Retail TouchPoints

AUGUST 30, 2021

Gap has acquired Drapr , a virtual apparel try-on application designed to help shoppers find the best clothing size and fit for their personal style and body type. billion in Q2 2021, the highest second-quarter sales in over a decade, up 29% year-over-year and 5% compared to 2019 pre-COVID levels. Gap reported net sales of $4.2

eCommerce 278

eCommerce Apparel Clothing Technology 278

Retail TouchPoints

NOVEMBER 9, 2021

eBay has expanded its refurbished goods offering, where shoppers can find discounted inventory from brands including Apple, Samsung and Dyson. “Amidst strong demand for like-new products, eBay Refurbished is making it even easier for shoppers to access hundreds of thousands of coveted items at substantially lower prices.”

Supplies 283

Supplies Accessories Sporting Goods Shipping Costs 283

Retail TouchPoints

SEPTEMBER 26, 2022

Unfortunately, unexpected situations can occur at any moment, like a global pandemic that reduces foot traffic to a trickle, or the shift of consumer demand online from offline channels. Live selling transforms live video streams into shoppable content where shoppers can purchase simply by engaging with the video. Getting it Right.

Consumer 255

Consumer Social Media Retail Live Chat 255

Retail TouchPoints

NOVEMBER 17, 2022

Therefore, it’s imperative for online retail brands to ensure their sites can scale during those high traffic periods and accommodate the increase in shoppers. . Don’t Overestimate Customer Patience — Cyber 5 Success Depends on Speed.

Online Retail 239

Online Retail Customer Experience eCommerce Customer 239

Retail TouchPoints

SEPTEMBER 16, 2022

Nowadays, more and more shoppers are flocking to ecommerce sites for the best deals. That means the 2022 Black Friday will be even more hectic for online retailers around the globe. Here are five basic practices that ecommerce retailers can follow to enhance the shopper experience and survive the holiday rush.

eCommerce 249

eCommerce Retail Recommendation Clothing 249

BigCommerce

SEPTEMBER 12, 2017

Conducting high-level research into who buys what, when and why, with regards to Americans shopping online, can be costly and time-consuming — which is why we’ve done it for you. However, despite how easy it is to launch a webstore, scaling an online business remains extremely difficult even for the most seasoned ecommerce expert.

eCommerce 420

eCommerce Beauty and Health Social Media Customer 420

UpSellIt

MAY 2, 2024

Applications in Ecommerce Let’s explore the ways that ecommerce retailers can effectively apply social proof to enhance your online presence and maximize conversion rates. Showcase Customer Reviews and Testimonials 93% of consumers read online reviews before deciding to make a purchase, and 94% have avoided a company due to negative reviews.

eCommerce 78

eCommerce Social Media Payment Services Download 78

Retail TouchPoints

MAY 18, 2023

To continue on a positive trajectory, the retail sector must focus on the growth being driven by consumers’ continued adoption of online shopping. In grocery ecommerce alone, online revenues are expected to account for more than 13% of total category sales by 2026. The numbers can be even higher in some cases.

Improvements 238

Improvements PPC Retail Financial Services 238

Retail TouchPoints

AUGUST 16, 2021

But Otero Menswear , an online-only retailer specializing in shirts for men of modest height (no taller than 5’ 10”), has brought its return rates down to 3% — approximately half of which are exchanges rather than true returns. Online-Only is No Problem for Otero. Our goal was to get someone into the store and into a shirt.”.

Technology 299

Technology Retail eCommerce Apparel 299

Retail TouchPoints

AUGUST 30, 2023

That’s why 40% of brands use guided selling as a discovery tool, fit guides and in quiz-type format for gift finding. Easy search functionality and navigation make it easier for shoppers to quickly find what they want. Tip 5: Communicate on a customer’s schedule and preferred method of communication—not yours.

Shipping Costs 218

Shipping Costs Improvements Live Chat Retail 218

Groove

APRIL 10, 2024

million Shopify stores online. Right beside the shopping cart and account icons, there is an accessibility icon that offers online shoppers every option imaginable to make for a more accessible shopping experience. Also, the owner's credentials as an art major are featured prominently in the online store.

Shopify 195

Shopify eCommerce Magazine Fashion 195

Retail TouchPoints

SEPTEMBER 17, 2021

New data from the Adobe Digital Economy Index highlights the staying power of online shopping habits formed during the pandemic, seemingly answering one of the biggest questions of the year: will ecommerce continue to grow, or settle down to pre-pandemic levels? Shoppers are making larger purchases , with average order value up 13% at $169.

