Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. Not surprisingly, many have found the data points to residential enclaves in and around cities where consumers live.

Consumer 254

Consumer Food and Beverages Retail Apparel 254

Retail TouchPoints

NOVEMBER 10, 2022

Reward members with Beauty Insider points for attending and interacting at the retailer’s Sephoria virtual brand founder events. Retail TouchPoints (RTP): How is Sephora dealing with shifts in shopper behavior over the past few years, particularly as consumers’ budgets have come under increased pressure? Emeline Berlind.

Consumer 216

Consumer Gifts Events Customer Experience 216

BigCommerce

JULY 19, 2018

has been the highest consumer of wine in the world since 2014. But the sector of the wine industry with the largest growth is direct-to-consumer sales (D2C). Whether you compare it to grocery stores, convenience stores, or independent wine shops, winery D2C shipping continues to be the leading retail channel.

Shipping Costs 263

Shipping Costs Shipping eCommerce Merchant Services 263

Retail TouchPoints

SEPTEMBER 26, 2022

Unfortunately, unexpected situations can occur at any moment, like a global pandemic that reduces foot traffic to a trickle, or the shift of consumer demand online from offline channels. Consumers Want Digital Interactions. Though they’ve seen success, relationships built solely on in-person interactions aren’t scalable.

Consumer 258

Consumer Social Media Retail Live Chat 258

Retail TouchPoints

NOVEMBER 15, 2023

Customers generate a prepaid shipping label from Rebag.Thredup.com, then fill any shippable box or bag with apparel, shoes and accessories from any brand and ship it to ThredUp for free. For items that sell on ThredUp, customers will receive Rebag credit that can be used online and in store. ” .

Shipping Labels 297

Shipping Labels Accessories Jewelry Fashion 297

lateshipment

AUGUST 16, 2021

The other is being aware of the important dates and deadlines associated with shipping carriers and important eCommerce events. Data like important shipping dates, popular products on particular days, effective short-term marketing techniques, and sales data. Consumers will also look for home goods, fashion, decor, etc.

Shipping Costs 130

Shipping Costs Shipping Marketing Small Business Retail 130

Retail TouchPoints

SEPTEMBER 18, 2023

Perhaps most importantly, “a decade ago, very few of you were using things like Amazon Advertising, Amazon Lending and Fulfillment by Amazon (FBA), and things like Brand Registry, Seller-Fulfilled Prime, Seller University and even Amazon Accelerate didn’t exist,” said Mehta at the event.

Payment Services 319

Payment Services eCommerce Shipping Costs Multi-channel 319

lateshipment

JULY 24, 2020

Undoubtedly, one of the main spurs behind this push has been consumers’ widespread adoption of online shopping that has led to a massive spike in eCommerce sales and home deliveries. While initially shipping carriers weren’t prepared for a volume surge at this time of the year, they have come to terms with the situation.

Shipping Costs 200

Shipping Costs Shipping eCommerce Presentation 200

Retail TouchPoints

NOVEMBER 6, 2023

“We know they will feel inspired by the products we’ve curated, the events we’ve created, and our best-in-class service offering to make people feel good and look their best.” Nordstrom.com also offers free shipping and returns at any store, while Nordstrom Rack will offer free shipping on most orders over $39 through November 13.

Gifts 202

Gifts Department Stores Shipping Events 202

ROI Revolution

AUGUST 26, 2022

Is your 2022 Amazon holiday strategy taking the Amazon Prime Fall Deal Event into account? Brands that sell on Amazon should keep a close eye out for a Prime Day-esque sales event that Amazon will reportedly host in September or October, according to outlets like Business Insider, Fortune, and TechCrunch.

Events 78

Events Shipping Costs Electronics Shipping 78

Retail TouchPoints

JANUARY 9, 2024

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. This will cause the channel to continue to narrow, further reducing ship traffic.

Supplies 245

Supplies Shipping Costs Small Business Retail Recommendation 245

Retail TouchPoints

MAY 11, 2023

Best Buy is the latest retailer attempting to capitalize on the 61% of consumers who have up to four subscriptions. My Best Buy Memberships , which will launch nationwide on June 27, is a new suite of membership options designed to give consumers more flexibility based on their technology needs, budget and lifestyle.

Shipping Costs 291

Shipping Costs Subscription Electronics Shipping 291

Retail TouchPoints

AUGUST 7, 2023

After several years of declines and a host of executive switch-ups (particularly in the CEO role), Wish began a major overhaul of its business (still underway) and launched a marketing blitz to “reintroduce” itself to consumers in August 2022. The trade-off is long shipping times, another thing Wish is working hard to improve.

