any successful omnichannel strategy.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

365 Retail

MARCH 5, 2024

trillion by 2025. Unsurprisingly, this growth is driven primarily by millennials and Gen Z, who it is estimated will account for almost two-thirds of purchases made on social networks by 2025. Developing sales through social networks through product placements or by using popular influencers is nothing new.

eCommerce 67

eCommerce Retail Supplies Social Media 67

365 Retail

MARCH 27, 2024

Mobile commerce is an essential part of today’s digital economy as consumers are increasingly using smartphones and tablets to discover new products. And M-commerce retail sales are set to exceed £100 billion in 2025. As of Q4 2023, over half of global website traffic originates from mobile devices.

Mobile 57

Mobile Omnichannel Order Fulfillment Customer Experience 57

Retail TouchPoints

MARCH 22, 2023

And it involves more than creating realistic visuals — it’s about knowing how to use multisensory design to appeal to consumers and convey a brand message. Humans look for novel experiences through design, which is one of the reasons why 3D billboards are so effective. The Effects of 3D Billboards on Consumers’ Attention and Awareness.

Social Media 268

Social Media Arts Technology Consumer 268

Retail TouchPoints

MAY 9, 2023

Several projects are in motion, including SHEIN Exchange, a peer-to-peer resale platform that allows customers to sell their “pre-loved” SHEIN items. The brand also is committing to source only forest-safe man-made cellulosic fibers and paper packaging products by 2025, in partnership with Canopy’s CanopyStyle initiative.

Fashion 244

Fashion Fulfillment Apparel Order Fulfillment 244

Kibo

JUNE 16, 2022

While it relies on the modern tech stack, composability is a business mindset that applies to all aspects of a business—from product development and customer experience to marketing and fulfillment. Perhaps the most compelling one is that it enables you to meet changing customer demands quickly and efficiently.

Payment Services 62

Payment Services Shipping Costs Fulfillment Omnichannel 62

Smile.io

FEBRUARY 7, 2023

To the now looming recession and an increase in prices of everyday goods and services that every consumer is feeling. However, this doesn’t mean that consumers are not spending. Consumers are spending across industries. Shipping is where there are a lot more options and flexibility in what brands can give their customers.”

eCommerce 95

eCommerce Shipping Costs Merchant Services Social Media 95

Retail TouchPoints

FEBRUARY 11, 2021

We’re going to skip any in-depth discussion of consumers’ ever-warming embrace of online shopping because it feels more “established than trending,” and because with limited space we want to cover what we believe are more intriguing developments for supply chain professionals. Consumers appreciate the focus on health and safety.

Payment Services 228

Payment Services Retail Supplies Fulfillment 228

Kibo

MAY 24, 2022

The direct-to-consumer (D2C) retail model is in trouble. D2C retailers differ from traditional retailers by removing middlemen in favor of producing their own products and selling them directly to end consumers. D2C brands and consumers: a love affair. Here are some challenges impacting this new consumer-focused business model.

Shipping Costs 62

Shipping Costs Retail Shipping Supplies 62

Retail TouchPoints

SEPTEMBER 9, 2020

For many consumers, this desire may be slow to return as they remain fearful of exposure to the COVID-19 virus. According to the Audiovisual and Integrated Experience Association (AVIXA®), a trade association and professional society representing the professional AV industry, retailers spent approximately $22.7 billion by 2025.

Retail 191

Retail eCommerce Department Stores Technology 191