Forrester eCommerce

MAY 23, 2019

Offline stores are more important than ever despite the eCommerce boom. How will digital technologies transform the future of the store? For more research, see The Digital Store Playbook For 2019 and Case Study: Intime Embraces New Retail Transformation To Drive Growth.

Technology 343

Technology eCommerce Retail 343

Fabric

APRIL 10, 2024

A headless and modular technology built by e-commerce pioneers and made for modern e-commerce experiences. Request a platform demo today!

eCommerce 246

eCommerce Demo Technology 246

Forrester eCommerce

MARCH 17, 2019

The Department Store’s Bright Future Department Stores Can Enjoy a Bright Future. Department stores must change to survive and thrive fierce competition from brands’ direct to consumer initiatives. But the Department Store’s Bright Future depends on enticing customers through the […].

Department Stores 376

Department Stores Supplies Consumer Customer 376

Retail TouchPoints

JULY 19, 2021

When we ponder the future of retail, the store is always involved in discussions. What will change, though, are the experiences that many consumers will expect, and the role that technology and data will play to support fluid, tech-agnostic experiences in the store and beyond. .

eCommerce 298

eCommerce Supplies Consumer Customer Retention 298

Retail TouchPoints

JUNE 14, 2021

Persaud, who has held the role of EVP, Retail since February 2020 , will now be responsible for orchestrating new in-store experiences and operations processes under the retailer’s RxEvolution strategy. Rite Aid has promoted Andre Persaud to the role of Chief Retail Officer. and Canada.

Retail 256

Retail Operations Supplies Management 256

Retail TouchPoints

MAY 19, 2021

retail sales surged 9.8% , thanks to a third stimulus check and the gradual relaunch of in-store shopping. As more and more people get vaccinated, they will return to brick-and-mortar stores in even greater numbers, and that means retailers need to start preparing for an influx of foot traffic. In March 2021, U.S.

Marketing 168

Marketing Retail Shopping Carts Social Media 168

Forrester eCommerce

APRIL 28, 2021

Epic’s battle with Apple is coming to the courts in Oakland, California on May 3. The history of the battle (aka “Project Liberty”) is well documented in the news. You may be more familiar with Epic’s popular multiplayer game Fortnite than the privately held parent company that today is worth an estimated $28 billion. What’s […].

Other 235

Other Document Games Mobile 235

Forrester eCommerce

AUGUST 19, 2019

Did you know that 90 former Toys R Us big box stores are now Urban Air Adventure Parks? link] Here at Forrester we’ve been anticipating that retail, entertainment and hospitality would ultimately merge. We discussed the trend here : [link] and have more researh in the pipeline for you.

Toys 328

Toys Retail Customer 328

Retail TouchPoints

JANUARY 25, 2023

Over the past three years, most of us have done a lot more shopping online, so it’s easy to forget that while ecommerce is still growing, most retail commerce still happens in stores. Here are six ways we see retailers innovating the in-store experience to keep up. In Q3 2022, ecommerce accounted for less than 15% of all retail sales.

Retail 219

Retail Sporting Goods Department Stores Consumer 219

365 Retail

JANUARY 24, 2024

Brick-and-mortar stores are at a crossroads these days. Check out what’s already happening in stores: Smart shelves have transformed from mere storage to intelligent inventory guardians. The ambiance of a store is no longer static. But how exactly? AI mirrors have evolved into personal fashion consultants.

Operations 52

Operations Retail Leisure eCommerce 52

RetailDive

APRIL 8, 2024

Explore how RMNs & Wi-Fi will revolutionize the in-store retail experience, offering targeted ads & enhanced customer experiences.

Retail 83

Retail Customer Experience Customer 83

TalkingRetail

DECEMBER 11, 2023

Bestway Retail has opened its latest hybrid store that it said “will define the future of convenience”.

