Retail TouchPoints

JANUARY 30, 2024

Gen AI, with its vast potential for enhancing efficiency and personalizing customer experiences, also comes with ethical considerations. The role of such a committee — consisting of individuals from different departments and backgrounds — extends from supply chain management to customer interaction.

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Retail Customer Experience Technology Customer Data 307

RTP blog

NOVEMBER 11, 2019

By Garry Church, Inmar Retailer buying decisions on technology are all too often influenced by the latest trends and reflect the “flavor of the month.” The customers who spend their hard-earned income with them should be a retailer’s North Star when assessing retail technology options.

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Technology Retail POS PayPal 150

Retail TouchPoints

OCTOBER 23, 2023

In July, some of the biggest names in AI — including Amazon , Google , Meta , Microsoft and OpenAI — agreed to a set of commitments developed by the White House to ensure the “safe, secure and transparent” development of AI technologies. 17 blog post. “As The Walmart Responsible AI Pledge is about more than just AI,” said O’Connor.

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Technology Supplies Customer Data Blog 217

Retail TouchPoints

JANUARY 24, 2024

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Here we’ll take a look at these trending technologies and how they will shape B2B businesses’ ability to deliver a frictionless experience with their digitally native buyers.

B2B 210

B2B eCommerce BigCommerce Omnichannel 210

RTP blog

MARCH 5, 2018

The study also finds downtime severely impacts customer loyalty, employee productivity and overall business operations. Key to the technology backbone and backend ecosystem are routers and other networking equipment, not the most glamorous part of retail but indispensable nonetheless. Remote Management.

Technology 150

Technology Retail Operations POS 150

365 Retail

APRIL 25, 2022

After 1095 days, the world of retail finally reunites at London’s Olympia tomorrow for the Retail Technology Show (26-27 April). To join thousands of senior retail professionals, 200+ technology vendors, 90+ retail luminary speakers and unlimited face-to-face networking opportunities, free registrations are still being taken: [link].

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Technology Payment Services Retail Events 52

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. Immersive Shopping Experiences: In 2024, retailers are focusing on creating immersive and interactive shopping experiences for customers.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

Retail TouchPoints

NOVEMBER 14, 2022

Additionally, by implementing an AI-powered forecasting solution, you can increase your operational efficiency and enhance customer satisfaction by proactively managing your supply chain while reducing waste and costs across your operations. Customer support. Operations.

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Customer Loyalty Operations Improvements Customer Experience 309

365 Retail

MAY 15, 2024

In the dynamic realm of retail, the fusion of technology with traditional shopping practices is not merely enhancing consumer experiences—it’s fundamentally transforming the industry. Our job is to ensure that the technology not only works but works quickly and reliably, even during peak hours.”

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Payment Services Operations POS Retail 52

365 Retail

FEBRUARY 23, 2022

Amazon, Farfetch, Very Group, Marks & Spencer and Morrisons are announced as just some of the retail industry’s leading visionaries speaking at the Retail Technology Show , as the event, which brings together Europe’s most forward-thinking retailers and leading tech innovators, announces its conference programme.

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Technology Payment Services Retail Events 52

Retail TouchPoints

AUGUST 10, 2022

A disaster avoidance strategy that incorporates integrated power management technology should serve as retailers’ first line of defense against outages stemming from hurricanes and other disasters.

Small Business Retail 252

Small Business Retail Retail Telecommunications Events 252

Retail TouchPoints

MAY 16, 2024

Lemonis also shared that the company has entered a “wide-scoping” relationship with Salesforce that centers on cleaning and better leveraging all the customer data Beyond now has from its combined brands. million , recovering nearly half of what it paid for the BB&B IP.

Apparel 192

Apparel Fashion Supplies Toys 192

Kissmetrics

MAY 10, 2021

The boom of Bitcoin has made blockchain technology a trending topic. More people see the value of investing in Bitcoin, and companies are warming up to the idea of using its technology in business. More people see the value of investing in Bitcoin, and companies are warming up to the idea of using its technology in business.

