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Despite online growth, stores will still account for three-fourths of retail sales in 2024, Forrester says

Retail Dive

grew 30% in 2020, its fastest pace since 2002. The research firm estimates that e-commerce in the U.S. But physical retail hasn't lost its relevance

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The Alcohol E-commerce Battle Heats Up. Are Retailers Prepared?

Intelligence Node

The IWSR reported the largest gain in sales volumes across the US since 2002, with an accelerated adoption rate for […].

eCommerce 166
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Ames Department Stores will be back in 2023

Retail Wire

The Ames Department Stores discount chain, founded in Massachusetts in 1958, ran over 700 stores in 20 states at its peak but after a couple of bankruptcy filings went out of business in 2002.

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Recession 2020 – 5 Ways I’m Preparing For The Downturn

My Wife Quit Her Job

In my adult life, I’ve had the misfortune of living through 2 other downturns in 2002 and 2008. In 2002, I sat there on the sidelines and watched my stock portfolio plummet to less than 50% of its original value.

Other 182
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GRC Platforms Morph From Maslow’s Hammer To The Swiss Army Knife

Forrester Digital Transformation

In 2002, after the Sarbanes-Oxley Act intended to protect investors from fraudulent accounting activities by corporations, vendors turned GRC technologies into a Maslow’s hammer of checkboxes, where every nail of risk […].

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Post-Pandemic In-Store Shopping: Consumers Reconsider The Value Of The Store

Forrester's Customer Insights

When the COVID-19 pandemic forced stores to close, online commerce pulled ahead at the fastest rate since 2002. By May 2020, more than six in 10 US online adults reported making an online transaction, such as purchasing groceries or ordering restaurant delivery, for the first time.

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Post Office responds to postmasters’ appeals of historical convictions

Talking Retail

The Post Office has responded to the Court of Appeal regarding 25 applications by former postmasters for permission to appeal their convictions in Post Office prosecutions between 2002 and 2012.

Retail 102
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Flea markets and other tenants fill space where Kmart once stood

Retail Wire

since last opening a new location in 2002. Kmart has steadily closed stores across the U.S. Landlords have filled the vacant space with churches, flea markets, self-storage facilities and other types of business in the interim as many of the sites where Kmart operated were no longer seen as prime retail locations. in-article

Retail 40
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Bed Bath & Beyond Tech Chief Resigns as Retailer Deals with Data Breach

Retail TouchPoints

2, 2002, according to a Nov. Rafeh Masood will resign from his position as EVP and Chief Customer and Technology Officer at Bed Bath & Beyond effective Dec. 1 Securities and Exchange Commission 8-K filing.

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Did IPG Hit A Home Run With AMS Acquisition?

Liveintent

This week, we explain how this acquisition is representative of a larger shift in the world of agencies that’s akin to 2002 Oakland Athletics – we mean beyond the sense of inevitable doom. The Interpublic Group (or IPG), the world’s fourth-largest agency company, recently agreed to acquire Acxiom’s Marketing Solutions (AMS) business for the sum of $2.3 billion.

Blog 64
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True Religion Aims to Triple Online Revenues with the Help of New Ecommerce SVP

Retail TouchPoints

In 2002, True Religion launched as a premium-denim brand and over the course of its history the label has expanded to include sportswear and accessories. True Religion plans to transform itself into a “digital-first DTC brand.”

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Free Slurpee Day falls victim to COVID-19

RetailWire

Held annually since 2002 on July 11 (aka 7/11), the event typically triggered the biggest traffic spike of the year for the chain. 7-Eleven announced yesterday that it has decided to cancel its annual Free Slurpee Day event due to “the uncertainties associated with the COVID-19 pandemic.” In way of consolation, 7-Eleven is issuing coupons for free medium Slurpee drinks to 7Rewards members, valid in July

Events 43
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Starbucks Promotes Three Leaders to Develop Sustainable Long-Term Growth

Retail TouchPoints

He has been with the company since 2002 and has led Starbucks International since 2006. Starbucks has made several leadership appointments, including promoting John Culver to Group President, North America and COO, effective June 28, 2021.

Channel 73
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Much to gain for SAP with Bob Stutz Joining their CRM Team

Forrester's Customer Insights

Siebel was a powerhouse in its time, peaking at 45% market share in 2002. Bob Stutz and CRM have always been synonymous. Stutz started his CRM career at Siebel, in 1998, in the early days of IT-driven, on-premise CRM. Stutz’s tenure ended after it was acquired by Oracle (2005), and he moved to SAP to […]. age of the customer customer relationship management (CRM) CRM; CX

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Kroger, Albertsons Execs Defend Merger to Senate Committee, Say Consolidation is Needed to Compete with Walmart and Amazon

Retail TouchPoints

7, 2002, until the merger could be reviewed by antitrust authorities. Top executives from Kroger and Albertsons defended their proposed merger at a congressional hearing, saying the combined company would be in a better position to compete with grocery giants Walmart , Costco and Amazon.

