Retail TouchPoints

JUNE 11, 2021

Retailers must look for the right technology that will streamline their operations and improve the customer experience, which can ultimately increase brand loyalty and revenue. Providing Various Payments Technologies. In fact, Digital Commerce 360 reports that ecommerce sales hit $791.70 billion in 2020, up 32.4%

Payment Services 187

Payment Services Payments Retail Sporting Goods 187

Retail TouchPoints

JANUARY 25, 2023

Today, it seems cash is a thing of the past, with most shoppers leaning on credit cards or even mobile payment to complete transactions for both physical and online shopping. While PCI DSS 4.0 Changing Tides of PCI DSS 4.0 Bruce Schneier once said in an interview that “complexity is the worst enemy of security.”

Merchant Services 335

Merchant Services Payment Services Mobile Payments Customer Data 335

UpSellIt

MARCH 13, 2024

Optimizing for Mobile Responsiveness In today’s mobile-first landscape, optimizing website design for mobile responsiveness is essential for delivering a seamless user experience across devices. Upsellit’s Remarketing Experience utilizes AI-driven technology to incorporate dynamic content into your seasonal emails.

Marketing 128

Marketing Gifts Recommendation Clothing 128

iVend

OCTOBER 16, 2023

There’s one approach that is proven to work to engage customers, enhance their experience and increase spend – and that’s personalization. iVend helps retailers iVend helps retailers to capture and analyse customer data. Hiring staff is a real issue, especially in the holiday season – can POS technology help?

POS 105

POS Payment Services Payments Omnichannel 105

Optimizely

AUGUST 16, 2018

Marketers already know data is key to success in B2C and ecommerce. But knowing it’s important and actually being able to utilize data are very different things. Unfortunately, complete and accurate customer data has been shockingly difficult to get your hands on in B2C marketing. A missed connection with your customer.

B2C 210

B2C Customer Data Omnichannel Marketing 210

Retail TouchPoints

MARCH 9, 2022

The rest are at risk of losing customer loyalty, brand affinity and revenue. A recent study found that 83% of retailers say they cannot leverage customer data to its full potential. The right integrations with key data sets. Daily reporting on just the actionable changes in your data.

Retail 297

Retail Customer Data Customer Experience Social Media 297

Retail TouchPoints

AUGUST 16, 2022

Reassuring customers about your security systems and ensuring you have all protective measurements in place is vital to the success of your mobile commerce systems as well. Personalization is only as good as the data the merchants can collect. Zohar Gilad is an experienced technology entrepreneur and executive.

eCommerce 241

eCommerce Consumer Merchant Services Recommendation 241

Retail TouchPoints

MARCH 9, 2023

My daughter lives in technology. Hawkins’ job is to actually deliver on all those buzzy retail aspirations — omnichannel, seamless, frictionless — and fast, because if there’s one thing the mobile-first Gen Z shopper is not known for, it’s patience. So for us it’s really about getting the right products to her at the right time.”

Omnichannel 275

Omnichannel Social Media Mobile Fashion 275

Retail TouchPoints

AUGUST 14, 2020

Panelists shared insights from the Salesforce Shopping Index , which collected responses from more than one billion consumers worldwide, and the annual Sixth Edition: State of Marketing Report , which was released this May. Artificial intelligence (AI) is a critical component of successful digital and customer transformation.

Webinar 262

Webinar Consumer Payments Marketing 262

RTP blog

DECEMBER 23, 2019

For retailers, this has meant investing in cloud-based technologies and finding new ways to connect with their customers and expand their digital footprint. Today, according to Salesforce’s 2019 State of Service report, 80% of customers now consider their experience with a company to be as important as its products.

Payment Services 195

Payment Services eCommerce Payments Mobile 195

Retail TouchPoints

MARCH 8, 2021

We expect more retailers will implement a Domain-based Message Authentication, Reporting, and Conformance (DMARC) policy in 2021 in order to gain greater control over who sends emails on behalf of their domains and subdomains. Increased efforts to protect — and better manage — customer data. Authenticate your email.

Customer Data 151

Customer Data Travel Banking Mobile 151

Retail TouchPoints

SEPTEMBER 20, 2022

Direct-to-consumer brands in particular have been hit hard, with many reporting huge increases in marketing spend in Q1. . A full two-thirds of marketers in a 2022 survey reported that direct mail was consistently delivering the best ROI of any channel they used. Invest in First-Party Data. Marketing budgets are 9.5%

Omnichannel 259

Omnichannel Marketing Social Media Channel 259

Sailthru

MAY 19, 2023

Is it possible to scale exponentially while getting more personalized with each and every customer? It is with machine learning and the power of data. Flip through any business journal or year-end earnings report and chances are the phrase “digital transformation” will be front and center. But the tactics and technology have.

