Retail TouchPoints

MARCH 15, 2024

Identifying the performance and optimization opportunities for all these elements requires digital shelf analytics (DSA) to cover a variety of data points. Many companies can track their own digital shelf data, allowing them to align products across platforms, perform A/B testing and improve inventory management.

Telecommunications 263

Telecommunications eCommerce Platforms Games eCommerce 263

Retail TouchPoints

FEBRUARY 15, 2023

Current customer Albertsons Cos. We created the Ai.Retail platform several years ago [to offer retailers] a repository of capabilities that teams could quickly pull off the shelf as they’re figuring out what to do with all their data,” said Jill Standish, Global Retail Lead at Accenture in an interview with Retail TouchPoints.

Merchant Services 289

Merchant Services Supplies Retail Customer Data 289

Algopix

APRIL 17, 2023

Why Optimize Your Amazon Product Listings with AI AI is a form of technology that enables computers to learn from data and make decisions. AI can be used to automate processes, analyze data, and provide insights. AI can also be used to optimize Amazon product listings. That’s where AI comes in.

Shipping Costs 89

Shipping Costs Customer Data Improvements Technology 89

RetailMinded

JUNE 16, 2021

Below are some tips to help improve your retail sales forecasting. Financial analysts study data to find great opportunities for investments and business decisions. In addition, a financial analyst analyzes results, conducts, variance analysis, recommend improvements, and identifies trends. Hire A Financial Analyst .

Improvements 52

Improvements Retail Technology Marketing 52

Retail TouchPoints

JULY 10, 2023

Retailers have a vast amount of data about customer shopping behavior and purchase history. Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past.

Merchant Services 279

Merchant Services Shipping Costs Retail Social Media 279

Algopix

DECEMBER 2, 2020

AI advancements in retail catalog optimization are here to help by eliminating human error and improving the usability of customer data. These goals ultimately allow your company to provide better customer experiences, generate more sales with improved margins, and raise customer loyalty.

Customer Experience 78

Customer Experience Improvements Management Customer 78

iVend

AUGUST 6, 2023

It tells you how you’re doing, and can be used to improve the quality of the decisions you make**. Artificial Intelligence (AI) is increasingly playing a role too: the sheer quantity of data can make human analysis inefficient, compared to a machine’s superior capabilities when it comes to retail analytics +.

POS 81

POS Point of Sale Retail Multi-channel 81

Smile.io

JULY 2, 2020

What would your business strategy look like if you didn't have access to any sort of customer data? In short, without understanding your user's key data touchpoints such as demographics, preferences, lifestyles, purchase behaviors, among other things, your brand would be lost in a sea of sameness.

Customer Data 46

Customer Data Live Chat Customer Merchant Services 46

Retail TouchPoints

MAY 3, 2023

As we all know, in marketing, the main goal is to know the customer. “By By understanding what customers value accurately, we can recommend products that match individual needs, improve our stores, and use customer data to support manufacturers’ product development and promotion activities,” said Mr. Kobayashi of Lawson.

POS 273

POS Customer Experience Customer Technology 273

Algopix

OCTOBER 15, 2023

The goal is to create a cohesive and unified view of the customer journey, regardless of how and where customers interact with a brand. Cross-channel tracking relies on the collection and analysis of data from various touchpoints, which are then integrated into a central database.

Channel 128

Channel eCommerce Social Media Customer Loyalty 128

Dynamic Action

APRIL 25, 2024

Understanding consumer behavior and preferences through data analysis is crucial for successful market entry and expansion. Customize product offerings, pricing, and marketing to improve market expansion with local knowledge for better results and efficiency.

Marketing 62

Marketing Retail Apparel Technology 62

Retail TouchPoints

AUGUST 10, 2022

According to the Uptime Institute’s 2022 Outage Analysis, more than 60% of outages reported in the time covered resulted in at least $100,000 in total losses, up from 39% in 2019. Natural disasters are a threat to any retailer’s bottom line as downtime can severely hinder a store’s ability to drive revenue.

