GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Additionally, 82% of B2B marketers prioritize lead generation, while 43% focus on customer retention.

B2B 146

B2B eCommerce Customer SEO 146

Kissmetrics

MARCH 22, 2018

In automating this process, they can quickly swap out a gift that isn’t garnering excitement and track orders so customers don’t receive the same gift twice. Using Data To Improve Customer Experience. Even your most loyal customers have other brands they love and those are the very brands with whom you should consider working.

Customer Experience 279

Customer Experience Customer Shipping Costs Gifts 279

Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. The answer is simple—loyalty programs are essential for improving customer retention and ROI. Customers are four times more likely to purchase your products if a friend referred them.

Omnichannel 78

Omnichannel Shipping Costs Social Media eCommerce 78

Optimizely

JULY 31, 2018

Where to start: Remembering Kate Spade — A look back on how the popular designer and trailblazer found her feet in the fashion industry. You’ll get an inside look into what happens behind closed doors in brainstorming and strategy meetings at companies like GE and P&G—and maybe get some ideas of your own in the process.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

Ecommerce Platforms

JUNE 20, 2022

This means you bring in more cash at the beginning, opening up options for reinvestment, and giving your company more breathing room during those usually cash-strapped early months or years. Birchbox offers small sign-up discounts, but they have guaranteed cash flow from monthly and yearly plans, even if customers redeem the discounts.

Subscription 220

Subscription Shipping Costs Merchant Services Payment Services 220

Smile.io

JANUARY 10, 2022

New York Puzzle Company New York Puzzle Company ’s homepage Puzzles seemed to be everyone’s go-to in quarantine. No matter what social media platform you logged onto, there were people showcasing their masterpieces. You have that social media marketing thing in the bag. What do you say, ready to roll?

Hobbies 76

Hobbies eCommerce Books Arts 76

Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. The answer is simple—loyalty programs are essential for improving customer retention and ROI. Customers are four times more likely to purchase your products if a friend referred them.

Omnichannel 78

Omnichannel Shipping Costs Social Media Reference 78

Smile.io

APRIL 14, 2020

According to Inc, a company’s sustainable growth rate is the maximum rate a company can grow at without having to borrow any money. Teal Poppy In the fashion and clothing industry, attracting customers from thousands of competitors can be a challenge. But what exactly is sustainable growth and how do you measure it?

Social Media 85

Social Media Clothing Subscription B2B 85

Smile.io

APRIL 14, 2020

According to Inc, a company’s sustainable growth rate is the maximum rate a company can grow at without having to borrow any money. In the fashion and clothing industry, attracting customers from thousands of competitors can be a challenge. Using UGC shows both new and returning customers that people enjoy your brand.

Social Media 85

Social Media Clothing Subscription B2B 85

SellBrite

MAY 6, 2019

When Pinterest first launched back in 2010, it was the go-to place for women to browse and pin the latest fashion, decor, and meal planning trends. Although it has fewer users than other social media platforms, Pinterest is emerging as a leader for ecommerce. Why use Pinterest for ecommerce. Add ‘Shop the Look’ Pins.

eCommerce 141

eCommerce Social Media Comparison Shopping SEO 141

Smile.io

FEBRUARY 1, 2023

We have compiled a list of 23 Black-owned small businesses to support in 2023 from four different categories—fashion and accessories, beauty and skincare, haircare, home and lifestyle, and food and beverage. Fashion and accessories 1. We’re looking at the top 10 examples of CSR used as a customer retention tool.

Food and Beverages 128

Food and Beverages Beauty and Health Gifts Accessories 128

Smile.io

MARCH 1, 2023

Social responsibility is a huge priority for consumers. According to Harvard Business , “87% of consumers are motivated to purchase from companies committed to making the world a better place.” This brings a more inclusive and authentic experience to your customers.

