Retail TouchPoints

JULY 28, 2020

Numerous industry experts have commented that COVID-19 has accelerated many existing retail trends, most notably consumers’ embrace of digital commerce. But what do those who are directly involved in decision-making — marketers on one side, consumers on the other — really think about this shift? 12 webinar.

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Webinar Consumer Marketing Consumer Goods 270

RepslyBlog

MARCH 10, 2022

High-performing retail execution strategies are crucial for success in today’s selling environment, but many consumer goods companies are saddled with legacy technologies and procedures that are hindering growth. In order to seize market opportunities, platforms need to be both easy to use and adaptable.

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Technology Consumer Retail Consumer Goods 52

Retail TouchPoints

OCTOBER 24, 2023

However, discretionary spending is expected to drop as the federal student loan pause ends in the fall, leaving consumers with less buying power and putting pressure on revenues. For CPGs, it’s become clear that there are process and technology gaps involved in servicing D2C demand.

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Retail Supplies Operations Technology 287

Retail TouchPoints

MAY 29, 2024

In today’s dynamic retail landscape, characterized by shifting consumer behaviors and evolving preferences, the traditional approach to real estate and store formats is undergoing a significant transformation. In a world inundated with choices and distractions, consumers crave simplicity in their shopping experience.

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Retail Consumer Financial Services Customer Experience 272

Groove

FEBRUARY 27, 2024

Santiago, with a rich background in consumer goods and digital sectors, dives into Cutter & Buck's transition from a golf-centric brand to a premium lifestyle label with long-lasting, consumer-favorite products.

eCommerce 195

eCommerce Apparel Operations Multi-channel 195

Retail Technology Review

JULY 18, 2017

New research from MarkMonitor, the enterprise brand protection solutions provider, reveals counterfeit goods still pose a significant risk to consumers.

Consumer Goods 93

Consumer Goods Consumer 93

Retail TouchPoints

SEPTEMBER 9, 2022

Few executives may truly understand how these technologies are impacting their business strategies and investments, so The D2 Summit was formed to foster an open forum for technology and finance leaders to converge and discuss the implications of the booming Web 3.0 CEOs, CIOs, CFOs and other executives involved in Web 3.0,

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Customer Loyalty Consumer Goods Customer Experience Technology 302

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. Data will fuel the shift to digital, according to expert contributors to the recent Retail TouchPoints (RTP) webinar, Analyzing The Shift To Digital From 7,000 Marketers And 1B Consumers Worldwide.

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Webinar Consumer Payments Marketing 287

Retail TouchPoints

MARCH 18, 2024

In part because the generative AI adoption curve has been so steep, concerns about the technology — and the quality of the data that informs its responses — have taken on greater urgency. The top three areas where retailers plan to use generative AI are in customer service, marketing and store operations.

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Retail SEO Operations Consumer Goods 315

Retail TouchPoints

FEBRUARY 27, 2024

A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand. This includes implementing robust security protocols, regular system audits, employee training and investing in advanced cybersecurity technologies.

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Payment Services Retail POS Operations 276

RTP blog

MARCH 19, 2018

Well, you don’t need to care, but Charles Darwin would argue you should: “It’s not the strongest of the species that survive, nor the most intelligent, it’s the one that most adapts to change.” Technology is changing the way we live, the way consumers shop and the way retailers need to operate.

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Consumer Retail Multi-channel Toys 150

Retail TouchPoints

SEPTEMBER 29, 2022

There are signs of a disconnect between consumers and retailers when it comes to sustainability. A recent report has found that two-thirds of consumers are willing to pay more for sustainable products than retailers expect — and reveals that consumer preference for recommerce models is also being underserved. A Starting Point.

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Retail Fashion Supplies Apparel 362

Retail TouchPoints

SEPTEMBER 29, 2020

Centric Software provides enterprise solutions to fashion, retail, footwear, outdoor, luxury, consumer goods and home décor companies to achieve strategic and operational digital transformation goals.