Customer Data 78

Customer Data Technology Demo Channel 78

Sailthru

MAY 8, 2018

Download the Gartner Magic Quadrant for Multichannel Marketing Hubs to learn more about how multichannel marketing hubs can help your organization unify customer data across channels, enhance personalization and decisioning with AI, and integrate customer journey analytics.

Multichannel 101

Multichannel Marketing Document Mobile 101

Retail TouchPoints

JANUARY 26, 2022

According to Salesforce’s Small and Medium Business Trends Report , 71% of SMBs say they navigated the pandemic through digitization. But over the years, fraud has become a more organized effort, with large groups acquiring payment credentials and customer data and targeting physical goods sold online to make real money.

Merchant Services 259

Merchant Services Payment Services Payments Shipping Costs 259

UpSellIt

FEBRUARY 26, 2024

Upsellit allows you to deliver timely and relevant messages to desktop and mobile users, increasing brand visibility and driving immediate action. Whether targeting new visitors, repeat abandoners, or nurturing existing customers, Upsellit’s segmentation capabilities deliver targeted messaging at every stage of the customer journey.

Customer Loyalty 108

Customer Loyalty Conversion Optimization Shopping Carts Technology 108

Groove

MAY 3, 2018

However as an Elite BigCommerce Partner Agency , we're constantly evaluating marketing technologies to help our clients push beyond baseline functionality to drive more sales. From customer reviews to email automation, we've outlined a list of our favorite BigCommerce marketing apps to help you supercharge your site. HubShop.ly

BigCommerce 285

BigCommerce Marketing eCommerce Social Media 285

Retail TouchPoints

DECEMBER 30, 2021

This can detect sudden changes in the types of items the customer is purchasing, new locations and devices they’re shopping from, and new average ticket value — all of which can indicate ATO fraud. Without a network of known consumer actions and behaviors, merchants have no way of knowing if a new customer is a real person or a fraud.

Merchant Services 271

Merchant Services Customer Payment Services Social Media 271

Retail TouchPoints

APRIL 4, 2024

“Retail media did in five years what took Google 14 years, but at 14 years in — when Google reached this level of investment — the Google platform was really good,” said Jeffrey Bustos, VP of Measurement Addressability Data at the Interactive Advertising Bureau (IAB) in an interview with Retail TouchPoints.

Retail 256

Retail X-cart Banking Definition 256

Retail TouchPoints

OCTOBER 14, 2021

NuData , an online security firm owned by Mastercard, reported that 76% of attacks on retailers in the second half of 2020 were qualified as sophisticated, meaning they were harder to detect and increased the likelihood of a large breach. retailers, jumping 43% to 48% when compared to 2019. Criminals are also becoming more savvy.

Retail 182

Retail BigCommerce Information Customer Data 182

Ecommerce Platforms

FEBRUARY 15, 2023

You tell Bright Data what kind of data you want (e.g., You can then arrange these insights into custom data sets. I.e., you can focus on data most relevant to your needs. To better illustrate how Bright Data’s datasets could help you, let’s say you’re trying to learn more about customers using your website.

Social Media 183

Social Media Mobile Management Information 183

Retail TouchPoints

SEPTEMBER 28, 2021

“In our Rise of the Responsible Marketer report, we found that 75% of [consumers surveyed] said brands could do more to ensure the safety of their data. and in New York City and Baltimore around these issues and this is a big challenge for retailers, because they may have been using those technologies.

Consumer 262

Consumer Customer Experience eCommerce Technology 262

Algopix

JULY 13, 2023

Key Features to Look for in eCommerce CRM Systems Customer Data Management A robust eCommerce CRM system should provide comprehensive customer data management capabilities. This includes storing customer profiles, contact information, purchase history, and communication logs.

Payment Services 78

Payment Services eCommerce Management Customer 78

Optimizely

MAY 15, 2018

But, with more than 130 sessions and more than 600 technology vendors, it can be difficult to pick out what you should see, what topics and trends will be most valuable to your ecommerce brand, and where you should focus. Vish Ganapathy, Managing Director and Global Retail Technology Lead, Accenture. What’s Next: Social.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Ecommerce Platforms

MARCH 24, 2022

The best POS system for coffee shops is a convenient solution for managing transactions, customer data, and inventory tracking in one place. For companies on the move, Square for restaurants POS offers a mobile, flexible, and easy-to-use environment for point of sale transactions. Excellent customer service for all users.

