Retail TouchPoints

JANUARY 4, 2022

2021 was a critical year for the direct-to-consumer (DTC) space. With consumers’ rapid shift to ecommerce channels, DTC players had to navigate surges in demand and effectively compete against a broader landscape that included their startup peers but also omnichannel behemoths.

Omnichannel 319

Omnichannel Consumer Channel Toys 319

Retail TouchPoints

DECEMBER 22, 2022

Design and visual merchandising teams in particular rise to the occasion, finding creative themes, materials, lighting and more to evoke delight and holiday spirit among consumers of all ages.

Consumer 264

Consumer Retail Toys Presentation 264

RTP blog

APRIL 27, 2018

By Stephen Wakeling , Phobio The ubiquity of Amazon and recent announcement of the Toys ‘R’ Us closure offers a sobering glimpse of how the retail industry is radically shifting and transforming. Staying ahead of market trends and customer behavior is critical for any business to survive and thrive.

Omnichannel 150

Omnichannel Retail Toys Technology 150

Retail TouchPoints

JULY 12, 2022

Walmart is also on that list, but it stands out because Walmart has the ability to introduce the power of AR to more consumers than almost any other retailer given its massive global reach. Every week approximately 220 million customers visit Walmart-owned banners across 24 countries and websites. Enter retail.

Apparel 361

Apparel eCommerce Toys Omnichannel 361

Sailthru

JUNE 13, 2018

Radio Shack, Sports Authority, Payless, Wet Seal and more recently, Toys ‘R’ Us: It’s worth noting that they’re practically all — or were all — brands of scale. But more than that, they illustrate the opportunity brands have to leverage their scale and modernize the customer experience. Our brains don’t work that way.

Customer Experience 68

Customer Experience Payment Services Customer Payments 68

Retail TouchPoints

JULY 14, 2020

That assumption seems to be confirmed by research published by Cotton Incorporated via their Consumer Response Surveys. The Second Wave research results from April 27, 2020 showed that 73% of respondents expect this pandemic experience to change the way they shop in the future. BOPIS Fulfillment Options.

Fulfillment 240

Fulfillment Payment Services Outdoor eCommerce 240

Retail TouchPoints

APRIL 6, 2022

The technologies we’re referring to include video analytics and computer vision, thermal sensors, motion detectors, geospatial analytics, CRM omnichannel solutions and AR/VR to name a few, all of which cover a range of capabilities and price points. Driving Shopper Engagement.

Omnichannel 265

Omnichannel Events Operations Technology 265

Wiser

SEPTEMBER 10, 2019

Pricing information is readily available for consumers at any time of day. How can you remain competitive with the growing availably of information for consumers? We surveyed over 1,200 people to find out how price intelligence impacts consumers’ shopping decisions. How Do Consumers Compare Prices? Entertainment.

Consumer 88

Consumer Mobile Omnichannel Information 88

Retail TouchPoints

MARCH 6, 2023

Two dedicated ear-piercing studios in the Paris store also showcase the service, and an in-store content creation studio invites consumers to get creative. Full of immersive experiences and innovative touches, we’re inviting consumers to have fun, experiment and co-create with Claire’s.”

Magazine 289

Magazine Fashion Department Stores Jewelry 289

Retail TouchPoints

DECEMBER 14, 2023

They are historically accurate toys and accessories that feature elaborate and immersive backstories uniquely suited to bring to the screen. I had Kirsten, and she had Molly,” Beer shared in a statement. They didn’t feel like dolls to play with, rather real people whose worlds we got to imagine ourselves in.

Toys 236

Toys Accessories Books Customer Experience 236

Retail TouchPoints

MARCH 8, 2022

Whether they’re shopping for clothes, toys, books, furniture or electronics, consumers shopping for baby items can easily be overwhelmed by the volume of information available — especially online. Through quarterly surveys, consumer panels and individual UX research, Babylist has been able to master its content strategy.

Social Media 293

Social Media Leisure Consumer Toys 293

Retail TouchPoints

JUNE 1, 2020

Every retail journey — whether it’s a browse through a neighborhood store or a series of clicks through a web site — involves two simple things: First, a customer intention; and Second, an outcome, which, ideally for both retailer and customer, is a sale. Space To Experience.

eCommerce 141

eCommerce Retail Toys Demo 141

365 Retail

NOVEMBER 1, 2021

This year Etam will transform its stand into a real omnichannel pop-up store where participants will be able to enjoy a conventional shopping experience. A world first, this 40 sq-m pop-up stand will allow participants to experience the Easy shopping RFID customer experience technologies developed by Retail Reload.

Omnichannel 52

Omnichannel Toys Customer Experience Technology 52

Kibo

JANUARY 15, 2023

After years of weak performance and increasing demand from shoppers for seamless customer experiences, Molly Langenstein, Chico’s FAS CEO and President, stepped in and embarked on a three-year vision. “We Part of that plan was switching to a modular, composable eCommerce solution to deliver seamless customer experiences.

