Retail TouchPoints

FEBRUARY 5, 2024

Ingka Group , parent company of Ikea Retail, has debuted an AI-powered home design inspiration and shopping tool on the OpenAI GPT Store. The Ikea Assistant is currently available for GPT Plus users in the U.S. only, but Ikea plans to expand to more markets where ChatGPT is available during 2024.

Omnichannel 276

Omnichannel Recommendation Improvements Marketing 276

TalkingRetail

SEPTEMBER 25, 2023

Retail space planning expert CADS has helped Northern Ireland’s largest Spar retailer and wholesaler, Henderson Group, improve its space management process with StoreSpace. Henderson Group reached out to CADS following a recommendation from Nielsen, which provides Spaceman planogram technology that partners with StoreSpace.

Retail 52

Retail Recommendation Technology Improvements 52

Optimizely

NOVEMBER 14, 2019

To improve your customer experience and encourage conversion, target your customers in ways that go beyond demographics. More often than not, these are the customers that become advocates of your brand and will recommend you to others. The post Improve Conversion by Targeting Loyalty Segments appeared first on Zaius.

Improvements 207

Improvements Social Media Events Customer Experience 207

Optimizely

MARCH 21, 2019

Narrowing down your audience will ensure you send more relevant messages to this targeted group, and send fewer emails overall. There are different ways you can segment your customers to improve engagement and decrease email fatigue. Some examples of this include: Personalized product recommendations based on browsing history.

Improvements 315

Improvements B2C Channel Article 315

Retail TouchPoints

JANUARY 5, 2024

A small group ( 1% ) of Google Chrome users are now eligible for Tracking Protection , which restricts the use of these cookies by default. GNC has been using machine learning and AI-powered solutions to sharpen its product recommendations, which is particularly important in the health and wellness category.

Recommendation 298

Recommendation Consumer Information Customer 298

Retail TouchPoints

FEBRUARY 6, 2023

Unfortunately, when it comes to home delivery, most retailers treat customers monolithically and miss the opportunity to use delivery persona concepts that can lower delivery costs, increase revenue and improve customer loyalty. What are delivery personas?

Customer Loyalty 147

Customer Loyalty Improvements Customer Retail 147

Retail TouchPoints

JUNE 13, 2023

This more expansive view of digital transformation has been one of the key lessons learned by Matthieu Houle, CIO of Aldo Group , during his five-plus years working up the IT ranks within the company. Matthieu Houle: The retail landscape is becoming increasingly complex, and Aldo Group is certainly not exempt from this complexity.

Supplies 240

Supplies Customer Experience Technology Omnichannel 240

Groove

JUNE 4, 2021

Filter contacts into specific audience groups to target the right messages to the right people, and use groups and tags to further manage your audience. Grouping individuals with similar interests together makes it easy to target them with a unique email marketing campaign. and ShopSync are recommended. Email Builder.

Marketing 221

Marketing Merchant Services Shopify Magento 221

Retail TouchPoints

SEPTEMBER 13, 2021

JCPenney has implemented a new predictive shopper engagement solution from Metrical as it works to transform and improve its ecommerce experience. Since implementing the AI-based tool, the retailer has seen a 40% increase in new cart creation, an 18% reduction in cart abandonment and a 10% improvement in revenue on targeted visits.

Games 250

Games Improvements Operations eCommerce 250

Retail TouchPoints

JANUARY 8, 2024

With this data, brands can better understand customer fit issues, improve how they communicate sizing to customers and even incorporate the feedback into product designs and manufacturing. Amazon, like much of the retail industry, has been focusing on AI’s potential in recent months.

Apparel 147

Apparel Beauty and Health Recommendation Fashion 147

Groove

JUNE 13, 2022

Although increasing their budget was the main driver to improving these metrics, the team incorporated technical tactics that would create efficiency for the budget increase. For example, our team increased bids on the “Business & Industrial Products” interest group and decreased the “Home & Garden - Do it Yourselfers” interest group.

Supplies 195

Supplies PPC Improvements Information 195

Retail TouchPoints

MARCH 15, 2023

Grove Collaborative has introduced Grove Wellness, a product hub featuring a personalization engine designed to sharpen recommendations around consumers’ evolving health and wellness needs. Grove was acquired by Virgin Group Acquisition Corp. II in June 2022 in a deal that took the company public. loss in 2021.

