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The B2B Cross-Border Payments Market: What’s Hot In 2024?

Forrester eCommerce

This has enabled fintech firms to deepen their market penetration. In response, banks are playing a game of competition, collaboration, and, sometimes, acquisition. And the fast development of emerging technologies such as AI/ML and blockchain makes the competitive landscape competition […]

B2B 385
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The Future Of Banking Has Arrived

Forrester eCommerce

Forrester’s view on the future of banking is here – examining the changes that we expect to play out over the next decade of retail banking. The drivers of the future are evolutions of the past – some playing out now, others that will be far more prominent by 2025 and table stakes by 2030. […].

Banking 536
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Banks Must Align Strategy And Technology To Succeed With Personalization

Forrester eCommerce

Banks need a customer-led strategy to govern cross-functional personalization efforts and to determine the right technology investments.

Banking 195
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Small Business Remains A Big Opportunity For Banks

Forrester eCommerce

*This blog post is co-authored by Sohm Gough Small and mid-sized businesses (SMBs) have been battered over the past three years by the continuing to face headwinds of inflation, supply chain interruptions, macroeconomic uncertainty, and disruptive technologies that threaten market upheaval.

Banking 425
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Success Of New-School Vendors Shows That Lean Core Banking Is Finally Here

Forrester eCommerce

Modern banking platforms allow banks to elevate their customer experience and deliver more business value more seamlessly and more effectively. Banks and their technology teams can leverage market dynamics to make digital transformation more feasible both architecturally and economically.

Banking 195
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The Future Of Banking: Invisible, Connected, Insights-Driven, And Purposeful

Forrester eCommerce

Leading banks are pivoting and rebooting their strategy — capitalizing on the pace of change and innovation and setting their course for the next decade. By 2030, banking will be invisible, connected, insights-driven, and purposeful.

Banking 367
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Banking Leaders: Adjust Your Marketing And CX Budgets In The Wake Of COVID-19

Forrester eCommerce

Banking Leaders: Make Spending Changes In Five Categories Post-COVID-19 The business effects of the COVID-19 pandemic will be with us for years. Different industries, including banking, face disparate consumer trends, resource availability, and revenue potential during the pandemic and its aftermath.

Banking 250