ESW

DECEMBER 4, 2023

In fact, 66% of surveyed fashion brands and 78% of footwear brands say product drops are an important part of their business. In an era when consumer behaviour is more volatile than ever before, product drops can serve as an important way to create awareness, a sense of urgency and brand loyalty — but only when they are executed properly.

Social Media 78

Social Media Events Fashion Customer Loyalty 78

Smile.io

FEBRUARY 2, 2024

The sample size includes 139 million orders analyzed for this study.  Introducing Smile Plus Introducing Smile Plus a new plan for high-volume brands looking to build customer loyalty effortlessly. Our  Our goal is enterprise loyalty made easy Loyalty & Reward Program Insights from Smile.io

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

Retail TouchPoints

SEPTEMBER 12, 2022

From negatively affecting customer loyalty to damaging brand reputation to skewing analytics and spiking ad spend — when you’re selling to bots, a sale’s not just a sale. Bots break down customer trust and loyalty. But few retailers realize how important fairness is for loyalty. Let’s look at why.

Retail 259

Retail Beauty and Health eCommerce Social Media 259

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 76

Customer Loyalty Customer Jewelry Social Media 76

RTP blog

AUGUST 10, 2018

In this new frontier, it’s imperative for retailers to continuously identify the right methods of communication to connect with existing customers and engage with prospects to drive meaningful interactions and foster customer loyalty. The LIKEtoKNOW.it Ed Kowalski is Assistant VP for Retail Marketing at Sutherland.

Customer 150

Customer Clothing Customer Loyalty Sporting Goods 150

Kissmetrics

OCTOBER 29, 2020

Winning marketers study their audience. Almost 60 percent of the elite marketers featured in their study conduct audience research once or more per month. Who your customers are: Are you targeting new moms, weekend warriors who are active on the weekends? You should have a basic idea of the customer you’re targeting.

Marketing 363

Marketing Document Channel Social Media 363

Kissmetrics

JUNE 7, 2021

Each element can make or break your Father’s Day sales event, so take the time to study each example closely. Great design draws customers in and can help make shopping for dad a bit easier. Shopping for loved ones can be challenging enough, but trying to find fashionable clothes and shoes for them? London Sock Company.

eCommerce 219

eCommerce Marketing Social Media Events 219

Smile.io

OCTOBER 18, 2019

Giving your customers the chance to earn points wherever they shop creates a positive experience for all types of shoppers. You might even have customers who shop through both channels depending on the type of purchase. I know I’d be more willing to buy a book online than some of Indigo’s fashion products. GET THE FREE GUIDE.

Books 36

Books Shipping Costs Subscription Shipping 36

eCommerceFuel

MAY 24, 2021

With shoppers increasingly turning to online retailers for everything from fashion to their weekly groceries, you can’t afford to fall back on the same old advertising and marketing strategies you’ve relied on in the past. Strategies that exclude the old-fashioned in-person opportunities leave money on the table.

eCommerce 58

eCommerce Social Media Small Business Retail Customer Loyalty 58

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features.

B2B 146

B2B eCommerce Customer SEO 146

Smile.io

JANUARY 17, 2023

Top 10 Customer Loyalty Programs of 2021 The wait is over - find out what the top 10 best customer loyalty programs of 2021 are. Without further ado, let’s dive into the top 10 best customer loyalty programs of 2022. Your loyalty program needs to be an extension of the rest of your brand.

Customer Loyalty 61

Customer Loyalty Customer Subscription Omnichannel 61

SellBrite

FEBRUARY 27, 2019

ModCloth , an ecommerce retailer specializing in vintage clothing for women, sells fashions that are unique and range in size from 00-28. The design of the box is simple, but each box includes phrases like “Fashion As Unique As You.”. In fact, studies show that 87% of customers trust reviews and recommendations from people they know.

eCommerce 139

eCommerce Social Media Magazine Subscription 139

UpSellIt

MARCH 3, 2023

Fashion brands can suggest items that “complete the look” to help build outfits. Customer loyalty doesn’t exist without trust, and it should be a core focus in your branding initiatives. Promote Customer Reviews 58% of shoppers have abandoned their shopping cart due to the absence of user reviews and pictures.

