Retail TouchPoints

SEPTEMBER 29, 2020

Having recently expanded its lines to include knitwear and footwear, Italian luxury outerwear brand Herno has invested in a fashion-specific PLM solution from Centric Software in order to enrich its product collections while also closely controlling product quality.

Fashion 248

Fashion Management Outdoor Consumer Goods 248

Fabric

MARCH 14, 2023

Welcome to Part 2 of The Modern Retailer’s Guide To Dropshipping Fashion and Apparel. In Part 1, we covered the basics of dropshipping and explored the reasons why every fashion retailer should switch from a traditional retail model to an asset-light dropship model. 5 Tips and Strategies for Dropshipping Fashion and Apparel 1.

Apparel 130

Apparel Fashion Shipping Costs Merchant Services 130

Ecommerce Platforms

NOVEMBER 2, 2022

But unless you have the store set up to handle every aspect of modern online selling, your fashion store isn’t going to make it. Using Shopify opens up an entire marketplace of ecommerce apps that can give you everything you need to build a fashion store online. What are The Best Shopify Apps for Fashion? There’s good news.

Fashion 197

Fashion Shopify Clothing Jewelry 197

365 Retail

MAY 8, 2024

Frasers Group is embarking on a transformative journey to overhaul its digital landscape, focusing on enhancing operational efficiency and the ecommerce experience for customers. The advanced platform will streamline operations such as inventory allocation, stock management, and product tracking.

Customer Experience 62

Customer Experience Customer Arts Customer Data 62

Retail TouchPoints

JUNE 9, 2023

This can help to reduce the amount of packaging and emissions associated with shipping, as well as improve the customer experience by giving them more control over how and when they receive their purchases. There is also a significant intersection of sustainability with customer preference data.

Supplies 213

Supplies Operations Shipping Costs Customer 213

BigCommerce

JUNE 20, 2017

The fashion and apparel industry has one major negative associated with it: there’s so much competition. Here’s how 15 of the best of the best fashion and apparel ecommerce sites are designed to win. Leading fashion & apparel brands choose BigCommerce. Out of the Box Fashion & Apparel Themes. Wicked Apparel.

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Apparel Fashion BigCommerce eCommerce 392

Retail TouchPoints

MARCH 12, 2024

Shop Premium Outlets (SPO) — the online marketplace from mall operator Simon Property Group and Rue Gilt Groupe — has launched a retail media network powered by Mirakl Ads, a new retail media offering from marketplace solution Mirakl (on which SPO is built).

Retail 226

Retail Fashion Operations eCommerce 226

Retail TouchPoints

SEPTEMBER 8, 2023

Fashion retailer Rue21 is bringing a new CIO on to its revamped leadership team. He will be responsible for the strategic planning and execution of Rue21 business applications and operations, integration of ecommerce and back-office platforms, B2B and B2C initiatives and maintenance of retail.

Fashion 215

Fashion B2C B2B Customer Experience 215

365 Retail

MAY 23, 2022

The upgraded store comes as the retailer steps up investment in both its physical and digital stores, with a renewed focus on the integrated customer experience, as well as sustainability. Their emphasis on sustainability and improved customer experience is key here. It draws from a local catchment population of 2.25

Customer Experience 122

Customer Experience Customer Leisure Arts 122

365 Retail

OCTOBER 5, 2021

Spanish fashion retailer, Desigual , has increased employee engagement and streamlined operational efficiencies in partnership with YOOBIC , the digital workplace solution for frontline teams. Desigual is an international fashion brand that was established in Barcelona in 1984.

Customer Experience 52

Customer Experience Operations Customer Point of Sale 52

Retail TouchPoints

OCTOBER 13, 2022

In his new role, Goubert will oversee the company’s operational and commercial functions, including production, supply chain, retail, wholesale and marketing. Goubert was President and Chief Customer Officer at NMG, where he was responsible for the Neiman Marcus brand as well as all customer touch points.

Operations 288

Operations Supplies Fashion Shipping 288

Omnisend

MARCH 29, 2021

If ever any industry fully embraced ecommerce, it’s fashion. According to Shopify’s Fashion Industry Report , the fashion industry will reach a whopping $713 billion by next year. That number is largely influenced by the industry’s domineering growth, as indicated by ecommerce fashion industry statistics from Statista.

Fashion 148

Fashion eCommerce Omnichannel Clothing 148

Retail TouchPoints

JANUARY 12, 2024

Coachtopia , the circular fashion sub-brand of Coach, has launched a new documentary web series designed to educate consumers about the impact of fashion’s growing waste problem and how the budding brand is tackling it head-on.

