Retail TouchPoints

SEPTEMBER 12, 2023

Considering evolving customer needs, our merchant team evaluated our entire assortment, identified key growth categories that complement the organizing solutions and custom spaces customers are already coming to us for, and have curated an unmatched assortment,” said Stacey Shively, Chief Merchandising Officer at The Container Store in a statement.

Travel 230

Travel Customer Channel Retail 230

Retail TouchPoints

MAY 3, 2023

this year as it aims to hit the 1,000 -store mark by 2027, Chairman and CEO Michael Casey said on the company’s Q1 2023 earnings call. We believe our stores provide the very best presentation of our brands and are our highest source of new customer acquisition. Carter’s currently operates nearly 800 stores across the country.

Presentation 236

Presentation Multi-channel Specialty Retailers Omnichannel 236

Retail TouchPoints

FEBRUARY 17, 2021

With innovative technology and data solutions, retail stores can deliver highly targeted offers to engage customers. To stay ahead of the curve, retailers can utilize technology to track the purchases customers make across different channels. Reward Your Most Loyal Customers. Invest in Technology Solutions.

Customer Data 229

Customer Data Marketing Customer POS 229

Retail TouchPoints

DECEMBER 21, 2023

Although they have no shortage of channels and tactics to use, they need to ensure they’re prioritizing the right methods for their ever-evolving consumers. Some brands, like Anthropologie , have masterfully blended traditional tactics (like catalogs) and new digital channels to reach new and loyal customers alike.

Sporting Goods 291

Sporting Goods Operations Apparel Consumer 291

Retail TouchPoints

APRIL 11, 2022

The company — which operates 650 locations under the DSW Designer Shoe Warehouse and The Shoe Company banners —announced plans to nearly double sales of its owned brands, from 19% of the business to one-third by fiscal 2026 (the fiscal year ending January 30, 2027).

Sporting Goods 292

Sporting Goods Accessories Supplies Apparel 292

Retail TouchPoints

JANUARY 9, 2024

For 15 years he worked as a business and trade consultant for PwC , helping multinational corporations navigate the intricacies of customs, international trade and the global supply chain. Ecommerce became not just a ‘good-to-have’ channel, but a must-have channel for small businesses.

Supplies 243

Supplies Shipping Costs Small Business Retail Recommendation 243

Retail TouchPoints

FEBRUARY 14, 2024

All eyes in the retail world are on opportunities in commerce media right now — and rightfully so, given that the already-massive spend in this channel is expected to double again by 2027. But the Amazon playbook only works for Amazon.

Technology 290

Technology Retail Supplies Marketing 290

Pivotree Blog

JANUARY 11, 2024

In the dynamic retail landscape, seamless integration of online and in-store channels is paramount. If you’ve adopted a thriving omnichannel strategy, your retail establishment likely provides customers with both online and in-store purchasing options. In-store pickup: The customer visits the designated pickup location.

Omnichannel 52

Omnichannel Payment Services Customer Shipping Costs 52

Retail TouchPoints

DECEMBER 22, 2023

According to GS1 US, a member of the GS1 global not-for-profit organization that develops and maintains global standards for barcodes, by 2027, 2D (two-dimensional) barcodes will become the de facto solution for CPG brands and retailers around the globe.

Retail 283

Retail Leisure Consumer Information 283

Retail TouchPoints

MAY 4, 2023

(Source: ThredUp 2023 Resale Report) These money woes are not because consumers aren’t spending — ThredUp ’s latest annual report predicts that secondhand sales will double by 2027 to reach $350 billion globally — but because online purveyors of secondhand products face a number of unique challenges. Is it happening at good profit margins?

Gifts 280

Gifts Supplies Fulfillment Apparel 280

Ecommerce Platforms

OCTOBER 24, 2022

With email marketing, companies can capture the attention of their target audience, nurture leads into dedicated customers, and boost average order value. billion by 2027. According to a Statista review, examining the revenue growth of email marketing between the years of 2020 and 2027, email is on a steady growth trajectory.

Marketing 196

Marketing B2B B2C Mobile 196

Retail TouchPoints

NOVEMBER 10, 2023

Off-site advertising is when a retailer helps advertisers reach its customers on third-party channels like social media or other websites it doesn’t own (“retargeting” is a common example of this). ad spending by 2027. shoppers) and a direct connection to the actual end transaction.

