Retail TouchPoints

MAY 31, 2023

People have different mindsets when entering a brick-and-mortar store. Some people are certainly cautious about in-person interactions, so they’re often in the store for a specific reason. Online sales accounted for 14.5% of total retail sales in the second quarter of 2022 — a 7.4% The flexibility was tremendous.

Improvements 248

Improvements Retail Technology Events 248

Retail TouchPoints

FEBRUARY 6, 2023

A full 50% of respondents said they plan to spend more on digitally transforming their stores this year, while 39% said they plan to maintain digital transformation budgets. Top areas executives are targeting for in-store tech investments this year. This trend is even more pronounced among CEOs in the U.S.

Payment Services 250

Payment Services POS Omnichannel Retail 250

Retail TouchPoints

APRIL 20, 2022

Now the retailers, with 25 and six brick-and-mortar locations respectively, are bringing their brands to the next level through highly immersive store experiences and a concentrated focused on store growth. Plus, regulatory requirements require these stores to be located in industrial areas, away from traditional retail locations.

Retail 352

Retail Social Media Technology Events 352

Retail TouchPoints

MAY 17, 2024

The long and short of it is this: No one is really a big fan of self-checkout kiosks , but they’re not going anywhere anytime soon; and fully autonomous stores , like Amazon ’s Just Walk Out, are a tad ahead of their time with success relegated primarily to smaller, targeted environments like arenas and hospitals.

Shopping Carts 252

Shopping Carts Definition Technology Travel 252

Retail TouchPoints

JUNE 29, 2022

A successful retail space uses the art of design to provide a clean, aesthetically pleasing and accessible storefront and property. But businesses should also take into consideration how their security comes into play in the space. Evaluate Your Retail Store’s Location. Evaluate Your Retail Store’s Location.

Small Business Retail 258

Small Business Retail Payment Services Retail POS 258

Retail TouchPoints

FEBRUARY 21, 2023

In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. Retailers that understand the customer journey and adopt innovative strategies are looking at ways to turn their brick-and-mortar stores into experience centers. Tractor Supply Co. ,

Sporting Goods 231

Sporting Goods Payment Services Retail Supplies 231

365 Retail

JUNE 20, 2022

Henrik Hansen, Business Development Manager at Samsung discusses the innovation of display and demonstration solutions in the retail industry as well as the role of experience centres and their role in sustaining customer attention. . To help aid generating footfall and in-store traffic, there are three key areas with which to focus on. .

Customer 52

Customer Retail Demo Technology 52

Korona

FEBRUARY 15, 2022

A point of sale system used to be a cash register that simply took account of the sales of the day and organized the bills into sections. The current main function of point of sale systems remains the same. However, with today’s technology, these systems provide so much more. What is POS equipment?

Point of Sale 52

Point of Sale Payment Services POS Payments 52

Retail TouchPoints

NOVEMBER 3, 2021

As it did with many other aspects of retail, COVID-19 gave a major boost to touchless technology applications — and enthusiasm for these solutions will continue even after the pandemic has waned, according to Greg Buzek, Founder and President of IHL Group.

Payment Services 336

Payment Services Shipping Costs Electronics Fulfillment 336

Retail TouchPoints

JUNE 28, 2023

As a result, store design teams are thinking more critically, and intentionally, about their new physical experiences — especially if technology plays a supporting role. Do retailers have interest in technologies that garner a lot of attention and PR?

Technology 246

Technology Consumer Mobile Operations 246

Retail TouchPoints

APRIL 16, 2024

supermarket with cashier-free checkout technology powered by computer vision. ALDIgo, using technology from Grabango , tracks which items shoppers put in their carts; customers can then pay with a credit or debit card or the Grabango app at cashierless pay stations or they can use traditional manned lanes.

Technology 130

Technology Consumer Retail Point of Sale 130

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. Retail TouchPoints asked experts across the store design, experience and technology realms to share the trends they believe will drive brick-and-mortar innovation.

