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Voice Technology is Changing the Rules of Ecommerce and Customer Experience

GetElastic

Empowered by voice technology, data from past interactions, and pre-set commands, the devices understand a handful of phrases to answer questions, make purchases, and even get dinner going so it’s hot by the time they get home. Voice technology in banking. Voice technology in leisure and hospitality.

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Dive Into Moments-Based Marketing At CX North America

Forrester eCommerce

Take Netflix, for example: its investor FAQ page explains that its competition is not merely other streaming services, but also other leisure activities like reading a book. When it comes to vying for consumers’ attention and share of wallet, brands face an increasingly varied mix of competitors.

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Nosto Acquires UGC Marketing Platform Stackla

Retail TouchPoints

Ecommerce personalization platform Nosto has acquired visual content marketing platform Stackla , which helps marketers discover, manage and display authentic, influential visuals across all their marketing touch points via its AI-powered user-generated content (UGC) platform and asset manager.

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Join FastSpring at Web Summit 2023!

FastSpring

Web Summit gathers policymakers, heads of state and the founders and CEOs of technology companies and fast-growing startups to ask a simple question: Where to next? We’ve chosen a few incredible venues around Lisbon for you to experience at your leisure: Hub Criativo do Beato, Praça do Comércio and Pavilhão Carlos Lopes.

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Walking the Line: How a Post-Pandemic Retail Hybrid Might Make the Best of Both Worlds

Retail TouchPoints

Among the winning strategies was a shift to ecommerce operations. The surge in ecommerce was enough to create trepidation in the commercial real estate industry. Use of ecommerce ranked first, with investment in online retailing and delivery apps following. Post-pandemic, leisurely sprees might be left in the past.

Retail 273
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The Future of Retail: Integrating IoT and AI in Store Operations

365 Retail

With e-commerce reshaping how we shop, it’s a wake-up call for traditional retailers to advance their methods. By weaving these technologies into their day-to-day, retailers are crafting shopping experiences that are not just current but ahead of the curve. Brick-and-mortar stores are at a crossroads these days.

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Which Retail Tech Is The Real Deal?

RTP blog

Every year, the retail industry generates hype about the next great technology that’s going to change the customer experience forever. And while many of these technologies eventually do enhance the shopping experience in a variety of ways, it’s rare that the practical reality equals the initial promise.

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