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Kendra Scott Steps Down as CEO of Namesake Brand, Tom Nolan to Take the Reins

Retail TouchPoints

Since founding the company in 2002, Scott has been the sole CEO, overseeing the brand’s transformation into a multi-channel retailer that now boasts more than 110 standalone stores across the U.S.,

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HRC Index: 51 Retailers Named Best Places to Work for LGBTQ Equality

Retail TouchPoints

The retail industry continues to pave the way as a leader in LGBTQ workplace equality, according to the Human Rights Campaign (HRC) Foundation’s 2021 Corporate Equality Index (CEI).

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Proving the ROI: How to build a business case for new in-store technology

iQmetrix

The competition is fiercely hot – hotter than that room Nelly sang about one time in 2002 – and the pressure is on to keep ahead of the curve. We don’t need to tell you how much the retail industry has transformed over the years. Ambitious competitors paired with the need for constant connectivity means that your consumers are spoiled for choice and have increasingly demanding expectations. Smart retailers know that “good enough” isn’t, well, good enough.

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FastSpring Wins 2020 Stevie Award for Support Team of the Year

FastSpring

Created in 2002, the Stevie Awards® honor and recognize the achievements and positive contributions of organizations and working professionals worldwide. One of our core values as a company is that our success is entirely based on the success of our customers.

Customer 124
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Open Workforce Models Drive Retail Innovation

RTP blog

Second only to his commitment to family — and perhaps waterskiing — Morris has served in leadership roles at Topcoder since 2002. By Michael P. Morris, Topcoder Tech skills are critical to essential retail business functions, such as warehouse management and supply chain optimization.

Blog 195
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Mi9 Ranked 2nd in Customer Satisfaction and Quality of Support on the 2023 RIS Software LeaderBoard

M19 Retail

Mi9 Retail was launched in 2002 when the founders identified a market need for a world-class retail management system to serve complex, high SKU-volume businesses. Mi9 claims multiple top 10 placements in this year RIS rankings. #

Retail 40
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Kroger-Albertsons Merger Faces Legal Pushback

Retail TouchPoints

7, 2002 — until the company’s proposed $24.6 The attorneys general for four states have filed lawsuits to block a $4 billion payout to Albertsons shareholders — set to be distributed on Nov. billion merger with Kroger can be reviewed by antitrust authorities.

Consumer 100
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ModCloth Sold Yet Again; Will This Buyer Hold On?

Retail TouchPoints

Founded in 2002, ModCloth offers exclusive indie- and vintage-inspired women’s clothing, shoes, handbags and accessories for 18- to 35- year-old women of all sizes.

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Continued Convergence Of Analytics Products And Services

Forrester's Customer Insights

IBM led the trend when it acquired PwC Consulting in 2002. I’ve been watching this trend with great curiosity (and first wrote about it in 2008). On the one hand, software product vendors are slowly but surely migrating from just selling products to selling solutions — and solutions always require professional services. For the last few […]. advanced analytics analytics applications big data IT consulting

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AJ Tack Hands the Reins to ChannelAdvisor for More Effective Multichannel Marketing

ChannelAdvisor

Legacy Creek LLC (doing business as AJ Tack ) has provided both English and Western riders with high-quality tack, apparel and even home décor since 2002. . The connection between humans and horses spans millennia.

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AJ Tack Hands the Reins to ChannelAdvisor for More Effective Multichannel Marketing

ChannelAdvisor

Legacy Creek LLC (doing business as AJ Tack ) has provided both English and Western riders with high-quality tack, apparel and even home décor since 2002. . The connection between humans and horses spans millennia.

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Gap CEO Out, New Old Navy CEO Hired as Retailer Prepares for Difficult Quarter

Retail TouchPoints

He has been on Gap’s Board since 2002. Gap President and CEO Sonia Syngal will depart the company after a brief transition and Executive Chairman of the Board Bob Martin will take on the Interim President and CEO role, effective immediately.

Fashion 83
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How a $1,000,000 Loss Turned into a $22,000,000 Gain

BigCommerce

After all, we started the business in 2002, directly in the aftermath of the DotCom bubble burst. In 2002, eBay was a very successful online marketplace, but we could never figure it out. I always joke with my colleagues and friends who want to start a business by telling them: You don’t really know what you’re doing until you’ve lost $1M of your own money in 1 year. In 2013, that’s exactly what happened to me and my brothers’ business, Dazadi.

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Editors Share Top Takeaways From #RIC18

RTP blog

Customers who viewed this item also viewed” and “Customers who bought this item also bought” seemed helpful in 2002, but they waste too much precious time in 2018. The 2018 Retail Innovation Conference has come and gone, but not without showcasing its fair share of content and insights from some of today’s greatest industry minds. C-level execs from Walmart , 1-800-Flowers.com

Blog 150
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7 Ways Big-Box Retailers Can (Painlessly) Move into Wireless Retail

Retail TouchPoints

She has been with iQmetrix since 2002, handling everything from launch to account management and enterprise consulting to customer feedback.

