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Petco Unleashes Rover.com to Offer Additional Services

Retail TouchPoints

Petco has partnered with online marketplace Rover to provide its pet parent customers with access to pet sitting, boarding and dog walking services directly from the retailer’s website. As a treat, first-time customers will receive a $10 discount on the services.

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Distribution and Wholesale Seek Retail Skillset to Gain Competitive Edge

365 Retail

Providing excellent customer service, whether you’re working within a B2B or B2C focussed industry remains paramount for successful business growth and retention. For distributers and wholesalers, the emergence of multichannel business access points necessitates price transparency, and price equity.

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The Definitive Guide to Selling on Amazon

BigCommerce

This book’s headline, Definitive Guide, is the only possible way to describe what you will find in the subsequent chapters. Here are some things you’ll find throughout the book. Why mobile matters most – 70% of Amazon customers made purchases on Amazon’s mobile site – and how to optimize for it. Take This Book With You.

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Top 2020 Retail Challenges and How To Future-Proof for 2021

Retail TouchPoints

This left smaller retailers searching for ways to boost online sales performance and customer experiences in the face of such stiff competition, especially for leveraging big-ticket retail events — Black Friday, Cyber Monday, Christmas — for securing much-needed revenue. Solution: Embrace Multichannel.

Retail 274
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How Small and Local Marketers can Take Advantage of the Metaverse

Retail TouchPoints

By following a few best practices, small and local retailers can prepare for the metaverse and reap the benefits that come from digital interactive customer engagement. Continue your education through virtual courses, articles and books. Embrace multichannel marketing. The Applications of the Metaverse are Limitless — Literally.

Marketing 319
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Retail is the Number-One Industry Targeted by ADA Website Lawsuits

Retail TouchPoints

In brick-and-mortar stores, title III of the American Disabilities Act (ADA) mandates ramps for mobility-impaired customers or braille signs for the visually impaired. When a website or app is not accessible, customers can bring an ADA-based lawsuit against the offending company. Retail Companies Get the Most Lawsuits. Why Retail?

Retail 249
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Omnisend vs. Dotdigital: A feature-by-feature comparison

Omnisend

Email gives brands an opportunity to reach customers over a channel they check voluntarily, without being too intrusive. At the same time, emails can also get overwhelming for customers. This leads customers to be wary of emails, and negatively affects the brand’s reputation.