Groove

APRIL 19, 2024

Here are some signs it might be time to consider a switch from Shopify : Your store is growing rapidly: If your sales volume is increasing, and you need a platform that can handle higher transaction rates and product sophistication, BigCommerce is a strong choice. You're looking for advanced marketing and SEO tools.

BigCommerce 396

BigCommerce Shopify Payment Services SEO 396

Korona

FEBRUARY 9, 2023

But how do you improve store performance? This guide will walk you through some tips about improving retail performance and key metrics you should track to get the most out of your business. Table of contents How to improve retail store performance How to measure your store performance Some Tips To Improve Your Retail Performance 1.

Improvements 98

Improvements Payment Services POS Payments 98

Retail TouchPoints

SEPTEMBER 11, 2023

Retailers have taken notice of this shift and are increasingly turning toward experiential retail to meet changing customer preferences. As the name implies, experiential retail initiatives aim to turn a transaction into an experience for the customer. The goal is to improve engagement, customer loyalty and the bottom line.

Technology 248

Technology Point of Sale Customer Experience Customer Loyalty 248

retailnext

SEPTEMBER 24, 2019

Retailers depend directly on consumers for their business growth, which has placed shopper experience and customer satisfaction at the top of the priority list, making customer and market research very important. With point of sale data collection, you can: Sort customers by brand preference, spend level, purchase category, etc.

Customer Data 88

Customer Data Improvements Customer Social Media 88

Groove

OCTOBER 6, 2020

This was the case for one of our clients, so our team created a custom eCommerce integration to help the company modernize their website and upgrade the user experience. eCommerce Integration: Improving B2B Operations. Operating in this manner caused frustrations for the sales team. The Solution.

B2B 221

B2B Operations BigCommerce eCommerce 221

Ecommerce Platforms

MAY 3, 2019

Credit card payments from customers are actually, an inevitable encounter. This improves the integration capacity. It has a customer display feature which lets me scan bar codes and shows my customers the purchase price for each item. Interestingly, it enhances a smooth checkout process for the customers.

Point of Sale 80

Point of Sale Merchant Services Payment Services Shipping Costs 80

Retail TouchPoints

FEBRUARY 21, 2023

In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. Retailers that understand the customer journey and adopt innovative strategies are looking at ways to turn their brick-and-mortar stores into experience centers. Tractor Supply Co.

Sporting Goods 246

Sporting Goods Payment Services Retail Supplies 246

Retail TouchPoints

SEPTEMBER 7, 2023

Aēsop operates approximately 400 points of sale across the Americas, Europe, Australia, New Zealand and Asia, with a recent advance into China, where the brand opened its first store in 2022. We will also be able to concentrate on continuing to improve The Body Shop’s business and refocusing Avon International’s footprint.”

Point of Sale 248

Point of Sale Operations Improvements Other 248

Retail TouchPoints

MARCH 1, 2024

While the retailer will be focused on improving existing store experiences at scale moving forward, Best Buy is planning to “open a few additional outlet centers and new formats to continue to test two important concepts,” said Barry. These efforts and more will serve to increase membership engagement and continue to improve retention.”

POS 270

POS Omnichannel Mobile Improvements 270

Ecommerce Platforms

AUGUST 29, 2022

The best loyalty apps for Shopify are an excellent way for business leaders to improve the lifetime value of their customers. After all, returning customers are one of the most important assets an ecommerce company can have. Shopify apps can help with everything from SEO to email marketing, and customer service.

Shopify 210

Shopify Customer Merchant Services Shipping Costs 210

Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Use Omnisend’s powerful email and SMS marketing to create a superior customer experience.

Customer 88

Customer Customer Retention Social Media X-cart 88

Retail TouchPoints

DECEMBER 13, 2023

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. A well-designed store can create a memorable brand experience that strengthens customer loyalty.

Retail 312

Retail Customer Loyalty Social Media POS 312

Ecommerce Platforms

APRIL 20, 2022

These tools can both support business leaders in taking payments offline, building relationships with customers, and even building an online presence. Both solutions provide a range of POS features, as well as tools for building your own online store, strengthening customer relationships, managing team members and more. Go to the top.