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L Brands Names New CEO of Victoria’s Secret Lingerie, Appoints Three Other Leaders

Retail TouchPoints

Behringer has been with Victoria’s Secret since 2002, most recently as SVP of Store Operations, where she oversaw the company’s response to the COVID-19 pandemic.

Other 52
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Pop-up Shop-up with Mare Weiss

GetElastic

was Target when it took over a 220-foot-long boat for a two-week campaign on the Hudson River that coincided with Black Friday in November of 2002. Boston’s nomadic institution, the Design Museum , hosted a great morning meetup with Mare Weiss on retail design and the pop-up store concept. Although most U.S. consumers may be prone to think of pop-ups as those seasonal stores such Halloween City – the notion of them are becoming more mainstream among influential brands.

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How Coronavirus Is Impacting Ecommerce

ROI Revolution

With the growth of ecommerce, coronavirus shouldn’t disrupt the economy as much as the SARS outbreak did in 2002. Published March 12, 2020. On top of health concerns, brands across the globe are worrying about how coronavirus (COVID-19) will impact ecommerce as a whole.

Events 162
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What Coronavirus means for eCommerce

PFS

According to UBS Global Wealth Management Chief Economist Donovan, the fact that the market share of eCommerce is significantly higher today than it was during the last major outbreak in 2002 (SARS) could reduce the economic impact of coronavirus.

Apparel 52
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Retail apocalypse? Maybe it’s time to worry about a disruptor meltdown?

Steve Dennis

That’s not quite WeWork, Uber or Lyft levels of cash incineration, but for a company that has been at this since 2002 it might be time to ask just what the heck is going on ? As much as “retail apocalypse” continues to show up in the headlines, by now most people that take the time to look at the facts know it’s nonsense. The truth is while much of retail is definitely different–in some cases radically–it’s far from dead.

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Retail apocalypse? Maybe it’s time to worry about a disruptor meltdown?

Steve Dennis

That’s not quite WeWork, Uber or Lyft levels of cash incineration, but for a company that has been at this since 2002 it might be time to ask just what the heck is going on ?

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New & Rising Social Media Platforms: TikTok, LinkedIn, Pinterest, Reddit, & More

ROI Revolution

The social media app was founded in 2002. Social media app usage has soared throughout the pandemic as consumers become more digital-centric. That means a slew of rising social media platforms like TikTok, LinkedIn, and more have been emerging and growing in previously unpredicted ways.

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Commerce Cast: How ShopJimmy.com Uses E-Commerce Automation to Fuel Growth

ChannelAdvisor

Do you remember what e-commerce was like in 2002? Travis Vosika does. Those were the days when he’d open his mailbox to find it bursting with eBay payments — back when online buyers still sent checks in the mail and sellers were painstakingly entering every last listing detail. There have been a lot of changes since then, and Travis’s business has been adapting to them for more than 16 years.

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Strange bedfellows? Legacy retailer and disruptive brand partnerships are on the rise.

Steve Dennis

I first came to understand the potential power of these alliances when I worked on Sears’ 2002 acquisition of Lands’ End. As the middle continues to collapse —and many well established retailers struggle to move from boring to remarkable —brands must continually seek new ways to become unique, more intensely relevant and truly memorable.

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No Longer Just Local: Why Cross-Border Commerce is Opening Doors for Smaller Retailers Ready to Compete

Retail TouchPoints

Prior to his role with Reach, Ranieri was the driving force behind the Calforex Corporate division, setting up the business in 2002 before steering it to an annual revenue generation of $3 billion CAD. Digitization has afforded retailers access to new markets and more consumers.

Banking 87
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Spring Cleaning Your Outdated Content

UpSellIt

May 2002). Could your old content be scaring away visitors? When we think about Spring Cleaning, most people imagine dusting shelves, clearing out closets, or everyone’s favorite: washing baseboards. However, if you’re planning on cleaning your home this spring, you may want to think about your business’s home; your website. More specifically, I’m talking about cleaning up your outdated content.

Mobile 68
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Expert Q&A: Work with Amazon, or Against Amazon?

Zaius

McRitchie co-founded the web portion of the company, launching MyBinding.com in 2002. How do you both work with and compete with Amazon? It’s not an easy task. We talked about this challenge with Jeff McRitchie, the VP of Marketing at MyBinding.com , one of the largest binding and laminating dealers in the United States. The company started 20 years ago as a small business with a traditional door-to-door sales force.

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3 Digital Marketing Success Stories You Have to See

ChannelAdvisor

Legacy Creek LLC (doing business as AJ Tack) has provided both English and Western riders with high-quality tack, apparel and even home décor since 2002. Sometimes, it’s easier to do something when you can visualize and emulate those who have gone before you.