Retail TouchPoints

FEBRUARY 3, 2023

The platform’s microservices-based design and open architecture can accommodate new tools and services, allowing retailers to quickly adapt to shifting customer and business demands. “In In recent years, what constitutes a great retail experience has changed dramatically,” said Ron Edwards, COO of Cole Haan in a statement.

Specialty Retailers 187

Specialty Retailers Point of Sale Department Stores POS 187

Retail TouchPoints

JUNE 22, 2021

The department store retailer took a similar route by dividing Saks Fifth Avenue into distinct ecommerce and brick-and-mortar companies — a move that could become a trend among apparel and specialty retailers. Saks OFF 5TH provides a compelling assortment of brands to fashion-seeking customers at the best prices.

Specialty Retailers 156

Specialty Retailers Other Apparel Department Stores 156

Retail TouchPoints

DECEMBER 18, 2020

Specialty retailer rue21 plans to open 15 stores in 2021, following the recent openings of three new brick-and-mortar stores. The retailer, which operates nearly 700 locations in 45 states, also has refinanced its existing term loan, increased available liquidity and lowered its cost of capital. . million members. ”

Specialty Retailers 161

Specialty Retailers Banking Omnichannel Operations 161

Retail TouchPoints

MARCH 20, 2024

In an interview with Retail TouchPoints , Plenert outlined five key store design and experience lessons from the luxury sector. Embrace the ‘Ceremony’ of the In-Store Experience During COVID-19 shutdowns, consumers quickly got used to browsing and buying online. .” And when Tiffany & Co. That’s free advertising.”

Social Media 257

Social Media Specialty Retailers Department Stores Presentation 257

Retail TouchPoints

FEBRUARY 18, 2021

Retailers such as Best Buy and Apple were two of the first to implement the model at scale, showing the value for businesses outside of luxury and specialty retail. Appointments allow you to keep the lights on and effectively schedule staff,” said John Federman, CEO of JRNI in an interview with Retail TouchPoints. “It

Retail 273

Retail Beauty and Health Books Omnichannel 273

RTP blog

SEPTEMBER 17, 2018

By Derek Peterson, Boingo Wireless A retail renaissance is upon us, driven by a shift in economics, competition and exponential advancement in technology, per a new report from Deloitte. Mobile has emerged as the crown jewel fueling the resurgence, as digital devices are now central to the in-store shopping experience.

Payment Services 150

Payment Services Retail Consumer Payments 150

Mi9

OCTOBER 10, 2023

This data sheet is written for professionals in specialty retail organizations in a variety of verticals who are involved in store solutions, including point of sale (POS). Roles may include senior executives, information technology, operations, customer experience, finance, and more. Who is this document for?

Point of Sale 52

Point of Sale Specialty Retailers POS Document 52

Retail TouchPoints

OCTOBER 12, 2021

Department stores, specialty retailers and luxury brands alike embrace these spaces to create wondrous experiences and inspire shoppers, and it is the design and creative teams that help bring these experiences to life.

Specialty Retailers 179

Specialty Retailers Department Stores Arts Retail 179

Retail TouchPoints

JULY 16, 2020

“I think that that people are sort of leaning into the fact that we’re not going to get things to be the way that we want them as soon as we’d like,” said Ericka Podesta McCoy, CMO at Resonate in an interview with Retail TouchPoints. Not all apparel retailers will be affected equally, however. Take the big players, like Adidas.

Retail 237

Retail Apparel Clothing Specialty Retailers 237

Retail TouchPoints

FEBRUARY 27, 2024

Bodkins will dig deeper into this vision during the Retail Innovation Conference & Expo , taking place June 4-6, 2024, in Chicago. We could be better served by store-within-store concepts and help curate collections within traditional retailers. We still have opportunity there.” Now we can distribute to them.”

Food and Beverages 228

Food and Beverages Fulfillment Omnichannel Specialty Retailers 228

Retail TouchPoints

MAY 16, 2022

As its name implies, Direct to Consumer (DTC) retail seeks to appeal directly to consumers with a brand they will recognize and seek out. But as this part of the industry grows more crowded, DTC retailers are finding it tougher to make their mark. Every Retailer Has its Expertise — Make Yours a Selling Point.

Social Media 300

Social Media Specialty Retailers Presentation Apparel 300

Retail TouchPoints

MARCH 2, 2022

Some retailers lament the woes of Amazon and other marketplaces cutting into their sales, profit, market share and valuation. Some retailers launch their own marketplace to become the disruptor instead of the disrupted. Retailers large and small have transformed their businesses with the marketplace business model and technology.

Shipping Costs 208

Shipping Costs Specialty Retailers Drop Ship Operations 208

Retail TouchPoints

FEBRUARY 5, 2021

Post-holiday season for retailers is a period of recovery centered around understanding what happened during the holiday and how to move forward with the transaction cycle, while also preparing for ongoing omnichannel business. There are two key factors of the shopping experience that will help promote retailer success after the holidays.

Omnichannel 170

Omnichannel Payment Services Specialty Retailers Customer Loyalty 170

Retail TouchPoints

MAY 23, 2023

“Our founders, Holger Graf and Daniel Lantz, wanted to feel good about what they were doing and putting out into the world — that is a driving part of our vision,” Gopinath said in an interview with Retail TouchPoints. Our growth and the loyalty we’ve gotten is largely from specialty stores,” Gopinath revealed.