Customer Retention 95

Customer Retention Customer Apparel Clothing 95

ESW

MAY 23, 2018

Whether you’re running an SaaS company or selling physical merchandise, subscription service offerings can lead to unexpected obstacles that aren’t applicable to traditional direct-to-consumer business models. Traditional eCommerce companies often receive credit card information each time a customer checks out.

Payment Services 60

Payment Services Subscription Operations eCommerce 60

Kissmetrics

MAY 24, 2018

But now, we rely on so many other factors to make our final decisions about companies. Instead, rewards programs, brand reputation, and trustworthy online reviews have taken the place of good, old-fashioned word-of-mouth recommendations. But customers expect businesses to respond to their reviews quickly. Don’t panic.

Games 230

Games Improvements Social Media Customer 230

Smile.io

SEPTEMBER 2, 2021

Tiered programs are becoming an increasingly effective tool for encouraging customer engagement and participation. As rewards marketing continues to gain prominence, more companies are taking advantage of VIP programs. This is because they drive both acquisition and retention results by making their best customers feel special.

Fashion 58

Fashion Recommendation Customer Customer Retention 58

ecomdash

NOVEMBER 26, 2018

Merchants can focus on building more personalized content and customer experiences for their target customers which leads to stronger brand loyalty. Studies show that a 5% increase in customer retention leads to a 95% increase in profits. Take a peek at their online store, social media, and customer reviews.

Shipping Costs 148

Shipping Costs eCommerce Food and Beverages Fulfillment 148

Lemonstand

NOVEMBER 1, 2018

Your customers are doing the same thing. If they like your products and enjoy interacting with your website or your team, they’re going to recommend you to their friends and family, and even their followers on social media. Most purchases fall into this category, like fashion or electronics. It’s a win-win-win situation.

eCommerce 54

eCommerce Social Media Reference Subscription 54

Payoneer

FEBRUARY 22, 2023

The market is comprised of five major categories: Electronics & Media, Fashion, Furniture & Appliances, Food & Personal Care, and Toys, Hobby & DIY. This delay is largely due to the country’s poor addressing and house numbering system, which poses a significant challenge for logistics companies.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Kissmetrics

APRIL 13, 2018

Out of all of the different facets of digital marketing, social media tends to change with the most immediate and drastic results. All marketers know that social media engagement is important. And the more they trust you, the more likely they are to become loyal customers. It’s easier than ever to humanize a brand.

Social Media 241

Social Media Clothing Travel Jewelry 241

Smile.io

FEBRUARY 2, 2024

Repeat Customer Rate 💡 Repeat Customer Rate is the proportion of orders from customers placing at least their second order with a store within the year. Repeat customer rate has increased or remained constant across industries in 2023, indicating increased customer retention. YoY growth.

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

Ecommerce Platforms

NOVEMBER 27, 2018

Today, they have become one of the fastest growing companies in tech (no surprise, given the growth of the ecommerce space as a whole). The company is also on a growth trajectory and serves more than 100,000 online stores globally. customer accounts. tools to sell via social media. store optimized for mobile.

BigCommerce 192

BigCommerce Shopify Live Chat Shipping Costs 192

Ecommerce Platforms

JULY 19, 2021

In direct to consumer, a company sells directly to the end-user via an online medium. The clearest difference between how a conventional manufacturer and a direct-to-consumer brand approach marketing is that direct-to-consumer businesses take full ownership and control of the end-users customer journey from start to finish. Go to top.

Consumer 197

Consumer Marketing Shipping Costs Article 197

Ecommerce Platforms

JULY 19, 2021

In direct to consumer, a company sells directly to the end-user via an online medium. The clearest difference between how a conventional manufacturer and a direct-to-consumer brand approach marketing is that direct-to-consumer businesses take full ownership and control of the end-users customer journey from start to finish. Go to top.