Shipping Costs 214

Shipping Costs Merchant Services Payment Services Shipping 214

Retail TouchPoints

JUNE 16, 2022

This year’s annual Amazon Prime Day event will officially take place July 12 and 13, but the online retailer is kicking of some members-only deals and events as early June 21. Additionally, there are rumors of a potential follow-up sales event this fall. . The 48-hour sales bonanza will officially start at 3 a.m.

Small Business Retail 245

Small Business Retail Events Clothing Books 245

Retail TouchPoints

MARCH 21, 2024

Fighting Subscription Fatigue as Consumers Shed Memberships As Prime has proven for years, getting customers into a paid membership program can pay off in spades for retailers. The economics for retailers are clear — but what’s less clear is how consumers will respond now that they have so many options to choose from.

Shipping Costs 244

Shipping Costs Subscription Consumer Games 244

Retail TouchPoints

OCTOBER 4, 2021

Three of the country’s biggest retailers are taking significant steps to get consumers into the holiday shopping groove — and to do so (much) sooner than later. Many consumers already have caught on that they don’t need to wait until Black Friday, Cyber Monday or Super Saturday for attractive promotional offers. Beginning Oct.

Gifts 315

Gifts Shipping Costs Supplies Events 315

Retail TouchPoints

APRIL 22, 2024

In fact, 51% of consumers said they would be willing to pay more for products shipped through sustainable methods, up significantly from just 15% of consumers in December 2023, according to a new survey from Radial. It’s estimated that UK homes contain 1.6

Clothing 228

Clothing Fashion Workshop Shipping 228

Retail TouchPoints

DECEMBER 8, 2021

In light of well-publicized shipping delays and inventory shortages, they may find some empty shelves. Top Consumer Stress Factors. Let’s back up for a moment and consider some recent pre-holiday consumer data. adults revealed that, while expectations around delivery and shipping are split, concern has begun to rise.

Shipping Costs 243

Shipping Costs Food and Beverages Gifts Shipping 243

Retail TouchPoints

NOVEMBER 15, 2021

Amid ongoing product shortages and the rapid return of weddings and special events, David’s Bridal has rolled out a new dress collection that centers not on the season’s hottest designs or colors but rather item availability. The new Guaranteed in Stock and Ready to Ship collection features dresses starting at $89.95

Shipping 243

Shipping Events Customer Supplies 243

Retail TouchPoints

AUGUST 8, 2023

Sure, points and coupons are great, but today’s consumers are expecting far more from branded loyalty programs. That is why consumers are looking for more diverse and robust programs that provide value in different ways. Who would’ve thought loyalty programs could have the same impact?

Travel 194

Travel Events Consumer Games 194

Retail TouchPoints

MAY 6, 2024

By using an AI-enabled software solution to pre-cool the store before a planned energy reduction, the retailer ensures the event doesn’t impact customer comfort. Extending the life of HVAC equipment reduces the carbon intensity of producing, shipping and installing new equipment.

Shipping Costs 246

Shipping Costs Retail Operations Technology 246

Retail TouchPoints

APRIL 20, 2023

Members (who currently number in the thousands , according to Saks) have access to digital and in-person styling services, dedicated customer support and perks throughout the year, including early access to pre-order sales events, Try Before You Buy and surprise gifts for birthdays, holidays and membership milestones.

Jewelry 313

Jewelry Events Travel eCommerce 313

ESW

FEBRUARY 8, 2021

It’s the day of your big online sales event. This might sound like a doomsday scenario, but it’s far from uncommon for eCommerce brands running sales events. For brands considering the launch of a new sales event, it is essential to learn about and protect against the following risks first. . Suddenly, the traffic stops.

Events 78

Events Shipping Costs Supplies Shipping 78

Groove

JULY 24, 2022

Challenge: Brand Identity: Part of what makes Dippin’ Dots such a special and nostalgic brand for consumers is the imaginative and unique branding that is synonymous with their physical locations. Shipping: The client’s primary technical requirement was the ability for consumers to purchase Dippin’ Dots online.

BigCommerce 195

BigCommerce Customer Retention Shipping Costs Shipping 195

Retail TouchPoints

FEBRUARY 21, 2024

These items can be assembled and shipped in four weeks or less. People in the NYC area can explore and shop the collection early at a public event on March 15-16 at The Shed at Manhattan’s Hudson Yards.