Consumer 222

Consumer Home Furnishings Apparel eCommerce 222

Kissmetrics

APRIL 19, 2021

You’re maximizing the visibility of your e-commerce products to specific shoppers. Target’s first-party data combines the transactional and behavioral data of over 30 million weekly in-store and online purchases. How to Use Target Advertising Ad Types. Target Advertising Ad Type 1: Programmatic by Roundel.

eCommerce 246

eCommerce Presentation Marketing Retail 246

Groove

APRIL 17, 2020

In addition to keeping up with mobile eCommerce trends and strategies , we recommend following these mobile eCommerce best practices so that you can capture the majority of these online sales. As consumers, I'm sure we've all had a bad online shopping experience at one point or another. Mobile eCommerce Best Practices.

Mobile eCommerce 300

Mobile eCommerce Mobile eCommerce Shopping Carts 300

Retail TouchPoints

NOVEMBER 3, 2021

These [second locations] take those shoppers out of the regular store’s aisles into a space that can be fully automated with robotics, floor to ceiling. A key reason for this trend is that retailers are having difficulty managing all the data involved in current shopper journeys with their current technology architectures.

Payment Services 339

Payment Services Shipping Costs Electronics Fulfillment 339

Retail TouchPoints

APRIL 20, 2021

We want our apps and online experiences to know us as well as our friends do. We look to our Netflix homepage for curated TV and movie recommendations, rather than checking out the latest releases online. Shoppers don’t just want a personalized experience — 84% of consumers will actually pay more for one.

Recommendation 262

Recommendation Information Technology Consumer 262

Retail TouchPoints

AUGUST 8, 2022

There are three main types of promotional offerings. There are numerous types of enrollment incentives, but the most common are discounts, free shipping and a gift with purchase. Free shipping is a table-stakes incentive; 85% of shoppers say that not having free shipping for online orders is a “deal-breaker.”

Merchant Services 237

Merchant Services Subscription Shipping Costs Gifts 237

Kissmetrics

OCTOBER 19, 2021

The good news is that as a brick-and-mortar business owner, you can promote your website to the foot traffic in and around your store to aid your online visibility and increase digital sales. Shoppers coming into your store know you, trust you, and are more likely to purchase from you. Each type of traffic has its pros and cons.

eCommerce 295

eCommerce Social Media Shipping Costs Shipping 295

Wiser

APRIL 26, 2022

As we move further into modern retail, many businesses are also implementing online merchandising strategies. Visual merchandising strategies like marketing displays in-store or online can draw in customers and increase foot-traffic. Customer experience will also improve, leading to an increase in returning shoppers.

Customer Loyalty 146

Customer Loyalty Omnichannel Customer Experience Improvements 146

Groove

DECEMBER 18, 2023

eCommerce Site Search Best Practices Visitors who use site search are typically 3 to 5 times more likely to convert than the average visitor, and the average order value is 25-50% higher than that of other customers. For example in some industries, it’s very common for shoppers to search for brand names.

eCommerce 221

eCommerce Shopping Carts Management Blog 221

Fabric

OCTOBER 26, 2023

Let’s take an example of an online shopping cart. When a shopper checks out, there are multiple API calls made in the background to different applications. Data is exchanged or updated in multiple systems, making the entire checkout operation seamless to the shopper.

eCommerce 130

eCommerce X-cart Merchant Services Payment Services 130

UpSellIt

MAY 24, 2023

In today’s advanced online marketplace, it’s not enough to simply offer discounts. In order for your brand to thrive online, you need to have an intentional plan for how, when, why, and to whom discounts are being offered. And finally, which shoppers will receive the discount? What is an Ecommerce Discount Strategy?

Shipping Costs 101

Shipping Costs eCommerce Subscription Shipping 101

Kissmetrics

NOVEMBER 16, 2021

Essentially, Automotive Inventory Ads leverage user engagement and show ads to in-market shoppers. Through integration, shoppers are presented with vehicles relevant to their interests, allowing your sales team to focus on converting quickly. Further, AIAs don’t just look for car shoppers—they can look for choosy car shoppers.

Automotive 262

Automotive Social Media SEO Presentation 262

Retail TouchPoints

APRIL 10, 2023

With nearly 1 out of 5 shoppers abandoning their cart due to a long or complicated checkout process , retailers must optimize their checkouts and offer all the payment methods consumers demand — otherwise, they are doomed to fail. The right type of POP must also be employed, which means taking advantage of cloud-native POPs.

Payment Services 236

Payment Services Merchant Services Payments eCommerce 236

Smile.io

MARCH 9, 2018

The one mistake you should never make is to assume that all your online shoppers can be encouraged to purchase with the same tactics.