Retail 52

Retail 52

retailnext

MAY 17, 2020

For years retailers have been talking about the store of the future, how to compete with Amazon, and how to best serve today’s digitally driven customer. Ideally, a shopper can look up a store online before going out for a shopping trip, understand the occupancy level and trend (i.e. Transparency.

Specialty Retailers 98

Specialty Retailers Operations Technology Consumer 98

RetailWire

APRIL 24, 2024

The company plans to elevate the sneaker shopping experience.

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365 Retail

JULY 13, 2021

Retailers need urgently to digitise store management processes, and communications and training as the role of the store worker changes, says Fabrice Haiat, CEO of YOOBIC. Retailers are dealing with a new reality post-pandemic that is challenging the way they recruit, train, motivate and equip their store staff.

Payment Services 52

Payment Services Travel Multichannel Mobile 52

365 Retail

JANUARY 18, 2022

In 2022, retailers will leverage digital technology and data-drive innovations to tackle the continued challenges posed by COVID-19, and deliver exceptional customer experiences online, in-store and everywhere in between. The value of data .

Retail 52

Retail Supplies Omnichannel Customer Experience 52

RetailDive

APRIL 18, 2022

The acceleration of digital behaviors is encouraging many brands and retailers to rethink the role of the store. As you develop your goals for 2022 and beyond, refer to these best practices.

Reference 105

Reference Retail 105

RetailDive

JULY 11, 2022

The COS smart store in California is leveraging the gStore digital retail app to combine the ideal aspects of e-commerce and in-store shopping and provide unique and personalized experiences that customers want but can only get in person.

eCommerce 105

eCommerce Retail Customer 105

RetailDive

SEPTEMBER 20, 2021

The concept store may prove the company's agility and ability to bring in new audiences.

Department Stores 130

Department Stores 130

Retail TouchPoints

JANUARY 31, 2024

Walmart plans to build or convert more than 150 stores over the next five years while continuing its program to remodel existing stores. Additionally, over the next 12 months 650 stores will be remodeled across 47 states and Puerto Rico. In announcing the news, Walmart U.S. We directly employ approximately 1.6 and Atlanta.

Supplies 235

Supplies Blog Technology Improvements 235

Sailthru

SEPTEMBER 26, 2018

Including the physical stores. While personalized physical store experiences weren’t a huge part of a brand’s score… we couldn’t help but notice that the retailers who nail them tended to be toward the top of the list. According to our survey of 1,000 British consumers, email has influenced 30% of millennials to visit a store.

Mobile 94

Mobile Recommendation Channel Shopping Carts 94

Retail TouchPoints

MARCH 21, 2024

Premium retailer Woolworths will deploy the iD Cloud RFID solution from Nedap to 217 Fashion, Beauty and Home stores across South Africa as it seeks to improve inventory accuracy and in-store replenishment. We are excited to start this journey with them.

Supplies 227

Supplies Fashion Improvements Retail 227

Retail TouchPoints

APRIL 17, 2024

URBN , parent company of Urban Outfitters , Anthropologie , Free People and FP Movement , will adopt Stripe as its primary payments infrastructure for both online and in-store sales, consolidating the majority of its North American payments volume onto the solution provider.

Payment Services 236

Payment Services Merchant Services Banking Customer 236

Korona

AUGUST 15, 2023

RFID tracking systems use radio waves to identify and monitor products and assets. Read on to learn how RFID transforms inventory management.

Operations 52

Operations Retail Management Point of Sale 52

Korona

AUGUST 15, 2023

RFID tracking systems use radio waves to identify and monitor products and assets. Read on to learn how RFID transforms inventory management.

Operations 52

Operations Retail Management Point of Sale 52

Forrester eCommerce

OCTOBER 2, 2023

My fantastic colleagues on our retail team published The Future Of The Digital Store.

Retail 411

Retail Customer Experience Operations Improvements 411

Retail TouchPoints

MARCH 25, 2024

The company also is touting the increasing number of those new stores that fall into its Greener Stores model, with 6,091 such stores now open around the world. As we look to the future, the opportunity we have is truly limitless,” said Narasimhan in a statement.