POS 211

POS Shopify Payment Services Merchant Services 211

Ecommerce Platforms

JULY 9, 2022

With Shopify, you can build a comprehensive online shopping experience, complete with a custom checkout, a host of professional templates, and a range of payment options. The solution also allows business owners to access customer profiles, inventory management, and payment processing in the physical world, with the Shopify POS app.

POS 180

POS Shopify Payment Services Shipping Costs 180

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. But now we engage RetailNext to look at the data and find out what the customer is doing.

eCommerce 259

eCommerce Electronics X-cart Point of Sale 259

Retail TouchPoints

FEBRUARY 18, 2021

At its 350+ stores in 11 countries, Crocs has implemented customer engagement and merchandise management solutions for POS, merchandising, audit and operations management and analytics.

POS 147

POS Customer Payment Services Social Media 147

Retail TouchPoints

MAY 27, 2022

Equally important, the associates gave positive feedback, saying the training improved their ability to recommend products to customers. Because the training game was available on associates’ mobile devices, they could play frequently, trying out multiple scenarios as they sought to improve their scores.

Electronics 272

Electronics Consumer Electronics Games Point of Sale 272

Retail TouchPoints

APRIL 30, 2024

The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years, all of which have sought to meet the same goal: improving the customer experience. As for concertgoers at these same venues, over half of U.S.

Retail 250

Retail Clothing Events Games 250

Teamwork Retail

MAY 14, 2020

How collecting customer experience data at the Point of Sale can improve your business. In order to garner customer loyalty, maximize repeat purchases and avoid negative consumer perception, brands have to differentiate themselves. . CX is the bread and butter of the brick-and-mortar retail industry.

Payment Services 62

Payment Services Improvements POS Shipping Costs 62

Retail TouchPoints

JULY 3, 2023

To avoid giving customers this unpleasant experience, retailers must connect their omnichannel touch points with cloud technology, and then continue to advance their stores to keep up with changing customer expectations. And these functions can be seamlessly incorporated across touch points. Here’s how.

Consumer 240

Consumer Omnichannel Retail Technology 240

Retail TouchPoints

MARCH 14, 2023

Advertisers will be able to take advantage of improved targeting and measurement capabilities, and Criteo also will support AMG sales efforts to brands and agencies in key markets. ASOS experienced a year of declining sales. 31, 2022 ASOS saw active customers remain flat at 25.5 For the four-month period ending Dec.

Social Media 243

Social Media Fashion Retail Point of Sale 243

Retail TouchPoints

MARCH 4, 2024

The customer experience is paramount to the success of today’s retailers. This includes enhancing in-store inventory, delivery services and even the personalization of customer service. However, when it’s time to check out, how do payment options factor into that customer experience?

Payment Services 277

Payment Services Consumer Small Business Retail Banking 277

Retail TouchPoints

JULY 17, 2023

The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience.

Food and Beverages 238

Food and Beverages Payment Services Retail Payments 238

365 Retail

OCTOBER 5, 2022

YUNO II is equipped with a choice of three new 11th generation INTEL processors (J6412 Elkhart Lake, i3 or i5 Tiger Lake); these powerful processors are part of the INTEL Embedded family and guarantee remarkable performance and increased reliability at the point of sale. YUNO II will be available for sale from November 2022.

Payments 105

Payments Presentation Payment Services Improvements 105

Retail TouchPoints

APRIL 11, 2024

For the most part, retailers have deployed AI to tackle low-hanging fruit such as automated customer service chatbots, personalized content for one-to-one marketing campaigns and improved store and inventory analytics. That will happen this year. Those early use cases make sense because they deliver immediate results.

Retail 279

Retail Mobile Consumer Operations 279

Retail TouchPoints

JUNE 4, 2021

A Capgemini report , COVID-19 and the Age of the Contactless Customer Experience , noted that “the trend towards touchless interactions is reflected strongly in retail spending patterns over the course of the pandemic.” increase in sales during the same period. The report cited data from the U.S.