Retail 273

Retail Social Media Multi-channel Channel 273

Retail TouchPoints

SEPTEMBER 20, 2023

According to an Insider Intelligence forecast, CTV ad spend will continue to grow through 2027, when it will reach $40.9 Digitally native brands and those with goods that are readily sold online can lean on social and other online and mobile channels to remind audiences exposed to their commercials to take action and make a purchase.

Omnichannel 147

Omnichannel Consumer Customer Experience Customer 147

Retail TouchPoints

DECEMBER 26, 2022

billion by 2027. Omnichannel strategies allow retailers to drive greater sales by improving customer experience and providing more channels for customer purchase. Delivery speed will only grow in importance, as same-day delivery is expected to reach $20.36 Yet consumers don’t want to pay for speed.

Fulfillment 162

Fulfillment Omnichannel Shipping Costs Drop Ship 162

365 Retail

FEBRUARY 15, 2024

from 2022 to 2027. M&S is capitalising on this growth by enhancing its sportswear offerings, integrating third-party brands that complement its own-brand range, with branded footwear, leggings, sweat tops, and outerwear proving especially popular among M&S customers. The UK sportswear market, valued at over £15.3

Apparel 59

Apparel Customer Data Events Channel 59

ESW

MAY 17, 2023

Brands can and should consumerise B2B experiences and enable online business shopping that’s as easy and convenient as a DTC channel. Non-digital channels like ordering by phone and exchanging emails about purchase orders and invoicing are not just inefficient – they create unnecessary friction throughout the buying journey.

B2B 78

B2B Payment Services Consumer Electronics Payments 78

ESW

JUNE 6, 2023

Much like omnichannel capabilities give shoppers agency over their experience, when brands offer multiple ecommerce payment options, they remove barriers to purchase and empower the customer. The Benefits of Offering Multiple Ecommerce Payment Options Offering multiple online payment methods benefits customers and brands.

Merchant Services 78

Merchant Services Payment Services Payments eCommerce 78

Retail TouchPoints

MARCH 30, 2023

Sweaty Betty’s use of performance and personalization APIs from Salesforce allowed the retailer to “customize pricing and promotions to different shopper groups” depending on the actions they took, said Igor Faletski, VP of Product Management at Salesforce.

POS 278

POS Omnichannel Webinar Point of Sale 278

Retail TouchPoints

JUNE 27, 2023

ad spending by 2027 — more than double the $45 billion expected from the sector this year. The campaign delivered an estimated 350,000 verified customer impressions, according to Vericast, and 85% of consumers who visited the custom landing page they were led to opted in to providing data. Storms added.

Retail 247

Retail White Paper Customer Experience Marketing 247

Retail TouchPoints

DECEMBER 9, 2022

As a result, third-party marketplaces are expected to be the fastest-growing retail channel globally over the next five years, with Edge by Ascential forecasting that third-party sales through marketplaces will add $1.3 trillion dollars and account for 59% of all global ecommerce by 2027. “It’s

Shipping Costs 195

Shipping Costs Beauty and Health eCommerce B2B 195

Fabric

AUGUST 8, 2023

The digital marketplace continues to reshape the retail landscape, offering unparalleled convenience and access to a global customer base. However, while global e-commerce sales are growing at an accelerated pace, the traditional approach to order management has not kept up with the evolving needs and expectations of modern customers.

Payment Services 130

Payment Services Fulfillment Management eCommerce 130

Omnisend

APRIL 22, 2021

Conversational commerce is a relatively new form of doing business online where brands and customers can communicate during a customer journey, at each step of the process, including post-purchase. Think of it like this: in traditional online marketing channels, the (potential) buyer goes through the customer’s journey by themselves.

Live Chat 113

Live Chat Omnichannel Shopify Channel 113

ESW

MARCH 29, 2023

annually from 2022 to 2027, and the industry’s largest segment (fashion) came in with a market volume of USD $97.23 Many brands felt that an online platform would diminish the customer experience and brand reputation, so they stuck with what they knew best — physical storefronts. The market is predicted to grow by 4.5% billion in 2022.

Fashion 78

Fashion Games Consumer Technology 78

Liveintent

NOVEMBER 3, 2022

Retail media unlocks an opportunity to reach in-market shoppers with relevant ads across retailer-owned, in-demand inventory and channels. GroupM estimates that retail media advertising will increase 60% to $160 billion by 2027. At CitrusAd, Pisula was responsible for data roadmaps, customer analytics solutions and business operations.

eCommerce 48

eCommerce Retail Channel Presentation 48

Wiser

JUNE 3, 2021

Artificial intelligence is not exclusive to eCommerce, however, and helps make in-store shopping experiences more seamless by connecting with consumers across multiple channels. Overall, customers who feel like they are heard and respected are more likely to purchase again or spend more money. More Emotional Artificial Intelligence.