Sporting Goods 269

Sporting Goods Technology Omnichannel Operations 269

Retail TouchPoints

SEPTEMBER 19, 2023

Instacart has made its initial public offering (IPO), pricing its stock at $30 per share and valuing the grocery delivery and technology company at approximately $10 billion. Earlier this month, Instacart added new AI features and in-store engagement opportunities to its suite of solutions. million coming from the company and 7.9

Electronics 223

Electronics Fulfillment Technology Mobile 223

Mi9

APRIL 14, 2021

The health crisis is accelerating the transformation of physical points of sale. The multiplication of choices induced by this model translates into a drop in productivity of the physical store space and an increase in markdowns at the end of the season to sell unsold products.

Point of Sale 52

Point of Sale Supplies Management eCommerce 52

Retail TouchPoints

FEBRUARY 27, 2024

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty. A study by IBM Security found that the average cost of a data breach in 2023 was $4.24

Payment Services 245

Payment Services Retail POS Operations 245

Retail TouchPoints

JULY 14, 2023

Retailers are adapting their store environments to meet consumers’ heightened demand for ease and convenience. Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year.

POS 205

POS Mobile Payment Services Technology 205

Retail TouchPoints

JANUARY 26, 2022

For those not familiar, it’s an enormous structure, and like most auto-centric suburban shopping centers, it’s surrounded by acres of parking spaces. It’s also an outgrowth of the fact that many malls already had large spaces sitting empty because the traditional anchor stores had left.

Outdoor 297

Outdoor Events Technology Customer Experience 297

Retail TouchPoints

MARCH 15, 2023

As technology innovation continues to advance, retailers are ever on the lookout for easier, faster, and more convenient ways to streamline and enhance their operations and the customer experience. But because they don’t engage consumers, they do little to encourage a point-of-sale purchase.

Retail 218

Retail Electronics Point of Sale Technology 218

Retail TouchPoints

SEPTEMBER 7, 2022

The pandemic led to a surge in ecommerce, yet there are signs of reawakening life in the brick-and-mortar experience, and physical stores are seeking to regain market share. Above all, retail brands have learned that customer experience is key and that shoppers are demanding new levels of convenience.

Retail 238

Retail Operations Omnichannel Management 238

Retail TouchPoints

JULY 12, 2023

Brands and retailers frequently partner with design strategy firms and tech integrators to bring new store concepts to life. For Purple’s Senior Director of Retail Environments, Cindy Speters, it means “being honest, almost to the point of pain.” For example, the store experience does not have a traditional point of sale.

Technology 209

Technology Consumer Omnichannel Point of Sale 209

Retail TouchPoints

MAY 27, 2022

H&M Group is rolling out a pilot of several new tech-enabled in-store shopping solutions at COS stores in the U.S., The first store to pilot the new suite of solutions is the Beverly Hills, Calif., On the store floor, other types of smart mirrors are available for virtual try-on and styling. “We

Payment Services 278

Payment Services Fashion Recommendation Customer Experience 278

Retail TouchPoints

JUNE 15, 2022

The chatter of the store “being dead” is evolving from belief that the physical store is fading amid the shift to digital, to seeing that it’s the role of the store that is changing — and a vital one at that. Still, many retailers are opening fewer and often smaller stores with increasing expectations for top-notch experiences.

Payment Services 254

Payment Services Books Live Chat Fashion 254

iVend

SEPTEMBER 10, 2023

A retail point of sale system is an essential in retail. A retail point of sale system is about enabling and recording sales transactions – but it’s also so much more than that. Chosen well, a retail point of sale system can be the enabler that drives business growth and retail success.

POS 111

POS Retail Point of Sale Multi-channel 111

Retail TouchPoints

JUNE 7, 2021

This vast migration of consumers from brick-and-mortar stores to the digital marketplace began at least as early as Amazon opening its doors. Retail workers traditionally occupied point-of-sale positions or customer services positions, but now they are central to the success of complex and sophisticated supply chain operations. .

Supplies 275

Supplies Retail Fulfillment Point of Sale 275

Retail TouchPoints

OCTOBER 19, 2022

Beyond Yoga has opened its first brick-and-mortar store in Los Angeles, where the retailer’s story began in 2005. In developing a strategy for its physical location, Beyond Yoga focused on allowing its popular textiles to shine through via educational signage, thoughtful product displays, comfortable spaces and artistic installations.

