Retail TouchPoints

AUGUST 10, 2022

For retailers to try and escape inflation, they need to adopt a robust pricing structure that has strong strategy, people, processes and technologies in place to react to evolving cost increases and rapidly shifting market conditions. Inflation Isn’t a Pricing Challenge.

Retail 287

Retail Technology Consumer Customer Experience 287

Retail TouchPoints

MARCH 9, 2023

My daughter lives in technology. Even compared to other fashion brands, Forever 21’s inventory is vast and changes almost daily. Forever 21 owner ABG sued Bolt for failing to deliver on its promised technology, among other allegations. Anyone who has entered a Forever 21 will know what a herculean task that must have been.

Omnichannel 279

Omnichannel Social Media Mobile Fashion 279

Wiser

AUGUST 28, 2023

The retail landscape is constantly changing due to evolving consumer behavior, technological advancements, and market dynamics. The Role of Technology in Retail Assortment Retail analytics tools have ushered in a new era of precision and efficacy in the retail industry.

Retail 146

Retail Fashion Information Customer Data 146

Retail TouchPoints

JULY 10, 2023

The world of retail is getting ready for its iPhone moment using breakthrough generative AI technology. For example, a retailer looking to use the technology for generating descriptions in ecommerce product catalogs would train the model on relevant product information and metatags specific to its brand and items they sell.

Merchant Services 279

Merchant Services Shipping Costs Retail Social Media 279

365 Retail

MAY 8, 2024

The Group has forged partnerships with leading industry experts, including digital product development firm AND Digital , innovation experience specialist Valtech , and technology agency Lab Digital. This initiative marks a pioneering investment for the Group as it aims to fuel further growth.

Customer Experience 62

Customer Experience Customer Arts Customer Data 62

365 Retail

JANUARY 29, 2024

Embracing Technological Advancements Online sportsbooks thrive on cutting-edge technology, providing a seamless and user-friendly experience. By adapting the technology to their own sector of business, retailers will be able to push themselves as forward thinking and the leader in their particular field.

Payment Services 52

Payment Services Social Media Retail Customer Retention 52

RTP blog

OCTOBER 18, 2019

By Ally Azzarelli, GSP Retail As the retail landscape continues to evolve, finding innovative ways to enhance the customer experience is key. Frictionless or cashierless shopping helps customers save time while allowing retailers to gather detailed customer data and boost revenue.

Retail 150

Retail Payment Services Payments Mobile 150

Retail TouchPoints

SEPTEMBER 14, 2022

Creator-led livestreams featuring limited-edition or exclusive products in certain categories like beauty and fashion may find some success, but live shopping shouldn’t be a core part of most brands’ social commerce strategies.”. Dissecting the reasons why live shopping isn’t taking off on social in the U.S. In the U.S.,

Social Media 278

Social Media Consumer Fashion Shopify 278

365 Retail

NOVEMBER 30, 2022

Secret Sales , the premium non-full-price marketplace for fashion, sportswear and beauty brands, today announced its partnership with Kurt Geiger Limited , the luxury British footwear and accessories brand. The post Kurt Geiger launches on Secret Sales appeared first on 365 RETAIL | Retail Technology News.

Accessories 57

Accessories Fashion PPC Presentation 57

365 Retail

MAY 30, 2022

However, just as with any emerging technology, companies must prepare to tackle the early obstacles, complications, and legislative headaches first. . Over the past ten years or so, we’ve seen hyped interactive technologies like 3D TVs and Smart Glasses all struggle to become permanent fixtures of everyday life. Meeting expectations.

eCommerce 123

eCommerce Retail Customer Experience Technology 123

UpSellIt

FEBRUARY 26, 2024

Whether targeting new visitors, repeat abandoners, or nurturing existing customers, Upsellit’s segmentation capabilities deliver targeted messaging at every stage of the customer journey. Benefits of a Managed Technology Partner Discover the advantages of having Upsellit as your managed technology partner.

Customer Loyalty 111

Customer Loyalty Conversion Optimization Shopping Carts Technology 111

365 Retail

JUNE 7, 2023

Amperity , the leading enterprise customer data platform (CDP) for consumer brands, has announced Forever 21 has selected Amperity to ‘maximise the value’ of its omnichannel customer data. With Amperity, Forever 21 will be able to provide more relevant, personalised customer experiences.