Payment Services 164

Payment Services Payments Small Business Retail Technology 164

iVend

JULY 8, 2022

Customer experience in retail is at the heart of what keeps customers coming back.Forbes reports on a study in which 90% of consumers said they are more likely to return to a retail store if they have had a positive experience. Retailers need engaging customer experiences to win back this jaded audience.

Customer Experience 52

Customer Experience Customer POS Customer Retention 52

Korona

AUGUST 4, 2022

Teresa has been a KORONA POS customer since mid-2021 so we stopped by to meet her, chat about the store, and make sure everything was going well with her point of sale. When the auto shop went up for sale she knew it was the right spot. This has driven more sales and gained Teresa new regular customers in the process.

POS 96

POS Customer Demo Point of Sale 96

365 Retail

JUNE 6, 2023

Novuna Consumer Finance, one of the UK’s leading retail point of sale providers, has partnered with home and garden experts Homebase to transform its credit offer in-store, providing customers with a range of flexible finance options to help them with their home improvement projects.

Customer 52

Customer PayPal Point of Sale Consumer 52

Retail TouchPoints

MAY 31, 2023

Adopting NewStore’s modular, mobile-first omnichannel cloud platform will allow Filson and Shinola store associates to provide more personalized service by consolidating customer, order and inventory data into one iOS app. By rolling out NewStore at Filson and Shinola, we will dramatically improve how shoppers interact with both businesses.

Omnichannel 214

Omnichannel Payment Services POS Jewelry 214

RTP blog

MARCH 2, 2018

By Paul Millette, Carousel Industries For arguably anyone in retail, the conversation of “delivering the ultimate customer experience” is as prolific as discussions about inventory management, supply chain operations and P&L statements. 1 driver in bolstering the customer experience. 1 driver in bolstering the customer experience.

Customer Experience 150

Customer Experience Customer Supplies Point of Sale 150

Retail TouchPoints

FEBRUARY 16, 2024

“At Starbucks, we have challenged ourselves to imagine what’s possible when we take a closer look at the many ways our partners and customers interact with us and experience our stores every day,” said Katie Young, SVP of Store Operations at Starbucks in a statement.

Food and Beverages 234

Food and Beverages Payment Services POS Operations 234

Groove

OCTOBER 6, 2020

This was the case for one of our clients, so our team created a custom integration to help the company modernize their website and upgrade the user experience. The excessive customization and calls to their ERP slowed down the web experience. Perform Group wanted to improve their customers’ online shopping experience.

BigCommerce 370

BigCommerce Operations Magento B2B 370

Retail TouchPoints

MARCH 11, 2021

The report also identified the need for retailers to create frictionless customer experiences across physical and digital touch points. Give store associates the tools they need for digital interactions with customers. Give store associates the tools they need for digital interactions with customers.

Fulfillment 308

Fulfillment Order Fulfillment Shipping Costs Social Media 308

Retail TouchPoints

APRIL 25, 2024

It’s been a veritable tsunami of bad press for self-checkout, and honestly, it’s not all that surprising — after all, consumers have long complained about the finicky machines, which often don’t work and, even when they do, make many customers feel like they’re doing the retailer’s job for them.

Payment Services 211

Payment Services Technology Consumer Retail 211

Retail TouchPoints

OCTOBER 20, 2023

Internet of Things (IoT) technology can collect data that provides valuable insights for customer communications; AI can analyze supply chain information to improve transparency and optimize decision-making; and machine learning (ML) algorithms can be used to predict trends and potential issues.

POS 259

POS Payment Services Merchant Services Retail 259

Retail TouchPoints

JULY 5, 2023

Adding popular new payment options can improve the shopping experience by reducing the friction associated with checkout, making it faster and easier, but there are some pros and cons that brands should consider first. Integrating digital wallets as a payment option may not immediately resonate with certain customer segments.

Merchant Services 274

Merchant Services Payment Services Payments Retail 274