Retail TouchPoints

FEBRUARY 23, 2022

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. Nicholas believes that to make store fulfillment a truly profitable initiative, retailers need to find new ways for their tech, operations and design teams to collaborate.

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Retail TouchPoints

JULY 14, 2020

BOPIS Fulfillment Options. How retailers fulfill BOPIS is the hot topic. A contactless way to fulfill BOPIS has become a public health necessity virtually overnight. As stores reopen and begin ramping up to full capacity, retailers will have to decide if they can realistically sustain and scale these fulfillment options.

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365 Retail

JULY 5, 2022

The Very Group, operator of multicategory digital retailers Very and Littlewoods, has appointed former president and CEO of Walmart Japan Lionel Desclée as group CEO. Current group CEO Henry Birch will step down on 24 September 2022 after four and a half years in the role. The Very Group appoints Lionel Desclée as group CEO.

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Retail TouchPoints

MARCH 24, 2022

Discount and value retailers Schwarz Group (with its Lidl and Kaufland banners), Aldi and Costco also remained in the Top 10 this year, as did international supermarket operators Carrefour and Ahold Delhaize and furniture giant IKEA. 5 spot in 2021 to 13 th this year.

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Retail Omnichannel Department Stores Fulfillment 253

Retail TouchPoints

JULY 1, 2021

As the department store sector aims to reinvent itself for retail’s digital age, iconic retailer Neiman Marcus Group (NMG) is investing rapidly in technologies that will elevate its integrated luxury retail strategy across all channels. So how does NMG see these digital investments leveling up its omnichannel game?

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Omnichannel Technology Channel Department Stores 258

Wiser

FEBRUARY 6, 2023

This means that any businesses that aren’t already creating an omnichannel experience are lagging behind. What Is an Omnichannel Retail Strategy? An omnichannel strategy focuses on creating a seamless experience for shoppers. Your shoppers are already operating at an omnichannel level, even if your business is not.

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Retail TouchPoints

JULY 29, 2021

The LVMH -owned retailer did have to play a bit of catch up, though, when it came to omnichannel fulfillment , fast-tracking the roll out of services like BOPIS and launching new innovations such as virtual beauty consultations. RTP: Anything else on the omnichannel front that you have your eyes on now stores have reopened?

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Live Chat Omnichannel Social Media Payment Services 277

Retail TouchPoints

SEPTEMBER 27, 2023

Simon Properties is partnering with Dropit to bring omnichannel inventory management and fulfillment capabilities to its facilities. “Simon’s commitment to shaping the future of retail aligns perfectly with our pursuit of technological innovation,” said Karin Cabili, Founder and CEO of Dropit in a statement. .

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Merchant Services Fulfillment Omnichannel Technology 213

Retail Technology Review

JANUARY 21, 2020

and IHL Group has uncovered a strong correlation between omnichannel fulfilment maturity and margins. A recent survey byManhattan Associates Inc.

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Omnichannel Fulfillment Internet Retail Supplies 70

Retail TouchPoints

JANUARY 27, 2021

Below, Shokrian shared his take on issues including: How COVID-19 impacted brand positioning and growth ; Why MeUndies is integrating social responsibility into its broader community-building efforts; Which omnichannel investments are top priorities in 2021; and His leadership lessons from 2020.

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Omnichannel Social Media Subscription Apparel 235

Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

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Fulfillment Omnichannel Shipping Costs Supplies 259

Fabric

DECEMBER 15, 2023

In this blog post, we’ve compiled a list of key takeaways from this insightful discussion, focusing on how retailers can navigate the instant gratification economy, deliver true omnichannel experiences, and leverage innovative solutions like real-time inventory, order management and fulfillment, and dropshipping. 5 Key Takeaways 1.

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eCommerce Omnichannel Fulfillment eCommerce Platforms 130

Retail TouchPoints

AUGUST 24, 2023

Shein has acquired an approximately one-third interest in Forever 21’s operator SPARC Group , a joint venture that includes Authentic Brands Group and Simon Property Group , with SPARC becoming a minority shareholder in Shein. Financial terms of the deal were not disclosed.

