365 Retail

JANUARY 18, 2024

The world of customer data is rapidly changing, and companies are responding with diverse strategies to stay ahead in this dynamic environment. The data foundation is behind the wall, and all the marketing and analytics tools get power from the foundation. Customer data should always be two things: reliable and repeatable.

Customer Data 64

Customer Data Customer Multi-channel Events 64

Retail TouchPoints

JANUARY 24, 2024

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Here we’ll take a look at these trending technologies and how they will shape B2B businesses’ ability to deliver a frictionless experience with their digitally native buyers.

B2B 239

B2B eCommerce BigCommerce Omnichannel 239

Retail TouchPoints

SEPTEMBER 29, 2023

Generative AI technology is progressing at breakneck speed and is predicted to change numerous aspects of our daily lives. Unlike other operational metrics, trust is intangible and gained over time but lost in an instant. Brands should operate AI systems with objectives that optimize long-term metrics by design.

Customer Data 246

Customer Data Operations Technology Games 246

RTP blog

NOVEMBER 11, 2019

By Garry Church, Inmar Retailer buying decisions on technology are all too often influenced by the latest trends and reflect the “flavor of the month.” The customers who spend their hard-earned income with them should be a retailer’s North Star when assessing retail technology options. They “get it.”

Technology 150

Technology Retail POS PayPal 150

Retail TouchPoints

JUNE 9, 2023

By necessity, retailers are most concerned with the present day: they have to make sales and engage customers in the moment, no matter what channel they’re operating in. There’s the AI-powered Customer Data Platform provider Pairzon , AI imaging provider Claid.ai ; and AI-powered inventory optimization from syrup.

Presentation 253

Presentation Customer Data Channel Operations 253

Retail TouchPoints

APRIL 1, 2024

Choosing a Translation Platform Retail businesses investing in real-time translation technology for customer service will be better positioned to succeed in the growing global marketplace. A truly valuable translation tool reduces the need to hire multiple fluent speakers for every potential language your customers might speak.

Retail 302

Retail Customer Experience Customer Retention Technology 302

365 Retail

FEBRUARY 21, 2024

However, while discount-driven consumers are flocking to sign-up to access member-only offers, there remains shopper concern around the use of their data and the fairness of a dual-pricing system. With many cost-of-living shoppers trying to make squeezed household budgets work harder, the prospect of immediate discounts is a tangible benefit.”

Technology 75

Technology Retail Events Magazine 75

RTP blog

MARCH 5, 2018

The study also finds downtime severely impacts customer loyalty, employee productivity and overall business operations. Key to the technology backbone and backend ecosystem are routers and other networking equipment, not the most glamorous part of retail but indispensable nonetheless. Remote Management.

Technology 150

Technology Retail Operations POS 150

Retail TouchPoints

NOVEMBER 14, 2022

Additionally, by implementing an AI-powered forecasting solution, you can increase your operational efficiency and enhance customer satisfaction by proactively managing your supply chain while reducing waste and costs across your operations. Customer support. Operations. Start Realizing the Benefits of AI.

Customer Loyalty 337

Customer Loyalty Operations Improvements Customer Experience 337

Retail TouchPoints

FEBRUARY 15, 2023

Google Cloud and Accenture are expanding their strategic partnership with a series of new initiatives to help retailers modernize their businesses and transform store operations. Current customer Albertsons Cos. Current customer Albertsons Cos.

Merchant Services 281

Merchant Services Supplies Retail Customer Data 281

Retail TouchPoints

MAY 3, 2023

The essence and approach of this model and technology can be extrapolated and applied to different industries and technologies. In this case, we used ID-POS data, which bypasses all the challenges of third-party data as an abundant and rich first-party data source. trillion in value.

POS 247

POS Customer Experience Customer Technology 247

Retail TouchPoints

AUGUST 12, 2022

Cannabis dispensary operator Planet 13 has adopted IDScan.net identification scanners for increased compliance and security. These are synced with the software provider’s AI-powered VeriScan Online Enterprise technology to accurately and quickly authenticate government-issued documents while also gathering important consumer data.