Retail 88

Retail Electronics Clothing Information 88

Fabric

JUNE 7, 2023

billion in 2022 and is expected to continue increasing at a compound annual growth rate (CAGR) of 5.02% through 2027. through 2027. Dropshipping is a type of order fulfillment model where retailers sell products without keeping them in stock, instead relying on suppliers to handle inventory storage and shipping directly to customers.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

Fabric

JUNE 7, 2023

billion in 2022 and is expected to continue increasing at a compound annual growth rate (CAGR) of 5.02% through 2027. through 2027. Dropshipping is a type of order fulfillment model where retailers sell products without keeping them in stock, instead relying on suppliers to handle inventory storage and shipping directly to customers.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

Fabric

JUNE 7, 2023

billion in 2022 and is expected to continue increasing at a compound annual growth rate (CAGR) of 5.02% through 2027. through 2027. Dropshipping is a type of order fulfillment model where retailers sell products without keeping them in stock, instead relying on suppliers to handle inventory storage and shipping directly to customers.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

GetElastic

OCTOBER 19, 2021

Product attributes, imagery, detailed descriptions, and supplier information eventually become extremely difficult to manage, slowing workflows and impacting customer experiences. Some of the key capabilities offered by PIM solutions include: Improving product data quality across all channels. Building customized product feeds.

Information 78

Information B2C Channel Improvements 78

GetElastic

OCTOBER 19, 2021

Product attributes, imagery, detailed descriptions, and supplier information eventually become extremely difficult to manage, slowing workflows and impacting customer experiences. Some of the key capabilities offered by PIM solutions include: Improving product data quality across all channels. Building customized product feeds.

Information 78

Information B2C Channel Improvements 78

Korona

JANUARY 26, 2023

Customer experience is at the heart of running a multi-channel retail store. Other channels such as social media, SMS, email, and online stores are all avenues to leverage for selling products and increasing the efficiency of your overall operations. Selling products or services is no longer only carried out in a physical store.

Point of Sale 52

Point of Sale Payment Services Multichannel Payments 52

ChannelAdvisor

MARCH 20, 2023

Retail media is predicted to reach $45 billion this year alone and grow an incredible 60% by 2027. Establishing individual ROAS goals for each of your targeting strategies is important for measuring overall growth and keeping your account constantly generating new-to-brand customers. Want to increase new-to-brand customers?

eCommerce 52

eCommerce Retail Webinar Social Media 52

ChannelAdvisor

MARCH 20, 2023

Retail media is predicted to reach $45 billion this year alone and grow an incredible 60% by 2027. Establishing individual ROAS goals for each of your targeting strategies is important for measuring overall growth and keeping your account constantly generating new-to-brand customers. Want to increase new-to-brand customers?

eCommerce 52

eCommerce Retail Webinar Social Media 52

Kissmetrics

DECEMBER 1, 2020

The growth of live streaming has been exponential, with the market increasing from $30 billion in 2016 to an expected value of $70 billion in 2021 and $184 billion by 2027. Once you’ve made an account, you will arrive at your dashboard, where you will be prompted to add your channels. Why Your Company Should Be Using Live Streams.

Social Media 337

Social Media Marketing Events Other 337

CPC Strategy

APRIL 26, 2024

They provide an increasingly popular and effective way of reaching modern viewers and are the ideal choice for brands that want to target potential customers with laser precision. Additionally, platforms like SlingTV are beginning to offer a small selection of cable channels at a budget price point. billion by 2027 [36] 105.3

Blog 75

Blog Subscription Games eCommerce 75

Kibo

AUGUST 16, 2022

Customers may be more familiar with click-and-collect as the name for this fulfillment method. Curbside pickup is like BOPIS, only customers don’t have to leave their vehicle: a store associate will bring their order out to them curbside. And the benefits to customers are mirrored in benefits to retailers.

Omnichannel 62

Omnichannel Fulfillment POS Shipping Costs 62

Kibo

JANUARY 18, 2023

Keynote: Charles Schwab Shares Economic Trends and Neiman Marcus Discusses Customer Loyalty Liz Ann Sonders, Managing Director, Chief Investment Strategist at Charles Schwab, kicked off Day 3 of NRF with economic trends and predictions. 2% of Neiman Marcus’ customers spend on average $27,000 a year with the retailer. billion in 2027.

Fulfillment 62

Fulfillment Supplies Shipping Costs B2B 62