Retail TouchPoints

APRIL 1, 2024

Recent estimates forecast that nearly a quarter of global retail sales will come from online channels by 2027, so the ability to serve a multilingual customer base will be essential for businesses seeking global success. Despite the importance of multilingual support, most retailers aren’t equipped to provide it.

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Retail Customer Experience Customer Retention Technology 320

Retail TouchPoints

JANUARY 2, 2024

To drive customer retention and loyalty, most brands and retailers continue to rely on purchase discounts ( 77% ) and loyalty program points ( 61% ), according to Retail TouchPoints research. The financial piece is important, where people get access to additional discounts, special prices or free stuff.

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Consumer Shipping Costs Customer Retention Information 309

Retail TouchPoints

FEBRUARY 12, 2024

With shoppers handing over personal and credit card information without batting an eyelash to online retailers, cybercriminals are presented with the perfect opportunity to strike. Unfortunately, many networks use cheap routers and access points that lack essential security measures and allow cybercriminals to infiltrate the network.

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Social Media Payments Shipping Download 282

Retail TouchPoints

NOVEMBER 9, 2023

The holiday season presents a lucrative opportunity for online retailers to finish the year on a high note; however, various factors pose threats to online businesses. According to the IBM Cost of a Data Breach report , the global average cost of a data breach was $4.45 million, which is a 15% increase since 2020.

Retail 305

Retail BigCommerce eCommerce Platforms eCommerce 305

Retail TouchPoints

MARCH 14, 2023

It’s hard to believe that in the same year cutting edge technologies like augmented reality and autonomous shopping have exploded in retail, shoplifting is still aching the minds of executives. By the numbers, retailers experienced a startling 26.5% However, for the rest, cameras alone do little to end a shoplifting incident.

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ACH Retail Technology Information 262

Retail TouchPoints

MARCH 5, 2024

These days, it seems like every major retailer has its own channel for serving ads, and advertisers are seizing this opportunity eagerly, to the tune of $114.4 It just takes understanding the building blocks of a retail media network (RMN) and what’s required to put them in place effectively. First-party customer data.

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Retail Customer Data Channel Arts 264

Retail TouchPoints

APRIL 9, 2024

Historically, co-brand loyalty cards — cards that are issued by financial institutions in partnership with a retail brand or organization — have offered traditional, tangible “earn and burn” points like miles or cash back. If you’re a retailer, that could mean launching a co-brand program to offer distinct value proposition designs.

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Merchant Services Travel Management Consumer 264

Retail TouchPoints

JUNE 29, 2022

A successful retail space uses the art of design to provide a clean, aesthetically pleasing and accessible storefront and property. But businesses should also take into consideration how their security comes into play in the space. Evaluate Your Retail Store’s Location. Evaluate Your Retail Store’s Location.

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Small Business Retail Payment Services Retail POS 264

Retail TouchPoints

AUGUST 12, 2022

Cannabis dispensary operator Planet 13 has adopted IDScan.net identification scanners for increased compliance and security. These are synced with the software provider’s AI-powered VeriScan Online Enterprise technology to accurately and quickly authenticate government-issued documents while also gathering important consumer data.

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Document Customer Data Technology Operations 245

Retail TouchPoints

AUGUST 11, 2021

Over the last year, retailers have endured a range of unprecedented challenges. In fact, only 30% of businesses were compliant with PCI DSS in 2020, according to a recent study from Verizon’s Payment Security Report. . An Introduction to PCI Compliance. Tips for Meeting PCI DSS Compliance.

Payment Services 264

Payment Services Retail Electronics Information 264

Retail TouchPoints

NOVEMBER 8, 2023

Stitch Fix has hired a new Chief Product and Technology Officer to lead the struggling online personal styling service’s technology, product, data science, security and IT teams. Tony Bacos will begin today and report directly to CEO Matt Baer. Bacos’ emphasis on growth connects to Baer’s priorities as a still-new CEO.

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Fashion Technology Operations Customer Experience 277

Retail TouchPoints

APRIL 3, 2023

Retail operations are an increasingly popular target for cybercriminals. The biggest scourge, however, has been retail-sector ransomware attacks, which grew by 67% in 2022. And the most common jumping board for cyberattacks on retail? Prioritize AD security gaps caused by misconfigurations and lapses.