Customer Experience 70

Customer Experience Customer Customer Data Customer Loyalty 70

Retail TouchPoints

OCTOBER 13, 2022

To win in the uber-competitive luxury game, companies need more than just recognizable brand names and fashionable seasonal lines,” said Stefano Galassi, an open innovation adviser for luxury brands. Customer centricity and elevated personalization add a layer to the products themselves that can help a brand stand out in a sea of players.”.

Payment Services 278

Payment Services Fashion Travel Information 278

Optimizely

FEBRUARY 19, 2021

How come certain businesses still find direct mail marketing as an effective way to stay top of mind and engage with customers? Direct mail is also a good way to raise awareness of a new local business by offering discounts in the way of coupons to attract new customers to a certain franchise, as seen below with Family Care Dental.

Marketing 195

Marketing Social Media Shipping Costs Consumer 195

Optimizely

DECEMBER 21, 2017

Consumers want to shop anytime, anywhere, on any device, through multiple channels — and not necessarily in a linear fashion. If your customers notice any friction as they switch between channels while engaging with your brand, then you’re in trouble. Take Uber’s partnership with Hilton Hotels. Build your online brand.

Customer Loyalty 191

Customer Loyalty Improvements Customer Merchant Services 191

Retail TouchPoints

SEPTEMBER 28, 2020

While Amazon and many big box retailers have announced their seasonal hiring plans, department stores and fashion chains have been notably, but not unexpectedly, quiet. Retailers’ fortunes heading into Q4 are strongly tied to whether they were deemed essential or non-essential retailers during the COVID shutdowns.

Fulfillment 306

Fulfillment Department Stores Shipping Costs eCommerce 306

lateshipment

JANUARY 17, 2023

Leading e-commerce merchants will be looking to create/ make use of a cohesive e-commerce ecosystem that combines product discovery, customer data and marketing automation, and headless content management. And because of its high importance, customers are overprotective of it. But what’s new in omnichannel commerce in 2023?

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

365 Retail

MAY 7, 2021

Retail has been one of the most severely impacted sectors over the course of the last 12 months, and in that time we have seen adoption of new technologies and changes in existing ones at an unprecedented rate. Being transparent to customers about the usage of such software will also help in building trust. .

eCommerce 96

eCommerce Payment Services Merchant Services eCommerce Platforms 96

GetElastic

JUNE 4, 2019

Customer-centered culture. Everyone in the brand experience – from the web developer to the call center rep – should feel accountable for building a positive customer experience. Customer data should be shared across all contact points, so subscribers feel recognized as a loyal customer and receive consistent service.

Subscription 142

Subscription Payments Payment Services eCommerce 142

Retail TouchPoints

DECEMBER 13, 2021

A second bucket is [focused on creating] customer-centric, data-driven organizations: building out customer data platforms (CDPs) for personalization and improved demand forecasting; how to take in more signals and get to better forecasts and have less stockouts. COVID has certainly changed the game.

Channel 182

Channel Omnichannel Retail Merchant Services 182

Kissmetrics

APRIL 20, 2021

Thanks to the latest advanced technologies, you can leverage customer data platforms to get real-time profiles of shoppers. With this information, staff and marketing teams can offer personalized recommendations and guide customers throughout their buying journey. This makes their products ideal for gift-giving.

eCommerce 282

eCommerce Shipping Multi-channel Mobile 282

365 Retail

JULY 19, 2022

The company has been steadily culling its roster of retail partners since 2017, and recently withdrew from major fashion retailers like Urban Outfitters to focus on online growth, brick-and-mortar expansion, and customer proximity. A poster child for a modern DTC brand is sportswear giant Nike. The cost-control tradeoff.

Consumer 57

Consumer Shipping Costs Retail Supplies 57

365 Retail

NOVEMBER 22, 2021

They have come to appreciate the value of stores that ‘get’ them and their needs, offering personal service, local savvy and good old fashioned community spirit. They saw their store teams deliver brilliantly for customers during Covid, with the kind of empathy and compassion that could never come from HQ.

Customer 52

Customer Webinar Retail Fashion 52

Steve Dennis

OCTOBER 9, 2017

Instead, many emphasized the importance of brick-and-mortar stores in delivering a remarkable customer experience. Moreover, the majority of technology providers in the expo offered solutions that were very much anchored in online/offline integration or leverage, not e-commerce optimization, as was true in the past.

eCommerce 103

eCommerce Channel Books Download 103

Ecommerce Platforms

JANUARY 12, 2021

Fashion shoppers at a Next-Gen store can try out outfits by standing in front of a VR smart mirror. The possible applications of technology for a better and more personalized shopper experience in Next-Gen stores are endless. NetSuite groups data sets into expandable interfaces known as “portlets”. What is Oracle NetSuite?