Shipping Costs 62

Shipping Costs Customer Experience Fulfillment Technology 62

Retail TouchPoints

FEBRUARY 13, 2023

During the heart of the holiday season, experiential toy retailer Camp launched Gift Finder , an interactive tool designed to help site visitors find the perfect gift for everyone — from infants to adults.

Gifts 236

Gifts Toys eCommerce Recommendation 236

Omnisend

DECEMBER 14, 2023

Reading Time: 8 minutes Do you avoid promotions for Boxing Day because you think consumers have had enough of the sales between Black Friday to Christmas? Choose the right products Clothes and shoes are the go-to shopping option for many consumers on Boxing Day. 100% 50% off new trendy toys 100% 10 exclusive dresses on sale now!

Marketing 88

Marketing Social Media Events Clothing 88

Smile.io

APRIL 27, 2023

Simply, LEGO is a huge brand with a global reach, unlike any other toy for boys and girls and most recently for adults. Using familiar characters, simple instructions, notable collaborations, and enticing offers, LEGO proves that they know how to strike a chord with their consumers, no matter the age.

Toys 70

Toys Omnichannel Arts Customer 70

retailnext

SEPTEMBER 19, 2019

Therefore, the ability to understand the consumer, effectively manage costs and create a flexible business model become important success factors. The strategy of retailers should be directed precisely at the mapping of their activities in the impressions and evaluations of consumers.

Marketing 52

Marketing Retail Payment Services Omnichannel 52

Retail TouchPoints

AUGUST 31, 2022

And 64% of all consumers have purchased a virtual good or taken part in a virtual experience or service in the past year.”. Prediction 2: Operational Excellence will Help Omnichannel Retailers Stand Apart. Further digitizing the in-store side would maximize speed and convenience while empowering the customer.

Omnichannel 252

Omnichannel Toys Shipping Costs Sporting Goods 252

Retail TouchPoints

OCTOBER 14, 2021

Retailers and consumers alike are bracing for a holiday season much like the last — masks look set to remain a top stocking-stuffer; “supply chain” has a become a daily topic in mainstream media; and parents are gearing up for tears with the top toys of the year already predicted to go out of stock. A Tale of Two Types of Retailer.

Supplies 288

Supplies Marketing Toys Consumer 288

GetElastic

NOVEMBER 29, 2022

Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Today’s brands (if they are paying attention) are taking note of how customers interact with their brand, and how the brand makes them feel to optimize the customer journey.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

Payoneer

FEBRUARY 22, 2023

The market is comprised of five major categories: Electronics & Media, Fashion, Furniture & Appliances, Food & Personal Care, and Toys, Hobby & DIY. To ensure that customers enjoy a hassle-free experience, multiple payment options should be made available to cater to different preferences.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

OrderDynamics

MAY 29, 2018

Aisles showed product falling off the shelves, sweaters on the floor, new toys broken by careless shoppers. The physical experience is an adventure. It brings consumers in to be mesmerized by the displays. It has to be a better experience than regular in-store shopping. Boxes were strewn everywhere. Ka-ching … yes.

Channel 50

Channel Social Media eCommerce Outdoor 50

BigCommerce

AUGUST 6, 2018

And the retailers tapping in to serve parents in need of toys, clothing, and gear are growing equally as quickly. Today, about 20% of baby products sales take place online—more than any other consumer packaged goods category. Scentos Wins Best Customer Experience Website. Babies and kids grow – fast. Fits the brand!

eCommerce 197

eCommerce BigCommerce Customer Clothing 197

Kibo

NOVEMBER 19, 2021

McKinsey confirms there will be strong consumer demand throughout November and December, predicting a 7% increase in retail sales from 2020. Driven by the rampant news of supply chain issues, staffing shortages, and probably shipping delays, shoppers are embracing omnichannel experiences. compared with last year.

Merchant Services 62

Merchant Services Omnichannel Shipping Costs B2C 62

Retail TouchPoints

MARCH 4, 2024

However, the influence and impact of this consumer base already are significant, considering the heightened role they’ve played in household decision-making processes since the start of the pandemic. Pester power’ has never been higher. ” However, to be successful, they must understand Gen Alpha’s unique behaviors and preferences.

Social Media 279

Social Media Beauty and Health Games Merchant Services 279

Retail TouchPoints

AUGUST 4, 2023

While I certainty encourage you to listen to the full episode (sorry for the shameless plug), here are a few key takeaways to consider: Takeaway 1: Understand All the Ways Your Brand Speaks to Consumers Whether you like it or not, the Barbie brand has a lot of weight. Now, Barbie has 35 skin tones, 97 hairstyles and nine body types.

Social Media 213

Social Media Presentation Fashion Toys 213