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Cryptocurrencies Marketing Social Media Cryptography 262

Retail TouchPoints

DECEMBER 23, 2022

Adapting to our current economic realities is no different — it will require a mix of creativity, technology and agility. These first-generation technologies are being outpaced with third-generation technologies built around AI. Prioritiz e profitability and customer experience to help retailers fight the impact of inflation.

eCommerce 201

eCommerce Shipping Costs Retail Recommendation 201

365 Retail

JANUARY 4, 2024

2 Invest in Supply Chain A robust and efficient supply chain is the backbone of any successful retail business. In 2024, investing in your supply chain means more than just ensuring your products are in stock. Customers today care about where their products come from and the impact of their purchases on the environment.

Payment Services 52

Payment Services Retail Supplies Mobile Payments 52

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

Enter Artificial Intelligence (AI), a game-changing technology that is revolutionizing the way businesses approach marketing in these industries. AI is reshaping the business world as today’s future-ready retailers and consumer goods manufacturers leverage technology to streamline operations and connect more closely with consumers.

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Marketing Retail Customer Loyalty Games 95

RetailMinded

MARCH 16, 2024

It’s time to harness AI in ways that directly enhance operational efficiency and customer interaction. These practical steps can transform your retail business from surviving to thriving by leveraging the power of AI search technologies.

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Retail Point of Sale Operations Technology 98

RTP blog

NOVEMBER 19, 2018

Retailers are continuing to push the limits when it comes to technology, but they must also elevate the moments that matter the most in a shopper’s journey. Keep things simple when it comes to store operations and digitize as much of the business as possible through IoT (Internet of Things) technologies.

Retail 150

Retail Customer Data Operations Customer Loyalty 150

Retail TouchPoints

FEBRUARY 2, 2022

In my experience, the data is what keeps retailers from making the big jump to new pricing technologies and strategies. Many retailers are worried that they don’t have all the data at their fingertips, like product data, customer data, transactional data, when items sold, on what device and more.

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Retail Recommendation Outdoor Customer Data 210

Retail TouchPoints

AUGUST 11, 2021

From supply chain and labor force disruptions to strict social distancing protocols, online and brick-and-mortar retailers alike have been forced to adapt their businesses practically overnight in order to retain customer loyalty and compete in the evolving digital economy. Leverage technology.

Payment Services 262

Payment Services Retail Electronics Information 262

Retail TouchPoints

JANUARY 2, 2023

The supply chain industry has changed a lot over the past couple of years. As the demand for digitalization grows in the retail supply chain, retailers often face multiple challenges in achieving the same. What is Supply Chain Digitalization? Data provides the prime fuel for running advanced technologies.

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Supplies Retail Technology Omnichannel 310

Retail TouchPoints

APRIL 3, 2023

Employing tactics ranging from social engineering to credit card skimming, criminals can attack anywhere along the supply chain, from payment system providers to customers. 5000, Semperis is widely recognized to offer the industry’s most comprehensive hybrid directory protection technology and services. according to Inc.

Payment Services 236

Payment Services Payments Retail Operations 236

Algopix

NOVEMBER 12, 2023

With the rapid evolution of technology and changing consumer behaviors, businesses are constantly seeking innovative strategies to gain a competitive edge. In an era where time is of the essence, and consumer expectations are higher than ever, real-time alerts serve as a vital tool for enhancing customer experience and operational efficiency.

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Information Customer Experience Technology eCommerce 93

Retail TouchPoints

MARCH 9, 2022

Disruptions to the supply chain, shifts in customer behavior, and even unexpected weather events are impacting retail sales across ecommerce and brick-and-mortar — changing where, when, how and why customers purchase. The rest are at risk of losing customer loyalty, brand affinity and revenue.

Retail 285

Retail Customer Data Customer Experience Social Media 285

GetElastic

MAY 21, 2019

Managing multifaceted purchase flows Portland, OR-based HVACR supplier, Johnstone Supply has a business model that is centered on selling equipment and parts to contractors from hundreds of suppliers. Learn how they reevaluated their existing commerce and CX technology stack.