Conversion Optimization 78

Conversion Optimization Recommendation Shipping Costs Clothing 78

UpSellIt

MARCH 3, 2023

Fashion brands can suggest items that “complete the look” to help build outfits. Customer loyalty doesn’t exist without trust, and it should be a core focus in your branding initiatives. Promote Customer Reviews 58% of shoppers have abandoned their shopping cart due to the absence of user reviews and pictures.

Conversion Optimization 78

Conversion Optimization Recommendation Shipping Costs Clothing 78

Omnisend

JUNE 15, 2021

The beating heart of any good customer lifecycle marketing strategy is efficient and effective customer lifecycle marketing software. Without it, you’ll have to reach out to customers the old-fashioned way. As it turns out, this is not one of those times that ‘the old-fashioned way’ is a good thing.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

SellBrite

APRIL 15, 2019

Of all the reasons why customers buy something, saving money is near the top of the list. Studies show that customers spend 25% more money with a coupon than without one. A limited-time offer is a discount that customers have access to for a set amount of time. Reward customer loyalty by offering special discounts.

Improvements 105

Improvements Marketing Social Media Shipping Costs 105

Smile.io

DECEMBER 14, 2021

It’s time to announce the top customer loyalty programs of the year! Top 10 Customer Loyalty Programs of 2020 It’s that time of year again – time to take a look at the brands that made beinga customer in 2020 not just a tolerable experience, but a rewarding one.

Customer Loyalty 70

Customer Loyalty Customer Shipping Costs Outdoor 70

Smile.io

FEBRUARY 16, 2023

When you look at the numbers, the fashion industry is an extremely attractive market to be in (pun fully intended). This is directly related to the fact that, as a society, we love to shop for fashion. With so much money being spent every year, the fashion industry is extremely competitive.

Fashion 60

Fashion Social Media Events Small Business Retail 60

Smile.io

AUGUST 2, 2023

From free shipping to dollars off, these rewards are extremely common in customer loyalty programs, and are quite popular with many types of shoppers. Green cleaning brand, Dropps , uses a point program to reward customers for each dollar they spend with dollars off their future purchases. They don’t stop there, though.

Shipping Costs 48

Shipping Costs Events Social Media Fashion 48

Retalon

FEBRUARY 14, 2024

With evidence pointing towards increased customer loyalty and spending triggered by personalized experiences, it’s clear that data insights hold the key to unlocking new levels of engagement and satisfaction among consumers. This kind of personalization can increase customer loyalty significantly.

Retail 41

Retail Operations Management Improvements 41

BigCommerce

FEBRUARY 23, 2018

That’s what we’ll cover today, teaching you how to Implement a customer loyalty program that works for your brand. We’ll cover: What an ecommerce customer loyalty program is. The various components involved in building out a customer loyalty program. What is a Customer Loyalty Program?

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Kissmetrics

SEPTEMBER 30, 2020

Without it, companies will be stuck with their old-fashioned efforts and won’t be able to take advantage of moving online. In addition to this, you should ask to see a list of samples, references, reviews, and case studies to determine their competency. The best way to stay ahead in the competition?

Social Media 265

Social Media SEO Technology Marketing 265

BigCommerce

AUGUST 17, 2018

Rohan Moore , founder and CEO of UK fashion company, Olive Clothing. Elli’s fashion company in the United States. If you’re working in an industry like fashion or design, you’ll need to schedule extra time to taking quality product pictures—especially if your website involves models. Tahnee Elliott , founder and CEO of T.C.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

retailnext

MARCH 10, 2020

There are plenty of social media demographic studies, like from SproutSocial , to help make this decision. Organic social media is when a business operates an account in the same way an individual would, with regular posts and engaging with followers and customers. Organic vs Paid Social Media.

Channel 64

Channel Small Business Retail Social Media Marketing 64

Lemonstand

JANUARY 3, 2019

Offers are a great tool to increase conversions, foster eCommerce customer loyalty and drive long-term business value. Today I’ll share some concepts and offers that can be used by online retailers to drive eCommerce customer loyalty. In short, it pays to harvest eCommerce customer loyalty.

Customer Loyalty 72

Customer Loyalty eCommerce Customer Shipping Costs 72

Email Audience

JUNE 30, 2021

They work for luxury, fashion retail, and just about any other retail type. If you have testimonials for your products, see them as case studies. It knows a lot of its customer loyalty comes from people equally passionate about the environment and consumerism. Take the time to study others.