Books 147

Books Shopify Technology Point of Sale 147

iVend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle. Mobile POS System iVend mobile POS takes service to customers in the aisle. Sell anywhere.

POS 52

POS Electronics Payment Services Point of Sale 52

iVend

APRIL 20, 2023

The point of sale is the engine room of every store, where the transactional business of retail takes place. It’s also often the only point at which there is any direct engagement with the shopper. But it doesn’t have to be this way. iVend Mobile POS iVend helps retailers to reap the benefits of mobile POS.

POS 98

POS Mobile Point of Sale Payment Services 98

iVend

APRIL 5, 2023

iVend Point of Sale (POS) iVend are leading experts in retail point of sale. Read more A point of sale (POS) system is the nerve centre of any retail operation. These five features combine to help you minimise cost, delight your customers and steal a march on your competition. billion **.

Customer Experience 52

Customer Experience Payment Services POS Improvements 52

iVend

MARCH 20, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. Mobile POS System iVend mobile POS takes service to customers in the aisle. Mobile POS System iVend mobile POS takes service to customers in the aisle. Sell anywhere.

POS 52

POS Mobile Payment Services Point of Sale 52

Retail TouchPoints

FEBRUARY 15, 2021

Even the best business plans expect some bumps along the road: financial insecurity among consumers, supply chain complications, a shortage of labor or reduced in-store traffic. Demand for brick-and-mortar space was last on the list, and CBRE expects a 50% decrease in demand for store spaces. A Look at the Market.

Retail 270

Retail Leisure Fulfillment Operations 270

iVend

APRIL 6, 2023

A point of sale (POS) system is the nerve centre of any retail operation. It performs the core functions in the store – managing the customer transactions that enable you to trade and taking the payments that make up your revenue. iVend Point of Sale (POS) iVend are leading experts in retail point of sale.

POS 97

POS Payment Services Point of Sale Payments 97

Retail TouchPoints

FEBRUARY 7, 2023

We expect RMNs to expand beyond grocery into apparel and specialty and convenience stores. For example, churn prediction, recommendation engines and customer lifetime value models were discussed at multiple booths. It seems retailers are finally upgrading their marketing technology stacks with this technology.

Retail 246

Retail POS Apparel Department Stores 246

Retail TouchPoints

JUNE 15, 2022

That is why Interstore | Schweitzer , which believes brick-and-mortar is the linchpin of the omnichannel customer experience, analyzed food stores all over the world, coming up with a list of 50 stores they believe every serious retailer (and food lover) should visit. Space and Atmosphere. Expertise and Craftsmanship. “We

Omnichannel 223

Omnichannel Customer Experience Consumer Department Stores 223

Retail TouchPoints

MAY 23, 2022

The next step for the 112-year-old floral and gift brand is offering its partner florists updated features within its new MercuryOnline (MOL) platform, powered by Shopify , which FTD CTO Matt Powell describes as “ how digital commerce interfaces with store operations.”.

Payment Services 244

Payment Services Small Business Retail Shopify Gifts 244

Retail TouchPoints

DECEMBER 13, 2022

After two years of pandemic-driven online shopping, many consumers are stepping back out into the world and into physical stores. In fact, average transaction values in-store were 10% higher in July 2021 than in March 2019. Given that omnichannel customers shop 1.7

Omnichannel 260

Omnichannel Vend Telecommunications Channel 260

Retail TouchPoints

AUGUST 18, 2022

Also known as pay-over-time or pay-in-4 installment plans, BNPL offers consumers the chance to split up the cost of major purchases directly at the point of sale. Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. The Appeal of BNPL: Layaway Without the Stigma. billion in 2021 to $6.7

Merchant Services 254

Merchant Services Payment Services POS Consumer 254

iVend

APRIL 22, 2024

For retailers, thrift stores have become part of the ‘mainstream’, managed with many of the key disciplines of ‘regular’ retail. But thrift retail also has its own unique characteristics and store performance indicators. iVend offers specialist POS software designed for thrift stores.

POS 52

POS Electronics Consumer Electronics Mobile 52