Document 224

Document Customer Data Technology Operations 224

365 Retail

MAY 8, 2024

Frasers Group is embarking on a transformative journey to overhaul its digital landscape, focusing on enhancing operational efficiency and the ecommerce experience for customers. The advanced platform will streamline operations such as inventory allocation, stock management, and product tracking.

Customer Experience 64

Customer Experience Customer Arts Customer Data 64

Retail TouchPoints

AUGUST 10, 2022

A disaster avoidance strategy that incorporates integrated power management technology should serve as retailers’ first line of defense against outages stemming from hurricanes and other disasters. Disaster avoidance software : Many stores that are part of larger retail chains operate without on-site IT support staff.

Small Business Retail 281

Small Business Retail Retail Telecommunications Events 281

Retail TouchPoints

AUGUST 13, 2021

The new operating model will help each organization focus on their biggest growth opportunities while still working together to provide a seamless customer experience across both channels. Going forward, the ecommerce business will become “The Bay,” while the banner’s 86 stores will continue operating as Hudson’s Bay.

eCommerce 299

eCommerce Operations Customer Experience Omnichannel 299

Retail TouchPoints

FEBRUARY 26, 2024

A Company’s Obligation to Securing its Own Systems On top of data privacy, companies must demonstrate a commitment to maintaining multiple layers of security to protect their customers’ data from threat actors. For many companies, it is not a matter of “if” there is a data breach, but when.

Improvements 311

Improvements Payment Services Consumer Banking 311

Retail TouchPoints

APRIL 3, 2023

Retail operations are an increasingly popular target for cybercriminals. Employing tactics ranging from social engineering to credit card skimming, criminals can attack anywhere along the supply chain, from payment system providers to customers. Among the top three fastest-growing cybersecurity companies in the U.S., according to Inc.

Payment Services 263

Payment Services Payments Retail Operations 263

Retail TouchPoints

JULY 13, 2023

Any business that handles customer funds, including fintechs and non-financial companies, is now required to play its part and make compliance a core driver of operational fitness. When it comes to sharing customer data, for example, banks are heavily regulated whereas non-bank digital wallet providers like Apple Pay are not.

Merchant Services 234

Merchant Services Payment Services Payments Banking 234

Retail TouchPoints

APRIL 20, 2022

But with quick converts, brands can buy out smaller, struggling dispensaries that are already fully compliant and operating, and do two-week conversions to reopen these stores. Everything from the millwork to the fixtures and technology drive a brand story. Photo credit: Cookies. Cutting-Edge In-Store Tech on Display at #RICE22.

Retail 354

Retail Social Media Technology Events 354

Retail TouchPoints

FEBRUARY 23, 2022

Nicholas believes that to make store fulfillment a truly profitable initiative, retailers need to find new ways for their tech, operations and design teams to collaborate. Technology, operations, fixtures, displays and the overall flow of the store will “have to be thought of together and at the same time.

Fulfillment 278

Fulfillment Vend Operations Technology 278

Retail TouchPoints

JULY 10, 2023

The world of retail is getting ready for its iPhone moment using breakthrough generative AI technology. These first movers near universally are noting the gigantic opportunity to transform their business, from operations to customer relations and retention. Our job is to figure out what they want before they do.”

Merchant Services 277

Merchant Services Shipping Costs Retail Social Media 277

Retail TouchPoints

JUNE 16, 2022

The Home Depot will roll out more than 125,000 new hdPhones to associates in order to improve both the worker and customer experience at its stores. The devices, which are being introduced in collaboration with Zebra Technologies , HPE and Aruba , will enable faster communications among staff.

Mobile 279

Mobile Demo Improvements Customer Experience 279

Retail TouchPoints

DECEMBER 23, 2022

Adapting to our current economic realities is no different — it will require a mix of creativity, technology and agility. These first-generation technologies are being outpaced with third-generation technologies built around AI. Prioritiz e profitability and customer experience to help retailers fight the impact of inflation.

eCommerce 229

eCommerce Shipping Costs Retail Recommendation 229

Retail TouchPoints

JANUARY 25, 2023

With the increase in these forms of payments, retailers are responsible for protecting their customers’ critical data from threat actors lurking around every corner, ready to siphon sensitive personal information. While PCI DSS 4.0 Changing Tides of PCI DSS 4.0

Merchant Services 343

Merchant Services Payment Services Mobile Payments Customer Data 343

365 Retail

APRIL 25, 2022

After 1095 days, the world of retail finally reunites at London’s Olympia tomorrow for the Retail Technology Show (26-27 April). To join thousands of senior retail professionals, 200+ technology vendors, 90+ retail luminary speakers and unlimited face-to-face networking opportunities, free registrations are still being taken: [link].

