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Are Consumers Willing To Shop In A Robotic Grocery Experience?

RTP blog

But what about consumers? Debbie Hauss, Editor-in-Chief: There are so many emotional responses to the idea that human interaction could be eliminated from the physical shopping experience. Definitely food for thought… Adam Blair, Executive Editor: I’m really of two minds about this.

Consumer 150
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‘Tis The Season For Gift Giving…But Will Experiences Win Out In The Long Run?

RTP blog

Nearly seven in 10 Americans (69%) said they would skip exchanging gifts this holiday season if their friends and family agreed to it, according to a new survey conducted by Harris Poll on behalf of SunTrust Banks. Debbie Hauss, Editor-in-Chief: I think the Harris poll is on target and should be considered seriously by retailers and brands. For

Gifts 150
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How Retailers Can Participate In The Post-Harvey Recovery

RTP blog

Leading organizations donating money and assisting with relief efforts include the American Red Cross , The Humane Society , Americares , The Hurricane Harvey Relief Fund , The United Way and The Houston Food Bank. Debbie Hauss, Editor-in-Chief: Harvey has left its imprint and Irma is on its way.

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Pepsi’s Commercial Controversy: Careless Or Crafty?

RTP blog

Is this a good time for brands to wade into the fray, given that consumers’ awareness about these issues is heightened? Debbie Hauss, Editor-in-Chief: Since the United Airlines blunder yesterday, I hardly remember this bad ad. Adam Blair, Executive Editor: Oh, Pepsi. Ask yourself what your customers value; 2.

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Which Side Should Retailers Take In The ‘War On Cash’?

RTP blog

Debbie Hauss, Editor-in-Chief: I appreciate the impetus behind planning for a cashless society, and I think we’ll get close but never completely there. Adam Blair, Executive Editor: The “cashless society,” like its cousin the “paperless office,” always has been touted as one of the features of a utopian future.

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Shops refusing cash even as lockdown restrictions are eased, Which? finds

365 Retail

Around one in five consumers have been blocked from paying with cash in recent months as lockdown rules have eased, according to Which? The consumer group carried out two separate surveys, covering more than 3,000 people in total, to gauge their experience of payments. The second survey was carried out online. Jenny Ross, Which?

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Identity Theft in eCommerce: How DTC Brands Can Protect Themselves

ESW

Identity theft is the most common type of eCommerce fraud, says UKTN Online News Editor Alara Basul at Ravelin. Email and user accounts, names, addresses and other identifying information is used by attackers trying to look like real consumers. There are two ways you can fall victim.