Specialty Retailers 218

Specialty Retailers Consumer Social Media Accessories 218

Retail TouchPoints

SEPTEMBER 15, 2020

While a raft of non-essential retailers have succumbed to Chapter 11 bankruptcy since the pandemic forced store shutdowns, J.Jill has reached a definitive agreement with its lenders to avoid that fate in an out-of-court settlement. Term loan lenders holding 97.8%

Payment Services 130

Payment Services Specialty Retailers Payments Definition 130

Retail TouchPoints

JULY 30, 2020

billion , according to research from the National Retail Federation (NRF) and Prosper Insights & Analytics. Retail, Wholesale and Distribution leader in an interview with Retail TouchPoints. Consumers’ desire for fast, efficient shopping is giving big-box retailers an advantage.

Merchant Services 248

Merchant Services Apparel Omnichannel Clothing 248

Retail TouchPoints

FEBRUARY 9, 2023

it was a groundbreaking retail concept, in many ways heralding a new era of personal computing and electronics. But that same wave of electronic innovation that gave rise to Batteries Plus also put a drain on the retailer’s business as ecommerce began to take hold. When the first Batteries Plus opened in 1988 in Green Bay, Wis.

Customer Data 174

Customer Data Customer Omnichannel Electronics 174

Steve Dennis

JANUARY 9, 2018

2017 was one of the most transformative years for the retail industry that I can remember. Physical retail isn’t dead. Boring retail is. By this time next year roughly 90% of all retail will still be done in physical stores, so please can we shut up already about the “retail apocalypse.”

eCommerce 102

eCommerce Retail Multi-channel Channel 102

ESW

AUGUST 3, 2020

Then a global pandemic upended retail and brought the world to a standstill. Few will be surprised to hear that, with most of the world sheltering at home, a retail model that delivers products directly to customer doors has done particularly well. You need a long-term, customer-centric view to be successful in this market.

Subscription 103

Subscription eCommerce Payment Services Food and Beverages 103

ChannelAdvisor

FEBRUARY 18, 2020

With the e-commerce industry in a constant state of evolution, brands and retailers must be ready to adapt at any time, on any channel. You need e-commerce software that can simplify, streamline and unify multiple platforms into one manageable experience. Your customers’ experiences determine whether your company sinks or swims.

eCommerce 52

eCommerce eCommerce Software Food and Beverages eCommerce Platforms 52

Dynamic Action

SEPTEMBER 21, 2017

DynamicAction, a Shop.org 2017 Digital Commerce Startup of the Year finalist, will enable Destination XL to connect customer, product and profit data across its business, fostering organizational alignment and an exceptional customer experience. SILICON VALLEY­: Sept. Join DynamicAction’s Squire and DXL’s Laher on Wed.

eCommerce 48

eCommerce Retail Apparel Specialty Retailers 48

OrderDynamics

NOVEMBER 2, 2017

Are Retail Executives Ignoring The Facts About BOPIS? OrderDynamics just published the Omni-1000 research finding that only 37% of retailers offer BOPIS (buy online pickup in-store) services, also known as click & collect. Details are available for retail executives in the free report called the OrderDynamics Omni-1000 Global.

Retail 50

Retail Channel Specialty Retailers Download 50

BigCommerce

JULY 2, 2018

We started by attending over 20 retail shows a year to get in front of people. We continue to attend shows, expand our social media following, and update our website for improved customer experience. Providing customer service that’s just as awesome as our products are. Use the Golden Rule. Make key connections.

Social Media 230

Social Media Marketing BigCommerce PPC 230

365 Retail

MAY 27, 2022

Britain’s shopworkers and delivery drivers have been celebrated along with retail giants at the 27 th annual Retail Week Awards sponsored by Salesforce. With sustainability and the race to net zero high on the global agenda, Co-op was awarded the Relex Responsible Retailer Award.

Retail 104

Retail Specialty Retailers Fashion Management 104

Retail TouchPoints

AUGUST 28, 2023

The specialty retailer for Gen Z has selected Manhattan Active Point of Sale to enhance its omnichannel sales strategy and deliver seamless shopping experiences across all channels. The retailer already uses Manhattan Active Omni Order Management, including store inventory and fulfillment capabilities.

POS 176

POS Specialty Retailers Point of Sale Omnichannel 176

Talkoot

APRIL 19, 2021

With a ballooning inventory, you risk losing the intimate vibe of a small business in the context of product copy and experience, but don’t yet have the efficiencies and economies of scale of behemoth retailers. The result: poor customer experience, loss of revenue, and increased cost of returns. Conclusion.

Shipping Costs 78

Shipping Costs SEO Social Media Reference 78

Retail TouchPoints

APRIL 2, 2021

They invest time as advocates of your brand, and in return they expect you to reward them with unique experiences that justify their commitment. This new dynamic requires a reimaging of the standard customer relationship management (CRM) software that retailers have typically used to offer customers a basic level of personalization.

Retail 147

Retail Specialty Retailers Customer Loyalty Customer Experience 147

Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions.

Vend 212

Vend Payment Services Point of Sale Travel 212

Retalon

AUGUST 5, 2020

Most Important KPIs for the Retail Industry in 2020. Navigating changing consumer tastes and the evolving technology landscape has always made retail a challenging industry. Today, it is more important than ever for retailers to have a tight grip on the state of their business. Sales Per Square Foot 6. Sales Per Employee 7.

Retail 41

Retail Merchant Services Improvements Accessories 41

BigCommerce

JULY 3, 2017

We do have a retail store in Independence, Virginia and welcome visitors from all over the world. John and his wife, Daisy, grew the business to become internationally known, and opened the first retail store in Hawaii. We started by attending over 20 retail shows a year to get in front of people. Online was a perfect fit.

BigCommerce 209

BigCommerce Social Media Beauty and Health Shipping Costs 209