Fashion 273

Fashion Channel Operations Consumer 273

Retail TouchPoints

MAY 31, 2022

She will leverage her experience to help advance the omnichannel fashion retailer’s plans for growth and developing a best-in-class customer experience. Her other leadership titles there include EVP of Store Operations, President of Catalog Division, Neiman Marcus Direct and President of NM Stores.

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Omnichannel Fashion Customer Experience Operations 236

Retail TouchPoints

MAY 27, 2022

COS (which stands for Collection of Style) is owned by H&M and currently operates 13 locations across the U.S. Throughout 2022 we will test a new frictionless and personalized shopping experience — from the fitting room to checkout,” said Alan Boehme, CTO at H&M Group in a statement.

Payment Services 266

Payment Services Fashion Recommendation Customer Experience 266

365 Retail

JUNE 7, 2023

Amperity , the leading enterprise customer data platform (CDP) for consumer brands, has announced Forever 21 has selected Amperity to ‘maximise the value’ of its omnichannel customer data. With Amperity, Forever 21 will be able to provide more relevant, personalised customer experiences.

Customer Experience 70

Customer Experience Customer Customer Data Customer Loyalty 70

365 Retail

MAY 18, 2022

Rami Cassis, an international growth investor and founder of Parabellum Investments, has announced his entrance into the luxury goods market by acquiring the fashion retailer Hervia. Cassis plans to diversify heavily into the luxury market over the next 12 months and is attracted to the strong growth potential of the UK’s fashion sector.

Fashion 62

Fashion Retail Accessories Clothing 62

Retail TouchPoints

DECEMBER 16, 2022

Yan is now pushing ahead with the company’s transformation, which will include a “renewed focus on improving the customer experience, deepening merchant relationships and achieving operational excellence,” according to a press release from ContextLogic.

Shipping Costs 291

Shipping Costs Shipping Fashion Fulfillment 291

Retail TouchPoints

DECEMBER 16, 2022

Warner Music Group (WMG) will partner with and invest in digital fashion retailer DressX , gaining a platform for select WMG artists to design their own virtual fashion lines. The company is committed to sustainable fashion, promoting the digital garment market as a way for consumers to showcase their style digitally.

Fashion 250

Fashion Clothing Definition Consumer 250

365 Retail

JULY 11, 2022

On the other hand, the fashion industry also has just started to utilise the potential of Blockchain quite well. But before that, we believe knowing the benefits of Blockchain in the fashion industry will help your mind to understand the hope Blockchain is growing. Top 5 Ways Blockchain Can Influence The Fashion Industry Positively.

Fashion 57

Fashion Cryptocurrencies Supplies Technology 57

Kibo

OCTOBER 18, 2021

Every retailer wants their customers to have the best possible customer experience with their brand, and a disappointing CX is now a major turn-off for consumers. What Makes for a Great Ecommerce Experience? Ecommerce brands need to achieve the same high levels of CX across all channels your customers interact with.

Customer Experience 62

Customer Experience eCommerce Customer Multi-channel 62

Retail TouchPoints

JANUARY 11, 2024

has announced a multi-year strategic partnership with Google Cloud to create more personalized and inclusive online shopping experiences, improve customer and associate experiences and drive operational efficiencies through the use of AI and generative AI technologies. (VS&Co.) in a statement. in a statement. “We’re

Supplies 173

Supplies Technology Recommendation Apparel 173

Omnisend

MAY 28, 2021

The fashion industry is ever-evolving. The operation and running of fashion ecommerce brands are continuously evolving and changing to adapt to customers’ demands. Similarly, recent research reveals that more than 50 leading fashion retailers noticed an apparent drop in their revenues. Trends come and go.

Fashion 78

Fashion eCommerce Jewelry Apparel 78

365 Retail

JANUARY 24, 2024

AI mirrors have evolved into personal fashion consultants. Far from just mechanical aides, these robots handle restocking, respond to customer inquiries, and prepare online orders for pickup, thereby enhancing operational efficiency. Interactive displays are stepping up the shopping game.

Operations 52

Operations Retail Leisure eCommerce 52

Retail TouchPoints

MARCH 1, 2023

Athletic-inspired fashion retailer Hibbett is adding Happy Returns Return Bars to its more than 1,100 Hibbett and City Gear stores across the U.S., For example, when Kohl’s first piloted the launch of Amazon return kiosks in 2017, it saw new customers increase 9% at test locations compared to 1% increases at other stores.