B2B 157

B2B eCommerce Merchant Services Supplies 157

Retail TouchPoints

NOVEMBER 30, 2022

However, we know our customers may not be spending the majority of their week in a physical office space anymore , so we’re now focused on opening high-visibility, ground-level spaces in neighborhoods where our customer is both living and working.

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Customer Shipping Events Clothing 245

Retail TouchPoints

JULY 5, 2022

That’s not particularly surprising — grocery is a high-volume, low-margin business with incredibly complex supply chains. For me the ‘a-ha’ here is that it’s not just about commerce or supply chain or focusing on cost reduction — it starts with the customer and a focus on the customer experience, and then goes from there.”.

Shipping Costs 270

Shipping Costs eCommerce Retail Merchant Services 270

Retail TouchPoints

JULY 29, 2020

Store Associates Gain Access To Up-To-Date Data. The final prong was in Burton’s customer-facing solutions, comprising technologies for e-Commerce, marketing, social media, customer service and a retail POS. We think this tool is empowering and really exciting, not only for the Guides, but also for the customers.”.

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Omnichannel eCommerce POS Operations 249

RetailMinded

AUGUST 24, 2023

As businesses continually evolve to meet customer expectations, they rely on technology to stay afloat. Whether it’s to ensure timely delivery of products or create a more personalized shopping experience, technology’s role is undeniable. In recent years, the retail industry has experienced a sea of transformation.

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Retail eCommerce eCommerce Platforms Customer Experience 97

Retail TouchPoints

JANUARY 11, 2023

The beauty of the retail industry today is the number of options for brands to connect with customers. Brands once had the challenge of getting customers to walk through their large store doors, supplying products they wanted to purchase and hoping they would return, but everything was limited to that in-store traffic.

Social Media 254

Social Media Multi-channel Customer Loyalty Shopify 254

RetailMinded

DECEMBER 21, 2022

It’s no secret that inflation and supply will continue to impact retailers and consumers alike, but what else can retail decision makers anticipate and more so, how can they best prepare for a productive and profitable year ahead? Factoring in omni-channel to the best practices of agility and customer care should not be overlooked, either.

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Retail Merchant Services Marketing Supplies 52

Retail TouchPoints

AUGUST 1, 2023

The costs tied to ecommerce – from technology and app development to fast, free shipping and returns – can be daunting and may be exacerbating profitability challenges. The Customer at the Center Using predictive analytics for decision-making is one strategy merchants can adopt to enhance profitability.

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Retail Shipping Costs eCommerce Consumer 234

RTP blog

MAY 22, 2019

and Alibaba in China), and has further been prompted by Walmart’s continued investments in AI, robotics and VR, among other technologies. In the latest example, this week Lowe’s brought talent and technology under its own wing to mesh with existing operations, acquiring a retail analytics platform (and team members) from Boomerang Commerce.

Retail 150

Retail Technology Travel Books 150

365 Retail

NOVEMBER 17, 2023

Retail has always been a rapidly evolving industry, but the advent of digital technology has accelerated its transformation. Today’s retailers face an increasingly competitive environment, driven by changing consumer behaviours and technological advancements. This is where IT support from Infinity Group shines.

Retail 57

Retail eCommerce Customer Experience Technology 57

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. . Stand Out Beyond Free Shipping .

Customer Loyalty 185

Customer Loyalty Customer Retail Shipping Costs 185

Retail TouchPoints

JULY 2, 2020

As a result of the crisis, store closures and supply chain disruptions, there has been a drop in sales in stores and e-Commerce. Exploiting customer data (offline and online), predictive models now make it possible to quickly detect the best suspects according to a marketing objective.

eCommerce 215

eCommerce Retail Omnichannel Operations 215

Retail Technology Review

DECEMBER 8, 0740

By Sam Counterman, Director of Marketing, Northern Europe & Global Digital Lead at Selligent. As the landscape continues to shift, and Amazon profits continue to rise (with a 37% increase reported in its recent third quarter results) it’s never been more important for retailers to assess their Amazon strategy.

Customer Data 70

Customer Data Retail Customer Marketing 70