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Fashion Omnichannel Apparel Operations 224

OrderDynamics

JULY 20, 2017

Omnichannel Retail Fulfillment: Are Working Mothers the Next Frontier? When it comes to omnichannel retail fulfillment options, you can barely open a newsfeed without seeing a strategy suggestion about how to deal with Millennials and Gen Z. In fact, OrderDynamics has also written a number of posts on these two groups.

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Omnichannel Fulfillment Retail Clothing 57

Retalon

APRIL 21, 2021

Omnichannel order fulfillment that drives customer experience (and boosts profits). Although the trend towards omnichannel fulfillment is not new, the pandemic changed many retailers’ business models almost overnight, and these changes are not going away. What is omnichannel order fulfillment in retail?

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Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. We’re really focused on the 16 to 20 year-old age group or even younger,” said Mike Yekkes, COO at Hot Topic in an interview with Retail TouchPoints. It manages our BOPIS component.

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Kibo

MARCH 17, 2023

In response, leading companies are replacing their traditional fulfillment methods with flexible fulfillment strategies. This strategy typically requires a modern order management system that can manage complex inventory and omnichannel distribution models and has extensible fulfillment capabilities.

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Fulfillment Operations Shipping Costs Merchant Services 62

Retail TouchPoints

APRIL 8, 2022

Chinese on-demand delivery platform Dada Group is beefing up its 415 Intra-City Shopping Festival, a sales event focused on quick delivery offerings taking place April 8-17, 2022.

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Retail TouchPoints

OCTOBER 12, 2020

There are also six tracks of curated content for more in-depth dives and revealing case studies: Business Agility Digital Commerce E-Commerce Optimization Experiential Initiatives Omnichannel Fulfillment Touchless Retail. It really is ‘the’ must-attend retail event of the fall.”. 13 at 5:45 pm (ET).

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eCommerce Omnichannel Customer Loyalty Fulfillment 260

Retail TouchPoints

JANUARY 8, 2024

. “We know that people have come to depend on the efficiency and convenience of digital solutions to meet a variety of their everyday needs — healthcare being one of them,” said Frank Cunningham, Group VP for Global Value and Access at Lilly in a statement. Medicines will be delivered directly to patients’ homes for free.

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Fulfillment Management Consumer Improvements 250

Retail TouchPoints

FEBRUARY 2, 2023

Siman Group , which operates 15 large department stores across Central America, has deployed an item-level RFID solution that has raised its inventory accuracy levels from the 65% to 70% range up to 95%. The solution also supports omnichannel offerings such as BOPIS by transforming how Siman tracks inventory across the chain.

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Department Stores Omnichannel Supplies Operations 219

Retail TouchPoints

NOVEMBER 7, 2023

WHP also will build up the brand’s presence in Mexico with IB Group and grow its brick-and-mortar footprint in Central America via its partnership with Fastco , including four new Express stores in key locations through 2026.

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Retail TouchPoints

AUGUST 10, 2021

Alternative Fulfillment Models: Dark Stores, Ghost Kitchens, Drive-thrus and More will be one of several sessions examining how retailers can use pandemic-inspired pivots to improve their business for the long term. Additionally, retailX isn’t shying away from tough subjects, with sessions like Addressing the Shopping Center Identity Crisis.

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Events Supplies Omnichannel Consumer 264

Retail TouchPoints

APRIL 4, 2022

As part of its new branding JCPenney has enlisted comedian and Saturday Night Live cast member Melissa Villaseñor to fulfill the role of character Penny James, a shopping and JCPenney enthusiast who is the star of the campaign. JCPenney also is launching a cross-country “Shopping is Back!”

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Retail TouchPoints

DECEMBER 10, 2021

Open Air Shopping Centers Enable Easy Omnichannel Services. One thing that’s unlikely to change in 2022 is the importance of omnichannel offerings. That means open air shopping centers have become even more attractive due to how they can make curbside and BOPIS fulfillment easier to handle.

