Retail TouchPoints

DECEMBER 15, 2022

While instinct and surmise may have worked in the past, today marketers need to recognize exactly what customers want, when they want it and how they want it. Also, it is not enough for marketers to just ‘know’ their customers; it is important for them to be one step ahead and predict what they need and how they will behave.

Multi-channel 236

Multi-channel POS Customer Data Mobile 236

Optimizely

FEBRUARY 19, 2021

If you think about it, direct mail marketing has never really gone away. How come certain businesses still find direct mail marketing as an effective way to stay top of mind and engage with customers? Turns out, direct mail marketing is a robust way to stay connected with your customers through personalization.

Marketing 195

Marketing Social Media Shipping Costs Consumer 195

Optimizely

DECEMBER 20, 2018

How do you carve out your slice of the market in a super competitive industry? But it’s even harder to build an online retail site that competes with existing retailers like Amazon or Target that have an established a customer base and dominate the market. Need Supply: Market-leading editorial. What does that look like?

Online Retail 259

Online Retail Marketing Retail Fashion 259

Retail TouchPoints

APRIL 20, 2022

Luxury home brand Brooklinen is planning to triple its brick-and-mortar retail presence, first with the addition of four stores in new markets in 2022 and plans to reach 25 to 30 locations by the end of 2024. Further expansion will be guided by utilizing customer data and feedback to address specific local needs to inform future openings.

Operations 271

Operations Shipping Costs Omnichannel Customer Data 271

Retail TouchPoints

FEBRUARY 28, 2023

This approach, which we call Marketing in the Moment , is how retailers can transform an environment that seems inhospitable to brand and store loyalty into an opportunity to engage shoppers more effectively and increase their lifetime value. What is Marketing in the Moment? Location: Where is the customer right now?

Retail 275

Retail Books Consumer Social Media 275

RETAIL MANAGEMENT SOFTWARE

MARCH 26, 2024

Offer Spring-Themed Promotions: Entice customers with special promotions and discounts tailored to the spring season. Consider launching sales events centered around key spring holidays like Easter and Mother’s Day. Leverage digital marketing channels to promote your spring-themed promotions and reach a wider audience.

Retail 77

Retail Outdoor Omnichannel Presentation 77

Retail TouchPoints

NOVEMBER 30, 2022

LaFleur campaign imagery, artwork and messaging from clients that can draw in potential customers as they pass on the street; Interior design that relies on rich colors and natural textures that allow products to shine ; A high-touch retail environment that encourages guests to experience the brand; and. LaFleur will host monthly events.

Customer 271

Customer Shipping Events Clothing 271

iVend

DECEMBER 8, 2019

The retail industry is rapidly shifting to a true omnichannel environment. Consumer demands for instant gratification are only increasing—customers want product and pricing information to be available across the web, on their mobile devices, and at the store. This means retail company and customer data stays safe.

Omnichannel 53

Omnichannel POS Merchant Services Multichannel 53

iVend

DECEMBER 8, 2019

The retail industry is rapidly shifting to a true omnichannel environment. Consumer demands for instant gratification are only increasing—customers want product and pricing information to be available across the web, on their mobile devices, and at the store. This means retail company and customer data stays safe.

Omnichannel 52

Omnichannel POS Merchant Services Multichannel 52

iVend

DECEMBER 8, 2019

The retail industry is rapidly shifting to a true omnichannel environment. Consumer demands for instant gratification are only increasing—customers want product and pricing information to be available across the web, on their mobile devices, and at the store. This means retail company and customer data stays safe.

Omnichannel 52

Omnichannel POS Merchant Services Multichannel 52

Retail TouchPoints

JUNE 23, 2022

However, with the prevailing winds of retail moving in the direction of “channel integration,” “omnichannel,” “frictionless experiences,” (insert your favorite buzzword here), the broad consensus among retail experts is that ecommerce spinoffs are a terrible idea. The push toward omnichannel retail isn’t going away either.

eCommerce 280

eCommerce Omnichannel Channel Department Stores 280

Smile.io

MAY 15, 2024

There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io to retain customers. Shopify Plus and POS are great options for omnichannel commerce. 

Payment Services 46

Payment Services Merchant Services eCommerce Payments 46

iVend

OCTOBER 16, 2023

As discretionary spend decreases in inverse proportion to cost of living increases, and consumers think more carefully about where they spend, retailers have to get really smart about strategies to win and retain their share of the market. iVend helps retailers iVend helps retailers to capture and analyse customer data.

