Retail TouchPoints

MAY 1, 2024

Additionally, the “Ultimate Dorm Wishlist” keeps track of everything needed for a college dorm, with a collaborator feature that allows both parents and students to add items and share the wish list with gift-givers and roommates.

Gifts 173

Gifts Technology Customer eCommerce 173

Retail TouchPoints

APRIL 29, 2024

Joann will move forward with a strengthened financial foundation, allowing us to invest in customer experience enhancements, our best-in-class product assortments and our more than 18,000 team members nationwide.” “We

Customer Experience 210

Customer Experience Operations Improvements Other 210

Retail TouchPoints

MAY 2, 2024

An Accenture survey of 16,000 customers in 13 countries across Asia, Europe, Latin America and North America reported that over half of all consumers have adopted digital payment methods such as digital wallets, many of which displace banks’ brands from the customer experience. Consumers value the convenience these offer.

Customer Retention 199

Customer Retention Payment Services Gifts Marketing 199

Retail TouchPoints

SEPTEMBER 8, 2023

Rue21 will tap into learnings from his experiences at these organizations, especially his technology strategy expertise, to further enhance the brand’s customer journey and “optimize its platforms to support growth and enhanced interactions with rue21’s diverse community,” according to a company statement.

Fashion 231

Fashion B2C B2B Customer Experience 231

UpSellIt

APRIL 24, 2024

We are honored to be recognized for our elite client collaborations that drive their success as well as our own. With a focus on collaborations that drive tangible customer or business value, these awards honor campaigns that demonstrate creativity, support, and serve as catalysts for growth.

Conversion Optimization 134

Conversion Optimization Jewelry Technology Fashion 134

Retail TouchPoints

MARCH 14, 2024

Seamless Omnichannel Sales Attribution Running campaigns depends on specialized, integrated software that provides a platform to buy and sell media, manage campaigns and optimize omnichannel advertising experiences across print, digital, streaming, out-of-home and digital-out-of-home media.

Retail 279

Retail Omnichannel Consumer Channel 279

Retail TouchPoints

MARCH 23, 2023

Prada Group and Adobe have entered an enhanced partnership designed to enable real-time personalization and increase revenue by enhancing the luxury retail group’s customer experiences across all digital and physical channels.

Omnichannel 290

Omnichannel Customer Experience Accessories Customer Data 290

UpSellIt

APRIL 22, 2024

With a focus on collaborations that drive tangible customer or business value, these awards honor campaigns that demonstrate creativity, support, and serve as catalysts for growth. Award Winning-Technologies Upsellit deployed a variety of innovative strategies and cutting-edge technologies to enhance online experiences and drive conversions.

Comparison Shopping 142

Comparison Shopping Technology Conversion Optimization Recommendation 142

Retail TouchPoints

FEBRUARY 2, 2023

are collaborating on several products, including a pair of sneakers and silver shoe accessories, that will launch March 7. The collaboration also will include a branded silver shoehorn, a shoe brush, shoelaces and a silver referee whistle, which will range in price from $250 to $475. Nike and Tiffany & Co.

Accessories 267

Accessories Apparel Technology Retail 267

Retail TouchPoints

MARCH 21, 2024

Tailored specifically for each ecommerce project’s needs, cloud-based solutions can help save money while delivering secure, resilient and high-quality IT systems that will enhance business resilience and competitiveness. So Who’s Doing It Well?

eCommerce 206

eCommerce eCommerce Platforms Events Customer Experience 206

Retail TouchPoints

JANUARY 14, 2024

This collaborative program features Microsoft experts and resources alongside those from a number of partners, including Adobe , Amperity , Sunrise Technologies and Icertis. Microsoft has launched a new Retail Cloud Alliance (RCA) aimed at educating and empowering retailers to leverage cloud technology effectively.

Technology 254

Technology Retail Supplies Operations 254

Retail TouchPoints

DECEMBER 15, 2023

Kroger is committed to creating a seamless shopping experience for our customers, and our collaboration with Gatik enables us to continue to enhance that experience,” said Ben Hamilton, VP, Logistics and Engineering Network Strategy at Kroger in a statement.

B2C 240

B2C Travel B2B Marketing 240

Retail TouchPoints

JANUARY 5, 2024

Consumers’ loyalty program preferences and expectations are e v olving , and while financial benefits are still seen as valuable, consumers also are increasingly seeking services and experiences that reflect their journey and growing relationship with a brand. A number of brands, including Starbucks, Adidas, E.l.f.