Beauty and Health 296

Beauty and Health Consumer Recommendation Improvements 296

Retail TouchPoints

FEBRUARY 15, 2023

Retailers can then run “what if” simulations, calibrate demand forecasting, improve inventory planning, formulate strategies for supply chain segmentation and more. Current customer Albertsons Cos.

Merchant Services 282

Merchant Services Supplies Retail Customer Data 282

Groove

JANUARY 4, 2021

In addition to optimizing their eCommerce website, Barron Designs enlisted our help with improving their paid media strategy. To help solve our client's problem and improve their paid media strategy, our team took a two-pronged approach. Recommend cohesive strategy for current websites. Acknowledging Areas For Improvement.

Improvements 370

Improvements PPC Recommendation Shopping Carts 370

Retail TouchPoints

APRIL 3, 2024

Send updates via email or text about the status of a return or exchange and consider including a personalized message or recommendation for other products they might like. Making adjustments based on this feedback not only reduces future returns but also improves customer satisfaction and trust in your brand.

Shipping Costs 201

Shipping Costs Shipping Labels Shipping Consumer 201

Retail TouchPoints

JANUARY 27, 2022

A lot has changed since the Neiman Marcus Group (NMG) was founded back in 1907, but one thing that hasn’t changed is the company’s relentless focus on customer service and style. The platform using AI and ML to dynamically generate style recommendations, such as products that would complete a look or similar items, based on metadata. “

Recommendation 296

Recommendation Technology Mobile Customer Experience 296

Omnisend

FEBRUARY 8, 2021

At Omnisend, we calculate and combine these two purchase behavior variables to group all your customers into eight lifecycle stages. Add personalized product recommendations – customers are 2.6x more likely to convert when presented purchase-history based recommendations! club offers. Source: ReallyGoodEmails. #3

Customer Retention 97

Customer Retention Improvements Customer Channel 97

Kissmetrics

JANUARY 17, 2022

Companies have used personalized marketing for years to improve engagement rates , but factors like the growth of AI and data analytics are making it easier than ever for even smaller companies to get on board. This is a technique marketers use to divide their list into smaller groups or segments. Product Recommendations.

Marketing 273

Marketing Recommendation Social Media Improvements 273

Retail TouchPoints

JULY 28, 2023

Resilient consumers expect uncertainty for the long term The majority ( 85% ) of consumers believe they are currently living with uncertainty, and 52% of this group expect this uncertainty to last for more than 12 months. For example, 61% said they were trying new experiences or adopting new habits to improve their lives.

Consumer 229

Consumer Leisure Multi-channel Retail 229

Retail TouchPoints

FEBRUARY 13, 2023

Now, the Camp team is reflecting on its success and implementing a plan to further improve the product discovery tool for year-round revenue creation. “We The more data the engine gets, the more tailored the recommendations are. As a team, we had a suspicion that people want little bit-sized pieces of context, curation and help.

Gifts 256

Gifts Toys eCommerce Recommendation 256

Retail TouchPoints

OCTOBER 24, 2023

New Macro Trends – and Challenges – on the Horizon The good news is that the supply chain snarls that plagued both industries in the last three years have finally subsided , leaving an opening for executives to focus on improving supply chain resilience for the long term.

Retail 278

Retail Supplies Operations Technology 278

Smile.io

MARCH 11, 2021

Recommended for you. Greeting those customers with recommended products , based on their last purchase and browsing history, is going to earn you huge loyalty points. Greeting those customers with recommended products , based on their last purchase and browsing history, is going to earn you huge loyalty points.

Improvements 82

Improvements Live Chat Social Media eCommerce 82

AcquireConvert

DECEMBER 15, 2020

That’s where social commerce and group buying comes in. That’s where group buying and social commerce come in to radically reduce your advertising budget in favor of social commerce. The numbers don’t lie: China’s E-Business Research Center reported the group buying market in China reached 34.89 What is Group Buying?

Shopify 66

Shopify Merchant Services eCommerce Social Media 66

lateshipment

OCTOBER 11, 2023

M&S partnered with a giving back platform called Neighborly, which supports local community groups. M&S, partnered with Neighborly, donated one million pounds to 1,000 local community groups during the holiday season. Improve site search optimisation and product recommendations for the holidays.

eCommerce 244

eCommerce Marketing Gifts Shipping 244

Kissmetrics

JANUARY 20, 2021

Now there are tons of new features like Facebook Stories , Facebook Watch, Facebook Groups , and Facebook Live. It wants to continuously improve their experience with high-quality, relevant content. Now that you know what you shouldn’t do, it’s time to work on what you can do to improve your Facebook organic reach.