Customer 52

Customer Retail Shipping Costs Events 52

Optimizely

JULY 31, 2018

Where to start: Remembering Kate Spade — A look back on how the popular designer and trailblazer found her feet in the fashion industry. Where to start: How to Attract Customers and Keep Them Forever — Customer loyalty and customer retention go hand-in-hand. But it all starts with a great customer experience.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

Smile.io

SEPTEMBER 2, 2021

Run Everything Labs' Keys to VIP Gamification through exclusive tiers Referrals redeemable for points Brand culture Indigenous Designs Care Coins Fashion may be constantly changing at a rapid pace, but consumer trends are shifting at an even faster one. It may sound confusing but it makes perfect sense - spend more, earn more.

Fashion 58

Fashion Recommendation Customer Customer Retention 58

Smile.io

SEPTEMBER 16, 2022

When it comes to spending and having economic buying power, Latinos are rapidly becoming a key component in growing brands and increasing customer loyalty. Susana studied at Le Cordon Bleu culinary academy in Paris, France, and has a background in architecture, which has helped craft modern concepts for her chocolate.

Beauty and Health 101

Beauty and Health Toys Apparel Books 101

Smile.io

APRIL 13, 2022

 A few small slip-ups may land you in your customers’ bad books, and as large companies like Old Navy, Dillard’s, and Air Miles can tell you, no company is too large to have their customer experience go from good to bad as a result of their rewards program.

Shipping Costs 83

Shipping Costs Department Stores Payment Services Customer 83

Smile.io

APRIL 23, 2024

  View this post on Instagram A post shared by HUHA™ Undies (@wearhuha) 🤝 Industry: Fashion & Apparel  Original Ask: 400K for 5% Dragon’s Offer: 400K for 5% royalty Outcome: Accepted deal from Arlene Dickinson 6. Thrift+ Thrift Plus is a seamless secondhand fashion marketplace. 

Shopify 73

Shopify Food and Beverages Beauty and Health Accessories 73

Email Audience

FEBRUARY 17, 2020

Studies show that 61% of consumers prefer promotional email to other small business communications. As leads see more of your brand over time, it also has a long term effect of brand awareness and possibly a customer loyalty effect as well. If you wait too long to send your retargeting email, your customers may lose interest.

Marketing 94

Marketing Channel Information Consumer 94

Smile.io

DECEMBER 5, 2019

With phrases like “more than just a women’s online fashion store” and references to their Facebook VIP group, Shine On instantly lets customers know that they’re all about bringing like-minded customers together for encouragement and advice.

Social Media 48

Social Media Customer Loyalty Apparel Clothing 48

Jumpshot

AUGUST 9, 2016

This just might have been an old fashioned market share takeover play by Walmart, an aggressive move by an old school retail giant. Bottom line: Amazon’s e-commerce dominance is forcing competitors to aggressively attempt to eat away at its market share in order to stay competitive online. appeared first on Jumpshot.

eCommerce 79

eCommerce Marketing Shopping Carts Information 79

Ecommerce Platforms

MARCH 15, 2023

Unfortunately, very few brands in the study were meeting customer expectations when it came to offering the right combination of speed and cost savings. In fact, only 1% of fashion and apparel brands achieved their shipping speed goals. However, as of 2020, around 75% of customers now think shipping should be free on all orders.

Fulfillment 118

Fulfillment Shipping Costs eCommerce Payment Services 118

Teamwork Retail

JUNE 17, 2020

Teamwork Commerce partner 42 Technologies enables end to end reporting, easily integrating into any system, sanitizing the data to ensure consistency and presenting in a simple & easy to use fashion that enables quick adoption and simplified comprehension for decision makers. Data Decreases Churn.

Technology 48

Technology Retail Supplies Channel 48

Talkoot

MARCH 4, 2021

When you have an inventory with 1000s of SKUs in a fast-moving category like fashion you: Have to balance the business requirement to push products online vs. spending time to craft well-written product pages. This situation demands a solution like Talkoot, a product information management system designed primarily for DTC fashion brands.

Outdoor 78

Outdoor Information Apparel Live Chat 78