Small Business Retail 303

Small Business Retail Retail Telecommunications Events 303

Retail TouchPoints

FEBRUARY 2, 2022

Many retailers are worried that they don’t have all the data at their fingertips, like product data, customer data, transactional data, when items sold, on what device and more. Everyone starts somewhere, and it’s OK wherever you are at in your data journey. Do I need competitive data?

Retail 246

Retail Recommendation Outdoor Customer Data 246

365 Retail

APRIL 19, 2024

To be more specific, Einstein Analytics allows marketing teams to track and measure customer engagement and campaign performance, as well as overall marketing ROI. Marketers can use these insights to optimize their marketing strategies, personalize customer interactions, and improve overall marketing effectiveness.

Marketing 52

Marketing Social Media Live Chat Channel 52

RetailMinded

MARCH 16, 2024

Retailers are discovering that AI can do more than just data analysis. It’s time to harness AI in ways that directly enhance operational efficiency and customer interaction. Implementing AI into your inventory system means smarter purchasing decisions and improved turnover rates.

Retail 98

Retail Point of Sale Operations Technology 98

UpSellIt

MARCH 13, 2024

Personalizing Product Recommendations Utilizing Customer Data Personalization lies at the heart of effective on-site seasonal marketing, and leveraging customer data is key to delivering relevant product recommendations.

Marketing 128

Marketing Gifts Recommendation Clothing 128

Retail TouchPoints

OCTOBER 26, 2021

Companies that think they can delay personalization should keep in mind that, as Salesforce explains, “customers are acutely aware of the disconnect between their expectations and reality.” The time to start or improve your personalization program is now, and it begins with a clear roadmap.

Customer Experience 254

Customer Experience Clothing Definition Channel 254

Dynamic Action

JUNE 16, 2023

Summary The adoption of data-backed decisions not only eliminates the guesswork, but can save time for teams as well as improve the quality of analysis. Teams can no longer rely on historical data alone. Now, teams can access a wide range of customer data thats is vital to their company.

Retail 62

Retail Social Media eCommerce Platforms Information 62

365 Retail

JANUARY 11, 2024

To support its growth plans, Skroutz recognised the need to optimise its customer engagement, improving both the effectiveness of its campaigns as well as helping the CRM team operate more efficiently. From onboarding to retention, customer journey marketing depended heavily on design, Business Intelligence (BI) and engineering teams.

Merchant Services 69

Merchant Services Multichannel Events Reference 69

Retail TouchPoints

FEBRUARY 28, 2023

A basic supply-and-demand analysis of this situation would suggest that with a suddenly more price-sensitive consumer base, brand and store loyalty would diminish as shoppers seek out savings from any brand or retail outlet that will offer them. In a word, relevance.

Retail 288

Retail Books Consumer Social Media 288

GetElastic

OCTOBER 16, 2019

This optimization process can be broken into five steps: Research Experimentation Content & Creative Execution Analysis. The process of research opens a team to review existing first party research and data to create personalization use cases. Necessary criteria .

B2B 150

B2B Customer Data B2C Technology 150

Algopix

MAY 8, 2023

If you’re an Amazon seller looking to streamline your business operations and improve your productivity, then ChatGPT may be the ultimate AI-powered assistant for you. Step 4: Start Chatting with ChatGPT Once you’ve customized your preferences, you can start chatting with ChatGPT.

eCommerce 119

eCommerce Improvements Information Operations 119

Smile.io

NOVEMBER 10, 2021

The most important people to any brand should be the ones they are trying to reach: their customers. Customer analysis tells you who your customers are and what influences their decisions. Key metrics related to your customers can give you critical insight into why your sales figures are in their current state.

Customer 68

Customer Customer Retention Customer Experience Customer Data 68

Dynamic Action

JULY 25, 2023

Summary Making decisions informed by accurate data and data analytics helps companies avoid bad business outcomes. The retail space is advancing and retail data analytics is necessary for businesses not to fall behind. Imagine how proper data analysis might have changed this situation.