44

44

Retail TouchPoints

JULY 27, 2022

With that in mind, here is a look at five strategies that can help grocers optimize online integration of their grocery store. Shoppers are used to the comfort and convenience of buying from anywhere, at any time, on any device. A modular platform that’s really flexible. Modular platforms may be the answer grocers are looking for.

Payment Services 239

Payment Services Shipping Costs Omnichannel Fulfillment 239

Retail TouchPoints

NOVEMBER 4, 2021

online holiday sales anticipated to increase 10% YoY, hitting $207 billion in the period from Nov. In fact, weaker discounting across the board is causing higher prices in almost all categories, particularly online, according to Adobe. And just like last year, it looks like consumers will respond by turning to ecommerce. 31, 2021. “We’re

Shipping Costs 261

Shipping Costs Consumer Supplies Merchant Services 261

Wiser

APRIL 18, 2023

For example, let’s say that Apple is developing a new type of electronic gadget. What are your shoppers missing from their lives that your product could help them achieve? Even if you end up developing an amazing product, you will still need a healthy amount of brand awareness to get any attention from shoppers.

Demo 158

Demo Information Electronics Marketing 158

Wiser

DECEMBER 29, 2021

We launched our Commerce Execution Suite , welcomed new teammates in our Paris and Monterrey offices, added more in-store and online solutions, and rolled out a bunch of features and services to make your job easier. We covered pricing tips, in-store execution, eCommerce ideas, shopper behavior, and much more.

Blog 147

Blog Consumer eCommerce Retail 147

Groove

DECEMBER 1, 2020

Creating custom online shopping experiences starts with designing an eCommerce store that fits your customers' needs. To help enhance your online brand and encourage more visitors to convert, we recommend optimizing your website for the user experience. Make Content Readable. Create A One-Page Checkout.

eCommerce 284

eCommerce Mobile Recommendation Improvements 284

lateshipment

OCTOBER 12, 2023

Free shipping, duh 90% of customers would shop online more often if free shipping is offered. There are many types of ecommerce shipping options that are trending right now. 54% of consumers under the age of 25 state that same-day shipping is crucial when shopping online. Personalised Messaging in the Package 5.

Shipping Costs 130

Shipping Costs Shipping eCommerce Marketing 130

Wiser

NOVEMBER 21, 2022

Market research is a type of market intelligence that involves gathering information about your target audience in order to determine if your product is viable for the current market. You want to find a balance between keeping your current shoppers happy and bringing in potential customers that will make more purchases.

Marketing 147

Marketing Information Small Business Retail Consumer 147

Retail TouchPoints

JANUARY 25, 2023

Over the past three years, most of us have done a lot more shopping online, so it’s easy to forget that while ecommerce is still growing, most retail commerce still happens in stores. Forrester and Shopify found that more than half (54.5%) of holiday 2022 shoppers planned to visit brick-and-mortar stores for this reason.

Retail 220

Retail Sporting Goods Department Stores Consumer 220

ROI Revolution

SEPTEMBER 6, 2022

Keep a close eye on your account for trends that crop up early on so that you’re prepared to convert as many shoppers as you can this year. Data from Microsoft and Google predicts that Cyber 5 2022 will deliver major year-over-year growth yet again. In fact, 38% of Prime Day shoppers say they purchased holiday gifts at the event!

eCommerce 88

eCommerce Shipping Costs Social Media PPC 88

Kissmetrics

MARCH 25, 2021

American pet owners are some of the biggest spenders online , pet food and pet supplies being second only to vitamins for e-commerce. Online spending for this $70 billion industry is growing year over year. When pet owners go online, they’re looking for a solution to an immediate problem. Answer Pet Owners’ Questions.

Social Media 272

Social Media Marketing eCommerce Supplies 272

UpSellIt

OCTOBER 31, 2022

Online stores can easily feel overwhelming to shoppers if not organized properly. Luckily, we have the tips to help optimize category pages so you can easily move shoppers on the path to conversion. Conversion optimization is essential at every stage of a website.

Conversion Optimization 78

Conversion Optimization Shipping Costs Recommendation Mobile 78

UpSellIt

AUGUST 23, 2023

Ecommerce personalization tailors the online shopping experience to individual customers based on their preferences, behaviors, and characteristics. These targeting tactics can range from urgency messaging to customized incentives that serve as a subtle nudge, reminding shoppers of the items in consideration and increasing purchase intent.

eCommerce 126

eCommerce Recommendation Omnichannel Customer Data 126