Retail TouchPoints

MAY 11, 2022

Accurate search results and personalized recommendations are undisputedly the bedrock of modern ecommerce. As more businesses around the globe migrate online, the goal of every such company is simple — to help the user find what they’re looking for quickly and easily in order to enable maximum spending on the e-platform.

eCommerce 275

eCommerce Recommendation Accessories eCommerce Platforms 275

365 Retail

MARCH 10, 2024

As more companies rely on online sales and marketing, the e-commerce landscape is growing. If you want to launch an e-commerce business or just plan to stay competitive, it’s essential to be aware of the trends that redefine the industry landscape. Let’s explore the paramount e-commerce trends of 2024.

eCommerce 104

eCommerce Payment Services Payments eCommerce Marketing 104

lateshipment

APRIL 23, 2023

My perception of building an e-commerce brand looks fun. E-commerce merchants running a business IRL might disagree with me on this one as things are not as rosy as it sounds. But a competitive advantage isn’t the only reason why e-commerce brands must focus on building loyalty. Looks really “fun”.

eCommerce 130

eCommerce Shipping Costs Merchant Services Customer Experience 130

Kissmetrics

SEPTEMBER 23, 2020

A chatbot for e-commerce gives you the power to engage with new, existing, and potential customers with real-time, text-style messaging, without actually providing (and paying for!) Today, I will explain exactly how to build and launch a chatbot for your e-commerce store from start to finish. a live person.

eCommerce 265

eCommerce Information Recommendation Customer 265

Kissmetrics

JANUARY 29, 2021

As an e-commerce seller, your business depends on your relationship with search engines. It’s a concerning thought and one reason e-commerce sellers spend so much time fixing and maintaining their on-site SEO. As a platform for e-commerce sellers, Bonanza exists as a marketplace for all kinds of products.

eCommerce 276

eCommerce SEO Article eCommerce Platforms 276

Groove

OCTOBER 4, 2023

Each tool brings its own unique set of features, including AI-driven content recommendations, automated A/B testing, and smart campaign optimization. can be leveraged for various CRM-related tasks, making data readily accessible to your team. ChatSpot.ai is a conversational CRM bot that optimizes productivity using chat-based commands.

Merchant Services 367

Merchant Services eCommerce Marketing Recommendation 367

lateshipment

JANUARY 17, 2023

The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. Why E-commerce Businesses Need to Stay Updated with the CX Trends. 6 E-commerce CX Trends to Look out for in 2023.

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

Retail TouchPoints

AUGUST 30, 2022

In a bid to improve product discovery across shoppers’ digital commerce journeys, retailers have been investing heavily in personalization. The retailer saw a sharp increase in its ecommerce revenue in 2020, as consumers stayed home and relied on electronic devices for professional as well as social and entertainment needs.

Consumer Electronics 292

Consumer Electronics Electronics eCommerce Consumer 292

lateshipment

OCTOBER 30, 2023

However, e-commerce post-purchase issues are nothing out of the ordinary, especially during times like the Holiday Season. E-commerce post-purchase is a missed opportunity in the current state The ‘post-purchase customer experience (CX)’ is an integral but often overlooked function in any e-commerce business.

eCommerce 130

eCommerce Shipping Costs Shipping Customer Experience 130

Retail TouchPoints

AUGUST 11, 2020

There are many recent examples of companies in the e-Commerce world adapting their CX in innovative ways. This article highlights a few of my favorite moments in online shopping as a source of inspiration, and a challenge for all of us in the e-Commerce space to keep pushing the envelope on how we engage customers.

eCommerce 277

eCommerce Shipping Costs eCommerce Technology Customer Experience 277

lateshipment

OCTOBER 9, 2023

Personalization has become a norm rather than just being something that e-commerce brands do to just sway customers. Ecommerce Personalization has become just more than that in this bustling world. 77% of consumers have chosen, recommended, or paid more for a brand that provides a personalized experience ( Forrester ).

eCommerce 130

eCommerce Gifts Social Media Recommendation 130

lateshipment

JULY 25, 2022

They want e-commerce brands to treat them with the proper experience that can lead them to shop again. But why does your e-commerce business in particular need DEM? There has always been a dearth of data when it comes to the error-prone stage of the logistics cycle, the post-purchase phase.

eCommerce 147

eCommerce Management Shipping Costs Customer 147

Retail TouchPoints

FEBRUARY 19, 2024

With this uncertainty in mind, I spent time on Saturday, November 25, 2023 seeking out early ecommerce sales data from Black Friday to gain a clearer understanding of how the market was performing. According to online shopping data from Adobe Analytics , Black Friday sales were $9.8 billion, an ecommerce record.