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Payment Services Payments Retail Operations 300

Retail TouchPoints

JULY 28, 2022

Retailers can offer virtual try-ons within their own ecommerce channels or partner with an ecommerce platform that offers virtual try-on as a feature. Retailers can offer virtual try-ons within their own ecommerce channels or partner with an ecommerce platform that offers virtual try-on as a feature. on experience.

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Retail Customer Data Information Consumer 277

Retail TouchPoints

APRIL 14, 2023

Prepaid top-up cards have also been an important tool for big brands wanting to engage and grow their customer base. Increased Levels of Data Privacy First, the promise to consumers is that their details are kept secure. This increased security comes from prepaid top-up cards not being linked to a bank account or credit card.

Payment Services 278

Payment Services Subscription Banking Information 278

Retail TouchPoints

JUNE 13, 2023

Customer-focused digital transformation is important for any retail business, but the pandemic-induced volatility and fast pace of change in the industry means that such transformations need to occur in all areas of the enterprise, from product design to planning and supply chain.

Supplies 289

Supplies Customer Experience Technology Omnichannel 289

Retail TouchPoints

MAY 14, 2024

A seismic shift is on the horizon for retail businesses operating in Europe. The United States has cracked down on forced labor with its Uyghur Forced Labor Prevention Act, enacted in 2022 and targeted at imported goods from China’s Xinjiang region.

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Supplies Document Consumer Operations 269

Retail TouchPoints

JULY 21, 2022

Data privacy has come into sharper focus over the past year thanks to new state legislation and federal privacy laws like the American Data Privacy and Protection Act (ADPPA). In fact, by the end of 2024, 75% of the world’s population will have personal data protected under modern privacy regulations , according to Gartner.

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Marketing Consumer Information Customer Retention 279

Kissmetrics

DECEMBER 27, 2021

The number of website data breaches is steadily growing. Statista data shows the number of U.S. For instance, recent data by Verizon shows data breaches in the healthcare industry increased by 58 percent. You may be thinking, “What is a website data breach exactly, and should I be worried?”.

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Payment Services Information Banking Other 275

Wiser

MAY 14, 2024

In the competitive landscape of FMCG, securing prime retail space is crucial. Offering branded fridges to retailers, in exchange for exclusivity or a significant share of shelf, is a common strategy to secure this space. It not only enhances brand visibility but also drives impulse purchases.

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Arts Document Books Management 78

Retail TouchPoints

MAY 16, 2024

Healthcare and retail are being combined in ways that were unimaginable just a few years ago. retail healthcare clinics market is projected to increase from $2.79 Customer convenience is a top driver, but bottom-line benefits for retailers are paramount too. Healthcare is even moving into the home with help from retailers.

Payment Services 177

Payment Services Technology Payments Retail 177

Retail TouchPoints

OCTOBER 3, 2022

Retail is in John Douang’s blood. They worked long hours and if they wanted to take a break or a vacation, they had to shut the store,” said Douang, Co-Founder and CEO of Aisle 24 in an interview with Retail TouchPoints. Moving into cashierless, touchless and cashless was the natural progression of the retail industry.”.

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Customer Technology Operations Management 264

Retail TouchPoints

SEPTEMBER 5, 2023

House of Representatives has issued a letter to the Securities and Exchange Commission, urging the market regulator to require that Shein certify that it does not use Uyghur forced labor before the company is allowed to launch a U.S. A bipartisan group of 22 lawmakers from the U.S. under the 2021 Uyghur Forced Labor Prevention Act. “As

Supplies 278

Supplies Fashion Consumer Operations 278

Retail TouchPoints

SEPTEMBER 8, 2021

Visit a major retail store recently? Retail technology is continually evolving in order to boost efficiency and save money for merchants. Self-checkouts have been prevalent in retail stores across America since the early 2000s. Security Cameras Make it Happen . The Growth of Self-Checkout . Checkout-Free Stores .

Merchant Services 246

Merchant Services Technology Retail Mobile 246

Retail TouchPoints

APRIL 18, 2023

To help brands more effectively and efficiently connect with their target audiences, we took a closer look at the trends most impacting retail in 2023 and arrived at three critical ways for brands to win this year: content, community and confidence. So it’s critical that retailers find ways to help consumers feel confident in their brand.

Merchant Services 288

Merchant Services Payment Services Social Media Retail 288

Retail TouchPoints

AUGUST 10, 2022

Hurricane Season 2022 is underway, and with it comes the looming threat of outages and downtime for retailers. As we head into the peak of the season, retailers should review their disaster avoidance strategies as they seek to protect critical equipment and prevent downtime. The Impact of Downtime. Address the Threat.