POS 105

POS Payment Services Payments Omnichannel 105

365 Retail

FEBRUARY 1, 2024

This has also allowed Paddy’s offer of Megaways Slot Games and betting markets to greatly increase. Personalisation and Data Analytics Personalisation is a key aspect of digital transformation. This is because of the wealth of data retailers possess, and the algorithms that can digest this information.

eCommerce Platforms 52

eCommerce Platforms Omnichannel eCommerce Recommendation 52

lateshipment

JANUARY 17, 2023

Paying attention to growing trends can help you boost your business’s bottom line and ensure you’re not left behind, which is increasingly important in today’s competitive market. It’s 2023, CX is no longer about just customer experiences but “customized experiences”. But what’s new in omnichannel commerce in 2023?

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

Optimizely

AUGUST 9, 2018

After going to tons of sessions and taking pages and pages of notes, we’re back and ready to share the very best ideas and the most interesting trends we heard about during the event. Jim Edgett, Head of Integrated Marketing at Gamestop. As the ecommerce market gets even more crowded, the prices will only continue to rise.

Shipping Costs 150

Shipping Costs Omnichannel B2C eCommerce Marketing 150

365 Retail

JANUARY 18, 2024

Complementing this, SMG’s centre of excellence combines creative thinking and precision planning with an in-depth market understanding and unrivalled retail media measurement capability. We have ambitious growth plans and are investing in creating a market leading retail media network. Image Credit: Asda With 19.7M

Retail 62

Retail Omnichannel Technology Customer Data 62

Retail TouchPoints

MAY 16, 2024

Lemonis also shared that the company has entered a “wide-scoping” relationship with Salesforce that centers on cleaning and better leveraging all the customer data Beyond now has from its combined brands. million , recovering nearly half of what it paid for the BB&B IP. So Where Will Zulily Fit In?

Apparel 198

Apparel Fashion Supplies Toys 198

Wiser

APRIL 26, 2022

Merchandising is obviously an essential part of retail, but keeping your strategy up-to-date and profitable is difficult in a growing competitive market. Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy. 3: Customer Loyalty.

Customer Loyalty 146

Customer Loyalty Omnichannel Customer Experience Improvements 146

Retail TouchPoints

AUGUST 25, 2023

Mobile-targeted direct-to-consumer brands (D2C) brands reigned from 2010 to 2021, ushering in new ways to get in touch with their customers directly. This allows brands to measure marketing impact and how it’s driving in-store wholesale sales while maintaining a one-to-one relationship with their customers no matter where they shop.

Retail 244

Retail Social Media Consumer Channel 244

Optimizely

MAY 15, 2018

IRCE 2018 takes place from June 5 to 8 at McCormick Place West in Chicago and, with an agenda put together by the experts at Internet Retailer magazine, it’s a can’t-miss event for everyone in ecommerce. Elizabeth Schmidt, Director, Digital Marketing, Bucketfeet/ Threadless. Tuesday: June 05. What’s Next: Social. Thursday: June 07.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Omnisend

MAY 31, 2023

Reading Time: 9 minutes Most marketers who need bulk SMS services tend to think that Attentive is the best SMS marketing tool to interact with their mobile-first audience. It’s a robust SMS platform offering valuable customer data. Omnisend : Best for ecommerce Shopify review: 4.8/5 5 G2 review: 4.5/5

Multi-channel 88

Multi-channel Shopify Omnichannel eCommerce Platforms 88

lateshipment

APRIL 2, 2021

Take away – Despite the surge in online orders, it is practically difficult for SMBs like yours to compete with companies such as Amazon and Walmart, which have established dominance over the eCommerce market. Hybrid (omnichannel) marketing is the future now. And how you can do that, you ask?

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Emerging Trends in Retail Customer Loyalty Programs If you’re ready to implement a loyalty program for your retail business, it’s essential to understand the current market and future forecasts. Standing out from the competition can be a challenge, especially for smaller retailers or those entering a crowded market.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

Omnisend

JANUARY 8, 2024

Instead, you can build customer retention by nurturing solid relationships through: Excellent customer service Personalized interactions Attractive incentives In this article, we’ll look at effective strategies you can use to drive more repeat purchases for your business. Start free today See pricing What is a repeat customer?

