Retail TouchPoints

SEPTEMBER 7, 2023

The service is available for tens of thousands of products that are in-stock at nearby stores, including books, toys, games and collectibles. As retail and consumer preferences continue to evolve, we’re thrilled to be bringing our customers this added convenience and serve them in new ways.”

Books 264

Books Toys Fulfillment Omnichannel 264

Retail TouchPoints

JANUARY 19, 2024

Shipt has launched an innovation lab focused on “big thinking to centralize delivery and product experiments across the country,” according to a statement from the company, which is an independently operated subsidiary of Target.

Fulfillment 147

Fulfillment Games Recommendation Operations 147

BigCommerce

SEPTEMBER 14, 2018

Thinking of dipping your toes into the direct to consumer waters? In fact, according to IAB’s popular new study, The Rise of the 21st Century Brand Economy, the future of retail growth comes from direct consumer relationships. Today we’ll explore five essential elements your brand needs to know for going direct to consumer.

Consumer 305

Consumer Shipping Costs Merchant Services Games 305

ChannelAdvisor

AUGUST 17, 2022

As a consumer, you appreciate when your online orders arrive safely, on time and at a fair price. This entire process — from initial order placement to final delivery — is called order fulfillment. Amazon forever changed the game when it introduced free, two-day shipping for its Prime members. Are you meeting expectations?

Order Fulfillment 89

Order Fulfillment eCommerce Fulfillment Shipping Costs 89

Retail TouchPoints

JANUARY 2, 2024

Ikea Retail (Ingka Group) has seen “game-changing” results since employing artificial intelligence-powered demand sensing technology. AI has been a game-changer for us, making our routine tasks easier with the use smart models,” explained Parag Parekh, Global Chief Digital Office (CDO) for Ikea Retail (Ingka Group) in a statement.

Improvements 245

Improvements Games Technology Article 245

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. Data will fuel the shift to digital, according to expert contributors to the recent Retail TouchPoints (RTP) webinar, Analyzing The Shift To Digital From 7,000 Marketers And 1B Consumers Worldwide.

Webinar 267

Webinar Consumer Payments Marketing 267

Retail TouchPoints

APRIL 22, 2024

When I started out [formally at the company] in 2016, I was on the tech side; then I moved into operations, then back to tech where I ran the tech division. VP of Ecommerce was my first role that was more front-end, consumer-facing, and when I jumped into that role in 2019, we were in a pretty severe decline in the ecommerce channel.

Food and Beverages 221

Food and Beverages Gifts eCommerce Fulfillment 221

Retail TouchPoints

MARCH 24, 2022

Discount and value retailers Schwarz Group (with its Lidl and Kaufland banners), Aldi and Costco also remained in the Top 10 this year, as did international supermarket operators Carrefour and Ahold Delhaize and furniture giant IKEA. 5 spot in 2021 to 13 th this year.

Retail 274

Retail Omnichannel Department Stores Fulfillment 274

Retail TouchPoints

JULY 26, 2022

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. We’re already seeing online shopping demand level off , with consumers finding a new balance between digital and physical channels. Loyalty Shifts to Value.

Shipping Costs 289

Shipping Costs Gifts Fulfillment Consumer 289

Retail TouchPoints

AUGUST 28, 2023

billion consumers worldwide. For the back-to-school season, 42% of consumers say they are spending more, but 57% are trading down for lower prices,” said Caila Schwartz, Director of Consumer Insights and Strategy for Retail and Consumer Goods at Salesforce during an Aug. trillion in online sales. 22, 2023 briefing.

Shipping Costs 224

Shipping Costs Gifts Fulfillment Consumer 224

lateshipment

JUNE 26, 2020

Tighten your marketing game?. It’s natural to be wary of spending your money on advertising at a time like this Obviously, you want to minimize operational expenses. However, totally ignoring marketing will hurt your business in the long run. Dealing with operational challenges in a time of recession is the other.

Operations 189

Operations Shipping Costs eCommerce Shipping 189

PFS

APRIL 27, 2018

Fulfillment Technologies & Innovations Changing the Game. With US eCommerce sales expected to reach $713 billion by 2022 (over $500 billion this year) 1 , retailers and fulfillment providers are amping up their distribution centers to meet ever-increasing demand. Let’s take a look at what the pros are doing.