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Fashion Management Outdoor Consumer Goods 263

Retail TouchPoints

MAY 13, 2022

Her career, spanning more than 20 years, includes general management, marketing and commercial responsibilities including global consumer goods, payments, ecommerce and digital marketing. Tait has served as President and a member of the company’s board since January 2021.

Payment Services 276

Payment Services Consumer Goods Management Operations 276

Retail TouchPoints

JULY 11, 2023

These growth rates present big opportunities for brands, especially those that want to reach digitally savvy consumers in new markets. Younger consumers are especially open to buying from brands beyond their own borders. Do the Market’s Consumers Understand Your Products and Services? ” 4. “For ” 4.

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Fulfillment Consumer Consumer Goods Download 263

RIS News

DECEMBER 19, 2023

As part of the CGT/RIS Executive Council, Saurabh Atri brings a deep understanding and enthusiasm for retail and consumer goods technology to the table, offering a unique lens through which to navigate the challenges of an industry in constant motion

Consumer Goods 85

Consumer Goods Technology Consumer Retail 85

Retail TouchPoints

JULY 19, 2023

We put great effort into ensuring that our benefits package resonates with employees’ needs,” said Kelley Kurtzman, SVP of Consumer Field Sales at Verizon. Integration with other technology can also help automate routine tasks and free associates to focus on delivering an exceptional customer experience.

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Technology Mobile Customer Experience Consumer Goods 231

Retail TouchPoints

AUGUST 20, 2020

That weapon is an immensely valuable yet often underappreciated asset: data capital, specifically around consumer insights and demand forecasting. The few retail and consumer goods leaders that have taken notice are vigorously investing in open source technologies, data management and data science skill sets to leverage their data.

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Retail Consumer Goods Omnichannel Mobile 216

Retail TouchPoints

MAY 1, 2023

Investment Darlings: Sustainability, AI and Personalization While the industry is rife with new brands designed to challenge the marketplace and offer consumers more pointed solutions, investors are considering the ripple effects of external forces, like inflation, that will undoubtedly impact the long-term ROI of their investments.

Retail 271

Retail Beauty and Health Omnichannel Operations 271

365 Retail

MAY 2, 2024

A further 38% of consumers head in-store to ‘showroom’, checking out the product information available at the shelf-edge or in bricks-and-mortar settings before buying online, and another third (35%) rely on information available on retailers’ apps.

Social Media 52

Social Media Information Channel Consumer 52

RepslyBlog

JULY 20, 2023

Welcome to Repsly’s AI column aimed to highlight ways that AI can be a powerful tool for CPG brands to grow shelf space, drive sales, and maximize brand control and presence.

Consumer Goods 40

Consumer Goods Consumer Retail Technology 40

Retail TouchPoints

MAY 11, 2023

For shopping, SGE aims to do more of the work for consumers by summarizing insights from the commerce ecosystem to offer up more accurate and relevant information. Advertising will of course be a part of the mix as well, with Search Ads appearing in dedicated slots within SGE results.

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Banking Blog Consumer Goods Fashion 295

365 Retail

NOVEMBER 9, 2022

New research released by SAP reveals that despite ongoing cost of living challenges, over half (52%) of UK consumers aged 18-34 are actively looking to shop more from retailers with strong sustainability credentials this Christmas. Locally sourced food is the most popular sustainability option among UK consumers.

Consumer 57

Consumer Gifts Travel Consumer Goods 57

Retail TouchPoints

JUNE 3, 2020

COVID-19 has accelerated the contactless revolution: 84% of Americans ( 77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% ( 63% globally) planning to continue doing so afterward, according to a survey by Capgemini.

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Mobile Payment Services Technology POS 291

RepslyBlog

OCTOBER 8, 2021

The retail execution software leader is helping field teams leverage image recognition technology to execute faster, cheaper, and more accurate shelf audits at scale.

Consumer Goods 52

Consumer Goods Consumer Technology Retail 52

Retail TouchPoints

FEBRUARY 18, 2021

And as COVID-19 volatility continues to put retailers and consumers in a frustrating holding pattern, more retail brands are turning to appointments to minimize store traffic and keep social distancing guidelines in place. consumer health concerns still loom, according to survey data from Shopkick. Are Appointments in Your Future?