Technology 52

Technology Payment Services Retail Events 52

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. Immersive Shopping Experiences: In 2024, retailers are focusing on creating immersive and interactive shopping experiences for customers.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

Retail TouchPoints

JANUARY 24, 2023

Retailers definitely see the advantages of operating their own media networks, leveraging their rich first-party customer data and multiple touch points. We estimate that the app brought associates from spending 60% of their time on mundane tasks and 40% on customer service to 40% on tasks and 60% on customer service today.

Food and Beverages 276

Food and Beverages BigCommerce Home Furnishings PayPal 276

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Providing Various Payments Technologies.

Payment Services 197

Payment Services Payments Retail Sporting Goods 197

Algopix

NOVEMBER 12, 2023

With the rapid evolution of technology and changing consumer behaviors, businesses are constantly seeking innovative strategies to gain a competitive edge. In an era where time is of the essence, and consumer expectations are higher than ever, real-time alerts serve as a vital tool for enhancing customer experience and operational efficiency.

Information 93

Information Customer Experience Technology eCommerce 93

Retail TouchPoints

JULY 29, 2020

The company owns and operates 34 locations, both flagships or outlets, and the remainder are owned and operated by partners such as high-end resorts. Digital Transformation Required Building Trust In Burton’s Data. Larocque has spent more than 20 years with Burton, becoming SVP Operations in 2010.

Omnichannel 275

Omnichannel eCommerce POS Operations 275

365 Retail

APRIL 19, 2024

In the rapidly evolving world of global e-commerce, operational efficiency and superior customer service are paramount. As businesses strive to streamline operations and enhance customer engagement, the strategic selection of outsourcing partners becomes critical.

eCommerce 52

eCommerce Games Retail Operations 52

Retail TouchPoints

MAY 31, 2022

This goes for the lessons learned by retail brands as they operated through one crisis-induced challenge after the next, navigating the ups and downs of the pandemic as best they could, while meeting unprecedented customer demand. Mobile search optimization. Mobile commerce is the future of ecommerce.

Mobile 325

Mobile Customer Data Recommendation Fashion 325

RetailMinded

MARCH 16, 2024

It’s time to harness AI in ways that directly enhance operational efficiency and customer interaction. These practical steps can transform your retail business from surviving to thriving by leveraging the power of AI search technologies.

Retail 98

Retail Point of Sale Operations Technology 98

Retail TouchPoints

JULY 28, 2022

Other technology providers offer solutions that design some or all of a virtual try?on Virtual try-on technology introduces important privacy obligations. In particular, where virtual try-ons collect data about consumers’ hands or faces, state biometric laws may come into play. Keep customer data safe.

Retail 254

Retail Customer Data Information Consumer 254

Retail TouchPoints

AUGUST 1, 2023

The costs tied to ecommerce – from technology and app development to fast, free shipping and returns – can be daunting and may be exacerbating profitability challenges. The Customer at the Center Using predictive analytics for decision-making is one strategy merchants can adopt to enhance profitability.

Retail 245

Retail Shipping Costs eCommerce Consumer 245

Optimizely

AUGUST 16, 2018

Marketers already know data is key to success in B2C and ecommerce. But knowing it’s important and actually being able to utilize data are very different things. Unfortunately, complete and accurate customer data has been shockingly difficult to get your hands on in B2C marketing. A missed connection with your customer.

B2C 210

B2C Customer Data Omnichannel Point of Sale 210

Retail TouchPoints

JULY 2, 2020

Retailers must first reduce their operating costs in the short and medium term, and tightly control their working capital requirements. This theory is obviously a misleading simplification, and may even lead to strategic errors such as focusing loyalty only on very good customers. and a priority focus on commercial efficiency.

eCommerce 238

eCommerce Retail Omnichannel Operations 238