Fulfillment 40

Fulfillment Games Technology Shipping Costs 40

Retail TouchPoints

DECEMBER 6, 2023

This shift in power dynamic is driven by one major change — Amazon is no longer the only game in town. Brands, even those built on Amazon, have choices now; and newer marketplace operators like Walmart and Target , as well as OGs like Ebay , are making a determined pitch to be the platform of choice for third-party sellers. “For

Merchant Services 258

Merchant Services eCommerce Operations Games 258

ChannelAdvisor

AUGUST 17, 2022

As a consumer, you appreciate when your online orders arrive safely, on time and at a fair price. This entire process — from initial order placement to final delivery — is called order fulfillment. Amazon forever changed the game when it introduced free, two-day shipping for its Prime members. Are you meeting expectations?

Order Fulfillment 59

Order Fulfillment eCommerce Fulfillment Shipping Costs 59

Retail TouchPoints

MARCH 18, 2021

Retailers will need to maintain elevated safety precautions and further improve in-store fulfillment, while at the same time busting any type of friction more forcefully than ever. “I think the stain of what’s going on is going to be worn for a long time, and as a consumer you want to see how clean the space is.”

Sporting Goods 296

Sporting Goods Fulfillment Demo Omnichannel 296

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. How to Take Consumer Engagement and LTV to New Levels. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour.

Consumer 140

Consumer Payment Services Fulfillment Multi-channel 140

ROI Revolution

MAY 27, 2020

These COVID-19 industry updates cover retail, various forms of gaming, automotive & travel, and more. The apparel industry has struggled throughout the pandemic as consumers choose to spend their discretionary income in sectors deemed “essential.” Game sales up, production down. Retail struggling – especially luxury.

Automotive 88

Automotive Games Travel Retail 88

Retail TouchPoints

FEBRUARY 7, 2022

That tone permeates not just the brand’s messaging but the entire sales and fulfillment process, which is also unique in that it stretches much longer than the typical online transaction — it takes approximately seven to nine months to create customer’s diamonds. Kaufman’s was the first diamond that they made.

Consumer 271

Consumer Social Media Games Customer 271

Retail TouchPoints

SEPTEMBER 29, 2022

There are signs of a disconnect between consumers and retailers when it comes to sustainability. A recent report has found that two-thirds of consumers are willing to pay more for sustainable products than retailers expect — and reveals that consumer preference for recommerce models is also being underserved. A Starting Point.

Retail 342

Retail Fashion Supplies Apparel 342

Kibo

MAY 5, 2022

Whether you’re running a small online store or managing the eCommerce operations of a large corporation, composable commerce can help you effectively manage your orders and inventory. Why is composable commerce a game changer? Why is composable commerce a game changer for order management? What is composable commerce?

Games 71

Games Management Fulfillment Multi-channel 71

Retail TouchPoints

DECEMBER 4, 2023

To overcome these hurdles, artificial intelligence (AI), automation and robotics have emerged as game-changing solutions that are driving the retail industry forward. Armed with these insights, retailers can enhance efficiency, reduce employee workloads and streamline operations.

Retail 242

Retail Shipping Costs Travel Operations 242

Algopix

JANUARY 2, 2024

In the vast and highly competitive realm of Amazon selling, where each transaction is a strategic move in a dynamic chess game, achieving top-line revenue is just the starting point. It encompasses a wide array of operational expenditures, such as Amazon fees, shipping costs, advertising expenses, and various overheads.

Shipping Costs 120

Shipping Costs eCommerce Order Fulfillment Fulfillment 120

Retail TouchPoints

JULY 3, 2023

stores and 12X digital revenue growth over the past few years — has required Snipes to reimagine the approach it took in Europe while powering operations with a strong technology stack. “ We are very focused on getting physically in front of our consumer, and i n Europe the strategy there is around very niche markets like dance, BMX, etc.

Management 267

Management Payment Services Payments Operations 267

Retail TouchPoints

OCTOBER 14, 2022

based fulfillment centers in a bid to directly challenge ecommerce giants like Amazon and Shopify. Touting its dominance in the ad space, TikTok shared the results of a series of internal studies showing that the platform drives connections between brands and consumers.

Social Media 284

Social Media Games Fulfillment Events 284

Retail TouchPoints

JANUARY 24, 2023

Profitability is the Name of the Game Retailers will be looking for strong returns on investment throughout the enterprise, which means potentially putting projects with a longer-term payback — like the metaverse — on the back burner.