POS 104

POS lightspeed Payment Services Shopify 104

Ecommerce Platforms

MAY 9, 2022

With the right technology, it’s easy to collect cash on monthly subscriptions, without having to chase after your target audience with endless manual invoices and reminders. Standout features of the technology include everything from automatic pro-rating of billing variations to automatic upgrades, downgrades, and refunds.

Subscription 196

Subscription Payment Services Merchant Services Payments 196

Kissmetrics

APRIL 20, 2021

Here’s how the process works: Customers place the order: Shoppers purchase goods online through the retailer’s mobile app or website. On the checkout landing page, customers can choose the date, time, and pickup location. BOPUS can also boost traffic to your online website or increase the number of downloads for your mobile app.

eCommerce 282

eCommerce Shipping Multi-channel Mobile 282

Retail TouchPoints

JULY 3, 2020

Smart shelf technologies represent that move toward transformation, bringing the power of big data and automation to grocery and retail stores. An Overview Of Smart Shelf Technology And How It Works. Smart shelf technology can also interact with customers via smartphones. in Physics from Tel-Aviv University.

Retail 202

Retail Electronics Automotive Technology 202

MagentoBrain

MAY 4, 2023

It is a cloud-based solution that provides users with the ability to collect, analyze, and interpret data from their online store, allowing them to make informed decisions and optimize their operations. Mobile Access: The platform is accessible via mobile devices, allowing users to access their data and reports on the go.

Magento 52

Magento Payment Services Payments eCommerce 52

ROI Revolution

JUNE 7, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. The pandemic accelerated consumer adoption of virtual technology, with monthly augmented reality (AR) users surging to 83.7 million from 72.8

eCommerce 78

eCommerce Payments Mobile Mobile Payments 78

365 Retail

FEBRUARY 1, 2024

PoS system benefits Improved customer service With multiple payment options, self-service capabilities, and automated calculations of discounts, PoS solutions streamline the checkout, allowing merchants to reduce queues and free up the staff.

POS 52

POS Merchant Services Payment Services Customer 52

Retail TouchPoints

SEPTEMBER 2, 2020

While marketers reported increased open rates, trending data showed upwards of a 23% increase in complaints and unsubscribes. This rate provides a more accurate view of email delivery than the common “delivered rate” reported by your email service provider. Calculate your inbox placement rate. Balance email frequency.

eCommerce 174

eCommerce Supplies Marketing Technology 174

Groove

APRIL 29, 2022

Smart Insights reports that SMS marketing has a read rate of 97% within only 15 minutes of the message being delivered. Some people believe that text messaging is popular only among younger generations, but the data shows otherwise. Reporting on SMS success is easy. The Benefits of SMS Marketing SMS is a direct channel.

Merchant Services 195

Merchant Services Marketing Shopping Carts Shipping Costs 195

RTP blog

DECEMBER 18, 2017

By Sam Darwish, Skinny IT Customers today are intertwined with digital ecosystems. From Gen Z to Baby Boomers, every demographic segment is at least familiar with their mobile device, and it’s highly probable they are using devices in their retail customer journey. Sam Darwish is the President, CEO and co-founder of Skinny IT.

Retail 150

Retail Customer Data Information Mobile 150

GetElastic

NOVEMBER 8, 2022

In case you missed it, in my previous post , I talked about how investing in composable commerce technology during uncertain times can help differentiate businesses, starting with the catalog. While investing further in technology during a downturn sounds counterintuitive, a recent McKinsey report talked about why that’s a winning strategy.

eCommerce 78

eCommerce Payment Services Retail Omnichannel 78

Retail TouchPoints

NOVEMBER 10, 2023

It’s enough to make retailers without one of their own scramble, particularly as new entrants continue to report mind-boggling ad revenues. Building an advertising business is a significant investment that requires time, talent and technology expertise. Every one of the Top 10 retailers in the U.S. now has a retail media network.

Retail 273

Retail Social Media Multi-channel Channel 273

Retail TouchPoints

SEPTEMBER 14, 2022

Billed as the next big thing in digital commerce — based largely on the format’s huge success on social platforms in China — both TikTok and Facebook have made headlines in recent months with reports of scalebacks in their live shopping plans stateside. following disappointing results in the UK. In the U.S.,

Social Media 261

Social Media Consumer Fashion Shopify 261