Consumer 243

Consumer Mobile Payments Payment Services Travel 243

Retail TouchPoints

MARCH 17, 2022

Sensormatic Solutions has expanded its collaboration with Unacast in a partnership that will combine consumer mobility data with in-store traffic data to help retailers build shopper insight capabilities that span the entire path to purchase.

Travel 260

Travel Retail Mobile Channel 260

Retail TouchPoints

DECEMBER 4, 2023

As a result, the industry is witnessing the swift ascent of partially automated systems such as Autonomous Guided Vehicles (AGVs), Autonomous Mobile Robots (AMRs) and Collaborative Robots (Cobots). The buzz around human-machine collaboration is growing as retailers aim to strike a balance between automation and human expertise.

Retail 235

Retail Shipping Costs Travel Operations 235

Retail TouchPoints

MARCH 13, 2024

Brands Benefit from Cross-Channel Collaboration These collaborations could generate major profits for all parties involved. With cross-shop and wallet share analyses based on actual purchase behavior, companies can more confidently select partners that are most likely to enhance and expand their customer base.

Multi-channel 240

Multi-channel Payment Services Consumer Automotive 240

Retail TouchPoints

AUGUST 22, 2023

“By combining HSN’s expertise in live shopping and video storytelling with Fanatics’ extensive selection of licensed merchandise, we will bring an unparalleled and engaging sports shopping experience to our customers,” said Rob Robillard, Chief Merchandising Officer of HSN in a statement.

Customer 211

Customer Other Retail eCommerce 211

Retail TouchPoints

NOVEMBER 3, 2023

Next week, the company said it will also share details on a new bundle of partner experience enhancements in the U.S. “To Starbucks also plans to continue to drive visitor interest through ongoing product innovation, growing its coffee and core menu through “customization and personalized marketing.”

Technology 248

Technology Omnichannel Operations Marketing 248

Retail TouchPoints

NOVEMBER 16, 2023

As part of the experience, the AR Storefront will cycle through all the products so visitors get a better sense of Coach’s assortment. Coach had previously collaborated with ZERO10 for its spring 2023 “In My Tabby” campaign.

Technology 147

Technology Customer Customer Experience Operations 147

Retail TouchPoints

FEBRUARY 15, 2023

International fashion brand Vivienne Tam hosted an immersive metaverse experience at New York Fashion Week (NYFW) alongside its real-world runway show on Feb. The partners will continue to collaborate to bring new dimensions to future Vivienne Tam collections and runway experiences. ” Photo credit: Vivienne Tam .

Fashion 246

Fashion Events Retail Marketing 246

Fabric

MARCH 19, 2024

Like synchronized clockwork, delivering world-class e-commerce experiences requires a high level of coordination and collaboration. But truly differentiated shopping experiences require more than mere synchronization; strategies must align, and technologies must integrate seamlessly across the entire tech stack too.

X-cart 130

X-cart eCommerce eCommerce Platforms Retail 130

Retail TouchPoints

AUGUST 9, 2023

By embracing innovative solutions like autonomous vehicle (AV) technology, repurposing existing spaces and utilizing Building Information Modeling (BIM), cities can foster engaging shopping experiences while addressing mobility and parking challenges. The Master Plan sought to enhance main streets such as Biscayne Blvd.

Retail 226

Retail Arts Events Technology 226

365 Retail

MARCH 11, 2024

This development aims to enhance the welcome extended to visitors, underlining the importance of customer accessibility and experience. This collaborative approach seeks to promote community involvement and contribute to the council’s broader efforts to regenerate Northumberland Street and the surrounding city centre.

Events 121

Events Customer Experience Improvements Management 121

Retail TouchPoints

JANUARY 30, 2024

Gen AI, with its vast potential for enhancing efficiency and personalizing customer experiences, also comes with ethical considerations. An AI committee can actively oversee the ethical deployment of AI in areas like personalized shopping experiences and customer data usage.

Retail 320

Retail Customer Experience Technology Customer Data 320

Retail TouchPoints

NOVEMBER 9, 2023

In collaboration with Boston’s Mass General Brigham hospital, Best Buy Health will support an expanded home-based health care delivery model designed to improve how safe, quality care can be provided with technology and clinical expertise. The partners also are seeking to address worker shortages in health care.