eCommerce Marketing 269

eCommerce Marketing eCommerce Marketing Mobile 269

Retail TouchPoints

JUNE 11, 2020

SmartGift , a gift-based e-Commerce and data platform, has been issued a patent for its original work in e-Commerce technology. Retailers such as 1-800-Flowers , Pandora Jewelry and Under Armour use SmartGift to power their peer-to-peer gift recommendations, shopping and customer experience.

eCommerce Technology 166

eCommerce Technology eCommerce Technology Shipping Costs 166

Retail TouchPoints

MAY 4, 2023

Ecommerce product search and discovery platform company Constructor has introduced Constructor Quizzes, a solution designed to help retailers deliver on consumers’ expectations by powering relevant and personalized product recommendations in real time that drive shopper satisfaction and conversions.

Retail 283

Retail Recommendation Mobile Consumer 283

RTP blog

OCTOBER 11, 2019

The Risks Of Relying On Cloud Backups In E-Commerce Established e-Commerce platforms like Shopify and BigCommerce work hard to prevent systemwide data disasters. If account-level data or content is accidentally deleted, platforms cannot “flip a switch” to restore anything; it may be gone forever.

eCommerce 150

eCommerce eCommerce Platforms BigCommerce Shopify 150

Algopix

APRIL 10, 2023

E-commerce is the buying and selling of goods and services online. Impact on E-commerce The metaverse has the potential to revolutionize the way we think about e-commerce. Another way the metaverse is transforming e-commerce is through the use of virtual assistants.

eCommerce 109

eCommerce Clothing Events Technology 109

Retail TouchPoints

FEBRUARY 20, 2024

The service enables consumers to choose which data they share with the merchant, such as purchase histories that would enable more personalized product recommendations based on interests as well as sizes, style and color preferences for clothing.

Merchant Services 252

Merchant Services Payment Services Consumer Clothing 252

lateshipment

APRIL 26, 2022

The importance of a quality shipping experience in e-commerce cannot be stressed enough. However, major e-commerce businesses leave out shipping in their strategy as they consider the onus of it to be with the shipping carrier. If they choose the kind of e-commerce shipping they want, you are putting them in charge.

eCommerce 130

eCommerce Shipping Costs Shipping Multi-channel 130

Retail TouchPoints

JANUARY 9, 2024

Ecommerce became not just a ‘good-to-have’ channel, but a must-have channel for small businesses. Yikun Shao : There were a lot of reactive steps taken during the pandemic — from the rapid adoption of technology and ecommerce to diversifying supply chains — and I think companies are now realizing the benefits of those actions.

Supplies 257

Supplies Shipping Costs Small Business Retail Recommendation 257

Retail TouchPoints

OCTOBER 16, 2023

In today’s hyper-competitive ecommerce landscape, data isn’t just a buzzword. However, as stringent consumer privacy laws like GDPR and CCPA make collecting customer data more difficult, brands are having to adapt their data collection strategies to adhere to new standards. Craft tailored quizzes for meaningful insights.

Social Media 273

Social Media Consumer Information Marketing 273

Retail TouchPoints

JULY 4, 2022

Beginning July of 2023, UA properties will no longer process new data. If you have an ecommerce site, you need to prepare for this change — and fast. More specifically, if you want access to year-over-year data on GA4, you’ll need to migrate your accounts by July 1, 2023.

eCommerce 269

eCommerce SEO Events Recommendation 269

365 Retail

MARCH 10, 2024

As more companies rely on online sales and marketing, the e-commerce landscape is growing. If you want to launch an e-commerce business or just plan to stay competitive, it’s essential to be aware of the trends that redefine the industry landscape. Let’s explore the paramount e-commerce trends of 2024.

eCommerce 52

eCommerce Payment Services Payments eCommerce Marketing 52

Retail TouchPoints

JUNE 13, 2023

In our post-pandemic world, online shopping behavior is rapidly changing — and modern ecommerce businesses need to adapt to keep up. We recommend building a chatbot that can handle less demanding questions from customers — and that knows when to pass along a customer to a real, human customer service agent.

eCommerce 314

eCommerce Payment Services Conversion Optimization Payments 314

Retail TouchPoints

SEPTEMBER 21, 2023

For one, an efficient AI-driven system can mean timely updates, personalized product recommendations and proactive assistance, making the wait for our desired items less tedious and more delightful. When a customer purchases maternity clothing, the system, relying on its data, bombards them with baby product ads.