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Retail Beauty and Health Books Omnichannel 309

Retail TouchPoints

JANUARY 16, 2022

The need to fit easily into consumers’ lives is likely why businesses that reimagine the services their customers already know and love will be more successful in achieving CSR objectives while driving the bottom line. Contact your local AWS rep who can help you apply our technology expertise to support your tailored CSR journey.

Merchant Services 294

Merchant Services Beauty and Health Supplies Consumer 294

RIS News

JULY 31, 2023

Learn how consumer goods companies and retailers like Kimberly-Clark, ConAgra, Walmart, and more are creating agile, adaptable organizations through new ways of thinking and new technologies.

Consumer Goods 69

Consumer Goods Technology Consumer Retail 69

Retail TouchPoints

APRIL 4, 2022

The approaching sunset of cookies and increased consumer concerns about privacy are pushing retailers to find new ways to personalize everything from product recommendations to communications preferences. However, if you know the category, the consumer and what matters, you can build a whole system that’s intelligent. It took us 2.5

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Social Media Recommendation Consumer Document 275

Retail TouchPoints

MAY 1, 2023

Investment Darlings: Sustainability, AI and Personalization While the industry is rife with new brands designed to challenge the marketplace and offer consumers more pointed solutions, investors are considering the ripple effects of external forces, like inflation, that will undoubtedly impact the long-term ROI of their investments.

Retail 239

Retail Beauty and Health Omnichannel Operations 239

Retail TouchPoints

SEPTEMBER 29, 2020

Session topics ranged from ramping up touch-free in-store technologies to strengthening supply chains and getting the most out of marketplaces. All these factors have retailers seeking ways to maximize their existing solution sets as well as making smart technology investments for the future.

Webinar 276

Webinar Payment Services Shipping Costs Retail 276

Retail TouchPoints

AUGUST 16, 2021

After all, consumers need to be able to bring back certain items. Goods received might be damaged or the wrong size, or maybe it was another cat sweater from your aunt that just did not have a place in your rotation. Consumers, for example, have started to adopt the ‘bracketing’ strategy. But don’t stop there.

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Retail Shipping Costs Supplies Shopify 336

Retail Technology Review

JULY 16, 2019

By René Aerdts Chief Technologist – Global Consumer Goods, DXC Technology. As a result of technically advanced e-commerce platforms such as Amazon, consumer expectation with regards to customised buying experiences and always-on services have skyrocketed.

eCommerce Platforms 119

eCommerce Platforms eCommerce Consumer Goods Retail 119

Retail TouchPoints

APRIL 15, 2021

A Forrester report titled Geopolitical Disruption Demands Local Trust reveals that existing consumer demands for local, relevant experiences have compounded during the pandemic. Value-based consumption and the need to make meaning for both consumers and employees is deeply rooted into local cultures.” Husson: It is indeed so tricky.

Consumer 216

Consumer Marketing Technology Customer Experience 216

Retail TouchPoints

NOVEMBER 3, 2022

A recent survey from retail research firm NPD showed that the share of consumers’ planned shopping for the holidays ticked up this year for in-store versus online, in contrast to a long-term decline, and major retailers like Walmart and Party City just announced plans to direct the majority of their holiday hires to work on store floors.

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Workshop Technology Travel Management 276

Retail TouchPoints

MAY 17, 2022

Those insights and communities are what actually give the metaverse its intrinsic value, especially when trying to target, engage and build brand loyalty with consumers. Virtual goods like Atari shoes in The Sandbox and Monster Energy drinks in ‘Death Stranding’. Fashion/luxury, CPG/consumable goods, clothing/shoe brands.

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Fashion Events Presentation Travel 266

Retail TouchPoints

JUNE 26, 2023

The latter is a particularly welcome development for large purveyors like Vintage Wines, which now have more options and space to introduce their offerings to consumers, and Kogan has been integral in rolling this out across the company’s portfolio at retailers across the country.

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Food and Beverages eCommerce Fashion Information 276