PayPal 240

PayPal Fashion Customer Experience Operations 240

Retail TouchPoints

JUNE 28, 2023

Unlike prior Brand Closet Showroom Socials, Chicago Escape’s hyperlocal strategy was designed to unite the art and fashion communities, cultures and two cities: NYC and Chicago. It’s the new age of the Creator Community and they converge through technology, fashion, art and performance artists. Law Roach, Virgil Abloh).

Arts 256

Arts Retail Fashion Technology 256

365 Retail

MAY 4, 2023

As part of the deployment, Nedap will provide Lindex with its iD Cloud platform to help streamline its inventory management and enhance the customer experience. This way, we always have the right product available across all sales channels without overstocking, allowing us to meet customer demand sustainably.”

Fashion 57

Fashion Retail Technology Channel 57

Retail TouchPoints

NOVEMBER 17, 2023

and Del Amo Fashion Center in Torrance, Calif. Our HolidAI Gift Finder experience not only elevates gift-giving in a new and engaging way, it’s another special holiday memory waiting to be made.” Beginning on Black Friday and recurring every Saturday and Sunday through Dec.

Gifts 236

Gifts Fashion Operations Technology 236

365 Retail

MARCH 6, 2024

billion, last year. “M&S has completely overhauled its fashion credentials, thanks to co-chief executive officer Katie Bickerstaffe’s transformational strategy for the divisions,” added Hanna Jackson, managing director at Retail Week. “ The retailer reported an 11.5% increase in clothing and home sales, to £3.7

Fashion 52

Fashion Retail Clothing Games 52

Retail TouchPoints

APRIL 14, 2023

Express and owner WHP Global have entered a definitive agreement to acquire Bonobos from Walmart for a combined purchase price of $75 million , including $50 million for the Bonobos brand and $25 million for the operating assets and related liabilities of the Bonobos business.

Omnichannel 211

Omnichannel Customer Loyalty Operations Definition 211

Retail TouchPoints

APRIL 23, 2024

With the goal of becoming a serial acquirer, Tapestry seeks to acquire Capri to further entrench its stronghold in the fashion industry,” said Henry Liu, Director of the FTC’s Bureau of Competition in a statement.

Fashion 147

Fashion Consumer Channel Marketing 147

Retail TouchPoints

AUGUST 11, 2022

Non-food deployments include the Amazon Style fashion store in Glendale, Calif. Amazon One creates palm signatures using machine learning to identify customers by taking a picture of a user’s palm. The collected biometric data also may be valuable for Amazon as data continues to play a growing role in retail operations.

Payment Services 244

Payment Services Fashion Technology Customer Experience 244

Retail TouchPoints

JUNE 13, 2022

Steve Madden, which offers fashion footwear, accessories and apparel for men, women and children, operates 120 stores in the U.S. We believe that our modern technology fits perfectly with the brand’s forward-thinking vision and approach to customer experience.”. Steve Madden, Ltd.

Omnichannel 169

Omnichannel Accessories Apparel Fashion 169

365 Retail

MAY 8, 2024

Outlet Shopping at The O2, operated by AEG Europe and Crosstree Real Estate , has welcomed a new addition to its retail lineup with the opening of All Good Things. This marks the brand’s inaugural venture into the London outlet scene, introducing an innovative concept in sustainable fashion.

Fashion 62

Fashion Clothing Accessories Events 62

Retail TouchPoints

MARCH 30, 2021

Asian online fashion and lifestyle website Zalora is deploying the Algonomy Hyper-Personalization Suite to offer real-time, personalized interactions across all touch points on its customers’ digital journey, including search, content, browse and product recommendations.

Mobile 240

Mobile eCommerce Accessories Apparel 240

Retail TouchPoints

APRIL 20, 2023

Despite the ecommerce and brick-and-mortar businesses operating as separate companies, the two do partner to enable seamless customer experiences. Members also receive SaksFirst Diamond member benefits, including free upgraded shipping, complimentary valet parking at Saks Fifth Avenue stores and SaksFirst Beauty Rewards.

Jewelry 294

Jewelry Events Travel eCommerce 294

Retail TouchPoints

JUNE 16, 2023

Express plans to leverage its own strengths in the men’s fashion space to boost Bonobos’ presence in underpenetrated categories as well as drive greater brand awareness and customer acquisition. Walmart also sold plus-size fashion brand Eloquii to FullBeauty Brands in April.

Fashion 229

Fashion Customer Experience Information Management 229