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What Drives Store Ops Success? RTP Editors Weigh In

RTP blog

This sixth annual Retail TouchPoints Store Operations Survey examines the top challenges omnichannel retailers face in shoring up their brick-and-mortar locations, and reveals the strategies and technology solutions they are using to meet those challenges. Does this mean that not as many consumers are embracing these last mile offerings?

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Why Tanger Outlets’ CEO Wants to be Less ‘Operator’ and More ‘Curator’

Retail TouchPoints

Shopping center operators are facing a new call to action: Evolve and elevate your experiences or lose your customers forever. Tanger Outlets has responded to this message with urgency as it aims to engage and acquire a younger demographic of consumers. Now, we’re studying this much younger consumer.

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Has Amazon Marketplace Become a ‘Company Town’?

Retail TouchPoints

With our Editor’s Perspectives column, you’ll get insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. Amazon: Not a Monopoly but Acting Monopolistic? Indeed, retail is one of the least consolidated industries in the U.S.

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2021 Update on GDPR and Its Impact on Brands and Consumers

GetElastic

Editor's Note: This post was originally published April 4th, 2018 and has been updated to reflect the current state of GDPR and other data privacy regulations impacting eCommerce in 2021. September 2, 2021, WhatsApp Ireland was fined €225,000,000 for insufficient fulfilment of information obligations. Consumers “own” their information.

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Shein and Temu Face Congressional Scrutiny Over Imports, Forced Labor

Retail TouchPoints

consumers, allowing them to provide less robust data to CBP [U.S. Unlike Temu, Shein (until recently) operated as a traditional retailer, sourcing and fulfilling all the products it sold itself. ” [Editor’s Note: This story was updated on June 26, 2023 at 3 p.m. to include direct comments from Shein.]

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What Has the Pandemic Taught Us About eCommerce Fulfillment?

ESW

While the coronavirus accelerated eCommerce adoption, it also increased pressure on the industry’s fulfillment infrastructure — and, in many cases, a previously untested supply chain began to show signs of cracking. Ikea has also struggled to deal with surging demand as store closures have forced consumers online.

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What Has the Pandemic Taught Us About eCommerce Fulfilment?

ESW

While the coronavirus accelerated eCommerce adoption, it also increased pressure on the industry’s fulfillment infrastructure — and, in many cases, a previously untested supply chain began to show signs of cracking. Ikea has also struggled to deal with surging demand as store closures have forced consumers online.