Technology 225

Technology Mobile Improvements Management 225

Algopix

APRIL 14, 2024

His expertise in SEO and digital marketing tactics has helped numerous businesses enhance their online presence and sales, making him a significant figure in the eCommerce landscape. Her strategic insights help businesses to innovate and thrive in the digital era, focusing on integrating new technologies to enhance consumer experiences.

eCommerce Marketing 113

eCommerce Marketing eCommerce Marketing Toys 113

Groove

MAY 8, 2023

In the competitive world of eCommerce, striking the perfect balance between an aesthetically pleasing website design and an exceptional user experience (UX) is crucial for success. Include Animation, Even Simple Ones Subtle animations can add a touch of sophistication and create a more engaging experience.

eCommerce 195

eCommerce Payment Services BigCommerce Shopify 195

Retail TouchPoints

JANUARY 20, 2023

Kroger has entered a strategic collaboration with Google Cloud and Deloitte to use cloud technologies that will increase associate productivity across its nearly 2,800 stores nationwide. Kroger worked with Google Cloud and Deloitte to create two purpose-built applications.

Technology 285

Technology Management Events Information 285

Retail TouchPoints

FEBRUARY 15, 2024

@victoria_robino_26 #fyp #fypシ゚viral #target #targetfinds #stanleycup #stanley #stanleytarget #valentinesday #stanleyvalentinesday ♬ original sound – Victoria Robino Video credit: TikTok / Victoria_Robino_26 Retail TouchPoints (RTP): What were the psychological drivers behind the success of Stanley’s collaboration with Starbucks?

Social Media 225

Social Media Consumer Other Information 225

Retail TouchPoints

JUNE 13, 2023

When Houle started with Aldo Group as Senior Director of Digital Technology, “We were primarily focused on digitalizing our retail experience across all channels,” he said in an interview with Retail TouchPoints. How does it enhance their experience? They want to browse online, try products in-store and make purchases on mobile.

Supplies 227

Supplies Customer Experience Technology Omnichannel 227

Retail TouchPoints

APRIL 22, 2022

Featuring a cross-section of different brand categories, the event experience is designed to inspire collaboration and idea-sharing, offering numerous opportunities for attendees to network with a range of fellow retail executives and industry experts.

Workshop 296

Workshop Omnichannel Arts Fulfillment 296

UpSellIt

FEBRUARY 22, 2024

Firstly, let’s provide some insight into the company behind the Website Experience Solution — that would be us, Upsellit. We’ve grouped all the ways that we help brands in creating personalized website experiences into one main category: the “Website Experience.” ” What is Upsellit’s Website Experience?

Conversion Optimization 134

Conversion Optimization Recommendation Customer Loyalty Merchant Services 134

Retail TouchPoints

JUNE 16, 2022

The Home Depot will roll out more than 125,000 new hdPhones to associates in order to improve both the worker and customer experience at its stores. The devices, which are being introduced in collaboration with Zebra Technologies , HPE and Aruba , will enable faster communications among staff. stores by the end of 2022. “The

Mobile 278

Mobile Demo Improvements Customer Experience 278

Wiser

MARCH 7, 2024

The speakers shared their frontline experiences and the strategic pivots they made to keep pace with the rapidly changing consumer expectations and market dynamics. The customer journey is a primary focus, with efforts aimed at enhancing it through strategic technology integration.

Retail 78

Retail Technology Customer Experience Operations 78

Retail TouchPoints

AUGUST 9, 2022

Headless commerce platform fabric has been selected as the company’s new commerce technology partner, and digital experience consultancy Bounteous will aid with the fabric implementation and creation of a new “connected commerce” platform. The combined company currently operates 1,284 stores in the U.S.

Omnichannel 272

Omnichannel eCommerce Channel Operations 272

Algopix

FEBRUARY 20, 2024

This initiative engenders a symbiotic ecosystem, enriching the online shopping journey for consumers, while facilitating fruitful collaborations between brands and influencers. Increase Brand Awareness: Collaborating with influencers exposes brands to a broader audience and helps increase brand awareness.

eCommerce 125

eCommerce Social Media Recommendation Channel 125

Retail TouchPoints

JANUARY 12, 2023

The Home Depot is enhancing its associate experience with a new app developed to help them prioritize tasks more effectively, and a new pay policy that rounds clock-ins and clock-outs to the nearest minute rather than the nearest 15 minutes. The new app, dubbed Sidekick, is aimed at improving the customer experience as well.

Customer Experience 261

Customer Experience Technology Mobile Improvements 261