Retail 62

Retail Improvements Customer Data Information 62

Retail TouchPoints

APRIL 23, 2021

Forward-looking businesses in the retail industry are turning to automation software to streamline operations and improve the bottom line. The primary impact of workflow automation in retail is in cutting costs and improving operations. Process automation and workflow automation also help in improving many retail roles.

Retail 255

Retail Operations Customer Retention Order Fulfillment 255

Dynamic Action

FEBRUARY 23, 2024

However, merchandising to your best, most profitable customers can be difficult, as data often exists in silos , making it challenging to connect insights and see the full picture of a customer or overall performance.

Customer 62

Customer Retail Webinar Customer Loyalty 62

MagentoBrain

MAY 4, 2023

The platform also includes advanced analytics features such as data modeling, predictive analytics, and segmentation, which can help businesses gain deeper insights into their customer base and improve their overall performance. This allows businesses to track sales, inventory, and customer data from their online store.

Magento 52

Magento Payment Services Payments eCommerce 52

Algopix

NOVEMBER 12, 2023

Choose the Right Technology: Select the appropriate technology that can handle real-time data processing and delivery. Personalization: Use AI and ML to personalize alerts based on customer data. Balance Frequency and Relevance: Avoid overwhelming customers with notifications; ensure that each alert adds value.

Information 93

Information Customer Experience Technology eCommerce 93

Kissmetrics

MARCH 5, 2021

Just like your favorite iOS apps , software-specific apps can greatly improve our day-to-day work experiences. What’s more, their diverse and ever-growing selection of Slack apps is only improving their service. For marketers, Slack apps may improve productivity, efficiency, collaboration, and project management.

Marketing 287

Marketing Multi-channel Social Media Channel 287

Optimizely

JULY 18, 2019

CHICAGO, July 18, 2019 — At the Zendesk Showcase today Zaius introduced Zaius for Service , a new product tailored for online retail service teams to gain full visibility of a customer’s information, behaviors, and needs. During today’s event, Zaius will share the Service-led Retail story on stage at 2pm.

Retail 150

Retail Multichannel Customer Loyalty Recommendation 150

Retalon

FEBRUARY 14, 2024

Through the critical lens of data analysis, businesses are steering towards a more informed and strategic approach. This pivot focuses on optimizing key areas such as inventory management, refining customer experiences, and predicting sales trends, all leading to an enhanced overall business performance.

Retail 41

Retail Operations Management Improvements 41

Algopix

JULY 13, 2023

A customer relationship management system, commonly referred to as CRM, is a software application that enables businesses to manage and analyze customer interactions and data throughout the customer lifecycle. This includes storing customer profiles, contact information, purchase history, and communication logs.

Payment Services 78

Payment Services eCommerce Management Customer 78

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 88

Customer Customer Retention Social Media X-cart 88

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

AI algorithms analyze customer data to understand preferences, behavior, and purchase history. It enables businesses to predict supply chain disruptions, optimize logistics routes, and improve demand forecasting. This not only reduces operational costs but also ensures products are available when and where customers need them.

Marketing 95

Marketing Retail Customer Loyalty Games 95

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Retailers are leveraging data analytics and customer insights to offer personalized and customized loyalty programs that cater to individual preferences and behaviors. By offering personalized experiences, retailers can deepen customer engagement and loyalty, leading to increased repeat business and brand advocacy.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

Algopix

OCTOBER 27, 2023

AI-Powered Customer Service Artificial Intelligence (AI) and chatbots are becoming increasingly sophisticated, and they will continue to transform customer service in eCommerce. In 2024, we can expect AI to handle routine customer queries, offer product recommendations, and even assist in the sales process. Try for free.

eCommerce 118

eCommerce Payment Services Cryptocurrencies Shipping Costs 118

Retalon

FEBRUARY 15, 2024

Moreover, this deep dive into retail analytics insights helps retailers make informed decisions that drive growth and bolster customer satisfaction. It provides a clear snapshot of past business performances, sales trends, and customer behavior patterns. Business analysis knowledge to translate data into actionable strategies.

Retail 41

Retail Operations Information Customer Loyalty 41