eCommerce 264

eCommerce Customer Loyalty eCommerce Platforms Shipping Costs 264

Forrester eCommerce

FEBRUARY 2, 2023

In the era of data deprecation, many B2C marketing clients are asking me “how can I get more first-party data?” or “how do I get more customers to share data with me?” It’s a valid question and a totally understandable one – a common recommendation (including from Forrester) to contend with the loss of third-party […]

Customer Data 195

Customer Data B2C Customer Recommendation 195

365 Retail

MARCH 1, 2024

Embarking on the journey to establish a successful e-commerce business embodies the spirit of innovation and entrepreneurship characteristic of today’s digital era. This guide will equip aspiring entrepreneurs with a clear, structured approach to building their e-commerce venture.

eCommerce 52

eCommerce Payment Services eCommerce Platforms SEO 52

lateshipment

OCTOBER 11, 2023

This year, the global e-commerce holiday sales is set to hit 1.2 Salesforce) If consumers are ready to open their wallets and splurge admist inflation, e-commerce brands should use this opportunity to make the most of it. Improve site search optimisation and product recommendations for the holidays.

eCommerce 244

eCommerce Marketing Gifts Shipping 244

Groove

OCTOBER 4, 2023

Each tool brings its own unique set of features, including AI-driven content recommendations, automated A/B testing, and smart campaign optimization. can be leveraged for various CRM-related tasks, making data readily accessible to your team. ChatSpot.ai is a conversational CRM bot that optimizes productivity using chat-based commands.

Merchant Services 195

Merchant Services eCommerce Marketing Recommendation 195

Kissmetrics

NOVEMBER 3, 2021

Data labeling turns raw data into useful information that can then be utilized for optimized marketing. However, turning raw data into labeled data takes time. The good news is data labeling is scalable when you work with the right data labeling software. What Is Data Labeling?

Marketing 266

Marketing eCommerce Social Media Automotive 266

RTP blog

OCTOBER 17, 2018

Earlier this month, Retail TouchPoints unveiled its fifth annual E-Commerce Technology Preview , which includes insights from industry experts at 12 solution providers. The guide offers an exclusive look at what retailers need to do in order to achieve e-Commerce success in 2019 and beyond. In this Q&A, the RTP.

eCommerce 150

eCommerce eCommerce Technology Magento Mobile 150

ChannelAdvisor

AUGUST 19, 2022

If only managing e-commerce inventory was as easy as running a lemonade stand. Real e-commerce companies must manage multiple moving parts of their business — the most complex of which is inventory management. Inventory management for e-commerce sites big or small is crucial for survival. Low on product?

eCommerce 92

eCommerce Management Shipping Costs Drop Ship 92

Kissmetrics

NOVEMBER 26, 2017

The e-commerce revolution was built on the back of digital advances and automation, but is the next generation of machine learning and AI friend or foe? In the e-commerce space, machine learning is being used to slowly learn what customers prefer and how they want to see information to get them to make a purchase.

eCommerce 198

eCommerce Shipping Costs Information Shipping 198

Retail TouchPoints

NOVEMBER 17, 2022

Lily AI and Pimberly have partnered with the goal of providing global brands with the ability to streamline product data and digital asset management. The Lily AI/Pimberly partnership can help retailers gain more accurate and robust product data within their centralized product catalog to power all downstream systems.

Management 253

Management Retail Recommendation Channel 253

Store Growers

MARCH 7, 2024

Last Updated on March 7, 2024 Recommendations play a key role in Google Ads. So in this article, I want to go through all the Google Ads recommendations and show you which ones to trust, and which ones to stay away from. In this list, you’ll see a few recommendations with this alarm icon. Worth trying out!

Recommendation 91

Recommendation Improvements Definition Other 91

lateshipment

APRIL 28, 2024

From brick-and-mortar to e-commerce, businesses have been running successfully all these years by building their foundation on just a question — “What do customers want?” Just like E-commerce, CX is also transforming while still being an integral part of the shopping channel and innovations can’t be left out.

Customer Experience 130

Customer Experience eCommerce Customer Merchant Services 130

Groove

FEBRUARY 20, 2024

On its own, Shopify is one of the most robust eCommerce platforms. However, to effectively scale an e-Commerce business, it's important to integrate a customer relationship management (CRM) tool into your Shopify store. Also, there are many steps involved with exporting HubSpot CRM data.

Shopify 358

Shopify eCommerce B2B Live Chat 358