Retail TouchPoints

SEPTEMBER 3, 2020

The Retail Innovation Conference has added a multitude of seasoned retail executives and changemakers to the agenda for its first-ever online experience. To learn more about these and other speakers lined up for this jam-packed event, visit the Retail Innovation Conference agenda.

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Retail TouchPoints

APRIL 22, 2022

Good news: you can satisfy your curiosity on these and dozens of other topics in one place, the 2022 Retail Innovation Conference & Expo , coming up May 10-12 at McCormick Place in Chicago. Register for the Retail Innovation Conference & Expo here.

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Ecommerce Platforms

AUGUST 15, 2022

Save the date for the “Make it Big” Conference, to connect with thought leaders, ecommerce industry experts, and other merchants interested in growing their online businesses. Read below for all the Make it Big Conference details for 2022, including: What is Make it Big? What can conference participants expect to learn this year?

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RTP blog

APRIL 26, 2018

By Glenn Taylor, Senior Editor While the Retail TouchPoints team is gearing up for next week’s 2018 Retail Innovation Conference in New York City, I had the opportunity to attend two user conferences this week in Las Vegas — Magento Imagine and NetSuite SuiteWorld. Although RTP.

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Retail TouchPoints

NOVEMBER 29, 2022

CEO Marvin Ellison, speaking during a recent conference call discussing the home improvement retailer’s Q3 financial results, revealed that Lowe’s is on track to change over its entire store base to this model by the end of 2023. The retailer’s legacy distribution model had stores operating as nodes in the fulfillment process.

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RTP blog

JULY 18, 2017

By Debbie Hauss, Editor-in-Chief The third annual Retail Innovation Conference (RIC18) is now confirmed for Tuesday-Wednesday, May 1-2, 2018 at Convene in New York City. The conference will kick off, once again, with compelling and unique Store Tours on Monday, April 30 and it will include the fourth annual Retail Innovator Awards.

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Retail TouchPoints

OCTOBER 17, 2023

Customer reviews are an important part of the shopping experience, and the goal of this coalition is to ensure every review reflects customers’ actual experiences,” said Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon in a statement.

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Retail TouchPoints

APRIL 18, 2024

Retailers then began to focus on improving operational efficiencies and the shopper experience to support the company’s strategy. Then they actively seek out technological advancements, emerging trends and disruptive innovations to gain a competitive advantage and create value for their customers. A culture of innovation.

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Retail TouchPoints

JUNE 9, 2023

By necessity, retailers are most concerned with the present day: they have to make sales and engage customers in the moment, no matter what channel they’re operating in. There’s the AI-powered Customer Data Platform provider Pairzon , AI imaging provider Claid.ai ; and AI-powered inventory optimization from syrup.

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Pivotree Blog

OCTOBER 18, 2023

Fresh from the 2023 MEMA Technology Conference , I feel re-energized and even more passionate about my love for this industry, if that is even possible! Marylou Homung Marylou brought a unique perspective to the discussion by focusing on technology adoption, industry standards, and customer satisfaction.

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Retail TouchPoints

AUGUST 2, 2023

While information contained in government-issued tax documents is presumptively verified, [5] online marketplaces should implement additional measures to confirm validity of other collected seller information within 10 days of collection, [6] and to be certain that the seller is operating lawfully and legitimately. Who Must Comply?

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Retail TouchPoints

AUGUST 1, 2023

8 acts as a strategic vehicle to think about “larger bets” that will be “transformational for Walmart in the medium- to long-term,” according to Jaya Balasubramaniam, VP of Incubation, Strategy and Operations for Store No. 8 has explored to support future experience innovation. Then, Store No. A startup within Store No.

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Retail TouchPoints

MARCH 15, 2024

The retailer also is debuting its new 50K DICK’S format, which “completely revolutionizes our most typical 50,000-square-foot store,” said Lauren Hobart, President and CEO of Dick’s on a conference call discussing the results. Dick’s plans to open a total of 16 50K stores in 2024, consisting of 12 relocations or remodels and four new stores.

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Retail TouchPoints

MAY 13, 2022

Representing the entire retail realm — from store design to CX strategy, ecommerce and retail operations — the 40 Under 40 Awards spotlight up-and-coming leaders who have done innovative and remarkable work and contributed significantly to the progress of the retail industry as a whole.

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Retail TouchPoints

JANUARY 10, 2023

Additionally, Amazon is adding a new feature to the Buy with Prime package that will enable merchants to display ratings and reviews from Amazon customers on their own online stores. But what we know is that it’s going to be a better customer experience for Prime members. and the honest answer is, maybe.

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Retail TouchPoints

MAY 17, 2022

Zaccariello noted that physical stores not only remain important sales channels, they also provide opportunities to deliver vital connections to and among customers. We worked with the local team to understand what is going to work for this young customer in Shanghai. Adjusting Physical Experiences to Local COVID Lockdown Conditions.

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Retail TouchPoints

APRIL 19, 2023

Both are critical as brands try to develop environments and experiences that align with new customer behaviors and expectations. This year, PAVE Global is bringing this design challenge model to the Retail Innovation Conference & Expo, taking place June 13-15, 2023 at McCormick Place in Chicago.

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Retail TouchPoints

SEPTEMBER 11, 2020

GameStop already has closed 388 locations this year; the retailer currently operates more than 5,100 stores around the world. GameStop attributed the losses to a 13% reduction in total store operating days due to COVID-19 shutdowns, as well as a 10% reduction in its store base as part of the de-densification strategy.