Consumer 197

Consumer Marketing Shipping Costs Article 197

Kissmetrics

SEPTEMBER 19, 2020

This is good news for ecommerce companies; it’s great news for ecommerce companies with an agency that’s ready to take advantage of this growth. Return rates: Returns cost ecommerce companies more than $550 billion. NP Digital is my e-commerce marketing company. percent by 2024, up from 77.3 percent in 2020.

eCommerce 275

eCommerce eCommerce Marketing Shipping Costs Shopify 275

Ecommerce Platforms

MAY 6, 2019

That goes for brick-and-mortar retail stores as well as e-commerce companies. It does its magic in an outside-the-box fashion by motivating site visitors. Potential and past customers are driven directly from those social sites to your products and media pieces that consumers are looking for.

eCommerce 137

eCommerce eCommerce Platforms SEO Small Business Retail 137

Smile.io

JANUARY 17, 2023

When you operate in a competitive industry, the customer experience matters more than ever. That’s the case for our first brand, sustainable drinkware company, BrüMate. That’s where their top loyalty program, BrüCrew comes in handy to help customers feel valued and a level of exclusivity.

Customer Loyalty 61

Customer Loyalty Customer Subscription Omnichannel 61

Lemonstand

JUNE 21, 2018

Through company newsletters, new product announcements, and breaking news, e-tailers can provide previous buyers with a small push to return without bugging them. Sending “we miss you” messages to former customers creates a baseline of return business since 45% of recipients read reactivation emails like this one from Teespring.

eCommerce 46

eCommerce Shipping Costs Customer Merchant Services 46

Retail TouchPoints

AUGUST 11, 2022

Vijay Talwar, new CEO of Wish who joined the company this February from Foot Locker. Talwar joined the company this February , taking the reins from former CEO and Founder Piotr Szulczewski and marking the final piece of a C-suite overhaul. The company is based in the U.S., Merchant quality.

Merchant Services 264

Merchant Services Shipping Costs Payments Consumer 264

ROI Revolution

AUGUST 5, 2021

With growing concerns like social unrest, the coronavirus pandemic, and consumers’ general distrust in brands, giving back and being authentic also became more crucial for brands in 2020. of CMOs report increased acknowledgement from customers of companies’ attempts to “do good.”. Social media + COVID-19 trends.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

MARCH 2, 2021

Social media advertising stats + trends in the face of COVID-19. Around half of adults were using social media more at the beginning of the pandemic , with strong increases in engagement across Facebook, Instagram, and Snapchat. One of the biggest shocks to the world of social media last year was the growth of TikTok.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

DECEMBER 2, 2021

How the pandemic has changed how companies do privacy. The pandemic brought an increase in privacy initiatives for companies around the globe. 35% of companies say that the benefits they experienced from adopting new privacy initiatives were worth at least doubled the amount they invested in them in 2020. November 18.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JUNE 1, 2021

With growing concerns like social unrest, the coronavirus pandemic, and consumers’ general distrust in brands, giving back and being authentic also became more crucial for brands in 2020. of CMOs report increased acknowledgement from customers of companies’ attempts to “do good.”. Social media + COVID-19 trends.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

With growing concerns like social unrest, the coronavirus pandemic, and consumers’ general distrust in brands, giving back and being authentic also became more crucial for brands in 2020. of CMOs report increased acknowledgement from customers of companies’ attempts to “do good.”. Social media + COVID-19 trends.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

MAY 6, 2021

With growing concerns like social unrest, the coronavirus pandemic, and consumers’ general distrust in brands, giving back and being authentic also became more crucial for brands in 2020. of CMOs report increased acknowledgement from customers of companies’ attempts to “do good.”. Social media + COVID-19 trends.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

DECEMBER 3, 2020

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Social media pandemic performance stats. Many marketing experts expected social media usage to soar over the course of the pandemic due to stay-at-home mandates and people spending more time isolated.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

JANUARY 5, 2021

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Social media pandemic performance stats. Many marketing experts expected social media usage to soar over the course of the pandemic due to stay-at-home mandates and people spending more time isolated.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

APRIL 8, 2021

As the leading casual apparel company worldwide (according to Statista), Gap expects that 50% of its sales will come from digital this year. Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases. Social media + COVID-19 trends.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136