Small Business Retail 304

Small Business Retail Retail Telecommunications Events 304

Retail TouchPoints

JULY 12, 2023

The past few years have been a rollercoaster ride for the retail industry. A survey from this year’s World Retail Congress suggests that the uncertain times aren’t over for the industry. A survey from this year’s World Retail Congress suggests that the uncertain times aren’t over for the industry.

Payment Services 246

Payment Services Retail Point of Sale Supplies 246

Fabric

OCTOBER 26, 2023

But dig a little deeper, and you’ll find that APIs are what allow modern systems to talk to each other, exchange data, and share services. Therefore, increasingly sophisticated APIs are actually the driving force behind the rapid rise of data-driven applications. However, you can’t have APIs without API calls. What is an API Call?

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eCommerce X-cart Merchant Services Payment Services 130

Retail TouchPoints

NOVEMBER 24, 2021

Autonomous retail technology is on the rise, with innovations like Amazon’s “Just Walk Out” technology already leapfrogging past yesterday’s self-checkout solutions. Still, some retailers remain reluctant to rely too heavily on autonomous technology, fearing the potential dangers associated with leaving a store “unguarded.”

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Retail Technology Improvements Operations 264

Retail TouchPoints

JULY 12, 2023

If you’re responsible for wireless, wired and wide area networks, all the noise probably has you searching for answers to how AI, machine learning and automation can help your retail organization. So let’s explore the topic to help you gain clarity. Accurately identifying issues.

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Retail Operations Management POS 246

Retail TouchPoints

FEBRUARY 6, 2024

Undoubtedly, one part of the puzzle here has to do with data security: the cascade of high-profile breaches we’ve witnessed over the last few years have made consumers more wary than ever of how brands might use their personal information. Of course, to any ecommerce veteran the inevitable deflation was visible from a mile away.

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Recommendation Customer Hobbies Technology 298

Retail TouchPoints

JUNE 12, 2023

AI in retail is everywhere. Startups and small and medium-sized retail businesses can reap the benefits of using AI even when they do not have big companies’ resources. Starting slow and laser-focused is essential for retail companies looking to benefit from AI. As the saying goes, “Think big but take small wins.”

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Retail Technology Games Recommendation 288

Retail TouchPoints

NOVEMBER 10, 2023

As consumer spending dips, retailers and ecommerce businesses are facing a perfect storm that is impacting their digital advertising ROI. According to Statista , retail ecommerce sales are predicted to reach $8.1 This typically goes unnoticed by organisations, leaving campaign data compromised without anyone realising.

Marketing 325

Marketing Retail eCommerce Mobile 325

365 Retail

MAY 15, 2024

In the dynamic realm of retail, the fusion of technology with traditional shopping practices is not merely enhancing consumer experiences—it’s fundamentally transforming the industry. The Role of IT in Enhancing Checkout Systems In today’s retail environment, the efficiency and reliability of checkout systems are paramount.

Payment Services 52

Payment Services Operations POS Retail 52

Retail TouchPoints

APRIL 10, 2023

For retailers and regional payments, consumer payment preferences play one piece, while checkout optimization and diversification play another. The question is, how can retailers conduct everything together to make ‘music’ and orchestrate regional payments for ecommerce success? trillion by 2026. The good news?

Payment Services 264

Payment Services Merchant Services Payments eCommerce 264

Retail TouchPoints

JUNE 23, 2023

The growth of edge computing in retail is undeniable, as more devices are connected in stores and more applications depend on the data they create. Never has the role of a retail store infrastructure in delivering the customer experiences of tomorrow been so important. I’ll help you decide.

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Payment Services POS Operations Technology 278

Retail TouchPoints

JULY 24, 2023

With so many unique approaches to connectivity, retailers often struggle with effectively reaching their customers. With so many unique approaches to connectivity, retailers often struggle with effectively reaching their customers. Part of this personalization includes how and when they are contacted by their favorite retailers.

Small Business Retail 246

Small Business Retail Marketing Retail Social Media 246

Retail TouchPoints

OCTOBER 14, 2021

retailers, jumping 43% to 48% when compared to 2019. NuData , an online security firm owned by Mastercard, reported that 76% of attacks on retailers in the second half of 2020 were qualified as sophisticated, meaning they were harder to detect and increased the likelihood of a large breach. With an estimated 2.14

Retail 182

Retail BigCommerce Information Customer Data 182