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PERQ

NOVEMBER 9, 2023

Multifamily professionals, mark your calendars for the most anticipated multifamily conferences 2024 has to offer! Today we’re covering four must-attend 2024 multifamily conferences: 1.

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Retail TouchPoints

APRIL 20, 2022

While online platforms and communities like Instagram are the “cornerstone” of the brands’ digital footprints, Del Fante explained that each physical location presents a unique opportunity to “express our brand in a way for us to retain customers. This technology is useful in cities and states that don’t allow customers to see the product.”

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Retail TouchPoints

APRIL 10, 2023

“As a growing retailer serving thousands of communities across the country, Dollar General is committed to providing a safe work environment for its associates and shopping experience for its customers,” said the company in a statement shared with Retail TouchPoints. “We Based in Goodlettsville, Tenn., Dollar General Corp.

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Retail TouchPoints

MARCH 1, 2024

Increasingly Personalized, Highly Relevant and Motivational Content’ Noting that Best Buy can attribute “roughly 90% of our revenue to known customers,” Barry explained how the retailer would use its loyalty program to elevate personalization. These learnings will collectively continue to help us refine our forward-looking store strategy.”

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Retail TouchPoints

DECEMBER 6, 2023

Brands, even those built on Amazon, have choices now; and newer marketplace operators like Walmart and Target , as well as OGs like Ebay , are making a determined pitch to be the platform of choice for third-party sellers. Another thing sellers are increasingly looking for is a good customer experience for themselves, according to Ali.

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Retail TouchPoints

MARCH 13, 2024

Long before there was livestreaming, social media or even the internet, there were home shopping networks — and the undisputed leaders of that realm were QVC and HSN , now both operated under the umbrella of Qurate Retail Group. Don’t miss the chance to hear from him live at the Retail Innovation Conference & Expo this June.

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Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. margin points when their customers’ journeys are not optimized, but when they are optimized, they can recover about 70% of that margin loss,” explained Buzek.

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Optimizely

MAY 15, 2018

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. How to Stay on Top of Operations when Selling Everywhere. Scott Palmer, Chief Operating Officer, Spikeball Inc. Your customers are on Amazon.

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Retail TouchPoints

MAY 5, 2023

Morgan 9th Annual Retail Round-Up Conference. Conversion rates also are “significantly above mall locations and customer experience scores on layout and neatness of the store, ease of the checkout process and availability of colleagues are 25 to 30 points higher,” Gennette said during the company’s Q4 2022 earnings call in March.

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Retail TouchPoints

APRIL 26, 2022

Foxtrot is taking its own approach to the rapid delivery market by embracing a fully omnichannel operation. Foxtrot will be among the innovative thought leaders presenting at the 2022 Retail Innovation Conference and Expo on May 10-12, 2022, in Chicago. At the end of the day though , for us , fast delivery is table stakes.

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Retail TouchPoints

APRIL 20, 2022

Understanding the buyer, their needs and why a consumer would choose owning an EV over a regular vehicle is the first step to engaging the customer. Consumer interest in EVs centers on the perception of lower fuel costs, environmental consciousness, and a better driving experience.

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Retail TouchPoints

NOVEMBER 8, 2021

Creating impactful digital experiences that delight customers can be daunting, even for the largest brands. As you’re planning for 2022, here are four strategies to help you focus and refine the digital experience to realize immediate ROI in 2022 and beyond. Connect customers and employees for a delightful digital experience.

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BigCommerce

SEPTEMBER 5, 2017

50% Off The Content + Commerce Conference. 18-20, 2017 conference features Casper, Rue La La, RACKED, Jet.com, ZICO, Fossil and more. Their revolutionary iOS reinvented how devices should operate, and it didn’t take long for Blackberries to become obsolete. Pillar #1: Customer Centricity. Let’s take a look.

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Retail TouchPoints

AUGUST 21, 2020

It is particularly important in e-Commerce, where the speed of decision-making distinguishes winners from losers, as customers can compare different offers instantly through their phones, laptops, and tablets. How Wiggle Uses Market-Based Pricing To Optimize Operations.

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Retail TouchPoints

SEPTEMBER 6, 2022

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference. This will reduce walking for our associates by 47%.”.

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Groove

DECEMBER 7, 2023

Etail West 2024 is a four-day conference taking place in Palm Springs, California from February 26th through February 29th, 2024 - although the final day is reserved for retailers only. If you’re a retailer, technology partner, or systems implementer looking for a place to showcase your products and network, then mark your calendars!

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GetElastic

SEPTEMBER 6, 2021

She oversaw and led the strategy for Intuit.com, including a complete overhaul from the infrastructure all the way through to the customer experience. She is also a sought-after speaker, presenting regularly at conferences such as GrowthHackers, Brand Innovators, and Oracle Open World.

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Retail TouchPoints

SEPTEMBER 22, 2020

However, companies like ThirdLove were able to tap into their core competencies and find new ways to serve customer needs. We can collect a lot of data about customers, where they’re visiting from and from what marketing channel, and really tie it together,” Zak said. “We

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Retail TouchPoints

JUNE 15, 2023

One of the big takeaways from his keynote at the 2023 Retail Innovation Conference & Expo in Chicago was about the importance of thinking outside the box as a way to stand out from the crowd: “Don’t just check boxes; create new boxes to check.” Hearing customers’ excitement and their frustration helps us make better decisions.

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