Food and Beverages 274

Food and Beverages BigCommerce Home Furnishings PayPal 274

Retail TouchPoints

JULY 29, 2021

But it turned out that the emporium of toys, games and fun could not in the end withstand the relentless competition and margin hits from the internet and supermarket retailers. We are thrilled to be taking the reins of the world’s leading toy brand at a time when the category is up 16% and consumer demand for toys is at an all-time high.

Toys 306

Toys eCommerce Omnichannel Gifts 306

Retail TouchPoints

NOVEMBER 1, 2023

Before, consumers had to engage with customer service reps in physical brick-and-mortar stores. Friendly Fraud and Consumer Awarenes s Third, a lack of customer awareness will also contribute to chargeback fraud. Consider a family who submits a credit card into a family gaming console.

Merchant Services 278

Merchant Services Payment Services Payments eCommerce 278

Retail TouchPoints

AUGUST 7, 2023

When it debuted back in 2010, Wish was the only game in town as far as manufacturer-direct discount shopping apps went. A few days before reporting Q2 earnings, Wish also announced plans to cut approximately 34% of its workforce, or about 255 employees, in order to “refocus the company’s operations.” Wish is based in the U.S.,

Shipping Costs 216

Shipping Costs Merchant Services Payment Services Shipping 216

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2020

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans. What is cross-channel retailing?

Channel 61

Channel Games Payment Services Shipping Costs 61

Retail TouchPoints

NOVEMBER 20, 2020

Many consumer companies were struggling before the arrival of COVID-19. Amid all these factors, a lot of distressed consumer companies now find themselves at a crossroads, with a difficult decision at hand: wind down, declare bankruptcy, sell the business or try to adapt to the times and retool their entire operation.

Payment Services 260

Payment Services Payments Supplies Travel 260

Retail TouchPoints

MAY 23, 2022

The next step for the 112-year-old floral and gift brand is offering its partner florists updated features within its new MercuryOnline (MOL) platform, powered by Shopify , which FTD CTO Matt Powell describes as “ how digital commerce interfaces with store operations.”. How FTD is Easing Digital Adoption for Florists.

Payment Services 255

Payment Services Small Business Retail Shopify Gifts 255

Retail TouchPoints

MAY 27, 2021

Without the limitation of having to buy and sell stuff, you host partners that will enable you to expand the breadth and depth [of your assortment] and help the consumer find what they need more easily.”. Regardless of the form the marketplace takes, the aim is the same — to keep consumers in your ecosystem for as long as possible.

Retail 229

Retail Fulfillment eCommerce Department Stores 229

BigCommerce

MAY 4, 2018

This half-day event on June 5 is limited to only 250 attendees and includes speaking tracks from Jennifer Fleiss, Co-founder of Rent the Runway, Ken Natori, President of The Natori Company, Jenny Buchar, Senior Manager, Digital Operations at SkullCandy and others. A few years ago, the team decided to launch a direct-to-consumer channel.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

Algopix

AUGUST 9, 2023

In the ever-evolving landscape of e-commerce, Amazon FBA (Fulfillment by Amazon) has been a popular choice for many online sellers. Amazon FBA allows sellers to store their products in Amazon’s fulfillment centers. Self-Fulfillment With self-fulfillment, sellers manage the entire fulfillment process.

Shipping Costs 95

Shipping Costs eCommerce eCommerce Platforms Fulfillment 95

ChannelAdvisor

JUNE 8, 2017

eBay’s new Guaranteed Delivery feature formalizes what millions of eBay buyers already experience: Fast, reliable fulfillment for millions of orders, many of which ship for free. No matter which option you choose, acceptance into the program will hinge on a proven track record of fast handling times and strong fulfillment operations.

Games 75

Games Shipping Costs eCommerce Shipping 75

Retail TouchPoints

JUNE 10, 2021

He was previously a Technical Advisor to the head of Amazon’s North America Consumer business. He most recently served as CFO of the North American Consumer business after serving as CFO of Prime Video. Recupero previously served as the CFO of the European Consumer business. that will be operational by Q4 2021.

eCommerce 149

eCommerce Customer Loyalty Games Fulfillment 149

Retail TouchPoints

OCTOBER 4, 2022

With the scale of the of the operation — $4 to $5 billion a year, mostly store-based — it feels like the giant has woken up and is now looking to take its rightful place. Goodwill operates under a federated store model , essentially the nonprofit equivalent of a franchise system. A Familiar Name in a New Space. Nonprofit Meets Resale.

Operations 245

Operations Books Consumer Toys 245