Merchant Services 226

Merchant Services Marketing Channel Management 226

Retail TouchPoints

APRIL 18, 2024

will have dedicated store associates on hand to provide customers with personalized assistance. We envision the launch of more physical touch points in the future.” Eyebuydirect has made its first foray into physical-world retailing with a 140-square-foot kiosk featuring a pared-down assortment of 400 pairs of glasses.

Technology 234

Technology Customer Retail eCommerce 234

Retail TouchPoints

JANUARY 23, 2024

Walmart will reportedly shut down its Store No. Additionally, Store No. He noted that almost 300 Store No. 8 workers have moved on to other internal jobs since its founding, and added that “the responsibility to shape the future of retail is now shared by all segments.” The Store No. 8 web page is still active.

Games 267

Games Operations Information Other 267

My Wife Quit Her Job

APRIL 3, 2024

Sally is a student from my Create A Profitable Online Store Course ([link] She resides in the UK and runs a very successful online business over at CaterpillarCrossstitch.com Since she was last on, her business has grown 10X so in this episode, we talk about her leap into 7 figures and how her business has evolved from the last time we spoke.

Supplies 238

Supplies eCommerce 238

Retail TouchPoints

MAY 24, 2023

Walmart has opened an in-store Market Fulfillment Center (MFC) at Store 100 in its home town of Bentonville, Ark. This new order fulfillment system is truly game-changing,” said Ryan Simpson, Store Manager at Store 100 in a statement. Like the retailer’s first MFC , which opened in 2019 in Salem, N.H.,

Fulfillment 262

Fulfillment Order Fulfillment Games Customer Experience 262

Retail Technology Review

JANUARY 8, 2020

In 2010, many warehouses would still have been regarded as a neglected cost centre. Now, moving into 2020, the warehouse is a carefully managed control centre and very often the strategic hub of e-commerce within an ever-extending supply chain.

eCommerce 115

eCommerce Supplies Management Internet Retail 115

Retail TouchPoints

FEBRUARY 22, 2024

Value supermarket retailer Grocery Outlet will acquire United Grocery Outlet , a 40 -store chain with a similar business model, to gain a presence in the Southeast. operates more than 460 stores in nine Western and Mid-Atlantic states. Grocery Outlet, based in Emeryville, Calif.,

Operations 221

Operations Consumer Customer Marketing 221

Retail TouchPoints

MAY 1, 2024

With the “Pick Up Near Campus” feature, shoppers can purchase items online early and set a future date to pick them up from any Williams-Sonoma, West Elm, Pottery Barn, Pottery Barn Kids or Pottery Barn Teen store near their college campus.

Gifts 173

Gifts Technology Customer eCommerce 173

Retail TouchPoints

JUNE 6, 2023

Walmart ’s incubation arm, Store Nº8 , and Ebay have both launched new accelerator programs aimed at supporting startups developing technologies designed to help shape the future of digital commerce. Applications for the Store Nº8 dCommerce Base Camp are now open, and the 12-week program will begin in mid-August 2023.

eCommerce 236

eCommerce Technology Improvements Consumer 236

Retail TouchPoints

FEBRUARY 15, 2024

The addition of Rogan’s 28 stores throughout the Midwest makes Shoe Carnival the market leader in Wisconsin and establishes a store base for the company in Minnesota for the first time. With an eye on its goal of becoming the leading family footwear retailer in the U.S.,

Operations 249

Operations Marketing Customer Retail 249

Retail TouchPoints

MARCH 18, 2024

Following a 200 -store test that limited customers using self-checkout to a maximum of 10 items, Target has rolled out Express Self-Checkout to its nearly 2,000 stores nationwide. The 2023 pilot showed that the self-checkout experience was twice as fast at stores with the Express model compared to those without. “By

POS 206

POS Payment Services Customer Experience Operations 206