Social Media 363

Social Media Blog Marketing Other 363

365 Retail

MAY 20, 2021

Boohoo has said it will link multimillion-pound bonuses for its directors with improvements in its supply chain following allegations of poor working conditions and corporate governance. In the report, Mr Lyttle also highlighted the progress he said the company had made improving corporate governance following the supply chain accusations.

Supplies 52

Supplies Improvements Recommendation Online Retail 52

Kissmetrics

JANUARY 26, 2021

Once solely a tool for dedicated gamers, it is now a popular base for a diverse range of groups, including influencers and hobbyists. As the founders themselves say, Discord is used by various groups, including study groups, art communities, and hikers. Improved inline replies. That was once the case, but not anymore.

Channel 316

Channel Games Download Social Media 316

Retail TouchPoints

JANUARY 19, 2023

A combination of video stream, entertainment and real-time group chat, livestream shopping is a part of the much broader social commerce industry, which is currently $492 billion in size and expected to grow 3X as fast as traditional ecommerce, according to Jill Standish, Global Lead for Accenture’s Retail Industry Practice.

Social Media 285

Social Media X-cart Consumer Events 285

Retail TouchPoints

MAY 22, 2023

The meeting brought together law enforcement officials, government stakeholders, small business representatives, large retail groups, union leaders, business improvement districts, chambers of commerce and diversion providers.

Small Business Retail 279

Small Business Retail Retail Events Operations 279

Sailthru

JULY 7, 2023

In the short term testing can improve open and click rates. In the long term, A/B testing can improve the user experience and increase a customer’s lifetime value. is the most vital component when thinking about how to set up your test and control groups. Approximately 59% of companies perform email A/B tests for good reason.

Improvements 148

Improvements Download Recommendation Customer Experience 148

Kissmetrics

JANUARY 25, 2021

Google recommends not using this feature unless you are a skilled ad tester, as it will impede the ability of the responsive search ad software. You can do this with different test groups to test keyword strengths against each other. Pay Attention to Google’s Recommendations. Test One Responsive Search Ad Per Audience Group.

PPC 306

PPC Recommendation Information Improvements 306

Sailthru

APRIL 10, 2019

In Los Angeles, we were recently joined by Eric Pescatore, Director of Strategy & Analytics at TechStyle Fashion Group, and Eric Wu, Head of Product & Growth at BloomNation. The ecommerce giant took its own learnings around pricing and recommendations, and provide the machine model to other retailers. Improving Personalization.

Fashion 84

Fashion Shipping Costs Travel Shipping 84

Retail TouchPoints

JANUARY 30, 2024

Training should cover the importance of diverse datasets in preventing AI bias, particularly in product recommendations and marketing strategies. Jones joined the West Technology Group, owner of Mosaicx, in January 2021, after a 25+ year career focused on growing businesses, people and client success.

Retail 332

Retail Customer Experience Technology Customer Data 332

Store Growers

APRIL 27, 2023

Google has its own categorization system (defined with the Google_product_category attribute), but the “product_type” attribute complements and improves this system. This data will be useful when you organize campaigns, ad groups and product groups, as it can help you choose the focus of your next marketing campaign.

Supplies 91

Supplies Improvements Recommendation Other 91

Retail TouchPoints

AUGUST 27, 2020

The Episerver Intelligence Cloud helps retailers cohesively group Idio and Episerver’s web site personalization functionality, including advanced web site content and product recommendations, email content, personalized search and navigation, visitor intelligence and a customer data platform.

Customer Data 150

Customer Data Events Recommendation Improvements 150

Retail TouchPoints

MAY 25, 2022

Organizations that get privacy right improve trust, operational efficiency, and top-line and bottom-line results. This includes anything from the risk of security breaches and unfair exploitation to unwanted services or certain groups being excluded from opportunities to participate in initiatives and offers.

Customer Loyalty 300

Customer Loyalty Customer Consumer Gifts 300

Retail TouchPoints

JANUARY 31, 2022

Sharpening the search experience is particularly critical for home improvement retailers, with their hundreds of thousands of SKUs, multiple and widely varied product categories and shoppers whose knowledge about the intricacies of home improvement is often limited. That also helps us make good recommendations for their shopping cart.

Improvements 217

Improvements Shopping Carts Technology Consumer 217