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Retail TouchPoints

JANUARY 27, 2022

Several buzzworthy brands and well-known omnichannel retailers are already set to take the stage, including: Estée Lauder Abercrombie & Fitch Adore Me Unilever INDOCHINO Foxtrot Francesca’s. Coborn’s Rebag goodMRKT ThredUp UNTUCKit Weis Markets. “We Super early-bird pricing rates are in effect through March 8 th , 2022.

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Events Retail Workshop Internet Retail 267

Retail TouchPoints

OCTOBER 13, 2020

Omnichannel Fulfillment: Position Imaging — which enables logistic efficiency with new and advanced tracking technologies used to provide visibility throughout the logistics chain. Startup Innovation Lab #1: 10-11 am ET, Oct. Startup Innovation Lab #3, 4-4:30 pm ET, Oct.

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eCommerce Merchant Services Presentation Omnichannel 215

Retail TouchPoints

JUNE 15, 2023

The final 27 winners were selected from a group of more than 100 nominations and represent retail and direct-to-consumer (DTC) brands of all sizes and across various industry segments, from supplements to high-ticket jewelry. Mondelez International Ben Bridge Jeweler Marketplace Strategies & Technologies DRINKS Staples, Inc.

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Retail TouchPoints

JUNE 13, 2023

This more expansive view of digital transformation has been one of the key lessons learned by Matthieu Houle, CIO of Aldo Group , during his five-plus years working up the IT ranks within the company. Matthieu Houle: The retail landscape is becoming increasingly complex, and Aldo Group is certainly not exempt from this complexity.

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Supplies Customer Experience Technology Omnichannel 219

Retail TouchPoints

DECEMBER 28, 2022

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. It all depends on multiple factors like the size of the warehouse, the quantity of inventory and the number of orders fulfilled. Sophisticated Automation.

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Management Order Fulfillment Fulfillment Shipping Costs 260

365 Retail

OCTOBER 27, 2022

The Fragrance Shop today reported increased annual sales and profits as it bounced back from the impact of the pandemic and reaped the benefits of investment in its omnichannel strategy. . The post Omnichannel strategy drives sales and profits at The Fragrance Shop appeared first on 365 RETAIL | Retail Technology News.

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Retail TouchPoints

AUGUST 30, 2023

The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival. Offering shoppers more information can increase the likelihood of engagement and create a more holistic omnichannel experience.

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Shipping Costs Improvements Live Chat Retail 206

Retail TouchPoints

JULY 8, 2021

While highly variable by country, overall there is a broader awareness and a positive sense of shopping online in general, regardless of economic group. This is a key part of the success for major Latin American and Asian ecommerce groups. This was true in very low-income groups, as well as the middle class, in all markets.

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Payment Services Retail Omnichannel Consumer 279

Retail TouchPoints

MAY 18, 2023

A well-crafted data strategy is the elixir to growth, especially for fast-growing brands with a strong omnichannel strategy,” Lisbona said in an interview with Retail TouchPoints. The distinct look, feel and smell of Touchland sanitizers also sparked an incredibly loyal base of individual brand fans.

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OrderDynamics

SEPTEMBER 12, 2018

Your Next Big Target in Omnichannel: Lapsed Click and Collect Consumers. In the grand scheme of retail, omnichannel is relatively young. So, it’s not surprising that while doing our latest research into Click and Collect consumers, noticed one of the greatest opportunities in omnichannel today, the Lapsed omnichannel consumer group.

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Omnichannel Consumer Magazine Fulfillment 50

Retail TouchPoints

JANUARY 28, 2021

Neiman Marcus Group (NMG) is making big moves to adapt to changing consumer behaviors, with strategic investments in talent, merchandising, technology and supply chain to reshape the Neiman Marcus and Bergdorf Goodman customer experience. Former Apple exec Bob Kupbens will join as EVP, Chief Product and Technology Officer, effective Feb.

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Supplies Customer Experience Technology Omnichannel 147

Retail TouchPoints

DECEMBER 31, 2021

According to data from BDO , 51% of retailers are planning to implement training to upskill employees’ technology capabilities, said Natalie Kotlyar, BDO’s National Leader for the Retail and Consumer Products Industry Group in an interview with Retail TouchPoints.

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Home Furnishings Retail Shipping Costs Electronics 284