Payment Services 118

Payment Services Merchant Services Shipping Costs Payments 118

PFS

AUGUST 23, 2017

Walmart has been on something of an acquisition spree, recently acquiring trendy online fashion brands ModCloth and Bonobos – the retailer’s third and fourth ecommerce acquisitions in less than a year. Know thy customer. Data is everywhere and growing exponentially. Traditionally physical channels are going digital. Experiment.

Home Furnishings 56

Home Furnishings Channel Apparel Consumer 56

Pivotree Blog

OCTOBER 17, 2022

It spans areas like in-store interaction, customer support, and virtual associate tools integrated with your commerce platform. . For example, fashion and beauty companies can use live video calls with consultants to recommend products and answer questions. 5: Make Social Channels a Priority. Are You Missing Pieces of the Puzzle? .

Channel 98

Channel Customer eCommerce SEO 98

365 Retail

JANUARY 11, 2024

From onboarding to retention, customer journey marketing depended heavily on design, Business Intelligence (BI) and engineering teams. The culmination of extensive manual tasks carried out on multiple systems and a lack of real-time customer data were hampering Skoutz’s customer engagement.

Merchant Services 67

Merchant Services Multichannel Events Reference 67

BigCommerce

JUNE 20, 2017

This store is simple and elegant, utilizing a variety of color and embracing the flexibility of the BigCommerce technology design platform. ONYCHEK.com, an ecommerce store for luxury fashion made in Africa, has a very simple design that makes potential customers focus on the product. People’s Choice Award: KidsChoo.

eCommerce 379

eCommerce BigCommerce eCommerce Design Mobile 379

Retalon

FEBRUARY 14, 2024

According to Precedence Research , analyzing social media trends and online search data helps predict popular fashion items for the upcoming season. This technology predicts what and how much customers will buy. Let’s explore next how emerging technologies are shaping the future of retail operations.

Retail 41

Retail Operations Management Improvements 41

SellBrite

MAY 13, 2019

Battling the stigma of the data collector is key for any ecommerce seller. Owing to the value of raw customer data, some owners of it are tempted to be vague about how they’re willing to use it – it’s a subject of public sensitivity, and exploiting it can backfire spectacularly.

Mobile eCommerce 117

Mobile eCommerce Mobile eCommerce Social Media 117

Ecommerce Platforms

JUNE 20, 2022

We see access subscriptions in all sorts of industries, from fashion to food, and dog food to toiletries. SaaS subscriptions are highly popular across the technology industry with examples like QuickBooks, Adobe Suite products, and Microsoft all shifting to subscription models. Curation Subscriptions.

Subscription 220

Subscription Shipping Costs Merchant Services Payment Services 220

ESW

NOVEMBER 26, 2018

Digitally native vertical brands understand this and speak to their customer’s experience. Shawn Gold , corporate marketing officer for TechStyle Fashion Group, breaks the success down into four specifics: a “maniacal focus on customer experience, a mastery of digital communication, personalization and controlled distribution.”.

Consumer 94

Consumer eCommerce Electronics Customer Experience 94

iVend

SEPTEMBER 14, 2023

Learn how our retail technology platform can transform your business. Read more In the tough and highly competitive world that is retail, retailers need smart competitive strategies to ensure that they succeed and win in the race for customer spend and loyalty. Retail Success Story Make iVend part of your retail success story.

Payment Services 105

Payment Services POS Retail Operations 105

ChannelAdvisor

OCTOBER 19, 2019

These transfers of data are all considered data integrations. A lot of work typically goes into them, but they are critical to ensure data is communicated properly, and in a timely fashion. Speaking of which, there is a little-observed concept behind data transfer worth noting here: communication frequencies.

eCommerce 40

eCommerce Merchant Services Reference Channel 40

Retail TouchPoints

MAY 5, 2021

As factors like in-store food samples and style assistants may come back into fashion, some pandemic-inspired changes will likely remain — such as the demand for curbside service and app-centric communications with customers. Trend 1: Fully integrated communications technologies streamline experiences for optimal convenience.

Multi-channel 228

Multi-channel Retail Technology Sporting Goods 228

Onilab User Guides

MAY 26, 2020

Is Your M1 Store Poorly-Customized? Subsequent Technological Lapse. As the e-commerce industry is constantly changing, one technology replaces the others, and websites become more convenient for users, it is essential to keep up with the industry development. Subsequent Technological Lapse. SEO Improvements.

Magento 52

Magento Definition Payment Services Merchant Services 52