Shipping Costs 235

Shipping Costs Accessories Apparel Supplies 235

365 Retail

NOVEMBER 2, 2023

This year’s event is anticipated to deliver the platform’s quickest delivery times to UK customers, alongside a wide selection of discounted products. The primary sale event will launch at 08:00:00 GMT on 11 November, concluding a week later. Global Shopping Festival appeared first on Retail News and Events.

eCommerce 110

eCommerce Events Shipping Presentation 110

RetailMinded

FEBRUARY 20, 2024

While store cards can offer awesome perks like discounts, cashback, rewards points, and free shipping, it’s prudent to shop around to find the best fit for your needs. In this guide, we’ll explain why store credit credits are a great option for consumers. Get first dibs at members-only shopping events. No problem!

Consumer 52

Consumer Beauty and Health Payment Services Shipping 52

Retail TouchPoints

NOVEMBER 10, 2022

There are a lot of theories about how inflation, supply chain constraints and other dynamics will impact consumer behaviors. But clearly deal hunting is top-of-mind for older consumers: while 55% of Gen Z consumers said they plan to spend more on holiday shopping and celebrations, a mere 39% of millennial shoppers intend to do the same.

Gifts 252

Gifts Social Media Shipping Costs Consumer 252

Retail TouchPoints

MARCH 17, 2022

During the pandemic, the relationship between homeowners and their homes fundamentally changed, as lockdowns, social distancing guidance and quarantine protocols left many consumers with an abundance of time to stare at their own four walls. Here’s what our analysis revealed. Gen X Homeowners Making Improvements.

Improvements 284

Improvements Home Furnishings Shipping Costs Customer 284

Retail TouchPoints

SEPTEMBER 2, 2022

Temu’s site shows average shipping times to most of the U.S. Even though the vast majority of Alibaba’s users are within China, the company’s AliExpress cross-border platform and its Lazada subsidiary in Southeast Asia serve many non-Chinese consumers. of seven to 15 business days, with no fees for orders of $49 or more.

Shipping Costs 287

Shipping Costs eCommerce Jewelry Shopify 287

Retail TouchPoints

OCTOBER 6, 2023

Accurate demand forecasting is the bedrock of efficient inventory management — a vital logistics function that should be operating at peak performance levels during the holiday shopping season when consumers expect the inventory they want to be available. 3: Order accuracy. Peak season is not forgiving of errors.

Fulfillment 278

Fulfillment Shipping Costs Supplies Operations 278

Retail TouchPoints

OCTOBER 13, 2022

Prior to that role, he led NMG’s digital and in-store retail operations as Chief Retail Officer, where he drove enhancements to the customer experience through the creation of personalized and memorable experiences for customers in-store and online, including style advisor matching, virtual appointments, in-store pickup and virtual fashion events.

Operations 306

Operations Supplies Fashion Shipping 306

Kissmetrics

OCTOBER 19, 2021

According to RetailNext , recent Black Friday figures were down 48 percent, and this is a trend that’s likely to continue as more consumers turn to e-commerce. Consumers who use e-commerce benefit from the convenience and special offers available online. Offer Free Shipping Discount Codes. However, FOMO has a downside, too.

eCommerce 295

eCommerce Social Media Shipping Costs Shipping 295

Retail TouchPoints

NOVEMBER 18, 2021

Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. In tandem, consumer expectations have grown. Consumers expect immediate gratification. Holiday shopping season is upon us.

Shipping Costs 242

Shipping Costs Retail Omnichannel Supplies 242

Profitero

NOVEMBER 16, 2020

Preparing for a promotional retail event — like Black Friday or Cyber Monday — is always a challenge. Media outlets already are reporting on a possible “ shipageddon ” (the collision of online pandemic and holiday shopping further stressing shipping and delivery services). Know your retailers’ shipping cutoff dates.

Events 78

Events Other Shipping Costs Shipping 78

lateshipment

MAY 6, 2020

Nearly half of consumers (45%) say they are unlikely to continue ordering from a company if it delivers a package late. Don’t put your company in a situation where late deliveries are common because you’re stretching your shipping resources too thin. On-time deliveries, though, aren’t always within a business’s control.

Customer 246

Customer Shipping Social Media Gifts 246

Retail TouchPoints

OCTOBER 25, 2022

An easily movable point-of-sale area will allow stores to change their layouts in order to create a more experiential shopping journey, which will be supplemented with community, education and athletic events. Stores also will beef up BOPIS and ship-from-store options to support omnichannel consumer journeys. “As

Point of Sale 147

Point of Sale Outdoor Omnichannel Shipping 147