Customer 88

Customer Customer Retention Social Media X-cart 88

Retail TouchPoints

SEPTEMBER 12, 2022

“The focus will be on taking a market-by-market approach so we can build those relationships with delivery partners and build some efficiencies as well,” noted Samieian. Looking at a combination of population size and density, as well as warehouse locations, Sundays is developing a data-driven roadmap for growth.

Social Media 264

Social Media Shipping Costs Customer Experience Consumer 264

PERQ

NOVEMBER 14, 2022

If not, you may have missed out on some important conversations happening among the forward-thinking leaders in attendance of this leading multifamily technology event. For multifamily marketers, their role starts at the very beginning of the leasing journey at the information gathering stage and carries on from there.

Multichannel 69

Multichannel Omnichannel Technology Channel 69

iVend

OCTOBER 10, 2023

Different spending patterns – researchers are seeing less general browsing and impulse buying from shoppers, but also a willingness to spend a bit more on essentials and special events. Retailers can make the most of this trend with promotions focussed on celebrations, festivities and events.

Technology 105

Technology POS Retail Gifts 105

Omnisend

MAY 31, 2023

It allows you to connect with your customers via many marketing channels , such as email, SMS, live chat, and push notifications. Since Dotdigital is not transparent with its pricing, many marketers prefer alternatives like Omnisend and Brevo. 5 Omnisend is a powerful omnichannel marketing automation tool.

Live Chat 78

Live Chat Social Media Multi-channel Omnichannel 78

Retail TouchPoints

FEBRUARY 10, 2023

But rather than being a disappointment to customers, the beauty brand turned the moment into an exciting event that delighted loyal fans and brought in new ones. Benefit launched an omnichannel campaign for the new range with the help of long-time partner Bloomreach to generate excitement around the new product line.

Events 260

Events Marketing Department Stores Customer Data 260

Algopix

JULY 13, 2023

In today’s competitive online marketplace, effectively managing customer relationships is crucial for the success of any eCommerce business. By leveraging CRM systems, businesses can personalize customer experiences, target marketing campaigns more effectively, and optimize sales processes.

Payment Services 78

Payment Services eCommerce Management Customer 78

Retail TouchPoints

JANUARY 24, 2023

The event also gives us business editors the chance to suss out the major trends that retail decision-makers will be grappling with in 2023. Retailers definitely see the advantages of operating their own media networks, leveraging their rich first-party customer data and multiple touch points. The NRF Big Show , held in NYC Jan.

Food and Beverages 277

Food and Beverages BigCommerce Home Furnishings PayPal 277

lateshipment

NOVEMBER 26, 2023

The answer is: on everyone — from marketing to sales to operations and customer service. Offer Multiple Shipping Options By offering a variety of shipping choices, you can cater to different customer needs, preferences, and budget constraints, leading to reduced cart abandonment, and increased customer satisfaction.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Omnisend

MAY 7, 2020

As consumers are increasingly being exposed to generic marketing and distraction only a fingertip away, marketers need to find ways to stand out and from the crowd and provide relevant, personalized and attention-grabbing messaging. Let’s explore the new Splits functionality and how marketers can use it.

Demo 88

Demo Customer Data Information Marketing 88

Omnisend

SEPTEMBER 17, 2021

We looked into Omnisend’s customer data and also conducted several interviews with business owners,” says Velykis. “We So the two stories that you see here on screen are a result of several real life events. Some of the marketing tools that people use limit them, and after a long time they just get used to that.

Omnichannel 148

Omnichannel Marketing Customer Data Customer 148

365 Retail

MAY 1, 2024

This could involve: · Troubleshooting website problems · Addressing customer queries related to online purchases · Assisting with payment gateways · Resetting forgotten passwords Ecommerce support providers are manned by a sensible helpdesk team willing to bend over backwards just to keep you happy.

Merchant Services 52

Merchant Services Payment Services Online Retail eCommerce 52

Smile.io

MARCH 22, 2024

In these cases, the question quickly becomes—how do you migrate your customers, data, and entire rewards program to another provider? Your customers might be familiar with a specific look and feel, and you might be accustomed to operating and analyzing your program in certain ways.

Customer Loyalty 84

Customer Loyalty Merchant Services Shopify Shipping Costs 84